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Dispatch assistant education requirements

Updated January 8, 2025
2 min read
Usually, dispatch assistants don't need a college education. The most common degree for dispatch assistants is bachelor's degree with 31% graduates, with only 29% dispatch assistant graduates earning high school diploma. Dispatch assistants who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include data entry, customer service and emergency calls.

What education do you need to become a dispatch assistant?

What degree do you need to be a dispatch assistant?

The most common degree for dispatch assistants is bachelor's degree, with 31% of dispatch assistants earning that degree. The second and third most common degree levels are high school diploma degree at 29% and high school diploma degree at 25%.
  • Bachelor's, 31%
  • High School Diploma, 29%
  • Associate, 25%
  • Diploma, 7%
  • Other Degrees, 8%

What should I major in to become a dispatch assistant?

You should major in business to become a dispatch assistant. 34% of dispatch assistants major in business. Other common majors for a dispatch assistant include criminal justice and accounting.

Best majors for dispatch assistants

RankMajorPercentages
1Business33.6%
2Criminal Justice9.6%
3Accounting6.8%
4General Studies5.7%
5Psychology5.5%

20 best online courses for dispatch assistants

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1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Retail Customer Service

coursera

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

3. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

4. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

5. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

6. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

9. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

10. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

11. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

12. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

14. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

15. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

16. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

17. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

18. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Customer Service English Essentials

udemy
4.7
(6,873)

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone...

20. Airline Operations: Flight Planning and Flight Dispatch

udemy
4.3
(702)

Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...

Average dispatch assistant salary by education level

Dispatch assistants with a Bachelor's degree earn more than those without, at $39,360 annually. With a Associate degree, dispatch assistants earn a median annual income of $38,914 compared to $36,669 for dispatch assistants with an High School Diploma degree.
Dispatch assistant education levelDispatch assistant salary
High School Diploma or Less$36,669
Bachelor's Degree$39,360
Some College/ Associate Degree$38,914

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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