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Dairy manager skills for your resume and career

15 dairy manager skills for your resume and career
1. Food Safety
- Monitored refrigeration equipment to ensure food safety guidelines were met.
- Adhere to store policies and food safety laws to ensure employee and customer safety.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
- Job duties included inventory management, providing exceptional customer service, and continuously keeping the sales floor fully stocked
3. Pallet Jack
- Handled heavy machinery such as Pallet Jacks, and Balers to assist with movement of inventory.
- Order all dairy items, operate a standing electric fork lift and pallet jack.
4. Cleanliness
- Ensured cleanliness and sanitation of entire department daily.
- Managed stockroom cleanliness in-compliance with State Health Regulations.
5. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Organize back stock freezer for proper access to items that are low or out on the sales floor.
- Monitor all damage merchandise, make sure all recalls are off the sales floor and accounted for.
6. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Continue to increase product knowledge.
- Assisted customers with product knowledge, purchases and daily sales Provided assistance with inventory Purchased and ordered perishable product
7. Customer Complaints
- Handle customer complaints, troubleshoot and maintain a clean and organized shop.
- Manage Coworkers, Paperwork, Customer Complaints.
8. Good Communication
- Possessed good communication skills and ability to seek new solutions to improve business effectiveness.
9. Basic Math
- Operated pallet jacks, and used basic math.
10. Pallets
- Put out all my pallets on Tuesday, Thursday, and Saturdays when truck came.
- Break down pallets, rotate stock, discard outdated or damaged products.
11. Math
- Use math that includes addition, subtraction, multiplication, division, decimals and fractions.
12. Dairy
- Removed damaged or added missing products after performing routine sanitary inspections of the Dairy Department.
- Developed new sales territory, providing nutritional based solutions to dairy farmers.
13. Stock Product
- Order & stock products for dairy section & assist in stocking products in frozen food section
- Order and stock products on a daily basis.
14. Inventory Management
- Inventory Management* Order Placement* Merchandising presentation
- Inventory management for small grocery operation.
15. Customer Satisfaction
- Maintain both a markdown effectiveness percentage and a customer satisfaction percentage in accordance with company standards that are reported weekly.
- Ordered all inventory required to insure customer satisfaction.
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Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
List of dairy manager skills to add to your resume
The most important skills for a dairy manager resume and required skills for a dairy manager to have include:
- Food Safety
- Customer Service
- Pallet Jack
- Cleanliness
- Sales Floor
- Product Knowledge
- Customer Complaints
- Good Communication
- Basic Math
- Pallets
- Math
- Dairy
- Stock Product
- Inventory Management
- Customer Satisfaction
- Stock Shelves
- Grocery Store
- Perishable Products
- Expiration Dates
- Inventory Control
- Unload Trucks
- Display Cases
- Store Operations
- Dairy Products
- Customer Relations
- Gross Profit
- Back Stock
- Milking
- Quality Customer Service
- Product Orders
- Front End
- Place Orders
- Perishables
- Quality Products
- Receiving Deliveries
- Groceries
- Delivery Truck
- Product Rotation
- Farm Equipment
- Product Inventory
- RF
- Building Displays
- Loss Prevention
- Customer Inquiries
- Power Jacks
- Ice Cream
- End Caps
- Herd Health
- Product Displays
Updated January 8, 2025