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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $34,828 | $16.74 |
| 2 | Plymouth, MN | $33,364 | $16.04 |
| 3 | Blasdell, NY | $33,144 | $15.93 |
| 4 | Hackensack, NJ | $32,478 | $15.61 |
| 5 | Los Angeles, CA | $32,374 | $15.56 |
| 6 | Newark, DE | $31,419 | $15.11 |
| 7 | Chicago, IL | $31,126 | $14.96 |
| 8 | Fort Collins, CO | $30,446 | $14.64 |
| 9 | Silver Spring, MD | $30,099 | $14.47 |
| 10 | Detroit, MI | $29,841 | $14.35 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $110,554 | $53 | - |
| 2 | Customs Consultant | $100,905 | $49 | - |
| 3 | Customer Account Executive | $73,733 | $35 | - |
| 4 | Service Officer | $64,912 | $31 | - |
| 5 | Telephone Service Adviser | $59,965 | $29 | - |
| 6 | Telesales Representative | $59,757 | $29 | - |
| 7 | Logistics Service Representative | $54,873 | $26 | - |
| 8 | Installation Service Representative | $54,480 | $26 | - |
| 9 | Customer Care Consultant | $54,466 | $26 | - |
| 10 | Retention Representative | $51,672 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Washington Post | $33,831 | $16 | - |
| 2 | Level | $33,307 | $16 | - |
| 3 | Counterpoint | $33,283 | $16 | - |
| 4 | Motivators | $33,145 | $16 | - |
| 5 | EU Services | $32,989 | $16 | - |
| 6 | Planit | $32,705 | $16 | - |
| 7 | Intex | $32,627 | $16 | - |
| 8 | ProMedia Group | $32,337 | $16 | - |
| 9 | WIRED | $32,303 | $16 | - |
| 10 | Future | $31,409 | $15 | - |
| 11 | Taunton Press | $30,975 | $15 | - |
| 12 | People Magazine People.com | $30,677 | $15 | - |
| 13 | Entertainment Weekly | $30,370 | $15 | - |
| 14 | The Motion Agency | $30,259 | $15 | - |
| 15 | Entertainment Tonight | $29,862 | $14 | - |
| 16 | Showtime Networks | $29,363 | $14 | - |
| 17 | TV Guide | $28,045 | $13 | - |
| 18 | VH1 | $27,370 | $13 | - |
| 19 | Current TV | $26,853 | $13 | 8 |
| 20 | TMZ | $26,251 | $13 | 2 |