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Director, program and project management skills for your resume and career

Updated January 8, 2025
8 min read
Quoted experts
David Martin Ph.D.,
C. Darren Brooks Ph.D.
Below we've compiled a list of the most critical director, program and project management skills. We ranked the top skills for directors, program and project management based on the percentage of resumes they appeared on. For example, 16.1% of director, program and project management resumes contained project management as a skill. Continue reading to find out what skills a director, program and project management needs to be successful in the workplace.

15 director, program and project management skills for your resume and career

1. Project Management

Here's how directors, program and project management use project management:
  • Manage and assign appropriate resources and mentor the members of the Project Management Department, driving organizational effectiveness and accountability.
  • Developed/implemented formal processes and project scorecards/success criteria, to be followed by the Project Management Office and its Project Managers.

2. Azure

Here's how directors, program and project management use azure:
  • Managed epic to develop capabilities to migrate/deploy applications to private Azure cloud with OneOps.
  • Customized and delivered agile, scenario focused engineering training for all Azure engineers.

3. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how directors, program and project management use risk management:
  • Provided status and recommendations with presentations to Executive Management and worked to develop action plans for performance and risk management.
  • Collaborated with the Information Security Officer to assist in understanding the organization's Enterprise Risk Management.

4. Customer Satisfaction

Here's how directors, program and project management use customer satisfaction:
  • Developed an integrated content development strategy for the service assurance and delivery business units resulting in increased customer satisfaction.
  • Advanced based on consistent contributions to new products design, process improvement and customer satisfaction.

5. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how directors, program and project management use cloud:
  • Developed and implemented a 24 X 7 Release Management Infrastructure to deploy Cloud Services software features and functionality globally.
  • Manage the team of program and project managers responsible for delivering on the Cloud Realization Portfolio of projects.

6. PMI

PMI or Project Management Institute is it non-profit professional association for project managers. The Project Management Institute gives out the project management professional credential which is recognized globally and ensures employers about the training and qualification to manage projects of an individual.

Here's how directors, program and project management use pmi:
  • Implemented a repeatable process methodology based on the PMI PMBOK defining a systematic approach to delivering solutions and achieving customer objectives.
  • Launched PMI based project management methodology practice throughout the organization creating consistency for PMs and Engineers on project implementations.

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7. RFP

RFP stands for request for proposal and is a document that contains details about a project or bids from contractors who are responsible for completing the project.
Here's how directors, program and project management use rfp:
  • Define and evaluate requirements for RFP to acquire 3rd party E-commerce solution.
  • Led RFP process and vendor demos and navigated the selection process.

8. Program Management

Here's how directors, program and project management use program management:
  • Authored Program Management Plans and executed major fast-tracked security program, priority-phased to safeguard NY City's Water Supply.
  • Directed engineering project and customer account program management teams for contract manufacturer in EMS industry.

9. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how directors, program and project management use business development:
  • Defined outreach and business development strategies and drove activities to market Directorate capabilities to corporate and perspective external customers.
  • Directed Capture Support Organization managing all business development, capture management, sales engineering, and proposal management activities.

10. PMP

Project Management Professional, PMP is an internationally recognized professional designation/certification offered by the Project Management Institute (PMI) for project managers. PMP demonstrates the experience, training, skills, and competencies necessary to direct and lead projects.

Here's how directors, program and project management use pmp:
  • Organized two PMP certification courses and one PDU course for Marriott International associates.
  • Joined a 9 month PMP certificate program through Bellevue College

11. Governance

Governance is the means by which countries or organizations are overseen or controlled by their leaders. This may be through laws, regulations, policies and processes that guide behaviour in a way that upholds the principles defined by the leaders. Often, they come with consequences for breach and reward for implementation.

Here's how directors, program and project management use governance:
  • Assisted in the establishment of the portfolio management role including the identification and development of project governance activities and artifacts.
  • Developed and established governance program for large capital projects.

12. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how directors, program and project management use infrastructure:
  • Designated point of contact for potential non-federal project sponsors for flood control, ecosystem restoration, and environmental infrastructure projects.
  • Worked with Business Executives to ensure IT alignment with business strategy and develop infrastructure solutions to enable business success.

13. PMO

Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.

Here's how directors, program and project management use pmo:
  • Direct management responsibility for 8 PMO team resources including formal job description definition.
  • Managed PMO staff activities to ensure operational consistency.

14. Status Reports

Here's how directors, program and project management use status reports:
  • Coordinated and facilitated meetings with stakeholders and internal business partners to present project weekly status reports.
  • Develop project plans, schedules, estimates, resource plans, and status reports.

15. Process Improvement

Here's how directors, program and project management use process improvement:
  • Coordinated with customer to identify areas of opportunity in warehouse operations and provided a cost/benefit analysis solutions and process improvements.
  • Advised global insurance customer (AIG) for service management process improvement, organizational change management with on-site/off-shore managed services.
top-skills

What skills help Directors, Program And Project Management find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director, program and project management resumes?

David Martin Ph.D.David Martin Ph.D. LinkedIn profile

Associate Professor, Auburn University

Skill sets are very different, depending on what part of the industry you are working towards. One of the overall themes that we continue to see is continuing education and certifications becoming more critical in the industry. Many people in the Hospitality industry have used their furloughed time to engage in certificate completion, which will make them much more competitive, once the hiring picks back up. I have also seen networking become even more critical during the pandemic, which is such an important skill. The ability to develop and maintain a network of professionals has allowed employees that were either furloughed or laid off access to job postings and opportunities that others are missing out on.

What hard/technical skills are most important for director, program and project managements?

C. Darren Brooks Ph.D.

Assistant Department Chair and Executive Director, Center for Human Resource Management, Florida State University

As stated earlier, the field of management is broad and encompasses all industries and sectors. Consequently, the technical skills necessary to succeed will vary according to the specific knowledge and experiences required to understand the nuances of an organization. Accordingly, graduates who have business acumen and technical competency in a particular discipline or industry would be better positioned for employment opportunities. As a result, I always place emphasis on gaining internships and work experience concurrently with academic study. These experiences will provide a real-world understanding of the type of skills necessary to succeed in organizations as well as offer industry-specific knowledge. However, for many graduates, their practical skills are limited. In this case, it is important to ensure you have more generalizable skills that are applicable across industries, such as building digital fluency, analytical fluency, writing skills, and strong Excel skills. When speaking with consulting firms and industry employers, they repeatedly reference the need for graduates to demonstrate more advanced Excel skills.

What soft skills should all director, program and project managements possess?

C. Darren Brooks Ph.D.

Assistant Department Chair and Executive Director, Center for Human Resource Management, Florida State University

While advancements in technology, artificial intelligence (AI), and data analytics occupy center stage in many areas of management practice, soft skills continue to be seen as equally or even more important skills for success in the field of management. Soft skills are typically described as personal attributes, qualities, and characteristics that enable us to interact more effectively with others. In most fields of management, our ability to communicate, work with, and interact with other people constitutes a significant portion of the work we do. Consequently, employers are focused on identifying candidates who possess strong skills are areas of communication (verbal, written, and non-verbal), leadership and followership, collaboration, an ability to work in teams, intellectual curiosity, adaptability, conflict management, problem-solving, creativity.

What director, program and project management skills would you recommend for someone trying to advance their career?

Ron Aubé Ph.D.Ron Aubé Ph.D. LinkedIn profile

Adjunct Professor of Management, University of Georgia, Terry College of Business

Across all spheres of the working population, people have been forced to undertake a crash course in technology, from audio-visual meetings to other online collaborative media. These skills are crucial and the engine of change in our "new normal" world. Among the companies being forced to try telecommuting, it is a safe bet that many will decide to adopt this more economical and efficient work arrangement and allow people to work from home.

Connecting with people remotely and bringing energy to communications requires excellent written communication and creativity in interacting via modern technology. A recent Gartner poll showed that 48 percent of employees will likely work remotely at least part of the time after COVID-19 versus 30 percent before the pandemic. Collaborating digitally in a remote and distributed context will require adjusting the employee experience with new strategies, goal-setting and employee evaluations. Developing excellent communication skills is crucial. Learn how to write clearly, concisely, and quickly. Avoid long sentences, get to the point. People have a short span of attention. Captivate your audience in the beginning of your communication.

Model after other successful writers and practice, practice, practice! The only way to get better at writing is to write. The "new normal" will be kind to those who can communicate effectively and persuasively. The workforce is composed of five different generations and it's crucial for the new generation to learn how to collaboration with older cohorts. As such, without the need to show reverence for older workers, show respect and willingness to learn. Conversely offer help. Reverse mentoring is very popular in many organizations. Knowledge transfer is beneficial for all.

What type of skills will young director, program and project managements need?

Jennifer Robin Ph.D.Jennifer Robin Ph.D. LinkedIn profile

Associate Dean and Professor of Management, Bradley University

I always encourage HR majors to have an understanding of operations in various industries, which helps graduates to understand the needs of the employees they serve, who are primarily responsible for the organization's products and services. Depending upon the subfield they enter, they may benefit from additional coursework in finance, law, information systems, or marketing. New graduates will benefit from a focus on employee safety and wellness and leave policies, given the impact of the global pandemic.

What technical skills for a director, program and project management stand out to employers?

Peggy SmithPeggy Smith LinkedIn profile

Department Chair, Arlington Baptist University

It is my fervent belief (based on research and trends) that the technical skills associated with IT, computer programming, software management, social media specialist, customer relations management (CRM), sales, & marketing will be in high demand particularly as we navigate this new normal world in which we are currently living.

List of director, program and project management skills to add to your resume

Director, program and project management skills

The most important skills for a director, program and project management resume and required skills for a director, program and project management to have include:

  • Project Management
  • Azure
  • Risk Management
  • Customer Satisfaction
  • Cloud
  • PMI
  • RFP
  • Program Management
  • Business Development
  • PMP
  • Governance
  • Infrastructure
  • PMO
  • Status Reports
  • Process Improvement
  • Project Delivery
  • Software Development
  • Lean Six Sigma
  • Resource Management
  • Business Process
  • Direct Reports
  • Project Portfolio
  • SharePoint
  • Scrum
  • Strategic Plan
  • Executive Management
  • Sigma
  • R
  • Cycle Management
  • Application Development
  • Management Process
  • SDLC
  • Project Scope
  • Organizational Change Management
  • Architecture
  • DOD
  • Healthcare
  • Logistics
  • Management System
  • Enterprise Management
  • ITIL
  • PMS
  • SME
  • ERP
  • Windows
  • QA
  • ISO
  • HR
  • Resource Allocation

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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