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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Chicago, IL | $39,796 | $19.13 |
| 2 | Meeker, CO | $39,605 | $19.04 |
| 3 | Greenfield, WI | $39,548 | $19.01 |
| 4 | Gilbert, AZ | $38,562 | $18.54 |
| 5 | East Earl, PA | $36,978 | $17.78 |
| 6 | Denver, NC | $36,917 | $17.75 |
| 7 | Dallas, TX | $36,638 | $17.61 |
| 8 | Atlanta, GA | $35,442 | $17.04 |
| 9 | Oklahoma City, OK | $34,292 | $16.49 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $78,161 | $38 | - |
| 2 | Customer Care Consultant | $72,319 | $35 | - |
| 3 | Customer Account Executive | $71,189 | $34 | - |
| 4 | Customer Relationship Specialist | $64,655 | $31 | - |
| 5 | Customer Service Senior Associate | $64,027 | $31 | - |
| 6 | Customer Care Executive | $62,417 | $30 | - |
| 7 | Customs Consultant | $61,488 | $30 | - |
| 8 | Marketing Representative | $57,099 | $27 | - |
| 9 | Service Consultant | $51,051 | $25 | - |
| 10 | Market Survey Representative | $49,507 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Kemper | $38,400 | $18 | 5 |
| 2 | Sentry | $38,272 | $18 | 12 |
| 3 | The Hanover Insurance Group | $38,245 | $18 | 2 |
| 4 | Mercury Insurance | $38,213 | $18 | 2 |
| 5 | Amica Insurance | $38,080 | $18 | 7 |
| 6 | Esurance | $37,997 | $18 | - |
| 7 | Bristol West Insurance Group | $37,365 | $18 | - |
| 8 | Chubb | $37,303 | $18 | 51 |
| 9 | Infinity Insurance | $37,166 | $18 | - |
| 10 | Insurance Overload | $36,458 | $18 | - |
| 11 | Sedgwick CMS Holdings Inc | $36,456 | $18 | - |
| 12 | CCMSI | $35,648 | $17 | - |
| 13 | Fireman's Fund Insurance Company | $34,768 | $17 | - |
| 14 | Cambridge Integrated Services Group Inc | $33,746 | $16 | - |
| 15 | Engle Martin & Associates | $33,684 | $16 | - |
| 16 | GAB Robins North America, Inc. | $33,675 | $16 | - |
| 17 | Cunningham Lindsey | $33,656 | $16 | - |
| 18 | Custard Insurance Adjusters | $33,533 | $16 | - |
| 19 | Safeco Insurance | $33,451 | $16 | - |
| 20 | Pilot Catastrophe | $33,362 | $16 | - |