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What is a credit/collection supervisor and how to become one
A credit collection supervisor oversees commercial collectors. They assist in preparing annual budgets, and they make sure all the expenses don't exceed the stipulated amount. These people provide accurate information and make sure that all the documents are correct and precise. Then, they document everything that goes on for the proper record.
Credit collection supervisors need to possess analytical skills, gather information from different sources, and interpret data. All the information they collect would then be used to move the business forward. As a credit collection supervisor, you have to be able to communicate with the commercial collectors that are under you. A credit collection supervisor is detail-oriented, observant, and mindful of everything that goes on around him.
A credit collection supervisor has to secure a bachelor's degree. But some earn a master's degree as well. These workers often find jobs in manufacturing industries and technology industries. They earn an average of $58,099 annually.
Avg. Salary $64,497
Avg. Salary $59,228
Growth rate 17%
Growth rate 0.3%
American Indian and Alaska Native 0.64%
Asian 5.31%
Black or African American 9.27%
Hispanic or Latino 19.39%
Unknown 4.74%
White 60.65%
Genderfemale 61.75%
male 38.25%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Credit/collection supervisor career paths
Key steps to become a credit/collection supervisor
Explore credit/collection supervisor education requirements
Start to develop specific credit/collection supervisor skills
Skills Percentages Collections 6.94% Customer Accounts 6.05% Customer Service 5.50% Financial Statements 4.91% Delinquent Accounts 4.17% Complete relevant credit/collection supervisor training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New credit/collection supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a credit/collection supervisor based on U.S. Bureau of Labor Statistics data and data from real credit/collection supervisor resumes.Research credit/collection supervisor duties and responsibilities
- Assist with annual budget preparation and manage operating and payroll expenses to remain within budgetary guidelines.
- Report to upper management on high risk / problem accounts, cash collection forecast, and DSO calculation.
- Managed/Supervise a team of 10 commercial collectors to ensure a reduction of monthly goals to maintain a DSO below 30 days.
- Supervise staff of collections representatives responsible for reducing bad debt while also upholding company policies, and following strict legal regulations.
Prepare your credit/collection supervisor resume
When your background is strong enough, you can start writing your credit/collection supervisor resume.
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Apply for credit/collection supervisor jobs
Now it's time to start searching for a credit/collection supervisor job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
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Average credit/collection supervisor salary
The average credit/collection supervisor salary in the United States is $64,497 per year or $31 per hour. Credit/collection supervisor salaries range between $45,000 and $92,000 per year.
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Updated January 8, 2025
