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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Riverwoods, IL | $33,566 | $16.14 |
| 2 | Phoenix, AZ | $33,356 | $16.04 |
| 3 | New Castle, DE | $32,895 | $15.81 |
| 4 | New Albany, OH | $32,544 | $15.65 |
| 5 | Houston, TX | $31,955 | $15.36 |
| 6 | West Valley City, UT | $30,563 | $14.69 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $98,507 | $47 | - |
| 2 | Customer Liaison | $83,988 | $40 | - |
| 3 | Service Consultant | $81,763 | $39 | - |
| 4 | Service Officer | $76,854 | $37 | - |
| 5 | Cashier/Customer Service And Supervisor | $76,546 | $37 | - |
| 6 | Customs Consultant | $70,460 | $34 | - |
| 7 | Service Desk Associate | $69,022 | $33 | - |
| 8 | Customer Service Senior Associate | $61,814 | $30 | - |
| 9 | Special Service Associate | $60,367 | $29 | - |
| 10 | Customer Solutions Specialist | $59,626 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | HSBC Bank | $40,464 | $19 | 10 |
| 2 | MetLife | $37,225 | $18 | 37 |
| 3 | JPMorgan Chase & Co. | $35,383 | $17 | 272 |
| 4 | American Express | $35,163 | $17 | 6 |
| 5 | Synchrony Financial | $34,424 | $17 | - |
| 6 | Mastercard | $34,042 | $16 | - |
| 7 | Bank of America | $33,965 | $16 | 224 |
| 8 | Citi | $33,880 | $16 | 19 |
| 9 | Capital One | $33,339 | $16 | 21 |
| 10 | Commerce Bank | $32,898 | $16 | 2 |
| 11 | Fifth Third Bank | $32,784 | $16 | 147 |
| 12 | Santander Consumer USA | $30,319 | $15 | - |