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Dialpad jobs in San Francisco, CA - 29 jobs

  • Business Strategy & Operations Manager

    Dialpad 4.4company rating

    Dialpad job in San Ramon, CA

    Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Business Strategy & Operations Manager (BSOM), you will partner closely with our Chief Technology Officer (CTO) and the Engineering leadership team to drive operational excellence, strategic execution, and organizational cohesion across Engineering. This is a highly trusted role at the center of a fast-scaling organization, blending executive partnership, organizational leadership, and cross-functional collaboration. This position reports to our CTO and has the opportunity to be based in our San Ramon Office. What you'll do Thought Partnership: Provide high-level executive support as a trusted partner to the CTO, ensuring seamless synchronization between leadership priorities, strategic workflows, and team needs. Time & Priority Optimization: Masterfully manage the CTO's schedule to ensure energy is focused on the highest-leverage initiatives and long-term priorities. Strategic Communication: Draft internal memos, board decks, and town hall presentations; manage executive presence at conferences and press events. Logistics & Travel: Oversee complex travel planning and T&E initiatives for the CTO and broader engineering leadership. Executive Correspondence: Manage the flow of information into the CTO's office; screen emails, prioritize urgent requests, and ensure timely responses to internal and external stakeholders. Operational Rhythms: Design and orchestrate the "pulse" of the org, including leadership offsites, Engineering Manager summits, and all-hands meetings. Process Engineering: Identify bottlenecks in our current workflows and implement scalable systems to fix them. Strategic Planning: Lead the quarterly planning and OKR setting process for EPD, ensuring goals align with broader business objectives. Cross-Functional Bridge: Foster deep relationships with Marketing, Sales, and Finance to ensure Engineering operates in a collaborative and integrated manner, never in a silo. Signature Events: Produce our annual global EPD Hackathon and other high-impact cross-functional meetups. Logistics Oversight: Partner with the Operations Assistant to ensure all Engineering-specific administrative tasks-from vendor contracts to office space needs for the technical team-are executed with precision. Budget & Expense Tracking: Assist in tracking the Engineering department's travel and entertainment (T&E) budget, ensuring compliance with company policy and the efficient use of resources. People Operations: Partner with HR to operationalize departmental training and documentation, ensuring people programs are seamlessly integrated into the Engineering workflow. Delegation: Oversee the execution of office operations and event logistics, ensuring high standards are met across the board. Skills you'll bring Experience: 6+ years in business operations, project management, chief of staff, or executive support within scaling tech organizations. Strategic Partnership: Ability to build cross-functional relationships and act as a liaison between the CTO and the broader organization. Priority Management: Proven ability to manage complex calendars and logistics while navigating shifting priorities in a fast-paced environment. Operational Rigor: An innovative mindset focused on turning messy, ambiguous ideas into streamlined, efficient processes. Communication Mastery: Experience leading meetings and creating executive-level presentations for various audiences. Initiative: Exceptional project management skills with the ability to anticipate needs and stay three steps ahead. Technical Fluency: Comfortable navigating the nuances of an engineering organization and partnering with senior engineering leadership. Technical Tools: Proficiency with Google Workspace and project management tools (e.g., Jira, Asana). For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range$142,650-$180,675 USD We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
    $142.7k-180.7k yearly Auto-Apply 4d ago
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  • Growth Manager

    Dialpad 4.4company rating

    Dialpad job in San Ramon, CA

    Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Growth Manager, you'll own acquisition, activation, and retention for self-service customers across Dialpad's suite of products. You'll work cross-functionally with marketing, product, data, design, and finance to build, test, and scale growth initiatives that drive meaningful user engagement and measurable business impact. You'll act as the connective tissue between our growth strategy and execution-using data and creativity to turn insights into action, accelerate customer onboarding, and optimize for retention and revenue growth. This position reports to our VP of Demand Generation and has the opportunity to be based in our San Ramon office. What you'll do Own growth performance across the entire self-service funnel, from acquisition through activation and retention. Forecast and report on growth performance, providing dashboards and insights that drive data-informed decisions. Build and execute growth strategies that drive user adoption, onboarding success, and long-term engagement, and also impact cross-sell and upsell. Identify, prioritize, and deliver high-impact growth initiatives based on revenue potential and speed to impact. Partner with product, data, and marketing teams to understand churn trends and develop strategies to reduce it. Lead end-to-end retention campaigns, collaborating with product, content, and marketing teams to optimize results. Continuously test, measure, and iterate on onboarding flows and customer touchpoints to accelerate time-to-value. Collaborate cross-functionally with marketing, PR, and content to maximize growth opportunities across all levers. Communicate effectively across teams and senior leadership, translating data and insights into clear, actionable recommendations. Skills you'll bring 5+ years of experience in growth, or product-led growth roles. Strong understanding of user analytics, experimentation, and growth metrics. Expert knowledge of digital marketing performance principles and analytics tools. Proven ability to work cross-functionally with global and virtual teams. Exceptional analytical and problem-solving skills, with a data-driven mindset. Ability to build strong relationships with both technical and business stakeholders. Deep understanding of growth loops, virality, and user engagement drivers. Resourceful, strategic, and comfortable operating in a high-expectation, fast-moving environment. Coding experience would be bonus For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range$137,750-$170,083 USD We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
    $137.8k-170.1k yearly Auto-Apply 4d ago
  • Senior Product Manager, Enablement and Training

    Ringcentral 4.6company rating

    Belmont, CA job

    Senior Product Manager, Enablement and Training page is loaded## Senior Product Manager, Enablement and Traininglocations: Belmont, Californiatime type: Full timeposted on: Posted Yesterdayjob requisition id: R076544Say hello to opportunities.RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.This is where you and your skills come in. We're currently looking for: **Senior Product Manager** who will champion our customers' success by leading our product enablement and training initiatives. In this role, you will be the bridge between our product teams and our Product Marketing Enablement team, as well as other functions, supporting our customers, ensuring they have the knowledge and resources to maximize the value of our products. You'll drive the strategy, development, and delivery of high-impact training content, product documentation, and enablement programs that empower our users, partners, and internal teams. This is a unique opportunity to blend product strategy with a passion for education and user experience. You will work cross-functionally with product, engineering, marketing, sales, and customer success to create a seamless and empowering learning journey for our global user base. **What You'll Do:*** Develop the Product Enablement Strategy: Define and execute a comprehensive product enablement and training strategy aligned with product launches, business goals, and customer needs.* Create and Manage Training Content: Lead the creation of engaging and scalable training content, including video tutorials, e-learning modules, webinars, and certifications.* Oversee Product Documentation: Partner with product teams to ensure our help center, knowledge base, and other documentation are accurate, easy to understand, and up-to date.* Analyze and Optimize: Use data and feedback to measure the effectiveness of training programs and documentation. Continuously iterate and improve the user learning experience.* Serve as a Subject Matter Expert: Act as a go-to resource for customer-facing teams (sales, support, customer success) by developing internal enablement materials and delivering training sessions.* Collaborate Cross-Functionally: Work closely with product managers to understand new features and roadmap plans, and with marketing and sales to support go-to-market strategies.**What We're Looking For:*** Experience: 3+ years of experience in CCaaS product management, product marketing, or a related role with a focus on enablement, training, or technical content.* Strategic Thinking: Ability to think strategically and translate complex product features into clear, actionable, and engaging training content.* Communication Skills: Exceptional written and verbal communication skills. You should be a natural storyteller who can simplify complex topics.* Technical Acumen: You don't need to be an engineer, but you should be able to quickly understand and explain new software products and features.* User-Centric Mindset: A strong passion for understanding and improving the user experience, particularly through education and self-service resources.* Collaboration: Proven ability to work effectively across multiple teams and stakeholders.**What we offer:*** Comprehensive medical, dental, vision, disability, life insurance* Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits* Voluntary supplemental health coverage and life insurance* 401K match and ESPP* Paid time off and paid sick leave* Paid parental and pregnancy leave* Family-forming benefits (IVF, Preservation, Adoption etc.)* Emergency backup care (Child/Adult/Pets)* Employee Assistance Program (EAP) with counseling sessions available 24/7* Free legal services that provide legal advice, document creation and estate planning* Employee bonus referral program* Student loan refinancing assistance* Employee 1:1 coaching, perks and discounts program RingCentral's Product Management team works closely with our customers to define the real-world collaboration challenges people face, and help develop groundbreaking solutions to solve them. Together, we drive strategy and roadmaps to delight our current customers and win new market share. We care deeply about customer experience, understand that great products should solve real-world problems, and believe that saying “no” is sometimes just as important as adding new features. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.**About RingCentral**RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following to learn more about how we can assist you.If you are hired in Belmont, CA, the compensation range for this position is between $142,800 and $204,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1**RingCentral, Inc**. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. #J-18808-Ljbffr
    $142.8k-204k yearly 2d ago
  • Finance Recruiter

    Ringcentral 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We are seeking a Finance Recruiter with a strong focus on Finance recruiting to join our high-performing global Talent Acquisition team. In this role, you will be responsible for identifying, attracting, and hiring top-tier finance professionals across a variety of disciplines including accounting, financial planning & analysis, audit, tax, and treasury. You'll play a critical role in shaping the future of RingCentral's finance organization by partnering with senior stakeholders, understanding business needs, and delivering high-impact hiring strategies in a fast-paced, growth-oriented environment. Responsibilities: Manage and support the full recruitment lifecycle for finance roles, from sourcing through offer acceptance. Proactively source, recruit, and develop a strong pipeline of top finance candidates, including accounting, financial planning & analysis (FP&A), audit, tax, and treasury professionals. Collaborate closely with Finance leaders and hiring managers to drive an efficient, effective recruiting process using best practices and customized strategies. Participate as an integral member of the global recruiting team, contributing to the execution of recruiting programs designed to fill current openings and build a healthy talent pipeline. Maintain accurate data reports and performance metrics to monitor recruitment progress and outcomes. Employ creativity and strong networking skills to source passive finance candidates, particularly from competitors and relevant industries. Partner and influence Finance leadership and Executives throughout the recruitment cycle to ensure alignment and hiring success. Successfully meet all deadlines and deliver flawless execution in a fast-paced, dynamic environment. Qualifications Bachelor's Degree or equivalent experience. Minimum 5 years of experience as a Finance Recruiter focusing on finance, accounting, or related corporate functions. Proven success sourcing and hiring passive candidates from competitors or related industries. Demonstrated creativity and strong networking capabilities in talent sourcing, specifically for finance roles. Experience partnering with and influencing Finance leaders and Executives throughout the recruiting cycle. Expert knowledge of direct sourcing techniques and effective interviewing methodologies for finance professionals. Excellent working knowledge of Applicant Tracking Systems (ATS), such as Workday, and collaboration tools like Google Docs. Ability to thrive under pressure, meet deadlines, and execute flawlessly in a fast-moving environment. RingCentral's People team recruits, supports, and rewards the talented people who are reimagining the world of communications. You'll be part of a team that partners with business-unit leaders and provides world-class HR support. The People team also refines and improves our Total Rewards program-an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Belmont, California, the compensation range for this position is between $87,850 and $125,500 for contract employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
    $87.9k-125.5k yearly Auto-Apply 1d ago
  • Workplace Coordinator

    Ringcentral 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us: we're a $2.5 billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We're currently looking for: Workplace Coordinator Location: Belmont, CA. About the Role As a Workplace Coordinator at RingCentral, you will play a pivotal role in ensuring our headquarters office, located in Belmont, CA, is conducive to productivity, comfort, and safety. This role requires a keen eye for detail, excellent organizational skills, and a proactive approach to problem-solving. In this position, you'll collaborate with team members in supporting an office within a dynamic environment, respond to employee requests, and help create an atmosphere making sure RingCentral continues to be a great place to work. Primary Duties and Responsibilities Support internal employee request and services through our Fresh Service ticketing system Coordinate building maintenance requests as needed Proficient in using basic tools and conducting light handiwork when necessary Coordinate and set up internal office-wide and client events by preparing conference rooms and other office logistics with oversight by the Sr. Office Services Coordinator Partner with executive admins, IT support team and the larger Operations Team to execute internal event requests Prepare workstations and offices for new hires, termed employees and internal moves Collaborate with security concierge for backup support during lunches and breaks Mail/Package receiving and processing through USPS and FedEx Conduct daily rounds to inspect office space, identifying and addressing issues related to building concerns Participate in special projects as assigned Other ad-hoc duties Knowledge, Skills and Abilities This role is fully onsite and will require you to be in the office five days a week from 8am-5pm Strong organization abilities to maintain multiple tasks and priorities efficiently Excellent verbal and written communication skills to interact effectively with team members and coworkers Commitment to providing excellent Customer Service Agile and able to tackle anything from small administrative tasks to high-profile requests Ability to identify issues and implement solutions proactively Collaborative attitude with the ability to work effectively within a team environment Strong computer skills, with proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and adapt to new software and technologies Ability to lift up to 50lbs High School Diploma or GED minimum 3+ years of previous experience in workplace service roles, facilities support or equivalent, preferred What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Facilities team offers you the challenge of managing the day-to-day physical operations of a company experiencing meteoric growth. From space planning to food service to parking to safety, these critical roles keep a company that's growing 20%+ every year running smoothly and safely. You'll be on the team that configures the hybrid aspects of our workspaces. And you'll be supported by massive resources, while enjoying unmatched training and opportunities for personal and professional growth. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Belmont, CA the compensation range for this position is between $60,550 and $86,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1
    $60.6k-86.5k yearly Auto-Apply 46d ago
  • CX Systems & Automation Designer

    Ringcentral, Inc. 4.6company rating

    Belmont, CA job

    requiring 4-days a week in the office* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for a CX Systems & Automation Designer. RingCentral is transforming how we solve systemic customer experience challenges. We're seeking a CX Systems & Automation Designer to support our framework for identifying, analyzing, and permanently resolving recurring system issues that impact customer satisfaction. This role is ideal for a recent graduate or early-career professional who combines process optimization thinking with technical curiosity and AI fluency. You'll have the autonomy to redesign workflows, implement solutions, and directly impact how we serve our customers. What You'll Do * Redesign Core Processes: Map current-state workflows, identify inefficiencies, and design future-state solutions that eliminate root causes of customer issues * Own Solution Development: Take ownership of specific workstreams within our systematic issue resolution framework, from discovery through implementation * Leverage AI & Technology: Apply AI tools and automation to scale process improvements and enhance issue detection and resolution * Drive Cross-Functional Change: Partner with Customer Experience, Engineering, Product, and Operations teams to implement sustainable solutions * Measure Impact: Define success metrics, track improvements in NPS and customer satisfaction, and communicate results to leadership * Innovate Continuously: Identify emerging issues through data analysis and customer feedback, proactively designing preventative solutions What You Bring * Bachelor's degree in Business, Industrial Engineering, Information Systems, or related field (or equivalent experience) * Strong process thinking-you naturally see workflows, bottlenecks, and optimization opportunities * Technical aptitude with enthusiasm for AI tools, automation, and data analysis * Comfort with ambiguity and ability to structure problems independently * Excellent communication skills-you can explain complex processes to both technical and executive audiences * Bias toward action and execution, not just analysis * Experience with process mapping tools, data visualization, or project management What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, the compensation range for this position is between $75,600 and $108,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of January 19, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1
    $75.6k-108k yearly Auto-Apply 57d ago
  • Sr. Account Executive, Enterprise

    Dialpad 4.4company rating

    Dialpad job in San Ramon, CA

    Job Description Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Sr. Account Executive, Enterprise, you will own the complete sales process from start to finish. You'll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you'll help businesses solve complex communications problems felt by everyone around the world. Dialpad's Sr. Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what's possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you'll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad! Dialpad's Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process. This position reports to a Regional Vice President and is covering a San Francisco Bay Area territory. What you'll do Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings. Prospect into target accounts and identify stakeholders and champions. Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota. Own the end-to-end sales process, including: Leading discovery sessions with leads and prospects. Working with Sales Engineering to prepare for and deliver product demonstrations. Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer. Creating and maintaining account plans required to identify areas for opportunity across strategic global customers. Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel. Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap. Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas. Skills you'll bring 5+ years of sales experience in an ever-changing environment. Transferable experience in the telecommunications, contact center, or unified communications industries. Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders. Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS). For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range$142,500-$153,750 USD We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
    $142.5k-153.8k yearly 2d ago
  • Senior Network Engineer (Full Time; Multiple Openings)

    Ringcentral 4.6company rating

    Belmont, CA job

    Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction- giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We're currently looking for: Responsible for designing, implementing and operating RingCentral's global production networks and ensuring that the network infrastructure is operating within the design specifications. To succeed in this role you must meet the following requirements: Providing availability in production Data Center networks for application (Video, Voice, Messag-ing) across the globe Continuously improving and extending network technologies in existing Data Centers Building out networks in new Data Centers Troubleshooting and fixing issues together with infrastructure and application teams Support Lab/Stage/Regression environments Participation in on call rotation Responsible for design, overall view and approach Desired Qualifications: U.S. Master's degree in Computer Science, Electronic Engineering, or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor's degree or equivalent in Computer Science, Electronic Engineering, or a related field plus five (5) years of related experience, is required. Experience with all of the following networks: ISP, ENT and DC; one of the following hardware families: Juniper, Cisco or Arista; all of the following protocols: BGP, EVPM, VXLAN, OSPF, xSTP, RTG, VRRP, LACP, OSPF, FBF/PBR, VRF, GRE, IPIP, IPSec, TCP/IP, DHCP, DNS and TACACS; one of the following firewall administration tools: iptables, firewalld, Cisco solution, Juniper solution, or Palo Alto solution; LinuxOS; one of the following service infrastructures: baremetall, virtualization with hypervisor, or con-tainers; green field deployments; and brown field deployments is required. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Wellness programs including 1:1 coaching and meditation guidance Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Parental support for children with developmental and learning disabilities Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.
    $139k-177k yearly est. Auto-Apply 9d ago
  • Senior Financial Analyst

    Ringcentral 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for a Senior Financial Analyst. Reporting to the Senior Manager of FP&A, Revenue, the Senior Financial Analyst will support world-class financial forecasting, planning, reporting and analysis. This is a fantastic opportunity to join a dynamic, high-growth environment for accelerated career development. The Financial Planning & Analysis (FP&A) team works closely with the CFO and other senior executives to plan the business and allocate budget and resources to the company's strategic initiatives. This role will provide the opportunity to join a team of high performers who play key roles in helping to facilitate the company's rapid growth. Job Duties: Drive accurate subscription revenue forecasting through financial modeling and scenario planning Analyze and report on revenue results, understanding trends for important SaaS KPIs such as net retention (NRR), annual recurring revenue (ARR), churn rates and more. Provide support to investor relations in quarterly earnings preparation Participate in strategic data analysis and modeling for company executives Provide analytical support for monthly/quarterly close, forecasting, budgeting, and long-range planning Lead process improvement and automation of analysis and presentations by leveraging technical skills in data extraction and manipulation Maintain and update key weekly dashboards for executive staff Fulfill ad-hoc analytical requests as needed Desired Qualifications: B.A./B.S. or an equivalent degree with 3 to 7 years of business analysis experience. Finance, Economics or similar academic background preferred. Advanced financial modeling skills utilizing MS Excel. Detail-oriented and highly analytical, with a focus on delivering actionable insights from large data sets Clear and effective communication skills, both verbal and written Self-starter who adapts well to change in a fast-paced, dynamic workplace Great attitude, willingness to perform, and get things done Experience with financial systems such as Tableau, Anaplan or NetSuite preferred What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It's an unmatched opportunity to put your professional and personal growth on an upward trajectory. You'll lead change at a $2 billion company that's growing 30% every year-in a people-first environment designed to power your career. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Belmont, California, the compensation range for this position is between $87,850 and $125,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1
    $87.9k-125.5k yearly Auto-Apply 29d ago
  • Senior Security Operations Center Analyst

    Ringcentral 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: Security Operations Center Analyst Job Type: Full-Time, 2 days on (08.00 PDT AM - 08.00 PDT PM) 2 days off Location: Belmont, CA Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business. About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral's global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Job Description: Have proven skills in application security, security monitoring, incident response and intrusion analysis Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills Demonstrated track record of quality processes in candidate's work history Be strongly self-motivated with an aptitude for both individual and team-oriented work Have experience following and refining standard operating procedures and playbooks Responsibilities: Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment Engage teams within and outside of RingCentral to mitigate and resolve cases Maintain relevant documentation and audit artifacts Identify and track suspicious system activity Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems This role participates in on-call rotations Qualifications / Requirements: 2+ years in a security engineering, SRE, or SOC roles in a cloud services environment Experience with SIEM Experience investigating security incidents Basic knowledge AWS or GCP Experience with IDS, case management, and related tools and practices Experience with Linux, RedHat preferred Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP) Preferred Skills/Experience: Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events Strong knowledge of Microsoft Windows Experience automating security tasks, including scripting, programming and/or SecDevOps Experience working with global teams Any combination of the following certifications: GCIA (GIAC Certified Intrusion Analyst) GCIH (GIAC Certified Incident Handler) GCIA (GIAC Certified Intrusion Analyst) GCFA (GIAC Certified Forensic Analyst) GNFA (GIAC Certified Network Forensic Analyst) GCFE (GIAC Forensic Examiner) GASF (GIAC Advanced Smartphone Forensics) GICA GCTI (GIAC Certified Cyber Threat Intelligence) GPEN (GIAC Certified Pentester) GWAPT (GIAC Certified Web Application Pentester) GPYC (GIAC Certified Python Coder) OSCP (Offensive Security Certified Pentester) What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Belmont, CA the compensation range for this position is between $86,100 and $123,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1
    $86.1k-123k yearly Auto-Apply 1d ago
  • Community Intern, Peninsula

    Yelp 4.3company rating

    San Mateo, CA job

    Yelp's Community team works in markets across the United States and Canada to bring attention to the best local businesses in their area. Through events, local partnerships, and social media, our team builds relationships with small business owners and uses their behind-the-scenes experience to show other customers what makes small businesses so special. Join the fun and begin building your five star career as a Community Intern with Yelp! You will engage in a 6-month development program, equipped with the support of both a cohort of peers spanning the US and Canada and the 1:1 mentorship from your local Community Manager. You will play an integral part in supporting activities designed to rally the Yelp community both online and off. You will gain tactical experience in social media management, event planning, and online community building, while building excitement around what's happening in your own community. What you'll do: You will work with your Community Manager to understand your market and prioritize effective messaging You will help to plan and execute events including remarkable parties, local meet-ups, and happy hours You will gain practical experience in digital and social media marketing through creating and organizing social media content that aligns with regional goals around growing channels and bolstering engagement You will support the maintenance of Yelp's local online business listings via our app and website by flagging photos, identifying media alerts and scams, and ensuring accurate business information You will support online community building through engaging with Yelpers via the app/website in a variety of ways What it takes to succeed: You are a current undergraduate student or a recent college graduate, or equivalent experience You currently reside in San Mateo, CA and have reliable transportation (Required) You are at least 21 years of age (Required) You consider yourself a local expert- you know what is trending in the area and have a love for small businesses You have experience and interest in planning and coordinating events You have strong written and verbal communication skills You are well organized and pay attention to detail You have experience with social media copywriting and asset coordination You are a creative problem solver who understands Yelp's applications You have the bandwidth and flexibility to work 10-19 hours per week, Monday through Friday with the potential for some weekend work You have the ability to lift 10 pounds without assistance What you'll get: Compensation range for this position is $19.00 - $22.00 per hour. Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote
    $19-22 hourly Auto-Apply 59d ago
  • Public Relations Director

    Ringcentral, Inc. 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2.5 Billion annual revenue company with a $150 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We're currently looking for a Public Relations Director. This role supports the overall function of corporate and product publicity and is accountable for driving positive awareness of our brand. This position plays a central role in delivering the company's narrative around innovation and customer experience. In this pivotal role, you'll craft compelling narratives that showcase our innovation, build relationships with key media, and drive impactful communications strategies that support business objectives. Job Duties: * Develop and execute comprehensive PR strategies that align with our business goals and strengthen our market position * Focus primarily on product storytelling, including press releases and blogs to tell our product stories through the lens of customer successes * Lead media relations efforts, securing high-impact coverage in tier-one business, technology, and industry publications * Drive speaking/award submissions to elevate the visibility of key executives and products * Pitch trade media on new products/solutions and build out product narratives * Work collaboratively with product marketing, social media, and content teams * Manage crisis communications and navigate sensitive issues with precision and sound judgment * Partner with executive leadership to craft messaging and prepare them for media engagements * Measure and report on PR performance metrics, continuously optimizing for maximum impact Desired Qualifications: * 10+ years of progressive PR experience, with at least 5 years in management-level positions overseeing agencies * PR agency background is a must * Strong skills in media relations, writing & content development, project management * Proven track record of securing high-impact media coverage for technology companies * Experience in b2b technology and/or consumer technology * Exceptional writing skills with ability to translate complex concepts into compelling narratives * Strong network of established media relationships across business and technology publications * Demonstrated ability to build relationships with media along with key stakeholders, customers, and partners * Must demonstrate analytical and strategic thinking in developing plans and programs, as well as excellence in execution * Must be proactive, strategic, hands-on, detail-oriented, and experienced pitching media and other influencers * Bachelor's degree in Communications, Journalism, Public Relations, Marketing or related field What Sets You Apart * Seasoned in critical thinking and creativity, while staying on top of trends in digital transformation, b2b technology, and workplace behavior * Experience managing communications during high-stakes situations or corporate milestones * Track record of successful product launches that drove significant media attention * Global PR experience across multiple markets * Prior experience working with C-suite executives at high-growth companies This is more than just a PR role-it's an opportunity to shape the narrative of a company that's transforming industries. If you thrive in fast-paced environments and are ready to make your mark, we want to hear from you. What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program About RingCentral RingCentral is a global leader in agentic voice AI-powered cloud business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral AI receptionist, virtual assistant, and conversation intelligence address every phase of the conversation journey - before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in California the compensation range for this position is between $128,450 and $183,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of 3/12/26. Please apply prior to the deadline to be considered for the role.
    $128.5k-183.5k yearly Auto-Apply 3d ago
  • Senior Manager / Director, Finance Systems (Anaplan)

    Ringcentral, Inc. 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We are seeking an experienced and strategic Senior Manager or Director of Finance Systems to lead the planning, development, and management of enterprise financial modeling and forecasting solutions, primarily leveraging Anaplan or comparable enterprise performance management (EPM) software. This role will balance hands-on system development with leadership across project delivery, stakeholder engagement, and cross-functional coordination between finance, operations, and technology teams. The ideal candidate has demonstrated expertise in Anaplan model building, project management, and stakeholder communication within a fast-paced, client-facing environment. Key Responsibilities Project & Program Management * Lead the planning, prioritization, and delivery of Anaplan and related finance technology projects. * Balance and allocate resources across multiple workstreams involving model development, enhancements, and integrations. * Translate complex business requirements into actionable project plans, ensuring timely delivery and alignment with strategic goals. Stakeholder Engagement * Partner with Finance, FP&A, Data, and IT leaders to define business requirements and performance objectives. * Serve as the primary liaison between finance users, developers, and leadership teams, ensuring transparency and alignment throughout project lifecycles. * Communicate project progress, risks, and outcomes to executive stakeholders in a clear and structured manner. Anaplan Development & Governance * Oversee and participate in the design, build, and deployment of Anaplan models for financial planning, budgeting, and forecasting. * Establish governance standards and best practices for model scalability, performance, and data integrity. * Lead the evaluation and adoption of new features or tools to enhance financial planning capabilities. Team Leadership & Collaboration * Work with a team of Anaplan model builders and analysts, fostering a culture of collaboration, accountability, and continuous improvement. * Provide technical guidance and mentorship to junior developers and business partners. * Coordinate with external consultants and vendors as needed to support system enhancements or integrations. Qualifications * Education: Bachelor's degree in Finance, Accounting, Information Systems, or related field (MBA or PMP certification preferred). * Experience: * 8+ years of experience in finance systems management, with at least 3 years in a leadership or project management role. * Direct experience with Anaplan or comparable EPM tools (e.g., Workday Adaptive, Pigment, Oracle EPM, SAP BPC). * Proven success managing client-facing projects or internal initiatives with significant cross-functional coordination. * Skills: * Strong understanding of financial planning, forecasting, and performance management processes. * Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders. * Expertise in leading RFPs, vendor evaluations, and technology selection processes. * High attention to detail, strong organizational skills, and the ability to juggle competing priorities. * Must have Agile/Jira experience Preferred Attributes * Certified Anaplan Model Builder or Solution Architect. * Experience leading digital transformation or finance modernization initiatives. * Strong data analytics and business intelligence acumen. * Project management / customer facing experience including managing projects from requirements to Productionalization. What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It's an unmatched opportunity to put your professional and personal growth on an upward trajectory. You'll lead change at a $2 billion company that's growing 30% every year-in a people-first environment designed to power your career. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Belmont, California, the compensation range for this position is between $137,200 and $196,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
    $137.2k-196k yearly Auto-Apply 60d+ ago
  • Senior Program Manager - Customer Experience

    Ringcentral, Inc. 4.6company rating

    Belmont, CA job

    About the Role RingCentral is seeking an experienced Program Management leader to lead a transformative program designed to systematically identify, prioritize, and permanently resolve the root causes of recurring customer experience issues. We're seeking an experienced Program Management leader to build and lead this critical initiative from the ground up. This is a high-visibility role reporting to the AVP of Customer Experience with direct access executive leadership. You'll have the authority to challenge existing processes, set strategic priorities, and drive organization-wide change that directly impacts customer satisfaction and operational efficiency. What You'll Do * Drive Strategic Prioritization: Evaluate incoming process optimization opportunities across the customer journey, assess business impact, and build a executable roadmap aligned to company objectives * Challenge the Status Quo: Question legacy processes, identify systemic inefficiencies, and advocate for transformational change-even when it requires difficult organizational shifts * Execute With Precision: Own end-to-end program delivery, from problem definition through solution implementation and measurement of business outcomes * Lead Cross-Functional Collaboration: Partner with Engineering, Product, Operations, Sales, Support and Enablement leadership to secure resources, align priorities, and drive adoption of new processes * Present to Executive Audiences: Deliver compelling narratives to executives, translating complex operational issues into strategic business impact and ROI * Build and Develop Team: Hire, mentor, and lead Business Process Engineers and program analysts, creating a high-performing team culture * Measure and Communicate Impact: Define KPIs, track improvements in NPS and operational metrics, and report progress with transparency and accountability What You Bring * 8+ years of program/project management experience, preferably in customer experience, operations, or technology transformation * Proven track record of leading complex, cross-functional initiatives that required organizational change management * Executive presence with exceptional communication skills-comfortable presenting to C-suite and Board audiences * Strategic thinker who can connect operational improvements to business outcomes and financial impact * Strong business judgment for prioritizing competing demands and making trade-off decisions with incomplete information * Demonstrated ability to challenge constructively and influence without direct authority * Experience with process optimization methodologies (Lean, Six Sigma, Agile) and program management frameworks * Data-driven decision maker with ability to synthesize insights from multiple sources * Natural collaborator who builds trust across organizational boundaries while maintaining healthy tension on standards and priorities * PMP, Lean Six Sigma, or similar certification preferred but not required The Ideal Candidate You've built programs before-not just managed them. You know how to take an ambiguous mandate and turn it into a structured, executable plan. You're equally comfortable in the weeds of process details and in the boardroom articulating strategic vision. You have the courage to surface uncomfortable truths and the diplomacy to drive change without burning bridges. You measure success by outcomes, not activity. Why This Role Matters This is an opportunity to drive a a strategic imperative for RingCentral's customer experience transformation. You'll have executive sponsorship, organizational mandate for change, and direct impact on how we serve thousands of customers. This role offers rare autonomy to define, build, and lead a program that will become foundational to how RingCentral operates. What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $100,050 and $186,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
    $100.1k-186k yearly Auto-Apply 60d+ ago
  • RingEX Director, User Experience

    Ringcentral, Inc. 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. About the Global UX Team The Global RingCentral UX organization is based at RingCentral HQ in Belmont, CA. The team has a voice at the executive level, reporting directly to the SVP of RingEX Product. The team works closely with local Product and Engineering teams and remote development centers in Europe, China and Inida. The team delivers initiatives in an environment of collaboration, high productivity, and low drama. The Role This is a visionary and managerial role. This is a hands-on leadership role for a hands-on team leader, not an individual contributor job with some management responsibility. Fundamentally, your challenge is to advocate for the user by translating business objectives and constraints into high-quality user-centered deliverables. You will be responsible for the vision and execution of all work created by the product designers. The job of the director is to frame the problems to be solved and to design the teams that design the products. Key Responsibilities As a Director, User Experience you will: * Drive the design across an entire area of our enterprise and end-user web/desktop and mobile products. * Lead an existing team of strong individuals on the interaction design team to deliver UX from conceptualization to launch and follow-up for multiple projects. * Drive large projects from conception through delivery with a collaborative design approach. * Oversee design deliverables to ensure quality of both design and presentation. * Hire, manage, and cultivate the career development of design team members in multiple geographies. * Define and own a varied menu of UX design processes for project initiatives, including ideation, user-flow analysis, wire-framing, interaction design, and execution. * Provide clear creative direction and feedback, ensuring effective inter- and intra-team communication. * Work closely with leadership in visual design, production, copywriting, server, and UI engineering to ensure design specifications are an excellent fit with development constraints. * Work with product management leadership on project objectives and prioritization to achieve clear and measurable expectations. * Advocate for the user experience across the company * Attract and retain new design talent with the design team. * Create staff career development plans and goals and conduct performance and compensation reviews. * Plan and facilitate collaboration and design activities with UX and cross-functional teams (e.g., brainstorms, design sprints, workshops). * Meet with upper management to explain strategies and solutions. Skills and Experience * Bringing humans together to achieve a vision with common goals and shared values. * Making tradeoffs in an environment of often-conflicting objectives, e.g., deliver great experience on a deadline with fixed resources. * Mature leadership with proven experience in seeing the bigger picture and your role in it. * Understanding business drivers, defining UX metrics against those drivers, measuring and reporting on results. * You work equally well with designers and engineers and understand the symbiosis that exists between the two. * Ruthless prioritization and an ability to focus on key issues. * Developing individual contributors and the next generation of leaders. * Balancing creativity with consistency. Qualifications * 10+ years of design experience with at least 5 years in a UX environment. * At least 3 years of hands-on team leadership. * Minimum of BA/BFA in design, human factors engineering, or a related field; MA/MFA/MBA preferred. * Strong portfolio of interaction design work created both individually and indirectly though teams of direct reports. * Web design experience in any of the legacy UX role titles, preferable with web applications or transactional websites. * Ability to thrive in a start-up environment. * Bonus points for experience with enterprise applications. What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's UX/UI team develops the features, interfaces, and designs that are helping redefine the way the world communicates. World-class research, design and project management skills all help raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, our UX/UI team is the perfect environment to dream, produce and share your ideas with the world. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Belmont, California, the compensation range for this position is between $196,700 and $281,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-IG1
    $196.7k-281k yearly Auto-Apply 24d ago
  • Senior Network Engineer (Full Time; Multiple Openings)

    Ringcentral, Inc. 4.6company rating

    Belmont, CA job

    Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction- giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We're currently looking for: Responsible for designing, implementing and operating RingCentral's global production networks and ensuring that the network infrastructure is operating within the design specifications. To succeed in this role you must meet the following requirements: * Providing availability in production Data Center networks for application (Video, Voice, Messag-ing) across the globe * Continuously improving and extending network technologies in existing Data Centers Building out networks in new Data Centers * Troubleshooting and fixing issues together with infrastructure and application teams * Support Lab/Stage/Regression environments * Participation in on call rotation * Responsible for design, overall view and approach Desired Qualifications: * U.S. Master's degree in Computer Science, Electronic Engineering, or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor's degree or equivalent in Computer Science, Electronic Engineering, or a related field plus five (5) years of related experience, is required. * Experience with all of the following networks: ISP, ENT and DC; one of the following hardware families: Juniper, Cisco or Arista; all of the following protocols: BGP, EVPM, VXLAN, OSPF, xSTP, RTG, VRRP, LACP, OSPF, FBF/PBR, VRF, GRE, IPIP, IPSec, TCP/IP, DHCP, DNS and TACACS; one of the following firewall administration tools: iptables, firewalld, Cisco solution, Juniper solution, or Palo Alto solution; LinuxOS; one of the following service infrastructures: baremetall, virtualization with hypervisor, or con-tainers; green field deployments; and brown field deployments is required. What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * 401K match and ESPP * Paid time off and paid sick leave * Wellness programs including 1:1 coaching and meditation guidance * Paid parental and pregnancy leave and new parent gift boxes * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Parental support for children with developmental and learning disabilities * Pet insurance * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee perks and discounts program RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.
    $139k-177k yearly est. Auto-Apply 8d ago
  • Sr. Manager, Revenue Accounting

    Dialpad 4.4company rating

    Dialpad job in San Ramon, CA

    Job Description Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Sr. Manager, Revenue Accounting, you will drive the end-to-end revenue recognition process in accordance with US GAAP and ASC 606 under a high-growth SaaS revenue model. This role will partner closely with the billing team to properly document and record revenue for a timely and accurate monthly, quarterly, and year-end close, including reconciliation for all revenue accounts, reserves, and deferred balances. Working in close collaboration with our Deal Desk, Customer Success, and Technical Accounting team, this hire will define a process to stratify and document the accounting treatment for credits and amendments, as well as any non-standard terms in customer contracts, and help us up-level our existing procedures and controls in the revenue recognition process. What you'll do Oversee and contribute to the Company's revenue recognition framework by completing month-end revenue recognition postings and reconciliations. Own and direct the monthly, quarterly, and annual revenue close process, including the review of staff's journal entries, account reconciliations, waterfalls, deferred balances, and revenue reserves. Partner with the Billing team to ensure accurate data inputs and understanding of revenue sources for accurate revenue posting. Review contracts and special terms to ensure the terms and conditions are properly assessed for revenue recognition, including complex arrangements, and maintain the revenue checklist. Lead the improvement of complex annual assessments, such as the SSP (Standalone Selling Price) Analysis, by adding and executing comprehensive procedures. Coordinate with external auditors for annual audits, serving as the main point of contact to resolve open items and questions related to the revenue cycle. Serve as a key leader and subject matter expert for the Suitebilling implementation of the Order-to-Cash (O2C) cycle, specifically focusing on the impact to revenue. Strategically lead efforts to shorten the close timeline by optimizing and rearranging tasks, such as directing the posting of recurring waterfall journal entries before the close. Execute the SaaS revenue recognition accounting model within the respective systems and tools, including executing the process of our month-end accounting close for SaaS, usage revenue, and Professional Services revenue, as well as the necessary entries for the allowance for doubtful accounts and bad debts. Develop new strategies to improve the accuracy and timeliness of revenue management. Develop internal finance controls based on industry best practices. Direct the continued implementation and improvement of technical tools to reduce manual business processes. Work proactively with executive management on new product introductions or new business arrangements and related revenue recognition considerations. Assist in other ad-hoc revenue-related accounting activities and analyses for financial reporting disclosures, including metrics like revenue vs. bookings. Skills you'll bring 8+ years of experience with a proven track record of supporting US-based teams and strong knowledge of US GAAP and ASC 606. CPA designation strongly preferred. Possess an understanding of both ASC 606 and the SaaS revenue model, with a minimum of 3 years in revenue accounting. Strong communication skills and the ability to build relationships among multiple teams will be key to success. Ability to lead a team through a system transition, mentor staff, and manage critical relationships with IT/Consultants and external auditors. Great attention to detail and a passion for meeting and beating deadlines with the energy to drive tasks to completion. Work hours will follow the US Pacific Time zone. For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range$170,150-$210,350 USD We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
    $170.2k-210.4k yearly 30d ago
  • Digital Marketing Manager, Paid Search

    Ringcentral 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for a Digital Marketing Manager, Paid Search (Level 2) to help drive pipeline and revenue growth by supporting our SEM programs. You'll focus on execution, optimization, and testing across Google Ads and Bing-bringing data, creativity, and curiosity to every campaign. Job Duties: Execute and optimize paid search campaigns (SEM) across Google Ads and Bing to support demand generation goals and hit quarterly targets and KPIs. Manage campaign elements, including keyword builds, ad copy, bid strategies, budgets, and landing page alignment. Run ongoing keyword research, ad copy testing, and performance optimizations to improve conversion rates and ROI. Monitor campaign pacing and performance against budget and KPI goals, escalating issues when needed. Partner with analytics, web, and product marketing teams to ensure accurate tracking, attribution, and funnel measurement, and messaging alignment; Prepare and present campaign performance updates with actionable insights and recommendations. Perform other tasks as requested by management. To succeed in this role you must have experience in: 5+ years of hands-on SEM experience, either agency or client-side. Familiarity with the Saas B2B GTM strategy and leads routing principles. Proficiency in Google Ads and Bing Ads, with knowledge of bid strategy frameworks; Strong analytical skills and ability to use performance data to drive decisions. Experience collaborating with cross-functional teams (analytics, creative, product, or web). High attention to detail and organizational skills with the ability to manage multiple projects. Desired Qualifications: Familiarity with A/B testing, landing page optimization, and CRO frameworks. Hands-on use of Google Ads Editor and Bing Ads Editor Working knowledge of reporting tools (e.g., Google Sheets, Excel, Tableau) Experience working with nine-digit budgets is a must Experience in B2B or SaaS digital marketing is a plus. Bachelor's degree or equivalent work experience. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Marketing team uses data, strategy and creativity to share our story with the world-and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you'll be supported with the resources to produce work that not only moves the needle, but moves markets. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $77,000 and $143,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. #LI-JW1
    $77k-143k yearly Auto-Apply 11d ago
  • Senior Manager, FP&A

    Ringcentral, Inc. 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for a Senior Manager, PF&A. Reporting to the Sr. Director of Finance, the Senior Manager and team will support world-class financial forecasting, planning, reporting and analysis. The Financial Planning & Analysis (FP&A) team works closely with the CFO and strives to be agents of change and strategic thought partners to the business. Specifically, we are looking for a self-starter to join our FP&A team and working extensively with the Subscription COGS and IT teams helping to budget operational and capital expenditures, author monthly BvAs to understand variances to forecast, and manage headcount and POs. Further, you will lead the team to consolidate financials for Subscription COGS and IT and leverage AI to power analytics and reporting for executives. This is a fantastic opportunity to join a dynamic, high-growth environment for accelerated career development. Be part of a team of high performers who play key roles in helping to facilitate the company's rapid growth. Job Duties: * Lead financial planning, forecasting, and reporting processes for Subscription COGS and IT functions, ensuring accuracy and alignment with corporate objectives. * Partner with operational leaders to provide insights into cost drivers, trends, and opportunities for efficiency and savings. * Develop business cases, financial models, and scenario analyses to support investment decisions and cost optimization initiatives. * Monitor and report on monthly performance against budget, delivering variance analysis and actionable recommendations. * Drive continuous improvement in financial processes, systems, and reporting to enhance efficiency and effectiveness. * Lead, develop, and mentor a small team of offshore resources to ensure high-quality deliverables and career growth. * Present findings and recommendations to senior finance leadership and business stakeholders in a clear, compelling manner. * Continuously design, develop, and automate the unit COGS model * Extract required data from internal systems, lead analytics projects, and monitor key trends in relevant metrics * Work independently and in conjunction with our FP&A, Accounting, Revenue, Subcription COGS, and IT teams * Fulfill ad-hoc analytical requests as needed * Adhere to all security rules and guidelines Desired Qualifications: * Bachelor's degree in Finance, Accounting, Economics, or equivalent practical experience * Strong analytical, problem-solving skills and close attention to detail * Advanced level user in MS Excel and Google Sheets * 10+ years of financial analyst experience or similar * Experience with financial systems such as Hyperion, Cognos, Business Objects, SAP, Anaplan, or Netsuite preferred * Lead automation projects, leveraging technologies such as Anaplan, ChatGPT, Tableau, etc. * Ability to communicate effectively (written and verbally) * Strong presentation, organization, and communication skills * Motivated self-starter that adapts to changes in a fast-paced, dynamic workplace * Operates with high integrity and transparency * Passion for teamwork and collaboration * Humility balanced with drive to succeed * Ability to deliver high quality results while working in a fast-paced environment Preferred Experience: * Previous experience supporting COGS with a focus on identifying cost drivers and leading initiatives that improve operational efficiency * Ability to deal with ambiguity and thrive in a rapidly changing business environment * Understanding of SaaS business model and cloud (public and private cloud) operations * Project management skills What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It's an unmatched opportunity to put your professional and personal growth on an upward trajectory. You'll lead change at a $2 billion company that's growing 30% every year-in a people-first environment designed to power your career. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Belmont, California, the compensation range for this position is between $128,450 and $183,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
    $128.5k-183.5k yearly Auto-Apply 2d ago
  • Public Relations Director

    Ringcentral 4.6company rating

    Belmont, CA job

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2.5 Billion annual revenue company with a $150 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We're currently looking for a Public Relations Director. This role supports the overall function of corporate and product publicity and is accountable for driving positive awareness of our brand. This position plays a central role in delivering the company's narrative around innovation and customer experience. In this pivotal role, you'll craft compelling narratives that showcase our innovation, build relationships with key media, and drive impactful communications strategies that support business objectives. Job Duties: Develop and execute comprehensive PR strategies that align with our business goals and strengthen our market position Focus primarily on product storytelling, including press releases and blogs to tell our product stories through the lens of customer successes Lead media relations efforts, securing high-impact coverage in tier-one business, technology, and industry publications Drive speaking/award submissions to elevate the visibility of key executives and products Pitch trade media on new products/solutions and build out product narratives Work collaboratively with product marketing, social media, and content teams Manage crisis communications and navigate sensitive issues with precision and sound judgment Partner with executive leadership to craft messaging and prepare them for media engagements Measure and report on PR performance metrics, continuously optimizing for maximum impact Desired Qualifications: 10+ years of progressive PR experience, with at least 5 years in management-level positions overseeing agencies PR agency background is a must Strong skills in media relations, writing & content development, project management Proven track record of securing high-impact media coverage for technology companies Experience in b2b technology and/or consumer technology Exceptional writing skills with ability to translate complex concepts into compelling narratives Strong network of established media relationships across business and technology publications Demonstrated ability to build relationships with media along with key stakeholders, customers, and partners Must demonstrate analytical and strategic thinking in developing plans and programs, as well as excellence in execution Must be proactive, strategic, hands-on, detail-oriented, and experienced pitching media and other influencers Bachelor's degree in Communications, Journalism, Public Relations, Marketing or related field What Sets You Apart Seasoned in critical thinking and creativity, while staying on top of trends in digital transformation, b2b technology, and workplace behavior Experience managing communications during high-stakes situations or corporate milestones Track record of successful product launches that drove significant media attention Global PR experience across multiple markets Prior experience working with C-suite executives at high-growth companies This is more than just a PR role-it's an opportunity to shape the narrative of a company that's transforming industries. If you thrive in fast-paced environments and are ready to make your mark, we want to hear from you. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program About RingCentral RingCentral is a global leader in agentic voice AI-powered cloud business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral AI receptionist, virtual assistant, and conversation intelligence address every phase of the conversation journey - before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in California the compensation range for this position is between $128,450 and $183,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of 3/12/26. Please apply prior to the deadline to be considered for the role.
    $128.5k-183.5k yearly Auto-Apply 4d ago

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