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Director, program and project management skills for your resume and career
15 director, program and project management skills for your resume and career
1. Project Management
- Manage and assign appropriate resources and mentor the members of the Project Management Department, driving organizational effectiveness and accountability.
- Developed/implemented formal processes and project scorecards/success criteria, to be followed by the Project Management Office and its Project Managers.
2. Azure
- Managed epic to develop capabilities to migrate/deploy applications to private Azure cloud with OneOps.
- Customized and delivered agile, scenario focused engineering training for all Azure engineers.
3. Risk Management
Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.
- Provided status and recommendations with presentations to Executive Management and worked to develop action plans for performance and risk management.
- Collaborated with the Information Security Officer to assist in understanding the organization's Enterprise Risk Management.
4. Customer Satisfaction
- Developed an integrated content development strategy for the service assurance and delivery business units resulting in increased customer satisfaction.
- Advanced based on consistent contributions to new products design, process improvement and customer satisfaction.
5. Cloud
Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.
- Developed and implemented a 24 X 7 Release Management Infrastructure to deploy Cloud Services software features and functionality globally.
- Manage the team of program and project managers responsible for delivering on the Cloud Realization Portfolio of projects.
6. PMI
PMI or Project Management Institute is it non-profit professional association for project managers. The Project Management Institute gives out the project management professional credential which is recognized globally and ensures employers about the training and qualification to manage projects of an individual.
- Implemented a repeatable process methodology based on the PMI PMBOK defining a systematic approach to delivering solutions and achieving customer objectives.
- Launched PMI based project management methodology practice throughout the organization creating consistency for PMs and Engineers on project implementations.
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- Define and evaluate requirements for RFP to acquire 3rd party E-commerce solution.
- Led RFP process and vendor demos and navigated the selection process.
8. Program Management
- Authored Program Management Plans and executed major fast-tracked security program, priority-phased to safeguard NY City's Water Supply.
- Directed engineering project and customer account program management teams for contract manufacturer in EMS industry.
9. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Defined outreach and business development strategies and drove activities to market Directorate capabilities to corporate and perspective external customers.
- Directed Capture Support Organization managing all business development, capture management, sales engineering, and proposal management activities.
10. PMP
Project Management Professional, PMP is an internationally recognized professional designation/certification offered by the Project Management Institute (PMI) for project managers. PMP demonstrates the experience, training, skills, and competencies necessary to direct and lead projects.
- Organized two PMP certification courses and one PDU course for Marriott International associates.
- Joined a 9 month PMP certificate program through Bellevue College
11. Governance
Governance is the means by which countries or organizations are overseen or controlled by their leaders. This may be through laws, regulations, policies and processes that guide behaviour in a way that upholds the principles defined by the leaders. Often, they come with consequences for breach and reward for implementation.
- Assisted in the establishment of the portfolio management role including the identification and development of project governance activities and artifacts.
- Developed and established governance program for large capital projects.
12. Infrastructure
Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.
- Designated point of contact for potential non-federal project sponsors for flood control, ecosystem restoration, and environmental infrastructure projects.
- Worked with Business Executives to ensure IT alignment with business strategy and develop infrastructure solutions to enable business success.
13. PMO
Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.
- Direct management responsibility for 8 PMO team resources including formal job description definition.
- Managed PMO staff activities to ensure operational consistency.
14. Status Reports
- Coordinated and facilitated meetings with stakeholders and internal business partners to present project weekly status reports.
- Develop project plans, schedules, estimates, resource plans, and status reports.
15. Process Improvement
- Coordinated with customer to identify areas of opportunity in warehouse operations and provided a cost/benefit analysis solutions and process improvements.
- Advised global insurance customer (AIG) for service management process improvement, organizational change management with on-site/off-shore managed services.
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What skills stand out on director, program and project management resumes?
Associate Professor, Auburn University
What hard/technical skills are most important for director, program and project managements?
C. Darren Brooks Ph.D.
Assistant Department Chair and Executive Director, Center for Human Resource Management, Florida State University
What soft skills should all director, program and project managements possess?
C. Darren Brooks Ph.D.
Assistant Department Chair and Executive Director, Center for Human Resource Management, Florida State University
What director, program and project management skills would you recommend for someone trying to advance their career?
Connecting with people remotely and bringing energy to communications requires excellent written communication and creativity in interacting via modern technology. A recent Gartner poll showed that 48 percent of employees will likely work remotely at least part of the time after COVID-19 versus 30 percent before the pandemic. Collaborating digitally in a remote and distributed context will require adjusting the employee experience with new strategies, goal-setting and employee evaluations. Developing excellent communication skills is crucial. Learn how to write clearly, concisely, and quickly. Avoid long sentences, get to the point. People have a short span of attention. Captivate your audience in the beginning of your communication.
Model after other successful writers and practice, practice, practice! The only way to get better at writing is to write. The "new normal" will be kind to those who can communicate effectively and persuasively. The workforce is composed of five different generations and it's crucial for the new generation to learn how to collaboration with older cohorts. As such, without the need to show reverence for older workers, show respect and willingness to learn. Conversely offer help. Reverse mentoring is very popular in many organizations. Knowledge transfer is beneficial for all.
What type of skills will young director, program and project managements need?
Associate Dean and Professor of Management, Bradley University
What technical skills for a director, program and project management stand out to employers?
List of director, program and project management skills to add to your resume
The most important skills for a director, program and project management resume and required skills for a director, program and project management to have include:
- Project Management
- Azure
- Risk Management
- Customer Satisfaction
- Cloud
- PMI
- RFP
- Program Management
- Business Development
- PMP
- Governance
- Infrastructure
- PMO
- Status Reports
- Process Improvement
- Project Delivery
- Software Development
- Lean Six Sigma
- Resource Management
- Business Process
- Direct Reports
- Project Portfolio
- SharePoint
- Scrum
- Strategic Plan
- Executive Management
- Sigma
- R
- Cycle Management
- Application Development
- Management Process
- SDLC
- Project Scope
- Organizational Change Management
- Architecture
- DOD
- Healthcare
- Logistics
- Management System
- Enterprise Management
- ITIL
- PMS
- SME
- ERP
- Windows
- QA
- ISO
- HR
- Resource Allocation
Updated January 8, 2025