Cryoport Systems is the life science industry's most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express shippers, Cryoportal Logistics Management Platform, leading-edge Smartpak Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.
POSITION SUMMARY
The Senior Manager - Commercial Operations will be a hands-on, detail-oriented leader responsible for acting as the key point of contact for all operational support related to sales, contracts, reporting, and process optimization. This position is responsible developing global procedures for the commercial team, and report on sales and commercial operations. Additionally, this role is expected to recommend ways to strengthen the sales and commercial operations processes with the goal of creating a global high-performing team.
This position will streamline best operational procedures into contracting, client onboarding in Cryoportal and training, as well as client account pricing setup, managing annual pricing increases and client communication, assist with manual orders and tracking of its revenue generation, and serve as a backup in proposal generation. This role will work closely with Sales/ Business Development, Finance, and Supply Chain Operations to ensure seamless execution of Cryoport Systems commercial strategy.
PRIMARY RESPONSIBILITIES (include but are not limited to)
* Contract & Pricing Operations:
a. Maintain contract and pricing documentation in compliance with internal policies.
b. Track contract lifecycle milestones and support pricing increase renewals and requested rate revised rate cards.
c. Serve as liaison between commercial, legal, and finance for contract processing.
* Sales & Business Support:
a. Client onboarding in Cryoportal and training, as well as client account pricing setup, managing annual pricing increases and client communication.
b. Provide direct operational support to the sales and growing commercial operations teams.
c. Support pricing models and annual price increases with proper communication, proposal generation when required, pricing models, and customer onboarding & training.
d. Collaborate with cross-functional teams to drive timely responses to RFls and RFPs.
e. Manage Salesforce data and improvement rollouts to ensure accuracy, timely pipeline visibility, and reporting integrity.
* Data & Performance Analytics:
a. Build and maintain elevated commercial dashboards to monitor key metrics (e.g., quarterly bookings, close dates, revenue and conversion rates).
b. Conduct ad-hoc data analysis to support leadership decisions and commercial strategy.
c. Develop forecasting and demand planning models in collaboration with Project
Management, Finance and Operations.
* Process Improvement & Project Management:
a. identify opportunities to streamline process workflows, particularly for temperature controlled logistics, kitting manufacturing, storage services, and clinical trial supply
management.
b. Lead initiatives to automate manual operations, document best practices globally and improve commercial responsiveness.
c. Document SOPs and train internal stakeholders on updated tools and processes.
* Customer Satisfaction:
a. Working with cross-functional teams to enhance customer satisfaction and drive retention by measuring every customer touch point and providing feedback to the organization.
COMPETENCIES & PERSONAL ATTRIBUTES
* Communication - Excellent presentation skills (verbal and written) and strong understanding of analytic/statistical concepts with the ability to explain them to others.
* Strategic Thinking - Ability to think broadly, create a shared vision, and embrace change as an opportunity.
* Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network.
* Process lmprovement - Committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch.
* Client Management - Understanding client needs and setting and managing appropriate client expectations within system, project, or contract constraints all while providing exceptional and enhanced customer service.
* Team-building - Key stakeholder and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
* Bachelor's degree in Business, Life Sciences, Logistics, or related field or 4-6 years of experience in commercial operations, biotech, or life sciences.
* High proficiency in Excel, Salesforce (or similar CRM), and business intelligence/reporting tools.
* Strong organizational, multitasking, and communication skills comfort wearing multiple hats.
* Experience in a small team or individual contributor role; able to operate independently with limited oversight.
* Familiarity with temperature-sensitive logistics, clinical supply chain, or sample management preferred.
* Knowledge of international documentation and global trade requirements
* Knowledge of dangerous goods regulations related to labelling, packaging, and conveyance
* Knowledge of cold chain shipping solutions (containers, temperature control media, monitoring devices)
COMPENSATION
up to $100k depending on experience + bonus +stock + 401k + benefits
$100k yearly Auto-Apply 3d ago
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Packaging & Design Engineer
Cryoport 4.1
Cryoport job in Irvine, CA
Cryoport Systems is the life science industry's most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express shippers, Cryoportal Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.
POSITION SUMMARY
The Packaging & Design Engineer plays an integral role on the Product Development Team, which assists life science and regenerative medicine clients across all phases of clinical and commercial development with a spectrum of offerings aimed at understanding, quantifying and reducing cold-chain supply chain, logistics and/or packaging risks. The Packaging & Design Engineer will be responsible for supporting innovative packaging and accessory designs to comply with industry and Cryoport standards. This position will work closely with our quality department to ensure the designs are well documented and maintain a design history file throughout its life cycle. The Packaging & Design Engineer also works collaboratively with the Product Management and Product Marketing teams to ensure the company's products are developed to meet and exceed end user needs and are built to address real market challenges. This role is client-facing to support Consulting Services by driving client engagement and delivering offerings related to packaging and accessory design and development. The position spans both Cryoport Consulting Services and Cryoport Bioservices, while also collaborating closely with Cryoport Engineering on innovative new projects. This is a hybrid role between Packaging and Design teams. Most of the time will be engaged in Packaging designs and when needed to engage with the Design Engineering team.
PRIMARY RESPONSIBILITIES (include but are not limited to):
• Following a user centered design process
• Primary and Secondary Packaging Products, Accessories for temperature controlled products
• Prototyping and manufacturing packaging designs used in temperature-controlled supply chain solutions for life sciences
• Rapidly develop client and Cryoport solutions using industry standard software tools like ArtiosCAD, Inventor, SolidWorks, etc.
• A solid understanding of Thermodynamics (Thermal transfer and heat transfer) with a focus on ultra-cold temperatures
• Product Development
• Packaging Engineering
• Sustaining Engineering/Product Lifecycle management
• Manufacturing Engineering
• Engineering Documentation
• Estimating and gathering quotes
• Drive to ensure all product elements are executed to scope, budget, and time, • Verification, Validation and Test Plan Development
• Manage and adhere to the Engineering Change Order and Change Control process. • Provide engineering leadership to broader engineering team and junior colleagues
• All packaging, labeling and accessories must function across the intended temperature ranges required by our clients (and supported by Cryoport)
• Packaging must be designed for multiple types of shipping systems (and temperature ranges) and can include boxes/cartons, inserts, bags, racking, cassettes/canisters/vials, customized immobilization elements, development of custom kits for Bioservices, etc.
• Experience with labeling, label testing and labeling challenges across the cold chain (all the way to cryogenic temperatures) is highly valued and desired
• All packaging and accessory development should meet the requirements of ISO 21973 Biotechnology - General requirements for transportation of cells for therapeutic use
• Assessing market requirements per project, based on sales and marketing requirements, which will include customer input for specific projects
• Participate in a User Centered Design Process, including communicating with a variety of teams and stake holders
• Participate in these projects once they have been approved
• Assist with creating budgets, timescales and specifications with PD Project Management, clients and managers to meet sales and marketing goals
• Liaising with suppliers for optimum relationships and results
• Problem solving
• Undertaking relevant research for advancing the company objectives
• Research new materials and methods of development
• Producing and implementing designs and test procedures
• Measuring performance of mechanical components, devices, and processes
• Testing, evaluating, modifying, and re-testing products
• Creating good documentation of designs, writing engineering reports and concise operating / assembly procedures
• Providing technical advice within industry standards and regulations
• Analyzing and interpreting data
• Field engineering
• Client education, by working in conjunction with Product Marketing, Marketing and Product Management
• Designing new products ensures components and assemblies adhere to applicable industry and business standards and manufacturability
• Sustaining existing products with engineering support and design modifications
COMPETENCIES & PERSONAL ATTRIBUTES:
• Passion for and alignment with Cryoport's mission
• Team player, a change agent and strong collaborator who is not afraid of challenging the status quo
• An individual who brings strong core values, quality, ethics, and integrity and a continuous learning attitude to improve personal competencies, understanding and capabilities
• A collaborative team player who embraces and champions innovation and Cryoport's culture
• Strong work ethic and ability to deliver results and meet commitments in a dynamic environment
• Communications skills with the ability to clearly communicate and document
• Organizational and planning skills, strong analytical abilities, and process orientation
• Demonstrates a business process orientation to engineering and has ability to formulate projects and, after approved, take them to finality
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education
• B.S./B.A. in Packaging /Design Engineering or related field; M.S or higher preferred.
Experience 2+ years experience in the following disciplines:
• Materials engineering, industrial design, DFM/DFA/DFMEA/PFMEA
• Solid modeling using ArtiosCAD and SolidWorks, or equivalent parametric modeling software (Autodesk Inventor)
• Manufacturing engineering including manufacturing and assembly process development and documentation, Lean six sigma background preferred
• Experience in Thermal simulations using Inventor and SolidWorks
• Strong knowledge and hands on experience with polymers, glass, metal, flexible paperboard & corrugated packaging material and manufacturing process, printing and decorating technologies, injection molding, thermoforming Roto Molding, and blow molding.
• Experience working closely with contract manufacturing, prototyping, and packaging manufacturing
• Understanding and expertise in cold chain/temperature sensitive logistics and supply chain
• Experience designing packaging for performance and protection of core payload
• Experience designing core payload holders which performs under industry standard shipper qualifications
• Experience directly performing, overseeing and/or collaborating on physical, thermal and shipping qualification of packaging
• Knowledge and experience with relevant standards and guidelines including but not limited to: ISTA (thermal and performance testing standards), ASTM (physical performance testing standards), CFR, ISO, PDA, WHO, GxP, etc.
• Experience building and/or collaborating on validation protocols, executing protocols and building reports for shipping system validation/qualification and testing following industry standards
• Familiarity with FMEA, DOE, DMAIC, 5S, Lean Manufacturing, Design for Manufacturing (DFM)/ Design for Assembly (DFA) tools and methods are desirable
• Understanding and/or direct experience with cGMP and FDA validation methodology is desirable. Technology Skills
• MS Office with proficiency in Excel and Access - ability to capture, analyze, and present complex experimental and product design data
• Strong CAD design experience with Artios CAD, SolidWorks, Autodesk Inventor or equivalent Preferred Skills
• Knowledge and understanding of international Physical and Thermal Performance testing standards, including, but not limited to ISTA, IATA, ISO, and ASTM regulations as it relates to packaging distribution and thermal testing and associated requirements
• A good understanding of Thermo Dynamics
• Packaging design including electronics
• Heat transfer experience
• Understanding and experience in:
o Cold Chain and temperature-sensitive logistics
o Packaging testing and qualification
o Shipper testing and qualification
o (GDP) Good Distribution Practices
o USP 36 (Chapter 1079) Good Storage and Distribution Practices for Drug Products
o 21CFR Part 210 cGMP in Manufacturing, Processing, Packing, or Holding of Pharmaceutical products
o 21CFR Part 211 cGMP for Finished Pharmaceuticals
• Demonstrated analytics ability using large volumes of data in excel and creating pivot tables, graphs and customer digestible and meaningful visual and tabular analytics
• Ability to distill complex data analysis into protocols, reports, and presentations to clients
• Strong knowledge and hands on experience with polymers, glass, metal, flexible paperboard & corrugated packaging material and manufacturing process, printing and decorating technologies, injection molding, thermoforming and blow molding
• Technical knowledge of packaging equipment like form-fill-seal, shrink tunnel, labeler, conveyer systems, etc.
• Experience in developing Validation Activities (supporting Bio-Pharmaceuticals - Cell and Gene Therapies) - with a focus around supply chain, logistics, shipping systems, and packaging
• Project Management skills/ training
• Self-starter - an individual who can start or undertake a project on his or her own initiative, without needing to be told or encouraged to do so
• A collaborative team player who embraces and champions innovation to enhance Cryoport's culture, with internal and external teams
• Strong work ethic, core values and ability to deliver results and meet commitments in a dynamic environment, understanding quality and integrity
Compensation: Up to $140,000 depending on experience + bonus + stock
$140k yearly Auto-Apply 60d+ ago
Head of Communications & Brand Strategy
Gigs, Inc. 4.3
San Francisco, CA job
A leading mobile services company is searching for a Head of Communications to create and execute a brand strategy that positions them as a frontrunner in their category. The candidate should possess over 10 years of experience in high-growth tech communications and have established relationships with US media outlets. Responsibilities include building the company's communications function, shaping its narrative, and enhancing executive presence. This role offers competitive compensation and a remote-friendly work environment.
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$104k-192k yearly est. 5d ago
Executive Assistant to Chief Executive Officer
Pitco Engineering LLC 3.4
Dayton, TN job
Travel Requirement: Some travel required
Employment Type: Full-time
Who We Are
PITCO Engineering is a fast-growing provider of advanced automation and engineering solutions for manufacturers across the U.S. and abroad. We specialize in robotics, controls, and digital twin technologies that help our clients transform productivity and performance.
About the Role
We are seeking a highly organized and proactive Executive Assistant to support our CEO. This role requires exceptional organizational and communication skills, the ability to manage shifting priorities, and a high level of discretion when handling confidential information.
The Executive Assistant will be responsible for managing emails, scheduling meetings, coordinating the CEO's calendar, and assisting with both professional and personal logistics. Flexibility is key, as the workload and schedule may vary. Occasional travel will be required.
Responsibilities
Manage and prioritize the CEO's email inbox and communications.
Coordinate and maintain the CEO's calendar, scheduling meetings across multiple time zones.
Organize business travel arrangements, accommodations, and itineraries.
Support the CEO with follow-ups, reminders, and action tracking.
Assist with preparation of presentations, documents, and reports.
Provide administrative support for meetings, including agendas, notes, and follow-up.
Handle confidential information with professionalism and discretion.
Occasionally support personal scheduling or tasks that overlap with business.
Minimum Qualifications
Proven experience supporting senior management or executives in a fast-paced environment.
Excellent communication (written and verbal) and interpersonal skills.
Strong proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
Ability to manage multiple priorities and deadlines under pressure.
Flexibility in work hours to accommodate shifting schedules and travel needs.
Must pass drug screening and background check.
Valid U.S. driver's license and ability to obtain a passport for travel.
Must be eligible to work in the U.S. (no visa sponsorship available).
Desired Qualifications
Bachelor's degree in Business Administration, Communications, or related field.
Experience in a hybrid work environment supporting C-level executives.
Familiarity with scheduling software, CRM, or project management tools.
What We Offer
Competitive compensation.
Comprehensive benefits package
Paid training and ongoing professional development.
Hybrid work flexibility.
• • Opportunity to work closely with the CEO of a growing, international engineering company.
$47k-68k yearly est. 1d ago
Fintech Growth & Partnerships Lead
Gigs, Inc. 4.3
San Francisco, CA job
A dynamic tech company in San Francisco seeks a Strategic Partner Manager to cultivate vital fintech relationships. This role blends account management with commercial growth, requiring a deep understanding of customer needs and a knack for negotiation. Ideal candidates possess experience with enterprise accounts in B2B2C settings, fintech expertise, and the ability to manage revenue targets. Join a fast-paced environment that champions innovation and collaboration while driving long-term partnership value.
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$78k-149k yearly est. 5d ago
Director, Corporate Security & Risk Management
American President Lines 4.5
Newport Beach, CA job
A global shipping and logistics leader is seeking a Director of Security to coordinate security efforts across facilities in the U.S. This role requires 10-15 years of relevant experience and competencies in policy writing and investigation. The successful candidate will manage security systems, interface with law enforcement, and lead compliance initiatives. An attractive salary range of $145,900 - $186,100 per year is offered along with comprehensive benefits and professional development opportunities.
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$145.9k-186.1k yearly 3d ago
Administrative/Operations Specialist
Mainfreight Americas 4.4
San Diego, CA job
🚀 **Join the Excitement at Mainfreight San Diego!** 🚀 Are you ready to kickstart your career in global logistics? Mainfreight San Diego is on the hunt for passionate, proactive, and driven Future Leaders to join our expanding team across the USA! No prior logistics experience? No problem! If you've got a positive attitude and a hunger to learn, our entry-level positions are made for you. We'll teach you everything about global logistics and help you develop top-notch leadership skills.
**Why Mainfreight?**
- We're a global logistics powerhouse-importing, exporting, warehousing, and transporting goods worldwide.
- From our humble beginnings in New Zealand in the ‘70s with just one truck, we've grown into a $3 billion global enterprise.
- We believe in promoting from within, so you'll start at the grassroots level and work your way up.
**What's in it for You?**
- Dynamic, fast-paced industry with daily challenges.
- Opportunities to lead and manage as you climb the ranks.
- A culture that values individuality, enthusiasm, and grit.
**Your Role:**
You'll start in one of these key areas:
- Dispatch / Customer Service
- Warehouse Operations
- Domestic Transport Operations
As you grow, you'll dive into:
- Customer Service management
- Operations- leadership
- Sales, cadets, management
Your path to leadership is shaped by your drive and ability!
**Who We're Looking For:**
- Recent college graduate with a bachelor's degree.
- No more than two years of professional experience (internships OK!).
- Positive, enthusiastic, and leadership-driven.
- Results-oriented and committed to excellence.
- Confident, self-aware, and solution-focused.
- Eager for a long-term career with growth opportunities.
Ready to make your mark? Apply now and embark on an exciting journey with Mainfreight San Diego! 🌟🚛📈
$40k-60k yearly est. 6d ago
Parts Director
Southern States Toyotalift 3.6
Tampa, FL job
Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions; Southern States Material Handling solves problems.
As a Director of Parts with Southern States Material Handling :
You'll contribute to making Southern States Material Handling a leader in the material handling industry by growing parts' market share and business profitability by coordinating all Southern States Material Handling(SSMH) products and services to assist our customers achieve a competitive advantage in their markets and improve their profits, safety, and productivity. To lead the SSMH sub-functional parts capability, increase parts market share, and sustain profitable growth through the development, management, and overseeing of all SSMH's parts related processes and programs.
Come be a part of our Toyota & Raymond family!
Top of the Line Benefits!!
401(k) with company matching
Dental insurance
Health insurance
Vision Insurance
PTO and Vacation
Paid Holidays
Flexible Spending Account
Life Insurance
Tuition Reimbursement
What we're looking for:
Deep understanding of the parts management process within the material handling industry preferred.
Proven ability to lead and motivate teams, build consensus, and drive results.
Proven experience making informed decisions regarding inventory management.
Proven ability to perform well under pressure and understand the fluctuating needs for various replacement parts.
Bachelor's degree in business, supply chain management, or a related field or combination of 5-7 years of education and experience
Minimum of 5-10 years of experience in parts management, with progressively increasing responsibility
Proven track record of successfully managing parts operations and achieving cost-efficiency goals.
Strong analytical skills to interpret data, identify trends, and make informed decisions regarding inventory management and purchasing.
Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams, suppliers, and customers.
Proficiency with ERP systems, inventory management software, and data analysis tools.
Strong understanding of material handling, automotive parts, systems, and components preferred..
Excellent MS Office experience with Word, Excel, and Outlook
Excellent customer service skills
Strong initiative, self-starting, and goal-oriented mindset
Ability to apply critical thinking and problem-solving skills in task orientated environment.
Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments.
Excellent verbal and written communication skills
Strong understanding of financial principles to manage budgets, cost analysis, and profitability.
Ability to motivate and manage a team, delegate tasks, and foster a positive work environment.
Solid understanding of budgeting, cost controls, and profitability metrics.
Familiarity with parts management systems and inventory software.
Education and Certification Needed:
Bachelor's degree in business, supply chain management, or a related field or combination of 5-7 years of education and experience strongly preferred
What you'll Do:
Oversee all aspects of SSMH's parts operations, including inventory management, staff, purchasing, distribution, and customer service.
Develop strategic plans to improve parts management processes and achieve company goals.
Develop and execute comprehensive parts management strategies aligned with company objectives, including inventory optimization, supplier relationships, and cost reduction initiatives.
Develop, manage, and provide oversight and direction of the overall parts capabilities and inventory to ensure proper size, organization, and distribution methods are in place to support our customers.
Develop and integrate all parts related policy and processes into the branches' daily operations.
Develop parts related syllabi and courseware in support of SSMH's training capabilities.
Develop all parts related metrics and performance indicators, and in coordination with the Director of Operations, publish to the enterprise, accordingly.
Ensure exceptional customer service processes regarding parts inquiries, orders, returns, and technical support are built into the functional day-to-day operations of branch parts departments.
Establish key performance indicators (KPIs) for parts operations personnel and regularly review performance metrics to identify areas for improvement.
Developing and implementing training programs to enhance product knowledge and customer service skills.
Develop and train Parts managers to address customer inquiries regarding parts availability, pricing, and compatibility.
Develop and maintain relationships with all SSMH: Service and Parts Associates, Operations Managers, Solution Leaders, and Rental coordinators, Manufactures and vendors, and Corporate support staff.
Integrate SSMH's operational capability with SSMH's Solutions, Rental and Used Equipment capabilities.
Develop and foster a culture of continuous improvement and high performance within the Parts personnel.
Monitor parts inventory levels across all locations to minimize excess inventory, utilize forecasting tools and data analysis to optimize stock levels and identify slow-moving parts.
Manage special orders and ensure timely delivery of required parts according to Toyota and Raymond processes.
Foster collaboration with the service department to ensure smooth parts ordering and delivery for repair jobs.
Analyze sales data to identify trends and opportunities for improvement.
Streamlining processes to minimize errors and optimize parts handling.
Ensure adherence to all relevant regulations and industry standards regarding parts handling, storage, and quality control.
Develop and manage the parts department budget, tracking expenses and identifying cost-saving opportunities.
Resolve customer complaints and ensure customer satisfaction.
Stay updated on industry trends and new technologies related to parts procurement and management.
Provide subject matter expertise support to management to improve efficiency, effectiveness, and profitability of all parts-related matters.
Fulfill leadership-required administrative duties for all reporting personnel. These may include, but are not limited to, timecard reviews, annual reviews, counseling sessions, PCRs, one-on-ones, audits, tracking, scheduling and performance reviews.
Provide dotted line management to associates working with parts who report directly through branches as needed, providing expertise and support, collaborating with managers for recruitment, KPIs, and performance management.
Ensure that knowledge and capability to execute for critical tasks exists in duplication across all teams that are supported so that coverage can be provided when absence of key personnel arises.
Mon-Fri 8am - 5pm
Travel- Up to 80% (60% Local, 20% Regional)
Ability to lift, push and pull up to at least 40 pounds/55 pounds, occasionally/regularly
SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
$59k-82k yearly est. 3d ago
CERTIFIED NURSING ASSISTANT - FAIRFIELD GLADES
Liberty Health 4.4
Crossville, TN job
Assist residents with bathing, dressing, personal hygiene, and all ADL's as needed during shift.
Assist with oral hygiene including denture care when getting up in the morning, after meals, at bedtime, and/or when needed.
Completes patient care records at end of shift, including accurate I and O.
Performs other duties as assigned.
Assist charge nurse with resident needs and treatments as directed.
Job Requirements:
18 years of age or older and have a high school diploma or equivalent.
Certified nursing assistant, listed in the DFS registry.
Willing to care for geriatric patients and have a genuine concern for their welfare.
Willing to receive, understand, and follow orders.
Attend in-service training and other staff meetings as required.
Visit *************************** for more information.
Background checks/drug-free workplace.
EOE.
PIaf61d97e1483-37***********1
A major logistics company is seeking a Product Director to define and drive the product strategy and vision. This role involves leading customer discovery, influencing executive stakeholders, and balancing customer and business needs. Ideal candidates will have over 7 years of product management experience and the ability to thrive in ambiguous environments. The salary range is competitive, reflecting experience and location.
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$87k-105k yearly est. 2d ago
Frontend Engineer
Tiger 4.6
San Francisco, CA job
Example org is a leading software company. Example org allows real-time collaboration on important example workflows. Founded in 2012 we have over 10,000 customers worldwide and are backed by fantastic investors such as Example Capital. Example has raised its Series C and is valued at $750 million dollars.
This example role will be part of an example team and will report to the example manager. The new hire plays a critical role in various example workflows.
What you'll do
Participate in example meetings
Lead example initiatives
Recruit new team members to example team
Mentor and develop existing team members
Requirements
Experience writing good example job descriptions
Other exemplary skills
3-5 years prior experience in this role
Motivation
Great english language skills
Why you might want to work with us
We take care of you and your family with comprehensive health, vision, and dental insurance.
We're serious about food. Free catered lunch every day, and a fully stocked kitchen with occasional snack appearances from our Japanese office. Healthy and not-so-healthy options are available, as are foods for those with dietary restrictions.
You're excited to work on a product that will impact almost any consumer, almost anywhere.
We dress casually. If you want, you can wear slippers in the office. You should see the creative collection our team has built.
We believe in a culture of learning, and want to keep building our skills, experiences, and capabilities.
We offer flexible work schedules. We trust our team to know how they will do their best work.
We're family friendly. We want our teammates to focus on what they need to when they need to.
We offer very competitive compensation, including equity in Standard, to each one of our employees.
Example org provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Do you have further questions about this role? Reach out to our talent team at *******************.
Privacy policy
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$111k-159k yearly est. 1d ago
Learning Technology Manager | LMS
Onpoint Search Consultants 4.2
Los Angeles, CA job
What you will find ...
hybrid on-site 1 day/week
exceptional benefits (pension plan options)
top ranked hospital in the U.S.
What you will do ...
manage 2 direct reports (LMS Admin & LMS Coordinator)
lead design of Learning Management System (LMS)
assist with migration from HealthStream to Oracle LMS
ensure LMS governance & compliance in a hospital setting
improve LMS operational efficiency & user engagement
liaison with HR & stakeholder leadership
Wish list ...
8+ years' experience in Learning Management System (LMS)
3+ years in Cloud LMS platforms
learning tools & design standards (SCORM)
REQUIRED: hospital or healthcare IT setting
REQUIRED: Bachelor's degree
$122k-186k yearly est. 1d ago
AI Agent Delivery Lead for Enterprise Impact
Zoomcar 4.2
Redwood City, CA job
A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model.
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$49k-72k yearly est. 4d ago
Overnight Operations Clerk
Universal Logistics Holdings, Inc. 4.4
Compton, CA job
Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do.
Qualifications:
Strong written and verbal communication skills
Multi-tasking and organizational skills
Excellent computer skills and experience working with Microsoft Office Suite
Ability to problem solve
Strong attention to detail
A competitive and career oriented mindset
Previous experience in a transportation is preferred
High school diploma required
Job duties and responsibilities:
Verifying and processing driver paperwork
Communicate with drivers and terminal management
Auditing, reviewing, and verifying documents
Data entry
Additional tasks/ requirements as needed
Benefits package including major medical, dental, vision, 401K and vacation
Growth and advancement opportunities
Full time, onsite. Nigh shift 6:30pm-3:30am Monday through Friday
$33k-41k yearly est. 3d ago
Senior Infrastructure Engineer - Lead & Mentor
Tiger 4.6
San Francisco, CA job
A leading software company in San Francisco is looking for a motivated professional to join their team. This role involves participating in meetings, leading initiatives, and mentoring team members. The ideal candidate will have 3-5 years of experience in similar roles, strong English skills, and the ability to write job descriptions effectively. The company offers comprehensive health insurance, flexible schedules, and competitive compensation including equity.
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$141k-190k yearly est. 1d ago
Operations Supervisor
Courier Express 3.9
Norcross, GA job
Courier Express Seeking Operations Supervisor / Transportation
Courier Express is looking for a strong operations oriented team player with experience in a fast paced environment and the ability to coordinate between multiple facets of business. This position consists partially of an Operations Assistant (works side by side with the Operations Manager to accomplish daily goals) as well as working with the Driver Recruiter (Independent Contractor recruiting, driver coordinating and development).
Monday thru Friday
Day Shift
$50k
Primary Job Duties: Leads the warehouse staff in the daily operations and functions of the department. Ensures every delivery is assigned and accounted for. Ensures the Independent Contractors are properly uniformed and properly trained. Resolves customer and delivery issues. Supervises large accounts to monitor delivery status and customer satisfaction. Ensures the warehouse is clean, organized, secure and safe at all times. Reviews individual driver performance weekly such as cargo loss and claims. Ensures operations function smoothly at the individual location so that all customer and company service expectations are met. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Provides feedback to management on the status of overall operations.
Secondary Job Duties: Handles the process of coordinating and contracting new drivers, including but not limited to placing advertisements, answering ad responses, interviewing potential drivers, running background checks, and conducting orientation for new drivers. Acts as a liaison between the drivers and management and helps to resolve any issues. Maintains contact with the operations managers to stay alert as to the needs for new drivers.
Education/Experience Preferred but not required: College degree and 2+ year's managerial experience in Transportation, Courier, or Distribution.
Skills Required: Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis.
Computer Skills Preferred: Microsoft Office Suite.
Personal Skills Preferred: Attention to detail; Proactively minded; Able to work independently with minimum supervision; Excellent written and verbal communication; Multitasking; Time management.
$50k yearly 3d ago
Engagement Manager - AI Agents
Zoomcar 4.2
Redwood City, CA job
About Us
Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.
Observe.AI combines advanced speech understanding, workflow automation, and enterprise‑grade governance to execute end‑to‑end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management.
Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel.
Why Join Us
As an Engagement Manager for AI Agent deployments, you'll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high‑impact, and set up for long‑term success.
This role blends program leadership, customer strategy, and value realization. You'll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes.
What you'll be doing
Lead End-to-End AI Agent Delivery:
Own AI Agent deployments from kickoff → design → build → testing → go‑live → hypercare → optimization.
Conduct business and technical discovery to deeply understand customer workflows, KPIs, and success criteria.
Orchestrate a Cross-Functional Delivery Pod:
Lead a matrixed delivery team including Experience Designers, AI Agent Engineers, and Telephony Engineers.
Coordinate with Engineering on feature gaps, technical escalations, and roadmap alignment.
Drive Customer Outcomes & Long-Term Success:
Own the success of multi‑phase AI transformation programs.
Post-go live, act as the customer's primary AI Agent program lead - running QBRs, tracking KPIs, and driving continuous value.
Establish Scalable Processes & Governance:
Create and refine playbooks, delivery templates, evaluation frameworks, UAT processes, hypercare models, and best practices
Ensure compliance with testing, evaluation frameworks, UAT processes, and deployment checklists.
Manage timelines, deliverables, documentation, and cross‑functional dependencies for multiple concurrent customer programs.
Customer Enablement & Training:
Guide customers through operational readiness, change management, and best practices for scaling AI within their contact centers.
Be the Face of AI Strategy for Enterprise Customers:
Present confidently to frontline leaders, IT executives, and C‑suite stakeholders.
Translate complex AI/technical concepts into business outcomes and guide customers through AI maturity and transformation journeys.
What you'll bring to the role
5+ years in enterprise customer delivery, professional services, program management, or consulting (SaaS, AI, CX, digital transformation, or contact center domains preferred)
Proven success leading complex enterprise implementations with cross‑functional and executive stakeholders.
Strong understanding of contact center KPIs like containment, AHT, CSAT, NPS, and how they influence AI Agent projects.
Comfort leading customer‑facing discussions - from deep technical troubleshooting to weekly project demos.
Demonstrated ability to manage multiple projects simultaneously in fast‑paced, evolving environments.
Excellent communication, training, documentation, and relationship‑building skills.
Bonus points for:
Experience with Conversational AI, VoiceAI, RAG systems, or NLU/NLP platforms.
Hands‑on experience to CCaaS platforms (Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center).
Perks & Benefits
Competitive compensation including equity
Excellent medical, dental, and vision insurance options
Flexible time off
10 Company holidays + Winter Break and up to 16‑weeks of parental leave
401K plan
Quarterly Lifestyle Spend
Monthly Mobile + Internet Stipend
Pre‑tax Commuter Benefits
Salary Range
The base salary compensation range targeted for this full‑time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non‑traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ***************
#LI- Redwood City, CA (Hybrid)
#J-18808-Ljbffr
$133k-149k yearly 4d ago
Registered Veterinary Technician or Experienced Veterinary Assistant
Animal Dermatology Group 4.7
Marina del Rey, CA job
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - Marina del Rey is seeking a Registered Veterinary Technician or experienced Veterinary Assistant. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Previous experience or training/ education in a veterinary facility
Must be friendly, outgoing, “people oriented”
Excellent communication skills
Must be capable of being cross-trained for front office receptionist duties, telephone and computer skills are necessary
Must be a team player willing to learn new techniques, treatments, and accept change
Medical Related Skills:
Phlebotomy
IV catheter placement
Preparing and restraining animals during procedures
Anesthetic induction
Anesthetic monitoring
Assisting in surgery
Suture cutaneous and subcutaneous tissues
Apply bandages and/or splints
Wound care
Ability to use a stethoscope and otoscope
Advising pet owners on proper care, etc.
Duties (including but not limited to):
Demonstrate excellent relations with client/ pets in the waiting area and exam rooms
Exceed the client's expectations of service
Compassionate nursing care is the top priority for all patients
Housekeeping/ maintenance
Ability to perform a cursory examination of an animal
Ability to recognize potential patient issues
Clearly communicate your findings to a doctor
Record keeping
Fill prescription and dispense medications as prescribed by the doctor, etc.
Education and Physical Requirements:
College or college-equivalent education as required in becoming a Registered Veterinary Technician (if RVT)
Dependable attendance is required
Must be able to lift 40 pounds
Must be willing to work long or irregular hours under pressure conditions
The ability to walk, bend, stand, squat, or reach constantly during a minimum 8-hour day.
Benefits:
A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work week (
full-time employees only
)
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Salary Description $25 - $32 / hour
$25-32 hourly 60d+ ago
Fire Alarm Project Manager
Level Up Partners 3.9
San Francisco, CA job
With a commitment to innovation and excellence, we are seeking a highly skilled and motivated Commercial Fire Alarm Project Manager or Project Executive to join our dynamic team.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
Job Overview:
As a Commercial Fire Alarm Project Manager/Project Executive, you will be responsible for overseeing the planning, execution, and completion of fire alarm projects within the construction industry. Your role will involve managing project timelines, budgets, and resources while ensuring compliance with local codes and regulations. You will collaborate with a diverse team of engineers, contractors, and stakeholders to deliver high-quality fire alarm systems that meet our clients' needs.
Key Responsibilities:
- Lead the planning and execution of fire alarm projects from inception to completion, ensuring adherence to project timelines and budgets.
- Coordinate with architects, contractors, and clients to define project requirements and specifications.
- Conduct site visits to assess project progress, manage on-site teams, and ensure compliance with safety standards.
- Develop and maintain project documentation, including schedules, budgets, and progress reports.
- Identify potential risks and implement mitigation strategies to ensure project success.
- Collaborate with engineering teams to review designs and ensure compliance with industry standards and regulations.
- Manage procurement of materials and subcontractors, ensuring quality and timely delivery.
- Foster strong relationships with clients, providing exceptional customer service and addressing any concerns or issues that arise.
- Stay current with industry trends, technologies, and regulations to ensure best practices are followed.
Skills:
Qualifications:
- Bachelor's degree in Construction Management, Engineering, or a related field preferred.
- 5+ years of experience in project management within the fire alarm or construction industry.
- Strong knowledge of fire alarm systems, codes, and regulations (NFPA, local fire codes).
- Proven track record of successfully managing complex projects, including budgeting and scheduling.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Proficiency in project management software and Microsoft Office Suite.
- PMP certification or equivalent is a plus.
$83k-127k yearly est. 3d ago
Billing and Payment Coordinator
Total Quality Logistics, Inc. 4.0
Tampa, FL job
Country USA State Florida City Tampa Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Where you'll be: 601 South Harbour Island Blvd #230, Tampa, FL 33602
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
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