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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $35,976 | $17.30 |
| 2 | Hartford, CT | $35,513 | $17.07 |
| 3 | New York, NY | $35,143 | $16.90 |
| 4 | Springfield, MA | $34,955 | $16.81 |
| 5 | Inver Grove Heights, MN | $33,790 | $16.25 |
| 6 | San Jose, CA | $33,789 | $16.24 |
| 7 | Kenilworth, NJ | $33,571 | $16.14 |
| 8 | Milwaukee, WI | $33,398 | $16.06 |
| 9 | Detroit, MI | $32,866 | $15.80 |
| 10 | Fort Collins, CO | $32,623 | $15.68 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Agent | $41,336 | $20 | - |
| 2 | Customer Service Consultant | $39,196 | $19 | - |
| 3 | Representative | $36,491 | $18 | - |
| 4 | Customer Engagement Specialist | $35,125 | $17 | - |
| 5 | Call Center Technician | $35,012 | $17 | - |
| 6 | Customer Service Technician | $34,517 | $17 | - |
| 7 | Service Agent | $34,189 | $16 | - |
| 8 | Call Center Coordinator | $34,160 | $16 | - |
| 9 | Customer Service Representative | $34,006 | $16 | - |
| 10 | Customer Care Professional | $33,808 | $16 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | TTI Maumee Equipment | $32,732 | $16 | - |
| 2 | Laserfiche | $32,291 | $16 | - |
| 3 | Intelligent Decisions | $31,021 | $15 | - |
| 4 | Network Design | $30,957 | $15 | - |
| 5 | Genesis Networks | $30,956 | $15 | - |
| 6 | Turnkey Technologies, Inc. | $30,914 | $15 | - |
| 7 | The MIL Corporation | $30,897 | $15 | - |
| 8 | Systems Integration | $30,890 | $15 | 12 |
| 9 | Future Technologies | $30,839 | $15 | - |
| 10 | TRI-COR Industries, Inc. | $30,829 | $15 | - |
| 11 | Evertec | $30,816 | $15 | - |
| 12 | Business Data Systems | $30,800 | $15 | - |
| 13 | BITHGROUP Technologies | $30,661 | $15 | - |
| 14 | Applied Systems | $30,454 | $15 | - |
| 15 | Datatek | $30,420 | $15 | - |
| 16 | iCom.com (Internet Communications) | $30,192 | $15 | - |
| 17 | Radiant Systems | $30,027 | $14 | - |
| 18 | ALLDATA | $29,553 | $14 | - |
| 19 | Information Systems Security Association | $28,574 | $14 | - |
| 20 | National Computer Systems | $27,697 | $13 | - |