Engineer, FE
Derbysoft job in Dallas, TX
Connecting different businesses together is what DerbySoft's all about. We make the travel business easier by developing intelligent technology services delivering superior performance for our customers around the globe. We're passionate about empowering companies to achieve their goals and transforming how companies interact with their customers.
DerbySoft has been recognized as a distinguished partner to the industry since 2002 offering strengths through exceptional technology and customer service with local operations globally.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
JOB SUMMARY
As an Engineer, FE, you will play a pivotal role in the design, development, and delivery of high-quality software solutions for DerbySoft's Portal Product. This position demands exceptional technical expertise, strong problem-solving abilities, and leadership skills to successfully drive complex projects to completion. Working closely with cross-functional teams, you will ensure seamless alignment with business objectives while upholding the highest technical standards and best practices.
KEY DUTIES & RESPONSIBILITIES
Design, implement, and maintain scalable, efficient, and secure software systems.
Lead the technical design and architecture discussions, ensuring alignment with product requirements and long-term strategies.
Provide mentorship and technical guidance to junior engineers, fostering a culture of learning and growth.
Collaborate with stakeholders, including product managers, designers, and QA teams, to deliver high-impact solutions.
Analyze and resolve complex technical issues promptly, minimizing downtime and enhancing system reliability.
Stay up-to-date with emerging technologies and industry trends to identify opportunities for innovation and improvement.
Drive code quality through code reviews, testing strategies, and adherence to best practices.
Adhering to the SDLC process to ensure all deliverables comply with security requirements.
KNOWLEDGE, SKILLS & ABILITIES
Education and Experience:
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
3+ years of experience in software development, with expertise in:
Front-end development technologies, including JavaScript, CSS, HTML, Node.js, ReactJS, GraphQL, and NPM.
Code version management tools such as Github or Bitbucket.
Unit testing frameworks like Jest.
Functional testing framework like CodeceptJS, Puppeteer, NightwatchJS, and MochaJS
Code bundle tools such as Webpack or Vite
Proven track record of successfully delivering complex projects in an Agile development environment.
Strong knowledge of system architecture, design patterns, and scalable systems.
Excellent problem-solving and analytical skills.
Effective communication and collaboration skills to work with diverse teams.
Fluency in both spoken and written Chinese and English is a plus.
Preferred Qualifications:
Experience in the Travel Industry.
Familiarity with cloud platforms such as AWS, Azure, or GCP.
Familiarity with container management systems such as Kubernetes.
Contributions to open-source projects or published technical papers.
BENEFITS:
Flexible Schedule
Generous Paid Time Off
Competitive Pay
Annual Bonus
Referral Bonus
Health, Dental & Vision Benefits
Company provided Life Insurance Program
Company provided Long - Term Disability Benefits
Voluntary Life
Employee Assistance Program
Company Matching Retirement Program
DerbySoft, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We also participate in E-Verify for anyone hired in the United States of America.
*No Visa Sponsorships for this position
*No relocation assistance
Auto-ApplyPOWER BI EXPERT
Dallas, TX job
Power BI Expert
Position Type : Full Time / Permanent
Job Type : Hybrid (3 Days Onsite)
Essential Duties & Responsibilities:
Passionate about delivering business value by aligning enterprise analytic systems to the organization's strategic objectives.
Design end-to-end BI solutions, including data storage, processing and visualization layers.
Build interactive, visually appealing and insightful dashboard and reports.
Design and Implement data models that support reporting and analytical needs.
Customize visuals using DAX expressions to meet complex business requirements.
Strong communication skills and ability to communicate complex analytical workload to a broad audience
Develop and optimize transformations using Power query and DAX.
Analyze business requirements and translate them into technical specifications.
Collaborate with enterprise architects and data engineers to ensure alignment with overall data strategy.
Advanced analytical and problem-solving skills.
Identify, optimize, and fine tune performance issues with complex queries/reports.
Education, Skills & Experience:
Bachelor's degree from accredited four-year university in a relevant business / technology field.
8+ years of experience working in business intelligence, analytics, reporting in an enterprise environment.
8+ years of experience in Power BI dashboard and report visualization development.
Strong knowledge of T-SQL and performance turning.
Extensive hands-on experience in Power BI, including dimensional modelling, report layout/design and development.
Deep expertise in Data Analysis Expressions (DAX), Power Query and Power BI Service.
Excellent organizational, communication, and interpersonal skills.
Ability to plan, organize, and prioritize assignments to meet critical and established deadlines.
Working knowledge of Azure cloud platform.
Ability to lead and work with remote and offshore teams.
Operations Growth Director
San Antonio, TX job
The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio.
The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW).
The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting.
The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues.
The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews.
Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients
The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations.
Responsible for ensuring program support team meets all contractual SLAs.
Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members.
Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel
Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program.
Perform other related duties as assigned.
Basic Qualifications
Bachelor's Degree
Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels
10+ years working with government contracting - must understand the federal business lifecycle and procurement process
7+ years demonstrated successful experience in leading Govt Contract IT Services teams
Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority.
Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility.
Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs.
Packaging Technician -- MERDC5695859
Round Rock, TX job
We are seeking a Packaging Technician to join our team. This role requires a minimum of a High School Diploma, with an associate's degree preferred, and prior experience in the Life Science industry. The Packaging Technician will be responsible for labeling and packaging reference standard solutions and neat material aliquots to support cli catalog and custom-specific products. The position involves executing labeling and packaging projects, maintaining accurate batch records, and ensuring compliance with quality and safety policies. Interviews will be conducted in two stages: the first virtually and the second on-site.
Key Responsibilities
Label and package reference standard solutions and neat material aliquots
Execute labeling, relabeling, and packaging projects as designed and documented
Initiate forms or batch records for labeling and packaging projects
Review batch records and forms to ensure completeness and accuracy prior to execution
Complete budgets and ensure projects are finished on time
Communicate delays and ensure customer requirements are met
Perform work in compliance with Quality and Safety policies
Maintain good housekeeping practices in the work area
Required Qualifications
High School Diploma or GED minimum
Experience in the Life Science industry
Ability to follow documented procedures and maintain accurate records
Strong attention to detail and organizational skills
Effective communication skills
Preferred Qualifications
Associate's degree
Prior experience with packaging or labeling in a regulated environment
Information Technology Help Desk Technician
Plano, TX job
IT Help Desk Technician (Onsite - Plano, TX)
🕒 Schedule: Monday-Friday | 8:30 AM - 5:30 PM
💼 Contract: 1 Year + Extension
About the Role
We are seeking a skilled and customer-focused IT Help Desk Technician to provide fast, accurate technical support to our internal users. In this role, you will troubleshoot hardware and software issues, support daily IT operations, and help ensure a smooth technology experience for all employees.
If you enjoy problem-solving, have strong communication skills, and excel in a customer-facing support environment, we'd love to hear from you.
What You'll Do
Serve as the first point of contact for technical assistance via phone and email
Perform remote troubleshooting using diagnostic questions and tools
Walk users through step-by-step solutions
Escalate unresolved issues to higher-level support teams
Install, configure, and repair laptops, desktops, and printers
Support Microsoft Office Suite, SAP GUI, antivirus tools, and basic network functions
Maintain accurate logs of issues, resolutions, and follow-ups
Provide feedback and suggestions to internal teams for continuous improvement
Identify, recommend, and help implement process improvements
What We're Looking For
1-4 years of experience in Help Desk, IT Support, Desktop Support, or a related field
Strong working knowledge of PCs, laptops, printers, LAN, and cabling
Ability to diagnose and resolve basic hardware and software issues
Experience with security tools such as NASCA, ESCORT, Antivirus
Computer skills must include: Microsoft Office Suite, SAP GUI
Solid understanding of computer systems & mobile devices
Excellent communication and customer-service skills
Cool-tempered, patient, and able to handle difficult situations professionally
A+ Certification preferred
BSc/BA in IT, Computer Science, or related field (or equivalent experience)
Why Join Us?
You'll play a key role in ensuring our users receive the best technical support possible, helping maintain a positive, reliable IT environment that keeps the business running smoothly. This is a great opportunity to grow your skills, gain hands-on experience, and build a strong foundation in IT support.
Salesforce Agentforce Architect
Richardson, TX job
Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals.
Key Responsibilities :
• Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.
• Translate complex business requirements into scalable, secure, and maintainable technical solutions.
• Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management.
• Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.).
• Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards.
• Conduct architecture reviews and ensure alignment with enterprise architecture.
• Support pre-sales and proposal efforts with solution design and technical estimations.
• Collaborate with stakeholders to ensure roadmap alignment and value realization.
Required Skills
• 8+ years of Salesforce experience, with at least 3+ years as a Technical Architect.
• Proven experience with Service Cloud and Agentforce / Agent Workspace.
• Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.
• Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.
• Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).
• Familiarity with Salesforce Data Model, Security, and Sharing rules.
• Excellent communication, presentation, and stakeholder management skills.
• Salesforce Application Architect or System Architect certification required; CTA is a strong plus.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
• Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification.
• Background in Contact Center Technology (CTI) and voice platform integrations.
• Agile project experience and familiarity with DevOps tools like Copado or Gearset.
• Experience working in regulated environments (e.g., healthcare, financial services) is a plus.
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Application Architect / System Architect
• Salesforce Certified Technical Architect (CTA)
• Salesforce Certified Omni Studio Developer / Consultant
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Java Production Support
Plano, TX job
Required Qualifications:
· 5+ years' experience in a Production Support environment or Incident Management
· Able to provide critical thinking and diagnostic skills
· Ability and experience working independently and as a Team Player
· SQL Query exposure
· Able to multitask in a fast-paced environment
- 7+ years of application programming experience - Strong Java, JavaScript, and HTML skills - Strong C or C++ Skills, SQL, General understanding in Relational Databases, - Must be able to handle multiple tasks and adapt to a constantly changing environment - Must have excellent organization skills, along with strong communication skills - Ability to debug application. , Must have strong troubleshooting skills
Best Regards,
Dipendra Gupta
Technical Recruiter
*****************************
Moogsoft Event Correlation Consultant
The Woodlands, TX job
This position emphasis is “Event Correlation” as it pertains to the Monitor of Monitors (MOM) level of event processing
· Use communication and process skills to understand monitoring alerts/tools to ingest into Event Correlation tool
· Prior EM experience and related architecture knowledge is preferred.
At a high level, this role will include the following types of activities:
· Maintain Moogsoft tool performance in accordance with performance testing baseline
· Design/implement new system interfaces as the MOOG deployment matures and grows
· Work/remediate Moogsoft incident tickets and other Moogsoft operational issues
· Applying, testing and implementing software product upgrades and patches
· Provide operational support to have the data feeds into Moogsoft are occurring as designed
· Provide operational support of Tower team dashboards
· Work cross-organization and/or cross-tower to perform daily duties
Qualifications
Moogsoft Event Correlation Experience / Skills:
· Experience implementing and administering Moogsoft's AIOps Event Correlation tool (formerly known as Incident.MOOG)
· Experience with Linux administration skills (Basic OS administration, socket communication, tools integration)
· Knowledge of scripting: with Java scripts and SSH
· Experience with MySQL database technology
· Experience with Event management and/or Monitoring tools
Additional Information
To discuss further about this position, please reach out to me at **************.
Riya Jain
Technical Recuiter
Collabera
Senior AWS/Python Dev Lead with Generative AI
Austin, TX job
Senior AWS/Python Dev Lead
We're looking for a hands-on engineering lead to drive the development of a secure, scalable knowledge platform and agentic AI capabilities. You'll lead a small cross-functional team and own Agile/Scrum ceremonies including backlog grooming, sprint planning, daily standups, and retrospectives.
Key Responsibilities
Lead & Develop: Architect and build serverless services and document pipelines using AWS and Python. Drive actual implementation and delivery.
CI/CD & Infrastructure: Set up and manage CI/CD pipelines using Jenkins and Helm.
Architecture Ownership: Design and evolve system architecture.
GenAI Integration: Apply practical GenAI to enable agentic AI, including RAG over vector/hybrid search and tool orchestration.
Mentorship & Collaboration: Mentor engineers and collaborate with product and UX teams to align on goals and execution.
Optimization: Continuously improve latency, reliability, and cost efficiency across services.
Required Skills
Python Mastery: Strong hands-on development skills in Python.
AWS Expertise: Experience with Lambda, S3, Step Functions, API Gateway, DynamoDB, Kinesis, Glue
DevOps Tools: Proficiency with Jenkins, Helm.
GenAI Experience: Practical experience applying GenAI in production systems.
Best Regards,
Dipendra Gupta
Technical Recruiter
*****************************
Feed Build - Bilingual (Spanish)
Austin, TX job
Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
As a Commerce brand, Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort. Feedonomics has earned a strong reputation for a full-service model and powerful technology-all rooted in a commitment to excellence.
Summary
As a Feed Build Specialist, you'll play a key role in setting up and optimizing product data feeds for our clients. You'll work with raw product data and turn it into clean, high-performing feeds tailored for platforms like Google, Meta, and other comparison advertising channels. You'll make sure feeds meet client needs and follow best practices before the feed is launched, and you'll also help troubleshoot and resolve any issues that come up after launch. This is a great opportunity to build hands-on experience in e-commerce data management.
Key Responsibilities:
Feed Optimization & Management
Analyze imported product data and client requirements to inform custom feed builds.
Transform raw data into fully optimized product feeds, following Feedonomics' best practices and industry standards.
Filter and structure large volumes of product data into high-quality, channel-compliant listings.
Ensure data integrity by reviewing and validating product feeds for completeness, accuracy, and consistency.
Launch optimized feeds in Google Merchant Center and monitor for successful ingestion.
Troubleshoot and resolve feed errors or issues in Google Merchant Center.
Configure and maintain additional export channels including Facebook, Instagram, Meta, and Snapchat.
Client & Account Management
Maintain proactive communication with clients throughout the feed build process via internal ticketing systems.
Conduct client meetings via Google Meet or Zoom to gather requirements, provide updates, and address questions.
Perform data analysis and feed configuration at scale, supporting accounts with up to 1M+ SKUs.
Cross-Functional Collaboration
Collaborate effectively with Enterprise Feed Managers to align on client goals and build execution.
Partner with Enterprise Feed Coordinators to gain a clear understanding of feed specifications and client use cases.
Liaise with the Development team when needed to resolve technical challenges or escalate complex issues.
Requirements
1 + year of e-commerce B2B client experience
1+ year experience working with large datasets (up to 1M+ SKUs), with a strong focus on data accuracy, transformation, and performance optimization across multiple marketing channels or platforms.
Strong interpersonal and communication skills with the ability to build and maintain effective client relationships.
Proven ability to interpret client requirements and translate them into high-quality, actionable feed solutions.
Foundational data analysis skills with attention to detail and a drive for accuracy.
Demonstrated critical thinking and problem-solving capabilities, especially in technical or data-centric contexts.
Comfortable working under tight deadlines and managing multiple priorities in a fast-paced environment.
Hands-on experience with digital advertising channels, including PPC, Display, and Social platforms.
Relevant certifications such as Google Ads, Bing Ads, or Google Analytics are a plus.
Familiarity with basic HTML or SQL is preferred.
Education
Bachelor's Degree in computer science or, in lieu of degree, High School Diploma or GED
#LI-KE1
#LI-Hybrid
(Pay Transparency Range: $22.00 - $26.00)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
Auto-ApplyHelp Desk Analyst
Austin, TX job
Our government client is seeking an experienced Help Desk Analyst on an onsite 6+ months renewable contract opportunity in Austin, TX.
# of positions: 2
Role: Help Desk Analyst
W2 RATE - $26/hr
Job Description:
Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer's issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, website content updates, creates accounts and configure hardware as part of onboarding process, supports audio and video equipment in conference rooms, and support for more complex issues where configuration solutions have already been documented. Responsible for ensuring that all support calls/emails are properly documented in the tracking system, escalating issues as appropriate, and communicating trends to management.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
3
Required
Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
2
Required
Experience working with customers across all levels of technological proficiency.
2
Required
Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
1
Required
Experience with Active Directory
1
Required
Experience with cloud platforms and technologies like Microsoft Azure
1
Preferred
A strong desire to grow and advance within an organization with an opportunistic landscape
1
Preferred
A strong desire to grow and advance within an organization with an opportunistic landscape
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
************************
“Celebrating 30 years of service.”
Software Support Technician
Edison, NJ job
Software Support Technician
WHO WE ARE:
Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably.
Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in California, Georgia and Texas. Our future headquarters are located in Iselin, New Jersey. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at *****************
The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills.
RESPONSIBILITIES:
- Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues.
- Log all incidents into the department call tracking system as per departmental standards.
- Assist in the creation of knowledge base articles as they pertain to the present and future environment
- Work on unresolved issues from evening and weekend shifts.
- Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc.
- Support Implementation/Training Team with any customer issues.
SKILL REQUIREMENTS:
- BA or equivalent degree in Computer Science, Information Technology, or related
field.
- Basic SQL knowledge preferred.
- Relational database experience is a plus.
SharePoint Migration specialist
Nutley, NJ job
We are seeking a technical contractor to support a file share migration from on-premises storage to cloud platforms such as SharePoint Online or Azure Hot Storage. The contractor will assess the current file environment, identify documents containing embedded links, and determine link dependencies that may affect the migration process.
Key responsibilities include executing the migration while preserving file structure, metadata, and permissions, as well as updating embedded links to ensure continued functionality in the new environment. The role also includes troubleshooting post-migration issues and documenting all findings, steps, and resolutions clearly.
Requirements
Experience with data migration projects involving SharePoint Online and/or Azure storage solutions.
Strong understanding of embedded link behavior in documents such as Excel, Word, and PDFs.
Ability to assess link dependencies and recommend remediation strategies.
Familiarity with tools or methods for detecting and updating embedded links during migration.
Experience with scripting or automation to support migration tasks (preferred).
Excellent communication skills, especially in documentation and issue reporting.
Event Contractor - Live Sports Production
Dallas, TX job
WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY
- Rates vary depending on the area and will be at least $16 an hour.
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
Auto-ApplyData Center
Temple, TX job
Immediate need for a talented Data Center. This is a 06-12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-88592
Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Cabling & Termination
The Fiber Technician will mount and install racks, patch panels, fiber optic and hardware. Install grounding for racks, equipment and cable as required.
The Fiber Technician performs testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts, and transpose pairs on horizontal and riser cable; use a tone set.
The Fiber Technician installs LC, SC, ST, FC, FDDI, SMA and MPO/MTP connectors, for both multi-mode & single-mode fiber
The Fiber Technician will terminate simplex & duplex jumper cord
The Fiber Technician will terminate & breakout outside plant fiber
The Fiber Technician will terminate indoor tight buffered multimode and single-mode fiber
The Fiber Technician will install fan out kits including buffer tube
The Fiber Technician will calculate end to end loss budgets in accordance with TIA/EIA standards for multimode & single-mode fiber
The Fiber Technician will fully complete all paperwork accurately and on time specifically: timesheets, material transfers, work orders, change orders, tool transfers and others as required
The Fiber Technician will complete any other duties as assigned
Able to provide onsite support after business hours as part of on-call schedule.
Able to travel to various sites as needed.
Testing
The Fiber Technician will test using an OTDR, Fluke & EFXO
The Fiber Technician troubleshoots using an OTDR to identify and correct problems end to end, and Network wide
Splicing
The Fiber Technician will perform mechanical splicing with all types of fiber cable
The Fiber Technician will perform fusion splicing with all types of fiber cable
The Fiber Technician performs building entrance splices, maintenance space, and direct buried splices
Key Requirements and Technology Experience:
Key Skills; Data-Center
The Fiber Technician must be self-motivated, positive in approach, professional and help create, develop, and implement project process improvement(s).
The Fiber Technician must promote the Company culture and mission to all employees, vendors, clients, and business partners.
The Fiber Technician must possess and be proficient with the listed tools.
The Fiber Technician must be able to act as the Company liaison for interface with customer representative(s).
The Fiber Technician must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
The Fiber Technician must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
The Fiber Technician must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
Must possess a High School diploma or GED equivalent
Must be proficient at terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure)
Must have Testing & Troubleshooting MMF & SMF systems experience (OTDR & PMLS)
Prefer 3-5 years of experience in Fiber
Prefer Industry Certifications (Corning/FOA/BICSI)
Prefer Data Center installation experience
Prefer Mechanical and Fusion Splice experience
Prefer OSP / Confined Space Entry experience (splicing)
Must be able to use the following trade Tools: Screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, wrench set, cable stripper, flashlight and gloves. Punch tool with 110 block and 66 block blades, tone set, 6/8 position combo crimp tool, and Krone/3M/BIX
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Technical Lead
Princeton, NJ job
Contract, 6 months plus
Hybrid, onsite 3 days a week in Princeton NJ
Responsibilities:
· Produce detailed technical design for enterprise applications using cloud solutions & modern technology stack (e.g. MERN stack)
· Implement technical solutions using cloud solutions & modern technology stack (e.g. MERN stack)
· Oversee team of developers, mentor, and coach team members to help them improve their technical skills and reach their full potential
· Have thorough understanding of API and integration design principles
· Work closely with solution architect, developers, engineers, DBAs.
· Responsible for following deliverables:
o Technical Design
o Technical Mentoring
o Technical Support
o Technical Documentation
Qualifications:
· 5 - 7 years of experience as a technical lead
· Experience working on enterprise cloud projects using modern technology stack like MERN stack
· College degree or equivalent experience
Preferred skills:
· Experience with React or any JavaScript framework, Node, MongoDB or NoSQL database
· Experience in designing & implementing microservices architecture
· Experience in designing, implementing & onboarding APIs using API management
· Experience in data & application integration using Azure Integration Services or modern middleware solutions
· Experience in DevOps - CI/CD
· Experience with Docker, Kubernetes & Azure
Vertex Solutions Inc is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, genetics, sexual orientation or any other basis prohibited by applicable law.
GRC Specialist
Dallas, TX job
The GRC Specialist will support the Information GRC team, reporting to the Sr. Director of IGRC within the Information Risk Management organization. This role is responsible for assisting with the execution of IT control training, remediation activities, and supporting IT compliance assessments. The ideal candidate will have strong IT audit experience, exceptional communication skills, hands-on knowledge of IT controls, extensive documentation capabilities, and the ability to work collaboratively to drive remediation and training initiatives.
What you will do:
Assist in the execution of IT control training programs for IT and business stakeholders.
Support remediation efforts for IT control deficiencies, including tracking, documentation, and follow-up.
Collaborate with IT teams to analyze processes, risks, and controls, and recommend practical solutions for remediation.
Maintain and update IT process and control documentation to support compliance with SOX, internal policy, and regulatory requirements.
Act as a resource for IT audit engagements, supporting evidence collection, issue resolution, and communication with audit teams.
Help assess alignment of IT controls with frameworks such as COBIT, ITIL, and NIST.
Contribute to root cause analyses and identify opportunities for process improvement in IT risk and compliance programs.
Support the IGRC team in project management for compliance assessments and remediation initiatives.
What you will need:
Bachelor's or Technical Degree preferred (Computer Science, Information Systems, Business Administration, or related field). Equivalent industry experience with certifications or specialized training will be considered.
Minimum of four years of IT audit, compliance, risk assurance, IT advisory, or internal audit experience.
Strong understanding of IT controls, audit processes, and remediation best practices.
Experience supporting IT control training and remediation activities.
Certification in one or more of the following is desired: ITIL, ISO 27000, COBIT, CISSP, SANS, CISA, Security+, CMMC.
Excellent communication, organizational, and documentation skills.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills:
Experience with regulatory compliance requirements (SOX, GDPR, HIPAA, etc.).
Familiarity with enterprise risk management and IT service management (ITSM) practices.
Proven ability to support process improvements in IT risk and compliance programs.
Event Contractor - Live Sports Production
Lubbock, TX job
We're looking for event contractors to help us live stream a basketball tournament coming up in Lubbock. Must be available for the first event Oct 5 Sat Typical schedule Sat 6am-9pm Long hours. This is not for everyone. Must have a car. May be asked to pickup/drop off gear at Fedex.
$18/hour Paid the following Friday via PayPal only.
WHO (Event Contractors) If you value:
FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY - Rates vary depending on the area and will be at least $16 an hour.
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
Auto-ApplyData Center Server Hardware Support Technician
Bristol, CT job
Corserva is actively seeking full-time Data Center Server Hardware Support Technicians to work onsite at our client location in the Bristol, CT area.
Support activities include system installation and configuration, firmware updates, hardware diagnostics and repair, vendor coordination, inventory tracking, and routine walk throughs of equipment rooms.
Additional responsibilities include proactive monitoring, alert response, and participation in incident response and planning sessions.
Technicians should have experience with the following -
System Preparation & Installation
1. Installation of components across servers, storage, desktops, and laptops.
2. Perform ILO/IDRAC type configuration and cable connecting.
3. Execute pre-installation and firmware setup tasks.
4. Connect network cabling and coordinate with Security to open necessary ports.
5. Labeling Systems with machine names.
6. Prepare, pack, and ship systems for remote deployments.
7. System Imaging/Windows and Linux using automated tools and ISO's
8. Updating installed assets in CMBD
System and Equipment Removal:
1. Break down and recover parts from decommissioned servers.
2. Follow documented procedures for decommissioning activities.
3. Update decommissioning data in internal reports and tracking systems.
Storage:
1. Assist with troubleshooting and break-fix as needed for the storage team.
Inventory:
1. Maintain up-to-date records of spare parts and spare system pools.
2. Track and manage deployed hardware inventory.
Firmware & Patch Management:
1. Adhere to organizational policies for firmware updates and notifications.
2. Apply updates as directed by leadership.
3. Review and address customer advisories.
4. Customer Advisories
Data Center Walk Throughs:
1. Conduct routine walkthroughs of all active and future data center rooms.
2. Inspect designated systems for error indicators and report findings.
Monitoring and Notifications
1. Monitor critical systems for performance or failure alerts.
2. Add/remove hosts in monitoring systems and update monitoring software as required.
3. Respond to email alerts and pager duty notifications.
Break/Fix:
1. Troubleshooting/Diagnostics
2. Respond to alerts and error messages
3. Re-imaging local and remote sites, Windows and Linux using automated tools and ISO's
4. Repairing systems (hardware)
5. Coordinate/remote Troubleshoot and follow through to resolve repairs at remote sites.
Includes coordination of parts, opening vendor tickets, getting tech onsite for repair,
and tech arrival/opening site access tickets
6. Coordination and escorting of onsite vendors that come in for repairs.
7. Participation in planning sessions. This includes creating, updating, and closing tickets
8. Incidents/Work Orders - break/fix, logging incidents, following documented procedure
for incident work
9. Case logging
Desktop Support Technician
Arlington, TX job
Title: Desktop Support Technician
Job Type: Contract to hire
Hours: Monday-Friday, 8AM-5PM
Pay Rate: $27-$30/hr. DOE
GTS Technology is hiring a Public Safety Desktop Support Technician to provide high-quality IT support both onsite and over the phone. This role is responsible for troubleshooting and resolving hardware, software, and network issues including Cradlepoint devices, Dell Rugged systems, Windows 10/11, Microsoft 0365, and general break/fix support ensuring client staff remain productive and supported.
Responsibilities
Serve as the first point of contact for technology-related requests and incidents.
Troubleshoot and resolve issues with desktops, laptops, peripherals, Cradlepoint, and Dell Rugged devices in person and over the phone.
Install, configure, upgrade, and maintain Windows 10/11 and O365 applications.
Provide network and connectivity support (LAN, wireless, DNS, DHCP, TCP/IP).
Document issues/resolutions and escalate when needed.
Participate in an on-call rotation (evenings/weekends)
Must pass drug test and Criminal Justice Information Systems (CJIS) background check upon hire.
Qualifications
Associate degree in Computer Science, MIS, or related field (or equivalent experience).
2+ years of IT support experience with hardware/software troubleshooting.
2+ years of Microsoft 365, Active Directory, networking fundamentals, and break/fix support.
2+ Microsoft Intune, MDM, and Endpoint management
Strong communication, customer service, and problem-solving skills.
Valid Driver's License; ability to lift up to 50 lbs.
GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.
GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.
GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.
For more information about E-Verify, please visit E-Verify's official website.