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Director of residential services skills for your resume and career
15 director of residential services skills for your resume and career
2. Mental Health
Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.
- Provided support and advocacy to adults and children with Developmental Disabilities, and or Serious Mental Health issues with Residential Settings.
- Provided clinical leadership to five residential programs, which house formerly homeless adults with mental health and substance use issues.
3. Residential Service
Residential services refers to a community living center, often for people in need or facing medical difficulties. This may be a retirement home, a mental health facility, or a foster care system. These housing facilities both promote group activities and interactions while monitoring residents' health.
- Qualified Intellectual Disabilities Professional/Residential Services Director.
- Coordinated the Residential Services Department through supervision of staff, programming and enforcement of expectations thereby maintaining a positive milieu.
4. Crisis Intervention
- Provide crisis intervention; individual, group, and family therapy; individual service plans; and discharge summaries.
- Utilized crisis intervention tools to assess risk and safety of the children.
5. Developmental Disabilities
- Case Management: Provided case management services in residential setting for adults with developmental disabilities.
- Provide oversight to individuals with developmental disabilities living in various types of residential placement settings.
6. Clinical Supervision
Clinical supervision refers to how practicing nurses get professional and moral support from their experienced colleagues. The practice aims to promote their ability to make a concrete decision that values the patient's well-being.
- Guarantee effective therapy service provision and appropriateness of client treatment plans by providing clinical supervision to therapists.
- Provided clinical supervision to two gender specific residential facilities, as well as out-patient counseling staff.
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- Monitor and evaluate residential program effectiveness and ensures that the agency complies with all relevant laws and regulations governing providing care.
- Direct the day-to-day operations of the non-profit organization's residential program in Washington County, Frederick County and Montgomery County.
8. Program Development
Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.
- Utilized best practices, continued quality improvement efforts for program development and implementation.
- Program development, administration of residential rehab and neighborhood redevelopment through support services.
9. Direct Supervision
Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.
- Direct supervision of Residential Management including Program Directors and Program Managers, ensuring quality support and services at all times.
- Direct supervision of eight managers, shift coordinators and indirect supervision of minimum of fifty Direct Support Professionals.
10. Staff Development
- Developed and implemented program operational procedures including staff development, compliance with regulatory agencies, and safety procedures.
- Coached, evaluated, and supervised residence life staff and assisted with facilitation of staff development opportunities.
11. Substance Abuse
- Used leadership skills during all phases of the job, especially during the transition of the residential substance abuse program.
- Provided administrative leadership for all YWCA transitional housing programs for women with a history of substance abuse and their children.
12. Residential Treatment Facility
- Establish a new management and clinical model for a 50 bed residential treatment facility.
- Supervised direct care staff that assisted developmental disabled adults in a residential treatment facility.
13. CPR
Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.
- Instruct CPR courses, register by American Red Cross.
- Certified CPR and First Aid Instructor.
14. Service Delivery
Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.
- Assisted the Assistant Executive Director in the administration of other department planning, developing, implementing and evaluating service delivery systems.
- Analyze policies, practices, and procedures identifying and recommending actions designed to improve service delivery.
15. Intellectual Disabilities
- United Cerebral Palsy of Maine Maintain supported living homes in Bangor and Brewer for adults diagnosed with developmental or intellectual disabilities.
- Accomplished Residential Director - experienced in achieving operational productivity to provide long term care to people with intellectual disabilities.
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List of director of residential services skills to add to your resume

The most important skills for a director of residential services resume and required skills for a director of residential services to have include:
- Social Work
- Mental Health
- Residential Service
- Crisis Intervention
- Developmental Disabilities
- Clinical Supervision
- Residential Program
- Program Development
- Direct Supervision
- Staff Development
- Substance Abuse
- Residential Treatment Facility
- CPR
- Service Delivery
- Intellectual Disabilities
- Coordinators
- Staff Training
- Federal Regulations
- Performance Evaluations
- Program Directors
- Mental Illness
- NYS
- Regulatory Compliance
- Quality Care
- Disciplinary Actions
- Community Agencies
- Independent Living
- State Regulations
- OPWDD
- Incident Reports
- Clinical Services
- Program Budget
- Medical Appointments
- Medication Administration
- Direct Support Professionals
- Accreditation Standards
- JCAHO
- DHS
- COA
- CARF
- DDS
- State Agencies
- ISP
- DCFS
- Domestic Violence
- Supported Living
- HR
- HUD
Updated January 8, 2025
1. Social Work