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What is a direct service provider and how to become one

Updated January 8, 2025
3 min read
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There is more than meets the eye when it comes to being a direct service provider. For example, did you know that they make an average of $13.7 an hour? That's $28,496 a year! Between 2018 and 2028, the career is expected to grow 36% and produce 1,185,800 job opportunities across the U.S.
ScoreDirect Service ProviderUS Average
Salary
2.2

Avg. Salary $28,496

Avg. Salary $59,228

Stability level
8.0

Growth rate 36%

Growth rate 0.3%

Diversity
5.8
Race

American Indian and Alaska Native 1.19%

Asian 7.82%

Black or African American 8.44%

Hispanic or Latino 16.59%

Unknown 4.38%

White 61.58%

Gender

female 71.40%

male 28.60%

Age - 50
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50
Stress level
8.0

Stress level is high

7.1 - high

Complexity level
7.7

Complexity level is challenging

7 - challenging

Work life balance
9.6

Work life balance is excellent

6.4 - fair

Direct service provider career paths

Key steps to become a direct service provider

  1. Explore direct service provider education requirements

    Most common direct service provider degrees

    Bachelor's

    39.6 %

    Associate

    21.5 %

    High School Diploma

    18.4 %
  2. Start to develop specific direct service provider skills

    SkillsPercentages
    Direct Care29.18%
    Mental Illness19.83%
    Intellectual Disabilities18.21%
    Developmental Disabilities6.21%
    Direct Services3.89%
  3. Gain additional direct service provider certifications

    Direct service provider certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific direct service provider certification, having one may help you stand out relative to other applicants.

    The most common certifications for direct service providers include Direct Support Professional- Certified (DSP-C) and First Aid, CPR and AED Instructor.

    More About Certifications
  4. Research direct service provider duties and responsibilities

    • Train and experience in adult and child first aid and CPR.
    • Certify medicine administer, CPR and first aid certify, CPI certify.
    • Assist residents in activities of daily living (ADL's) on a daily basis.
    • Prepare documents on the computer for annual ISP meetings with clients and their team members.
  5. Prepare your direct service provider resume

    When your background is strong enough, you can start writing your direct service provider resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a direct service provider resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable direct service provider resume templates

    Build a professional direct service provider resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your direct service provider resume.
    Direct Service Provider Resume
    Direct Service Provider Resume
    Direct Service Provider Resume
    Direct Service Provider Resume
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    Direct Service Provider Resume
    Direct Service Provider Resume
    Direct Service Provider Resume
    Direct Service Provider Resume
  6. Apply for direct service provider jobs

    Now it's time to start searching for a direct service provider job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first direct service provider job

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Are you a direct service provider?

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Average direct service provider salary

The average direct service provider salary in the United States is $28,496 per year or $14 per hour. Direct service provider salaries range between $21,000 and $37,000 per year.

Average direct service provider salary
$28,496 Yearly
$13.70 hourly

What am I worth?

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How do direct service providers rate their job?

-/5

5 stars

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1 star

Direct service provider reviews

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A zippia user wrote a review on Nov 2019
Cons

The scheduling can change at anytime. There are always shortage of workers to cover shifts especially overnight shifts. You can get stuck on a shift any given day. The people you work with has more issues than the people you are hired for to take care of. They can be lazy!!!


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A zippia user wrote a review on Nov 2019
Pros

The individual's are entertaining and loving. They do have their moments like any other person but when the individuals are having a good day it shows. They always look for validation from the staff when they are doing a good job. There is always something different to expect everyday. You really have to love what you do because it can be stressful but also rewarding.

Cons

The staffing is the least of my favorite. The staff can be lazy and do not can not accept change


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A zippia user wrote a review on Sep 2019
Cons

Nothing love it all.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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