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Director of sales-national accounts skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Angela Woodland Ph.D.,
Michael Mikitka
Below we've compiled a list of the most critical director of sales-national accounts skills. We ranked the top skills for directors of sales-national accounts based on the percentage of resumes they appeared on. For example, 19.4% of director of sales-national accounts resumes contained customer satisfaction as a skill. Continue reading to find out what skills a director of sales-national accounts needs to be successful in the workplace.

15 director of sales-national accounts skills for your resume and career

1. Customer Satisfaction

Here's how directors of sales-national accounts use customer satisfaction:
  • Applied professional salesmanship techniques and customer service to ensure maximum sales and customer satisfaction.
  • Maintained sales awareness and ensured customer satisfaction maintaining companies 98% threshold.

2. Sales Process

Here's how directors of sales-national accounts use sales process:
  • Commanded more than 10% price premium in commodity industry through consultative sales process and competitive value proposition.
  • Implemented new metrics,training programs, sales techniques as well as staff structure in order to streamline the sales process.

3. Sales Management

Here's how directors of sales-national accounts use sales management:
  • Increased profitability, minimizing account profit leaks and transitioning sales team toward sales management with account P&L responsibility.
  • Lead sales management team and account managers to drive expansion of global customer base and revenue of $100+ million.

4. Account Executives

Account executives help build good relationships with new and existing clients. They interact with brand teams and clients, making them the point of contact. A sales development representative responsibilities entail facilitating sales, generating potential leads, and referring customers to the best salesperson. To succeed in this job post, you need to have the best customer service, math, analytical, interpersonal, and communication skills. A bachelor's degree in business marketing, sales, or a similar field fits this role.

Here's how directors of sales-national accounts use account executives:
  • Mentored overachieving teams at Intel and in Southern California, consistently sending account executives to Top 10% Club.
  • Managed Key Account Executives, Retail Sales Executives and Administrative Support Staff for high end Fine Jewelry Company.

5. National Accounts

Here's how directors of sales-national accounts use national accounts:
  • Developed strategic partner relationships as well as segmenting National Accounts into Strategic and Standard.
  • Implemented project management disciplines to manage new programs with national accounts.

6. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how directors of sales-national accounts use account management:
  • Exceeded target sales and account management incentives by 92%.
  • Account Management responsibilities include National Rental Companies, OEM's, Heavy Industrial and Dealer Distribution.

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7. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how directors of sales-national accounts use crm:
  • Collaborated on social media and operations project to expand CRM platform for demand awareness, lead scoring automation and forecast accuracy.
  • Maintain detailed sales and account information in corporate customer relationship management (CRM) system in support of cross-departmental business intelligence.

8. Sales Growth

Here's how directors of sales-national accounts use sales growth:
  • Drive top line sales growth and increase profits for national bedding and fabricator customer base.
  • Achieved 35% annual sales growth by executing joint sales and marketing projects.

9. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how directors of sales-national accounts use r:
  • Negotiated extensive new retail space at Toys R Us.
  • Utilized CRM tracking system for customer base tracking and process of sale tracking.1 Hamm R sum

10. Trade Shows

Here's how directors of sales-national accounts use trade shows:
  • Represented TWRSM at Industry Trade Shows and specific Class of Trade Seminars.
  • Planned and executed trade shows for CEOs of top travel management companies.

11. Sales Strategy

Here's how directors of sales-national accounts use sales strategy:
  • Developed business plan and sales strategy for business division/multiple facilities generating 70% of company sales volume.
  • Develop and execute Major Accounts sales strategy, manage the sales and customer relationship within defined products and markets.

12. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how directors of sales-national accounts use product development:
  • Assisted in new product development, created and managed corporate advertising plans and trade show schedules.
  • Initiated and managed strategic product development initiatives with both Cox and Time Warner.

13. Lead Generation

Here's how directors of sales-national accounts use lead generation:
  • Drive lead generation efforts through social media, research, marketing, industry conferences, and events.
  • Top sales award for trade show lead generation.

14. Direct Reports

Here's how directors of sales-national accounts use direct reports:
  • Manage a team of four direct reports and supervise daily personnel activities to meet assigned revenue goals.
  • Manage 4 direct reports and report to the Vice President of Sales.

15. Business Plan

Here's how directors of sales-national accounts use business plan:
  • Created sales metrics and required business plans for each sales person and support role to ensure understanding of role and responsibilities.
  • Developed, implemented, and led the strategic business plan for the Custom Procedure Tray business.
top-skills

What skills help Directors Of Sales-National Accounts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director of sales-national accounts resumes?

Dr. Angela Woodland Ph.D.Dr. Angela Woodland Ph.D. LinkedIn profile

Professor, Montana State University

Skills that are immediately useful stand out on resumes. Right now, data analytics skills are in hot demand. A desirable job candidate should be able to import large data sets in various formats, clean data, manipulate data, interrogate data, and draw conclusions from the data. Additionally, the job candidate should be able to prepare informative and easy-to-follow data visualizations of the results. This skill set allows a job candidate to be immediately useful in an organization. It is the new way of analyzing and communicating.

What type of skills will young Directors of sales-national accounts need?

Michael MikitkaMichael Mikitka LinkedIn profile

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.
Do you want to know more?
Read more about what experts have to say about director of sales-national accounts

List of director of sales-national accounts skills to add to your resume

Director of sales-national accounts skills

The most important skills for a director of sales-national accounts resume and required skills for a director of sales-national accounts to have include:

  • Customer Satisfaction
  • Sales Process
  • Sales Management
  • Account Executives
  • National Accounts
  • Account Management
  • CRM
  • Sales Growth
  • R
  • Trade Shows
  • Sales Strategy
  • Product Development
  • Lead Generation
  • Direct Reports
  • Business Plan
  • Direct Sales
  • Enterprise Sales
  • Business Development
  • Healthcare
  • Value Proposition
  • Develop Strong Relationships
  • Sales Organization
  • Sales Volume
  • Sales Presentations
  • POS
  • Distributors
  • Sales Professionals
  • Sales Operations
  • Gross Sales
  • Client Satisfaction
  • Strategic Plan
  • C-Level
  • Sales Training
  • ROI
  • Sales Efforts
  • Saas
  • Market Segments
  • OEM
  • GPO
  • IDN
  • Contract Negotiations
  • Costco
  • RFP
  • Strategic Direction
  • Sales Executives
  • Product Offerings

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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