What is a dispatch manager and how to become one

Key steps to become a dispatch manager

1. Explore dispatch manager education requirements

   Most common dispatch manager degrees

   Bachelor's

   37.5 %

   Associate

   24.7 %

   High School Diploma

   24.6 %

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2. Start to develop specific dispatch manager skills

   Skills	Percentages
   DOT	24.21%
   GPS	7.25%
   Customer Satisfaction	4.98%
   Disciplinary Actions	3.87%
   Safety Regulations	3.85%

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3. Complete relevant dispatch manager training and internships

   Accountants spend an average of 6-12 months on post-employment, on-the-job training. New dispatch managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a dispatch manager based on U.S. Bureau of Labor Statistics data and data from real dispatch manager resumes.

4. Gain additional dispatch manager certifications

   Dispatch manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific dispatch manager certification, having one may help you stand out relative to other applicants.

   The most common certifications for dispatch managers include Commercial Driver License (CDL) and Certified Management Accountant (CMA).

   More About Certifications

5. Research dispatch manager duties and responsibilities

   • Utilize GPS tracking system in order to manage, trace and locate drivers within their assign locations.
   • Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
   • Introduce and implement the GPS system for driver tracking.
   • Renegotiate current LTL rate discounts with regional partner carriers.

6. Prepare your dispatch manager resume

   When your background is strong enough, you can start writing your dispatch manager resume.

   You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a dispatch manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

   Choose from 10+ customizable dispatch manager resume templates

   Build a professional dispatch manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your dispatch manager resume.
   

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7. Apply for dispatch manager jobs

   Now it's time to start searching for a dispatch manager job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams