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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Grand Rapids, MI | $24,438 | $11.75 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $46,973 | $23 | - |
| 2 | Customer Care Consultant | $36,927 | $18 | - |
| 3 | Customer Relations Coordinator | $32,917 | $16 | - |
| 4 | Customer Contact Representative | $32,813 | $16 | - |
| 5 | Customer Sales Representative | $32,535 | $16 | - |
| 6 | Account Specialist | $32,153 | $15 | - |
| 7 | Customer Service Advocate | $32,072 | $15 | - |
| 8 | Customer Care Coordinator | $32,038 | $15 | - |
| 9 | Retention Representative | $31,788 | $15 | - |
| 10 | Customer Sales Specialist | $31,429 | $15 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Aquinas College | $49,496 | $24 | - |
| 2 | Oakland University | $43,294 | $21 | 1 |
| 3 | Ottawa University | $39,721 | $19 | - |
| 4 | Ferris State University | $39,205 | $19 | - |
| 5 | Hillsdale College | $37,954 | $18 | - |
| 6 | Thomas More University | $37,625 | $18 | - |
| 7 | University of Sioux Falls | $35,821 | $17 | - |
| 8 | Lawrence Technological University | $35,481 | $17 | - |
| 9 | Ashland University | $33,892 | $16 | - |
| 10 | Olivet Nazarene University | $33,217 | $16 | - |
| 11 | Western Michigan University | $32,841 | $16 | 1 |
| 12 | University of Wisconsin-Eau Claire | $32,792 | $16 | 14 |
| 13 | West Liberty University | $32,201 | $15 | - |
| 14 | Northwood University | $31,031 | $15 | - |
| 15 | University of Wisconsin-Platteville | $30,560 | $15 | - |
| 16 | Lindenwood University | $30,357 | $15 | 3 |
| 17 | Central Michigan University | $29,980 | $14 | - |
| 18 | Grand Valley State University | $29,909 | $14 | - |
| 19 | Baker College | $29,708 | $14 | - |
| 20 | Siena Heights University | $28,074 | $14 | - |