Desk Assistant Education Requirements And Courses

Desk assistant education requirements

Updated January 8, 2025

2 min read

Usually, desk assistants don't need a college education. The most common degree for desk assistants is bachelor's degree with 73% graduates, with only 13% desk assistant graduates earning high school diploma. Desk assistants who decided to graduate from college often finish University of Southern Mississippi or Middle Tennessee State University. Some good skills to have in this position include customer service, residential life and phone calls.

Popular desk assistant certifications include Certified Nurse Assistant (CNA), Medical Assistant, or Certified Information Technology Professional (CITP). To improve desk assistant qualification and skills, we prepared some online courses to help in desk assistant education paths.

What education do you need to become a desk assistant?

What degree do you need to be a desk assistant?

The most common degree for desk assistants is bachelor's degree, with 73% of desk assistants earning that degree. The second and third most common degree levels are high school diploma degree at 13% and high school diploma degree at 8%.

Bachelor's, 73%

High School Diploma, 13%

Associate, 8%

Master's, 4%

Other Degrees, 2%

What should I major in to become a desk assistant?

You should major in psychology to become a desk assistant. 14% of desk assistants major in psychology. Other common majors for a desk assistant include business and communication.

Psychology, 14%

Business, 12%

Communication, 10%

Biology, 7%

Other Majors, 57%

Best majors for desk assistants

Rank	Major	Percentages
1	Psychology	13.7%
2	Business	12.4%
3	Communication	9.6%
4	Biology	7.4%
5	Criminal Justice	5.8%

Show more common desk assistant majors

20 best online courses for desk assistants

Advertising disclosure

1. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Help Desk Analyst

4.2

(346)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

3. IT Help Desk for Beginners

4.4

(395)

The essentials to become an IT Help Desk Technician...

4. Service Desk Analyst Crash course for beginners.

4.2

(439)

Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

5. IT service operations and Service Desk management

4.4

(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

6. Learning IT Help Desk Basics

4.3

(583)

Get the skills you need to pursue an entry-level position as an IT help desk technician...

7. Help Desk Professional: A guide to your IT career

4.5

(1,741)

Master the Help desk position by working smarter and boost your career opportunities...

8. Learning IT Help Desk for Beginners

4.6

(919)

Must know skills for Helpdesk and Service Desk Professionals!!...

9. ComputerCavalry: IT Help Desk Training for IT Professionals!

4.5

(349)

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

10. Hotel Front Desk

4.4

(342)

Hotel Front Office Management and Operations...

11. IT Support and Service Desk jobs -Crash Course for Beginners

4.6

(787)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

12. Becoming an Executive Personal Assistant

4.2

(282)

Learn how to be an effective personal assistant, and find out how to develop the skills for the role...

13. Become a Virtual Assistant

4.5

(1,223)

Live Free. Work Virtually. Virtual Assistant Training...

14. Virtual Assistant Training, a Complete Guide: Work From Home

4.4

(358)

Rock Star Virtual Assistant Training: Create an online business + become a freelancing virtual professional in any field...

15. Learn To Create AI Assistant (JARVIS) With Python

4.3

(1,473)

How To Create AI Assistant (JARVIS) With Python Like the One from Marvel's Iron Man Movie...

16. IT Help Desk Professional

4.5

(7,538)

Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job...

17. Virtual Assistant: Find, Hire, Train, and Manage

4.6

(507)

Work smarter, not harder: Learn how to win the war against Entrepreneurial Overwhelm with virtual assistants...

18. Must-Have Skills (Training) for Virtual Assistants in 2023

4.7

(4,510)

Get training for the most frequently requested services (+ free delegation e Book and TONS of templates and scripts)...

19. Google Assistant development with Actions on Google

(513)

Google Assistant development in Node.js with Actions on Google & Dialog Flow & Firebase for Google Home & Android device...

20. Must-Have Tools for Virtual Assistants in 2023

4.8

(1,267)

Step by step tutorials for over 30 tools that will make your Virtual Assistant business and productivity skyrocket!...

Average desk assistant salary by education level

Desk assistants with a Associate degree earn more than those without, at $29,749 annually. With a Bachelor's degree, desk assistants earn a median annual income of $29,568 compared to $28,238 for desk assistants with an High School Diploma degree.

Desk assistant education level	Desk assistant salary
High School Diploma or Less	$28,238
Bachelor's Degree	$29,568
Some College/ Associate Degree	$29,749