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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $56,517 | $27.17 |
| 2 | Springfield, MA | $55,185 | $26.53 |
| 3 | Kenilworth, NJ | $52,311 | $25.15 |
| 4 | Providence, RI | $46,230 | $22.23 |
| 5 | San Jose, CA | $45,099 | $21.68 |
| 6 | Boone, NC | $44,766 | $21.52 |
| 7 | Hartford, CT | $44,566 | $21.43 |
| 8 | Baltimore, MD | $41,218 | $19.82 |
| 9 | Bellevue, WA | $41,195 | $19.81 |
| 10 | Fort Collins, CO | $39,287 | $18.89 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $101,993 | $49 | - |
| 2 | Customs Consultant | $91,327 | $44 | - |
| 3 | Customer Service Senior Associate | $87,503 | $42 | - |
| 4 | Specialist | $84,049 | $40 | - |
| 5 | Customer Account Executive | $77,533 | $37 | - |
| 6 | Customer Relationship Specialist | $77,520 | $37 | - |
| 7 | Customer Support Executive | $72,710 | $35 | - |
| 8 | Solution Specialist | $72,022 | $35 | - |
| 9 | Customer Service Executive | $70,540 | $34 | - |
| 10 | Customer Liaison | $68,256 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Laserfiche | $50,721 | $24 | - |
| 2 | Information Systems Security Association | $48,608 | $23 | - |
| 3 | ALLDATA | $42,483 | $20 | - |
| 4 | Applied Systems | $41,814 | $20 | - |
| 5 | Radiant Systems | $41,656 | $20 | - |
| 6 | National Computer Systems | $41,512 | $20 | - |
| 7 | Datatek | $41,440 | $20 | - |
| 8 | Systems Integration | $41,068 | $20 | 11 |
| 9 | Genesis Networks | $40,225 | $19 | - |
| 10 | Business Data Systems | $40,021 | $19 | - |
| 11 | Intelligent Decisions | $39,553 | $19 | - |
| 12 | Turnkey Technologies, Inc. | $39,459 | $19 | - |
| 13 | BITHGROUP Technologies | $39,439 | $19 | - |
| 14 | Evertec | $39,238 | $19 | - |
| 15 | Network Design | $39,088 | $19 | 2 |
| 16 | iCom.com (Internet Communications) | $38,874 | $19 | - |
| 17 | The MIL Corporation | $38,465 | $18 | - |
| 18 | TRI-COR Industries, Inc. | $38,131 | $18 | - |
| 19 | Future Technologies | $37,943 | $18 | - |
| 20 | TTI Maumee Equipment | $37,374 | $18 | 4 |