Customer solutions manager demographics and statistics in the US
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Customer solutions manager demographics by:
Customer solutions manager gender statistics
33.9% of customer solutions managers are women and 66.1% of customer solutions managers are men.
- Male, 66.1%
- Female, 33.9%
Customer solutions manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 66.1% |
| Female | 33.9% |
Customer solutions manager gender pay gap
Women earn 90¢ for every $1 earned by men
Male income
$123,004
Female income
$110,534
Customer solutions manager gender ratio over time
This data breaks down the percentage of men and women in customer solutions manager positions over time. Currently, 33.9% of customer solutions managers are female.
Customer solutions manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 71.83% | 28.17% |
| 2011 | 71.05% | 28.95% |
| 2012 | 72.88% | 27.12% |
| 2013 | 73.02% | 26.98% |
| 2014 | 72.49% | 27.51% |
| 2015 | 72.65% | 27.35% |
| 2016 | 73.95% | 26.05% |
| 2017 | 72.60% | 27.40% |
| 2018 | 71.20% | 28.80% |
| 2019 | 66.95% | 33.05% |
| 2020 | 65.06% | 34.94% |
| 2021 | 66.07% | 33.93% |
Customer solutions manager related jobs gender ratio
We compared customer solutions managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Customer Solutions Manager | 66% | 34% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer solutions manager demographics by race
The most common ethnicity among customer solutions managers is White, which makes up 62.0% of all customer solutions managers. Comparatively, 16.9% of customer solutions managers are Hispanic or Latino and 9.9% of customer solutions managers are Black or African American.
- White, 62.0%
- Hispanic or Latino, 16.9%
- Black or African American, 9.9%
- Asian, 5.7%
- Unknown, 4.8%
- American Indian and Alaska Native, 0.7%
Customer solutions manager race
| Customer solutions manager race | Percentages |
|---|---|
| White | 62.0% |
| Hispanic or Latino | 16.9% |
| Black or African American | 9.9% |
| Asian | 5.7% |
| Unknown | 4.8% |
| American Indian and Alaska Native | 0.7% |
Customer solutions manager race and ethnicity over time
See how customer solutions manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer solutions manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 67.91% | 11.07% | 4.97% | 13.84% |
| 2011 | 67.11% | 11.83% | 4.88% | 13.78% |
| 2012 | 66.13% | 12.14% | 5.09% | 14.13% |
| 2013 | 66.78% | 11.61% | 5.34% | 14.00% |
| 2014 | 66.63% | 11.42% | 4.88% | 14.62% |
| 2015 | 65.81% | 11.49% | 5.37% | 14.79% |
| 2016 | 64.91% | 11.75% | 5.49% | 15.24% |
| 2017 | 65.08% | 10.90% | 5.83% | 15.40% |
| 2018 | 65.71% | 10.40% | 5.95% | 15.15% |
| 2019 | 66.24% | 9.73% | 5.43% | 15.93% |
| 2020 | 63.85% | 9.95% | 5.59% | 15.54% |
| 2021 | 62.00% | 9.93% | 5.72% | 16.89% |
Customer solutions manager wage gap by race
According to our data, asian customer solutions managers have the highest average salary compared to other ethnicities. Black or african american customer solutions managers have the lowest average salary at $119,977.
| Ethnicity | Salary |
|---|---|
| Unknown | $123,581 |
| White | $122,915 |
| Black or African American | $119,977 |
| Asian | $124,693 |
| Hispanic or Latino | $123,906 |
Average customer solutions manager age
See how the average age of customer solutions managers varies based on ethnicity and gender.
Male
Female
Customer solutions manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Customer solutions manager age breakdown
The average age of customer solutions managers is 40+ years years old, representing 72% of the customer solutions manager population.
Customer solutions manager age breakdown
| Customer Solutions Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Customer solutions manager educational attainment
The most common degree for customer solutions managers is bachelor's degree, with 70% of customer solutions managers earning that degree. The second and third most common degree levels are associate degree degree at 12% and associate degree degree at 10%.
- Bachelor's, 70%
- Associate, 12%
- Master's, 10%
- High School Diploma, 5%
- Other Degrees, 3%
Customer solutions managers by degree level
| Customer solutions manager degree | Percentages |
|---|---|
| Bachelor's | 70% |
| Associate | 12% |
| Master's | 10% |
| High School Diploma | 5% |
| Other Degrees | 3% |
Customer solutions manager jobs you might like
Customer solutions manager wage gap by degree level
According to the data, customer solutions managers with a Doctorate degree earn more than those without, at $157,221 annually. With a Master's degree, customer solutions managers earn a median annual income of $145,809 compared to $127,378 for customer solutions managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $145,809 |
| High School Diploma or Less | $106,449 |
| Bachelor's Degree | $127,378 |
| Doctorate Degree | $157,221 |
| Some College/ Associate Degree | $110,579 |
Customer solutions manager employment statistics
Most customer solutions managers work for a private in the technology industry.
Company size where customer solutions managers work
Below, you can see the size of companies where customer solutions managers work.
Customer solutions manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 13% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 40% |
Customer solutions manager jobs by company type
Employees with the customer solutions manager job title have their preferences when it comes to working for a company. For instance, most customer solutions managers prefer to work at private companies over public companies.
Customer solutions manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 45% |
| Private | 52% |
Customer solutions manager jobs by industry
The most common industries for customer solutions managers are technology, manufacturing and transportation.
Customer solutions manager industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 19% |
| Technology | 17% |
| Manufacturing | 11% |
| Transportation | 7% |
| Media | 6% |
| Telecommunication | 6% |
| Finance | 6% |
| Health Care | 5% |
| Retail | 4% |
| Professional | 3% |
| Internet | 2% |
| Automotive | 2% |
| Energy | 2% |
| Real Estate | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Utilities | 1% |
| Construction | 1% |
| Hospitality | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Insurance | 1% |
Customer solutions manager turnover and employment statistics
Customer solutions manager unemployment rate over time
The unemployment rate for customer solutions managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer solutions manager unemployment rate by year
| Year | Customer solutions manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average customer solutions manager tenure
The average customer solutions manager stays at their job for 1-2 years, based on the 817 customer solutions managers resumes in Zippia's database.
Customer solutions manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 12% |
| 1-2 years | 39% |
| 3-4 years | 18% |
| 5-7 years | 16% |
| 8-10 years | 6% |
| 11+ years | 9% |
Customer solutions manager LGBT ratio compared to similar jobs
Review the percent of customer solutions managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Operations/Dispatch | 6.75% | 60,313 |
| Process Associate | 6.76% | 27,408 |
| Admissions Assistant | 7.79% | 47,968 |
| Customer Solutions Manager | 8.06% | - |
| Debt Collector | 8.49% | 23,385 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Clerk | 9.31% | 75,101 |
Similar customer solutions manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Operations/Dispatch | 6.75% | 60,313 |
| Process Associate | 6.76% | 27,408 |
| Admissions Assistant | 7.79% | 47,968 |
| Debt Collector | 8.49% | 23,385 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Clerk | 9.31% | 75,101 |
Foreign languages spoken by customer solutions managers
The most common foreign language among customer solutions managers is Spanish at 53.6%. The second-most popular foreign language spoken is Portuguese at 10.7% and French is the third-most popular at 10.7%.
- Spanish, 53.6%
- Portuguese, 10.7%
- French, 10.7%
- Chinese, 7.1%
- German, 7.1%
- Other, 10.8%
Customer solutions manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 53.6% |
| Portuguese | 10.7% |
| French | 10.7% |
| Chinese | 7.1% |
| German | 7.1% |
| Other | 10.8% |
