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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $43,636 | $20.98 |
| 2 | Concord, NH | $43,065 | $20.70 |
| 3 | Carolina, RI | $41,708 | $20.05 |
| 4 | East Hartford, CT | $40,733 | $19.58 |
| 5 | Springfield, MA | $40,638 | $19.54 |
| 6 | San Francisco, CA | $40,324 | $19.39 |
| 7 | Urban Honolulu, HI | $40,224 | $19.34 |
| 8 | Ione, WA | $39,445 | $18.96 |
| 9 | Nome, ND | $39,235 | $18.86 |
| 10 | Florham Park, NJ | $39,221 | $18.86 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Care Consultant | $48,364 | $23 | - |
| 2 | Customer Account Executive | $48,133 | $23 | - |
| 3 | Customs Consultant | $47,569 | $23 | - |
| 4 | Customer Retention Representative | $41,145 | $20 | - |
| 5 | Customer Sales Specialist | $38,849 | $19 | - |
| 6 | Senior Customer Service Coordinator | $36,381 | $17 | - |
| 7 | Business Representative | $36,324 | $17 | - |
| 8 | Sales Support Specialist | $36,314 | $17 | - |
| 9 | Account Specialist | $36,129 | $17 | - |
| 10 | Customer Solutions Specialist | $35,986 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Intuit | $47,751 | $23 | 22 |
| 2 | Juniper Networks | $46,759 | $22 | - |
| 3 | Palo Alto Networks | $44,461 | $21 | 36 |
| 4 | Genpact | $40,032 | $19 | - |
| 5 | TaxSlayer | $39,701 | $19 | - |
| 6 | ACS Solutions | $36,740 | $18 | - |
| 7 | J-Curve Technologies | $35,331 | $17 | - |
| 8 | Sento | $35,049 | $17 | - |
| 9 | DXC Technology | $34,690 | $17 | 7 |
| 10 | Fiserv | $34,183 | $16 | 12 |
| 11 | Expert Global Solutions LLC | $34,021 | $16 | - |
| 12 | Teletech Services Corporation | $32,917 | $16 | 13 |
| 13 | StarTek | $32,596 | $16 | 9 |
| 14 | iQor Holdings Inc. | $32,002 | $15 | 4 |
| 15 | Microdyne Outsourcing | $30,801 | $15 | - |
| 16 | OceanX | $30,316 | $15 | - |
| 17 | Direct Satellite Tv | $28,956 | $14 | - |
| 18 | NCO Customer Management, Inc. | $28,778 | $14 | - |
| 19 | OnStar | $27,606 | $13 | - |
| 20 | Interactive Response Technologies, Inc. | $26,813 | $13 | - |