Customer Service Representative III
Chicago, IL jobs
The Customer Service Representative III manages lower-volume databases, facilitates direct-to-patient ordering, and assists team members at the CSR 1 and CSR 2 levels with advice, escalations, and spikes in workload volume.
Receives and enters customer orders by scheduling deliveries, pickups, maintenance, and repairs for all private patients, facilities, homecare, and hospice providers through multiple computer databases.
Assists team members at the CSR I and CSR II levels with advice, escalations, and spikes in workload volume
Adheres to department performance standards, as defined by CS Team Leads, CS Supervisor, and CS Director.
Organizes team members at the CSR I and CSR II levels in the absence of Customer Service Team Leads and/or the Customer Service & Dispatch Manager.
Prioritizes orders based on urgency and contractual obligations.
Acts as a liaison to customer on equipment troubleshooting.
Transfers phone calls with professionalism and/or communicates clear messaging via email to proper employees.
Escalates orders to CS Leadership when necessary.
Represents the Company by adhering to policies, standard procedures, and standards of conduct.
Qualifications
Job Requirements
Associate degree or relevant work experience preferred
Ability to disseminate, analyze, and report data.
Ability to multi-task and solve problems with professionalism.
Strong attention to detail.
Superior communication and interpersonal skills.
Strong organizational and time management skills.
Ability to lead others.
Shift Information
This is a remote position, with a schedule of 12:30 pm - 9:00 pm CST, Monday thru Friday
Client Relationship Manager
Springfield, IL jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client.
+ Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented.
+ Monitors all program's activities and IT projects associated with the program
+ Includes setting due dates and responsible parties
+ Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met
+ Regular reporting out of all program's activities
+ Solicit feedback from the activity/task owners on sub-tasks
+ Maintain up-to-date activity timeline, articulate progresses and delays
+ Develops and manages activities timelines to ensure all deliverables are completed on schedule.
+ Obtain consensus for activities risks, decisions and closures
+ Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities.
+ Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met.
+ Escalate delayed activities to program's leadership
+ If activity owners are missing deadlines consistently and/or are unresponsive.
+ Managing contract amendments and project change requests for the client.
+ Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client.
+ Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams.
+ Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors.
+ Oversee daily operations and ensure alignment with client expectations and internal standards
+ Supports audits and regulatory reviews as needed
+ Ensure financial billing accuracy
+ Contact healthcare professionals for clarifications and information as needed
**_Qualifications_**
+ Min 5 years related client services experience, preferred
+ Min 5 years' experience in managing complex program activities with high accountability, preferred
+ Bachelor's degree preferred
+ Ability to travel - less than 25%
+ Proven product knowledge in business area
+ Licensed pharmacy technician in Texas preferred
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities.
+ Own and develop tracking tools to achieve specific program management goals and activities.
+ Create and participate in recurring business review presentations
+ Recommends new practices, processes, metrics, or models
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900.00 - $92,400.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
IDN Key Account Executive II - Chicago, IL
Chicago, IL jobs
Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany.
The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel.
The ideal candidate should reside in or near Chicago, but other locations in major metropolitan areas within the assigned territory will be considered.
Responsibilities
Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices.
Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives.
Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts.
Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales.
Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements.
Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines.
Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts.
Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts.
Maintain accurate up-to-date customer records in the Account Management system.
Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications.
Foster Dynavax core values and leadership behaviors.
Other duties as assigned.
Qualifications
Bachelor's Degree required from an accredited institution; MBA preferred.
3+ years of life sciences sales experience required; IDN/Hospital experience preferred.
2 years of vaccine or buy & bill experience required.
2+ years of strategic account management experience preferred.
Knowledge of the IDN/Hospital landscape within assigned territory required.
Previous health system account management experience is highly preferred.
Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization.
Documented track record of consistent sales and growth success along with superb account management skills.
Proven track record of financial/budget management experience.
Knowledge of large health systems, including immunization related quality initiatives.
Excellent oral and written communication skills, presentation and influencing skills.
Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning.
Experience in matrix management, change advocate.
Heavy travel required.
Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness
Ability to operate a motor vehicle.
Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers.
Must be able to obtain all industry credentials and certifications.
Additional Knowledge and Skills desired, but not required:
C-suite leadership and account management experience within IDNs and Hospitals is highly preferred.
California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice:
*********************************************************************************************
Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
Auto-ApplyField Education Specialist, Ultrasound
Illinois jobs
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
Work Type: Field Based/ Remote
The Target Pay Range for this position is $71,000 - $89,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
Job Purpose/Overview
The role of the Field Education Specialist, Ultrasound is to enhance the customer education experience by providing a high level of customer service and educational opportunities on including but not limited to: post sale onsite installation and education through applications training and veterinary scanning techniques; attend industry wet labs, tradeshows and complete product demonstrations in collaboration with the Sales Team; Serve as a lab instructor at Sound's Academy of Veterinary Imaging to supplement and enhance the didactic portion of introductory education courses through hands on training. This team of ultrasound educators provide an essential and comprehensive ultrasound education to Veterinarians, Veterinary Technicians and Sonographers who in turn implement learned techniques within their own practices.
Essential Duties and Responsibilities
Schedule ultrasound applications training process with customer
Design onsite apps training specific to customer needs
Deliver comprehensive applications training for entry level Ultrasound products offered by Sound.
Drive communication with Account Manager and DR Field Applications Specialist pre and post training
Connect ultrasound equipment to customers PACS, HIS and Telemedicine services
Customize entry level Ultrasound products to suit customer needs (presets, annotations, measurements)
Instruct on basic ultrasound physics and scanning techniques (probe handling, scanning planes, image orientation)
Instruct on veterinary imaging techniques for completing an abdominal ultrasound exam
Discuss uses for ultrasound in patient evaluation and treatment plan
Instruct on basic measurements necessary for obtaining diagnostic information
Provide applications (knobology) training for entry level Ultrasound products offered by Sound.
Optimize entry level Ultrasound products to suit student needs in lab environment
Set up for and clean up following labs
Handle laboratory animals (walking, feeding, transporting)
Ongoing educational feedback, as need on advanced system uses
Manage required reports, expenses, travel arrangements, and clerical reporting of tasks
Perform other duties as assigned
Education and Experience
RDMS/RVT/RCMS, LVT, licensure strongly encouraged
BS/BA degree in related field or equivalent experience
Abdominal and Cardiac veterinary sonographer
Comprehensive knowledge of entry level Sound Imaging Ultrasound systems
Ability to provide clear instructions in an educational format; written and didactic.
Must possess good interpersonal skills with a customer service-oriented attitude
Intermediate computer skills required, including but not limited to:
Knowledge of basic computer networks and components required
Knowledge of all Microsoft office applications required
Knowledge of Medical image/video formats and storage methods
Knowledge of video conferencing applications
Knowledge, Skills and Abilities
Must have strong planning & organizational skills with good attention to detail
Ability to handle many tasks at once including heavy phone and email volume
Knowledge of veterinary anatomy and ultrasound uses in patient treatment and evaluation
Knowledge of ultrasound physics and ability to explain
Ability to follow through and resolve issues
Ability to work independently with minimal supervision
Previous veterinary medicine background preferred
Prior customer service, ultrasound applications, teaching/education experiences a plus
Travel
Will there be notable travel in this position? Yes Percent of time: 90%
Working Conditions
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
About Antech
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
All Full-time associates are eligible for the following benefits and more:
Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.
Note to Search Firms/Agencies
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Auto-ApplyClinical Quality Documentation Specialist, Full-time, Days, Hybrid ($4,000 sign-on bonus)
Chicago, IL jobs
is $37.35 - $48.56 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year ($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Description
The Clinical Quality Documentation Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Clinical Quality Documentation Specialist I position facilitates improvement in the overall completeness and accuracy of quality data and outcomes through extensive interaction with physicians, nursing staff, interdisciplinary quality committees, multidisciplinary teams and clinical coders. The Clinical Quality Documentation Specialist I applies clinical expertise, knowledge of the national Quality agenda, professional nursing standards, current research, best practices, and interdisciplinary collaboration to advance problem analysis and creative process redesign for clinical documentation.
The Clinical Quality Documentation Specialist I acts as a change agent to systematically drive and implement change as prioritized by Clinical Documentation Leadership and Senior Clinical and Senior Quality leadership and/or through the quality and safety committees. Participates in performance improvement initiatives, receives and monitors control plans and data trends under the purview of the Clinical Documentation and Clinical Quality Programs and in collaboration with clinical interdisciplinary quality committees and physician practices. Key to this role is the ability to compel changes in documentation through in-person interaction to facilitate accurate representations of patient characteristics within the medical record so that process and outcome measures based on documentation reflect performance accurately.
Responsibilities:
* In partnership with Clinical Documentation Leadership and the Medical Directors of Clinical Documentation, maintains integrated relationships with business unit and system physician and administrative leaders to advance quality metrics through front-line documentation efforts.
* Rounds daily with physician and advanced practice providers (APPs) in assigned service line(s) or business units to ensure appropriate and accurate documentation in the medical record. Ensures the level of services and acuity of care will accurately be reflected in quality outcomes.
* Partners with operational and medical leadership in a given service line or business unit to identify, develop and implement successful communication and education, to engage physicians and improve processes and outcomes.
* Performs daily medical record reviews in assigned service line(s). Performs data collection activities to identify documentation issues, quality issues, and opportunities for improvement in patient care and services.
* Basic understanding of clinical documentation through the lens of local and national quality and ranking methodologies, including but not limited to, U.S. News and World Report, Vizient, Leapfrog, the CMS Star Rating, and payer contracts and assists the Managers of Clinical Documentation in execution of and maintenance of key strategies to effect change.
* Understands the basics of leveraging their NM network to initiate conversations, identify root causes and resolution, and align resources.
* Analyzes quality and patient safety data to identify patterns in the management of patient care and services using reported 1.) Hospital acquired conditions, 2) Patient safety indicators, 3) Case Mix index, and 4) Expected mortality.
* Collaborates with the Clinical Quality Team to model, teach and improve upon the culture of safety with shared improvement in all venues.
* Presents updates to operational and medical leadership, attending and resident physicians and interdisciplinary quality committees.
* Communicates effectively and collaborates with colleagues and the Clinical Coding Team. Fosters an environment to execute a shared vision in creating a model of best practice in the accurate reporting of patient diagnoses, comorbid conditions and treatment rendered.
* Professional Development and Education:
* Masters evidence and literature in relevant clinical area, discipline, and improvement science, including clinical quality improvement, patient safety, human factors, failure modes, root cause analysis, and related performance and safety resources.
* Applies knowledge of professional nursing standards, best practices, and interdisciplinary collaboration to advance problem analysis and resolution and creative process redesign.
* Other:
* Participates in a minimum of one NM Clinical Documentation committee as approved by Manager, Clinical Documentation
* Participates on departmental and hospital committees and task-forces as assigned.
* Participates in concurrent performance improvement activities and on-going review activities.
* Performs other job-related duties as requested, including special projects.
* Complies with Northwestern Memorial Hospital policies on patient confidentiality including HIPPA requirements and Personal Rules of Conduct.
Qualifications
Required:
* Registered Nurse in the State of Illinois
* Bachelor's or Master's degree in nursing
* Minimum 2 years of experience of bedside nursing care and participation in clinical quality, patient safety, or related initiatives with evidence of effective change management skills.
* Must possess and consistently demonstrate:
* Strong interpersonal, communication, conflict management, diplomacy and negotiation skills.
* Proven leadership to affect positive clinical quality outcomes.
* Analytical skills necessary to independently collect analyze and interpret clinical data.
* Basic computer skills and willingness to learn computer applications relative to this position
Preferred:
* Master's Degree
* Five years' experience in medical/ surgical, critical care, intensive care or emergency care preferred
Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Business Development Associate Manager Track
Cicero, IL jobs
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Vision insurance
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefits, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S., providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an on-site lab and in-house X-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo sell and market urgent care medical services and occupational health services to local businesses, physicians, and consumers. The main focus will be to grow the patient counts per day, increase the number of local businesses using our services, and brand American Family Care to the consumer through marketing and sales events. Responsibilities
Increase the total number of patients per day.
Develop strategies to increase market awareness of urgent care and occupational health services in the local area
Develop definitions of target markets, business opportunities, and customers through data mining, research, and experience
Represent the company through calling on local businesses, medical practices, presentations, or industry events, and assume full accountability for the ongoing management of these opportunities
Develop and manage the departmental budget
Establish and maintain effective, positive working relationships with all departments, center, and corporate employees, and franchisees.
Assist the center administrator with day-to-day tasks, learning the role and responsibilities.
Other duties and responsibilities as assigned.
Assist the manager in day-to-day operations.
Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders.
Monitor industry regulations and compliance requirements related to marketing activities.
Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals.
Proven experience in marketing roles, preferably within the healthcare industry.
Strong understanding of marketing principles, strategies, and tactics.
Proficiency in digital marketing platforms, social media management, and content creation.
Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services.
Qualifications
Bachelor's degree or relevant education
Successful experience developing, implementing, and achieving results with sales and marketing strategies
Ability to conduct face-to-face sales appointments, cold and warm calling, including but not limited to direct-to-consumer, business, and physicians
Strong organization and communication skills
Possess the skills to be independent, motivated, and results-driven in establishing new business, following through with communication with all accounts, and being held accountable for the growth of the business
Previous healthcare services or sales experience is highly preferred
Fluency in Spanish preferred
Flexible work from home options available.
Compensation: $35.00 - $45.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyCompanion Caregiver
Palatine, IL jobs
We are looking for caregivers that are interested in learning and growing their skills within the senior care industry. Our Companion Caregivers are not only reliable, dependable and honest, but also compassionate and caring. RESPONSIBILITIES
Providing companionship and conversation
Assisting with personal care tasks such as bathing, grooming, dressing, bathroom needs, and feeding
Performing light housekeeping tasks such as laundry and linen changing
Laying out clothes and assisting with dressing
Planning and preparing meals
Providing medication reminders
Providing transportation to and from appointments
Helping family members learn safe care techniques
QUALIFICATIONS
Ability to treat clients with dignity and respect
Ability to interpret the client's provided plan of care
Valid driver's license and transportation
Ability to be flexible and adapt to new situations
Tolerance to small pets (i.e. dogs and/or cats)
Must be able to be reached via phone or email for shift schedules, client updates and/or emergencies
Able to lift a minimum of 25 lbs
Prior experience with dementia patients and senior care, a plus!
WHY JOIN THE INDUSTRY?
Health benefits available
Competitive compensation
Flexible scheduling
Training and support for our caregivers
This is a remote position.
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
Auto-ApplyPublic Benefit Supervisor
Springfield, IL jobs
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $52,100.00 - $65,125.00 based on experience
*This position is on-site and candidate must be able to work at HSHS - St. John's Hospital in Springfield, IL*
Essential Job Functions:
Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation
Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Monitors staff account level work outcomes to ensure productivity and quality standards are maintained.
Monitors workflow and action planning for successful KPI measures. Functions as subject matter expert and staff resource for department policies & procedures, hospital system policies and procedures, and government benefit programs.
Assists Manager or Director with staff time & attendance compliance.
Develops & maintains proactive working relationship with county/state/federal Medicaid caseworker partners.
Works collaboratively with other revenue cycle departments and associates with a special emphasis on Case Management, Patient Access, Financial Counseling and Physician office staff.
Ability to travel when needed.
Other job duties as assigned.
Employment Qualifications:
Minimum years and type of experience:
2 years' experience interacting with patients regarding hospital financial issues.
Superior customer service skills and ability to communicate with all levels effectively.
Accustomed to substantial computer use and possesses a strong ability to multi-task required.
Other knowledge, skills, and abilities preferred:
4 year/Bachelor's Degree preferred.
Minimum Education
:
High School Diploma or GED. Combination of post-secondary education and experience will be considered in lieu of degree.
Certifications:
CRCR within 9 months of hire.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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Know your Rights
Auto-ApplyFOODSERVICE DESIGNER- (REMOTE)
Chicago, IL jobs
Job Description
Salary: $90,000-$110,000 (commensurate with experience) + bonus eligible
Reports To: Sr. Foodservice design manager
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
Are you a creative and passionate designer with a flair for creating stunning cafés and retail environments? Do you have a strong background in foodservice design and an eye for innovation? If so, we have an exciting opportunity for you to join our team at Compass as a BIM Manager and Foodservice Designer. In this role, you will play a key part in designing future state retail and food spaces for our diverse range of clients in corporate workplaces, education, sports, and leisure industries, while also helping create a basis of design guidelines for our national clients.
Job Responsibilities
Innovating new foodservice concepts within the Compass portfolio, staying ahead of industry trends and client preferences.
Producing accurate and visually appealing foodservice layouts and design deliverables for all design phases (SD, DD, CD, CA) using Revit and/or CAD, with minimal supervision.
Creating precise equipment plans, utility rough-ins (plumbing and electrical), and Special Conditions plan details while coordinating with project Architectural/Engineering backgrounds.
Selecting foodservice equipment and reviewing it using AutoQuotes in accordance with Compass Standards and Director/VP direction.
Generating and documenting manufacturer equipment quotes for equipment specifications.
Reviewing manufacturer drawings and cut sheets for accuracy and feasibility against foodservice plans and manufacturer quotes.
Compiling accurate equipment cut books to ensure smooth implementation on-site.
Conducting thorough reviews of all custom fabrication drawings and collaborating with the VP of Design to coordinate millwork and equipment fabrication design changes.
Assembling 11400 foodservice specification manuals as necessary, ensuring compliance with industry standards.
Working under minimal supervision while communicating effectively with the Revit/CAD Team and the PM team regarding project tasks, progress, and deadlines.
Maintaining project documentation and Revit/CAD libraries to facilitate seamless workflow.
Actively participating in project design and engineering meetings as directed.
Qualifications
Demonstrable expertise in all major aspects of foodservice design and kitchen equipment industry, particularly through the construction drawing process.
Proficiency in using KCL and AutoQuotes software is necessary for equipment selection and specifications.
Critical experience in Autodesk Revit is essential; candidates without Revit experience should not apply.
Prior experience in preparing 11400 specifications, equipment cost estimating, and a good understanding of relevant codes.
•Proven professional experience in a related field, showcasing strong design, management, and delivery skills.
A bachelor's degree in a design-related field is necessary, with preference given to candidates with qualifications in Architecture, Interior Design, or Engineering.
If you are a self-motivated team player with a passion for design and the technical expertise to bring your ideas to life, we encourage you to apply for this exciting position.
Join Compass and be a part of our creative team that shapes unique and functional foodservice spaces for our valued clients.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1479737
Compass Corporate
Alexis Ditaway
[[req_classification]]
Health Equity Intern
Chicago, IL jobs
Are you ready to join a passionate community of people who are changing how health care is delivered? A place where you will find a career you love while truly making a difference building healthier communities. If this sounds like you, we would love to have you apply as Health Equity Intern, with Medical Home Network! Since 2009, Medical Home Network (MHN) has partnered with Federally Qualified Health Centers (FQHCs) nationwide to transform care in the safety net, reduce health disparities, and build healthier communities. A mission-driven public benefit corporation, MHN helps FQHCs succeed in value-based care through technology, care model innovation, and strong partnerships. Our proven approach delivers leading health outcomes, lower costs, and elevated quality performance. We're expanding our reach and impact to help more FQHCs enhance care for their patients. Modern Healthcare has named MHN one of the Best Places to Work in Healthcare for four years running (2021-2024). MHN was recently recognized as a Great Place to Work in 2025.
THE OPPORTUNITY:The Health Equity Intern will work with the Wellness West Operations Team to help bring the Wellness West Workforce Program to life. The program is designed to strengthen the workforce by focusing on four key areas: recruiting and retaining community health workers, addressing social determinants of health, providing professional support and supervision, and delivering staff development and training. This is a part-time position, working 20-25 hours per week on a hybrid schedule. The role includes time at the MHN office, within the community, and remote work. THE PERKS:
Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
20-25 hours a week
Hybrid, flexible schedule: Onsite on Tuesdays; remote with flexible hours for the remainder of the week.
WHAT YOU CAN LOOK FORWARD TO:
Support the Wellness West operations team in helping to drive initiatives that improve the social determinants of health for Wellness West patients and/or the Wellness West workforce.
Support the Wellness West operations team in managing and implementing the Workforce Program, which includes but is not limited to:
Tracking applicants for the patient and consumer stipend program, ensuring applicants go through training, and connecting applicants with partner organization for interviews
Maintain tracking of SDOH spending by budget
Assist Training and Referral Managers in implementing clinical supervision programming and tracking participants
Assist Training and Referral Managers in developing and coordinating continuing education programming for community health workers
Research and implement additional initiatives that could advance equity through hiring and building up the workforce within the Westside community, including:
Supporting the capacity of grassroots organizations and community health centers to meet the needs of West Side residents
Expanding and enhancing the pool of resources available to West Side residents
Building satisfying and sustainable employment opportunities located within the community
Work with the Program Evaluator to gather metrics and report on success of the program to grant funder
In collaboration with Wellness West team, deliver Race and Health Equity Trainings
Attend Race and Health Equity Committee meetings
Support Wellness West operations team on other projects and duties as assigned
WHAT YOU'LL NEED TO SUCCEED:
Bachelor's Degree with a health care or social work related major or minor preferred, but healthcare experience may be substituted.
Excellent verbal and written communication skills, including public speaking skills
Strong computer skills, particularly with the entire Microsoft Office suite, including Word, Excel, Access, PowerPoint, and Outlook
Excellent client/customer service orientation
Ability to deal effectively with a variety of individuals and professionals, including patients, clinic staff, physicians, and senior leadership
Ability to work successfully in a team environment
Ability to multi-task, prioritize, and work under deadlines
Proactive, self-directed, and able to approach complex tasks independently
Familiarity with Chicago's Westside preferred
Knowledge and experience preferred in the area of Patient Centered Medical Homes
Familiarity with public health or social work preferred
Medical Home Network is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyRegistered Dietitian
Carterville, IL jobs
Join Southern Illinois' leading healthcare organization, with over 380 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a full-time Registered Dietitian for our Nutrition Services at Shawnee Health Centers. This position reports directly to the Nutrition Services Coordinator.
Essential Job Functions:
* Duties: As a member of the health care team, the Clinical Outpatient Nutrition Service Manager will:
* Coordinate all phases of nutritional care including nutrition assessment, care planning, monitoring, education and counseling of outpatients of all ages.
* Provide nutrition services and medical nutrition therapy integrated with the patient's medical goals.
* Evaluate, interpret, monitor and document the nutritional assessment and care plan in the patient's record.
* Provide group nutrition classes on various nutrition related topics for nursing/medical assistants, clinical patients or community members.
* Function as an integral member of the clinical patient care team.
* Develop, review, update and implement educational materials to meet the needs of patients and professionals in collaboration with the Clinical Outpatient Nutrition Services Manager.
* Comply with staff and other meeting requirements of the corporation.
* Reliable transportation on the job is mandatory.
* Required to work a flexible schedule, including some evenings, weekends and early morning hours.
* May be required to provide services at other Shawnee Health Care centers.
Attendance
Employee must maintain regular, punctual attendance consistent with Shawnee Health Service policies and procedures. Employee must to report to work and be on time for each scheduled shift unless scheduled absent or on approved leave in accordance with federal and/or state law. Regular employee attendance is essential to the efficient operation of Shawnee Health Service and is an essential component of employee's job duties.
Process Improvement
Employee will promote a culture of continuous improvement by actively participating in team based improvement events that will support SHS process improvement goals and initiatives.
Compliance with Policies/Procedures
Employee will maintain compliance with Shawnee Health Service policies, procedures, and on-going education requirements. Employee will maintain compliance with program specific standards and regulations.
Occupational Safety and Health Administration (OSHA) Health & Safety
Employee will comply with all standard operation procedures of Shawnee Health Service regarding employee health and safety, including but not limited to OSHA regulations (Blood borne Pathogen Standard and Hazardous Communication Rules), Environmental Protection Act (EPA) regulations governing waste disposal, and completion of unusual occurrence reports.
* Physical Requirements
Driving is required to perform work-related tasks or to attend seminars/workshop.
Position requires occasional bending, stooping, kneeling, twisting and stretching.
Requires normal range of hearing and vision.
Requires occasional lifting and carrying of up to 20 pounds.
* Required Working Conditions
Climate-controlled office environment.
* Licenses & Certifications
Must have a valid Illinois driver's license and auto liability insurance on personal vehicles.
Registration as a Registered Dietitian in Illinois.
Additional Job Duties and Responsibilities:
* Additional job duties may be required as infrequently assigned.
Remote work:
* Yes Eligible - Partial or Complete
* Employee's job duties, in whole or part, can be performed remotely. Hybrid/remote work arrangements may be considered in accordance with the Telework Policy.
Education & Experience Requirements:
* Mandatory
Bachelors of Science in Nutrition.
Registered Dietitian in the State of Illinois.
* Preferred
Certified Diabetes Educator Credential.
Experience in outpatient clinic providing nutritional counseling to patients of all ages on various diets including diabetic, low sodium, low fat low cholesterol, weight loss, pediatric, and gluten free.
Experience in providing group classes or support group desirable.
Bi-lingual in English and Spanish.
Competency Requirements:
* Mandatory
Must have motivational interviewing skills.
Must have active listening skills.
Must be capable of independent problem solving with minimal supervision.
Must have the ability to effectively instruct others.
Must be competent in the use of computers.
Must have the ability to effectively manage confidential patient and business information.
Must be capable of high level of discretion in handling confidential information.
Must have excellent communication skills, both written and verbal in addition to interpersonal and organizational skills.
* Preferred
Bi-lingual
Comprehensive Benefits Package
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Employer and Voluntary Paid Life
* Employer Paid Long Term Disability
* Voluntary Short-Term Disability
* Accident Insurance
* Critical Illness Insurance
* Flexible Spending Account
* Dependent Care Account
* 401k Retirement Pla
Director, Underwriting and Insurance Brokerage (Hybrid)
Naperville, IL jobs
Main Function
The Director of Underwriting and Insurance Brokerage is responsible for managing the underwriting department and underwriting for the Illinois Provider Trust (IPT) and Medical Alliance Insurance Company (MAIC) hospital and physician professional liability programs. Supports IHA's external insurance placements.
Outline of Responsibilities
Execute underwriting strategy and work cooperatively with claims, risk management, and actuarial staff in the evaluation of risks for inclusion in MAIC and IPT and to assure appropriate pricing of risks
Oversee the new and renewal underwriting process including renewal solicitation, application review, rating, communication of contribution/premium to members/insureds and issuance of all coverage documents
Operate in accordance with Letter of Authority for MAIC new and renewal business
Serve as a resource to members and insured regarding coverage and exposure issues
Develop and implement underwriting guidelines and workflow processes for department and Underwriting Coordinator
Supervision of Underwriting Coordinator
Supports IHA's brokerage business including renewal solicitations; analyzing quotes; presentation of renewal proposals to clients; invoicing; taxes as applicable; and policy review
Collaborate with internal departments including IT, and corporate finance to identify and implement process improvements
Other duties as defined
Qualifications
A minimum of 7 years of underwriting decision-making experience preferably for medical professional liability lines. Bachelor's degree required. At least 4 years of related experience may be considered in lieu of education. Must possess Illinois Producers license or obtain license within first year of employment. Strong analytical and organizational skills. Strong written and verbal communication skills with a keen ability to communicate technical information in a concise manner. Exhibit a high degree of professionalism, and possess solid interpersonal, and customer service skills. Exceptional attention to detail, problem solving and decision-making stills. Ability to thrive during peak seasonal workload times. Proficiency in Microsoft office suite. Routine travel is required.
Interested and qualified candidates may contact Chenice Thomas at ************** or via email at ***************************** .
Pay Range: $124,239 to $186,359 annually, actual compensation is dependent on job-related factors such as experience, education, skills and qualifications for the role.
We offer a competitive compensation package, including excellent benefits. IHA offers a full range of benefit programs based on eligibility. Click here to review our Benefit Summary.
Auto-ApplyOffice Manager
Evanston, IL jobs
ABOUT US
Jackson LLP is a boutique healthcare firm with a client-centered ethos and friendly work environment.
The ideal candidate is attracted to Jackson LLP's entrepreneurial culture and has a deep commitment to excellence in their work. They understand and appreciate the role of healthcare in societal and community health, including a recognition of healthcare as a human right, a thriving employer of millions, and a burgeoning area of law. Their interest in our field is genuine, curious, and enthusiastic.
POSITION DESCRIPTION
The Office Manager is a new hybrid role at Jackson LLP. This person will oversee the firm's day-to-day administrative operations, serving as the organizational hub that keeps our attorneys and staff working efficiently and collaboratively. The Office Manager will ensure that our firm's high standards for client service, professionalism, and internal communication are consistently maintained across both remote and in-person environments.
This role is ideal for someone seeking a stable, long-term position with excellent benefits in a collegial environment, perfect for a professional who values consistency, collaboration, and meaningful work. The successful candidate will be organized, tech-comfortable, professional, and personable - someone who takes pride in keeping a busy office running smoothly and anticipates the needs of those around them. Because all other positions at the firm are attorney roles, there is not an opportunity for promotion beyond the Office Manager role. There are, however, opportunities for raises, bonuses, and increased responsibility.
RESPONSIBILITIES:
The Office Manager will be based in Evanston and will work in-person from the office several days per week. They may work remotely the remaining days. They will collaborate daily with the partners, attorneys, and law clerks to ensure that firm operations run seamlessly.
The Office Manager will:
Prepare attorneys' daily call schedules and appointments by gathering information from the firm's calendars and setting reminders for each assigned attorney.
Serve as the initial point of contact for all incoming calls, including prospective clients, existing clients, and miscellaneous inquiries, exercising sound judgment in routing calls appropriately.
Communicate daily with clients and potential clients by phone and email to schedule consultations, send information requests, and provide general assistance.
Draft and send potential client quotes, engagement agreements, closing letters, and other administrative correspondence; review and edit client-facing documents for accuracy and clarity.
Manage the client onboarding process once a client has signed an engagement agreement - creating digital folders, saving documents, processing deposits, updating information in the firm's case management software (Clio), creating new matters, sending welcome emails, and notifying the firm team.
Support the firm's billing and financial operations by collecting payments, requesting retainer replenishments, paying vendor invoices, and entering basic expenses in Clio.
Maintain awareness of client trust account balances and ensure that clients have sufficient funds for authorized work.
Handle the firm's mail and deliveries - sorting incoming items, preparing outgoing USPS Priority Mail, and maintaining office inventory (supplies, snacks, and beverages).
Communicate with vendors and service providers as needed to support daily operations.
Coordinate internal celebrations (like birthday lunches).
Perform other administrative and operational duties as assigned by the attorneys.
REQUIREMENTS:
Basic Requirements:
Bachelor's degree
Interest in a long-term, stable, permanent position.
Ability to work several days per week in the Evanston office and remotely on other days.
Comfortable with highly variable tasks, which will range from complex to rote
Ability to exercise discretion when handling personal matters, appointments, and communications
Willing to communicate via various communication mediums (phone, email, and letter), including feeling comfortable making and taking frequent phone calls
Comfortable with technology, including Office 365 (Microsoft Word).
Strong organizational skills and attention to detail, with the ability to prioritize competing tasks and deadlines.
Excellent written and verbal communication skills, with a warm, professional demeanor.
Professional Experience:
Minimum of 10+ years of administrative, office management, executive assistant, operations, teaching, event planning, volunteer leadership, or other professional services experience.
Familiarity with client billing, invoicing, and light bookkeeping functions.
Demonstrated ability to manage confidential information with discretion.
Personal-Professional Characteristics and Strengths:
Organized, reliable, and self-motivated, with a strong sense of ownership and follow-through.
Comfortable working in a hybrid environment, communicating effectively with both remote and in-office staff.
Empathetic and calm under pressure, maintaining professionalism with clients and colleagues alike.
Enjoys variety in daily work and takes satisfaction in helping a busy professional team function smoothly.
Appreciates structure, stability, and a collegial firm culture that values both high performance and work-life balance.
Prefers steady, consistent responsibilities over advancement or high-pressure performance metrics.
ADDITIONAL INFORMATION
HOURS & LOCATION:
Monday through Friday, 8:30am - 5:00pm
This is a hybrid role with at least a few work days per week in our Evanston office.
BENEFITS
Benefits include:
Health insurance (with employer contribution)
Dental insurance (paid by employer)
Vision insurance (paid by employer)
Short-term disability insurance (paid by employer)
401k retirement with employer match
Profit-sharing
Paid personal time off
Paid holidays
EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT
Jackson LLP Healthcare Lawyers is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.
Jackson LLP is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Jackson LLP Healthcare Lawyers are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Our firm will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
Program Leader I, Workforce Health & Safety, Full-time, Days (Hybrid)
Winfield, IL jobs
is $31.00 - $43.40 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year ($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Description
The Program Leader I, HR, Workforce Health & Safety reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Program Leader I, HR is responsible for providing planning, support, and overall coordination of the employee programs for the health system.
Responsibilities:
* Possesses strong oral and written communication skills. Effectively communicates and collaborates with all layers of management and employee groups in diverse settings.
* Maintains employee inquiries, requests or reports and responds in a timely and considerate manner.
* Acts as a technical and informational resources for the department running reports and applying rigorous analytical skills in support of improvement projects.
* Effectively communicates and builds data process solutions.
* Support the creation, development, measurement and report of departmental metrics to measure key programs and opportunities.
* Possesses strong attention to detail and superior organizational skills to track progress, monitor timelines and provide administrative support for department initiatives.
* Adapts behaviors and work methods in response to new information, changing conditions, customer needs and team building.
* Builds trust with customers and team members.
* Other duties as assigned.
ADDENDUM - Program Leader I, Workforce Health & Safety
* Routinely monitors employee injury data for a designated division, department, or service line. Meets with leadership and staff routinely to develop and recommend measures for assuring safe practice/behavior.
* Recognizes and anticipates hazardous or unsafe practices. Identifies solutions (training, alternative products, change of practice) when unsafe behaviors or potential for injury is present.
* Provides professional and consultative support (i.e., professional advice, recommendations, evaluations, inspections, development, or hands-on assistance) to assure that safe work practices, procedures, and policies follow best practice, in addition to all pertinent regulatory, accreditation, and licensure standards.
* Enforces compliance with safe practice, policies, and regulatory requirements related to occupational health and safety.
* Coordinates collection, compilation and reporting data from resources within NMHC, as necessary, to effectively track metrics related to occupational health and employee safety.
* Maintains accurate documentation related to NMHC's occupational health and employee safety programs (i.e., Employee Injury Reports, OSHA Injury Logs, Safety Data Sheets, training records, etc).
* Promotes occupational health and employee safety activities by actively participating in various hospital and system-wide committees, implementation teams, and other task force teams as assigned.
* Keeps current on legislation, regulatory changes, code changes, maintains knowledge of current and emerging issues and trends in areas of specialty. Participates in regulatory processes, surveys, inspections as needed.
* Supports overall Workforce Health and Safety for the system while collaborating with Leaders, Regional Managers and Program Leads and other key stakeholders.
* Specific program oversight is assigned by manager and could include, but is not limited to the following: Provide support on Workforce Health and Safety system, SafetyNet, and work with the third-party programmer to ensure enhancements and or break/fixes are completed timely and on budget. Coordinate/liaison with Occupational Health partners to collaborate on projects, improve processes, and coordinate mass vaccination clinics. Provide support during integration and alignment of Workforce Health and Safety programs for acquired or merged companies. Assist with Workforce Health and Safety policy updates.
Qualifications
Required:
* Bachelor's degree in occupational health, environmental health, healthcare administration, healthcare management, public health, or related field
* One to three (1-3) years of relevant work experience
Preferred:
* Master's Degree in Occupational/Environmental Health, Public Health, Business, or related field and/or comparable experience
* Knowledge of Joint Commission, OSHA, CMS and IDPH standards and other relevant regulatory health and safety codes
* Knowledge or experience in performance improvement methodology
* Experience with health and safety regulations related to healthcare and ambulatory occupancies
Population Served:
* NM employees in designated region or business unit(s)
* Leadership
* Physicians and professional staff
* Infection Control & Prevention
* Quality Strategies
* Occupational Health
* NM Vendors and Contractors
* NM Campus partners
* Regulatory and accreditation agencies
Qualifications
Required
* Bachelor's degree
* Analytical skills
* Effective communication skills, both written and verbal
* Proven software competencies (MS Office Suite)
* Ability to travel to designated NM locations
Preferred
* N/A
Equal Opportunity
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Technical Data Migration Consultant
Chicago, IL jobs
Job Description70000-95000
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
At RLDatix we're making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal-helping people.
We're searching for a Technical Data Migration Consultant to join our team to help shape the future of healthcare innovation.
The Role:
Technical Data Migration Consultant
What You Will Do:
The Technical Data Migration Consultant will work for our subsidiary company, Galen Healthcare Solutions LLC. This role supports our clients by extracting data from previous EHRs and ancillary healthcare IT systems, transforming the data into new formats, and then importing the data into their new go forward EHRs. In addition to performing this technical work, the Technical Data Migration consultant will use their interpersonal, communication, and organizational skills to work with various internal and external stakeholders and to drive each project toward completion.
Key Responsibilities:
Develop, test, and execute data conversions including extracting healthcare data from various EHR systems, performing transformations upon the data, and importing it into target EHR (Epic, MEDITECH, Cerner, Allscripts)
Analyze healthcare data in HL7, CDA, CSV, and SQL formats for extraction, transformation, and import.
Convert data from multiple data sources, including creation of complex scripts with limited assistance.
Facilitate meetings with multiple internal and external stakeholders to gather requirements, identify data conversion needs, provide ongoing updates, and ensure high customer satisfaction.
Provide quality assurance on data conversion work: verify data integrity and identify data cleanliness issues and reconcile converted data to ensure accuracy.
Develop and update technical and business process documentation for data conversions (internal and customer-facing)
Participate in informal internal training as part of ongoing team improvement.
Work and manage support tickets independently.
Establish strong relationships with co-workers and clients and provide exemplary customer service by understanding and resolving issues quickly.
Participate in process improvement efforts.
Other duties as assigned.
Experience/Knowledge/Competencies You Will Need:
3+ years of experience working with healthcare data.
3+ years of experience working with EHRs/EMRs
High technical proficiency with Microsoft SQL Server, including the ability to create and edit complex queries and T-SQL scripts including dynamic SQL, required; experience with SSIS.
Experience working with the HL7 standard.
Familiarity with a variety of database types and interfaces (Microsoft Access, Oracle, various text formats, ODBC, OLE DB)
Current Epic Bridges certification is desired or willingness to obtain.
Direct experience in bridging the gap between end user requirements and technology solutions.
Bachelor's degree in computer science, engineering, information systems or a related field requirement. Equivalent knowledge and skills obtained through a combination of education, training and experience may meet this requirement.
Work Location and Schedule Requirements:
· This position is 100% remote. Work from home requirements are:
Ability to work independently and efficiently from a home office environment.
High Speed Internet Service
It is a requirement that employees work in a distraction-free workplace.
Occasional nights and weekends as dictated by client
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com.
Crime Scene Technician
Ohio, IL jobs
What you'll do: The Ohio Attorney General's Office is currently seeking an experienced individual for a Crime Scene Technician vacancy in the Bureau of Criminal Investigation (BCI) Section, Crime Scene Unit, Northern Ohio. This position will primarily be designated for remote working. There may be in person requirements for training and operational needs. The headquarter location is London, OH. The Bureau of Criminal Investigation, known as BCI, houses the state's official crime lab and identification services serving all of Ohio, as well as the criminal justice community. BCI also provides expert criminal investigative services to local, state, and federal law enforcement agencies upon request. With offices throughout the state, BCI stands ready to respond 24/7 to law enforcement agencies' needs.
Staff at BCI work every day to provide the highest level of service. This includes special agents who are on call 24/7 to offer investigative assistance to law enforcement, knowledgeable scientists and forensic specialists using cutting-edge technology to process evidence to bring criminals to justice, and criminal intelligence analysts and identification specialists who help local law enforcement solve cases. Experienced special agents, forensic scientists, and other law enforcement experts' staff BCI's three main divisions: 1) Identifications 2) Investigations and 3) Laboratory.
The successful candidate must reside in or be willing to relocate within 90 days to one of the following counties: Ashland, Crawford, Erie, Holmes, Huron, Lorain, Medina, Richland, Seneca, Stark, Summit, Wayne, counties only.
The duties for this position include, but are not limited to, the following:
* Serves as case agent assuming responsibility for conducting overt and/or covert criminal investigations.
* Performs various tasks in the field such as crime scene processing, subject, victim and witness interviewing.
* Develops informants and confidential sources.
* Conducts raids, searches and surveillance.
* Performs background investigations.
* Makes arrests.
* Gathers, evaluates and forwards criminal intelligence information.
* Completes and submits investigative reports for criminal and/or administrative actions.
* Serves as liaison to and works in cooperation with local, state, federal and other law enforcement/investigatory agencies.
* Provides courtroom evidence and testifies in court.
* Confers with prosecuting attorneys.
* Delivers speeches or presentations to specialized audiences and/or general public.
* Other duties as assigned.
Completion of bachelor's degree in forensic science or in a field related to crime scene investigation; 2 years of experience in crime scene investigation; valid driver's license.
* Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Investigation, Critical Thinking, Collaboration, Decision Making, Attention to Detail, Confidentiality
Preventive Care Navigator - IBCCP
Chicago, IL jobs
Job DescriptionDescription:
Job Title: Preventive Care Navigator - IBCCP
Compensation (Based on experience and qualifications): $19.10 - $27.66
Schedule: Monday - Friday 9:00am - 5:00pm with a Saturday Rotation 8:00am - 1:00pm
We are seeking a compassionate and detail-oriented Preventive Care Navigator - IBCCP to join our healthcare team. As a Preventive Care Navigator - IBCCP, will identify and assist clients in gaining access to integrated and support services. The Preventive Care Navigator will conduct education in a linguistically and culturally appropriate manner. He/She will provide documentation of all referrals, follow-ups, and educational training for tracking purposes.
Responsibilities:
Works with the IBCCP Team, Chicago Family Health Center staff and all support care services
Promotes health awareness and disease prevention.
Assists clients in scheduling appointments as needed.
Contacts patients for appointment reminders or outcome reporting.
Refers to appropriate screenings and diagnostic testing services.
Participates in community outreach and special events to provide awareness of the IBCCP program, education on breast and cervical health and risk reduction.
Identifies program appropriate educational materials for outreach use.
Utilizes the EMR notes to communicate with the Provider on patient's status.
Conducts client follow-up on an as needed basis.
Makes referrals as needed.
Participates in community events and networks with existing and new partners.
Attends all navigation and health prevention training.
If you are passionate about providing high-quality behavioral health care to patients in a primary care setting, we encourage you to apply for this exciting opportunity. We offer competitive compensation packages and a supportive work environment.
Work Arrangement: This role is eligible for a “hybrid remote” work arrangement. If hybrid, it is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required on a regular basis (weekly, monthly, etc.).
Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Requirements:
Education and Experience
Must have 1 or more years of health education experience.
CPR Certification will be required and maintained.
Must understand age- specific medical needs of all populations served.
Knowledge/Skills/Abilities
Demonstrated ability to collaborate effectively in a team setting.
Ability to maintain effective and professional relationships with patients and other members of the care team.
Comfort working in a medical setting as part of a multi-disciplinary team.
Strong communication and business acumen.
Ability to effectively engage patients in a therapeutic relationship, when appropriate.
Experience in working with a diverse population base preferred.
Ability to appropriately handle confrontation and conflict.
Ability to work independently and to seek consultation as necessary.
Ability to follow organization and departmental processes and procedures.
Ability to work in a high stress/fast paced/high work volume environment.
Infrastructure Engineer
Chicago, IL jobs
Midtown is seeking an Infrastructure Engineer to join our world-class team at our Chicago headquarters.
The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) and supports all club locations.
The role is hybrid work-from-home and required to also come in the office in Chicago 2 days per week (Monday/Tuesday)
The position is based in the Chicago area and will involve travel to Midtown club locations.
About Our Company
We work at Midtown to inspire people to transform their lives-and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
Who We Want
We are looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.
The Position
The Infrastructure Engineer is responsible for implementing, supporting, and maintaining Midtown's infrastructure systems. The position is a hands-on technical role and requires a strong foundation in on-premise networking and infrastructure, as well as expertise in Microsoft Azure cloud services. The Infrastructure Engineer will work on projects, serve as escalated support, and help monitor server systems to ensure reliable uptime, performance, and security across all our corporate and athletic club locations. This person is responsible for analyzing the needs of the business and working with the Midtown IT team to implement new cost-efficient technical directives and present project plans on how to best address infrastructure issues/shortcomings.
The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) but will require frequent travel to all Midtown locations as projects require.
The role is hybrid work-from-home and required to also come in the office in Chicago
This position is based in the Chicago area and will involve frequent travel to all eight Midtown club locations as projects require
ROLE AND RESPONSIBILITIES
Design, deploy, and maintain on-premise and Azure cloud infrastructure using performance and security best practices.
Implement hybrid cloud solutions integrating SaaS and on-premise systems.
Manage Azure resources including VMs, networks, storage, and containers.
Support and maintain Hyper-V infrastructure.
Apply security best practices and ensure compliance with data protection regulations.
Implement RBAC, network security groups, and collaborate on vulnerability remediation.
Manage LAN, SD-WAN, Wi-Fi, VPNs, and firewalls.
Maintain hybrid Microsoft Entra ID and Active Directory infrastructure including Group Policy management.
Monitor system performance using tools which include Microsoft SCOM, Azure Monitor, Application Insights, and Log Analytics.
Ensure high availability (HA), disaster recovery (DR), and business continuity (BCP) in on-premise and Azure cloud environments.
Optimize infrastructure services for the best cost efficiency and scalability.
Support software developer infrastructure including Azure containers, APIs, and app services.
Work with IT Security team to review security configurations, identify risk items, and perform vulnerability remediation.
Serve as an escalation point for infrastructure and support teams.
Maintain technical documentation and ensure alignment with security standards.
Provide off-hours support for critical upgrades/outages and conduct periodic site visits (25% travel).
Other duties assigned by manager.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelors in IT-related field or certificate equivalent.
4+ years in Infrastructure Engineering.
3+ years with Azure design/support.
Skilled in Azure Rights Management & Cloud App Security.
Proficient in PowerShell.
SCCM/SCOM, Active Directory, Group Policy expertise.
Hands-on with networking, virtualization, DNS, DHCP, ADFS, Firewall, VPN, certificate management.
Deep knowledge of Microsoft 365, Exchange, SharePoint, Teams, Intune, Defender, Purview.
Strong communication and problem-solving skills.
Eager to work with multiple teams and projects at the same time.
Experienced in a on-premise/cloud admin or similar role.
PREFERRED SKILL
Azure Network Engineer Associate (AZ-305), Azure Developer Associate (AZ-204), Microsoft Azure Administrator Associate (AZ-104).
Azure-based app development resources which include containers, APIs, and app services.
CCNA or Network related certificate/degree.
Business Continuity or Disaster Recovery planning experience.
IT Security Remediation experience.
ASSOCIATE BENEFITS
Complimentary club membership.
Discounts on Midtown products and services.
Access to hundreds of free courses for professional development.
Health insurance for eligible full-time associates (30+ hours a week).
And more.
Associate Benefits
Members of the Midtown team receive:
Salary Range: $105,000-$115,000. The actual compensation will depend on experience, and/or additional skills you bring to the table. Complimentary club membership
Benefits: Please refer to the link here for a copy of benefits and perks offered by Midtown for our full and part time associates.
You may also visit: **********************************************
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
Auto-ApplyBilling Coordinator - CTI Pulmonology and Thoracic Surgery (hybrid)
Chicago, IL jobs
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description
Performs charge capture for all procedures completed in the Bronchoscopy suite. This includes:
Audit of CPT codes associated with each procedure
Confirmation of supplies used and verification of alignment with operative notes
Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed.
Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures.
Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients.
Coordinates the pre-certification process with the clinical staff as it relates to procedures in the Bronchoscopy Suite and Operating Rooms
Handles billing inquiries received via telephone or via written correspondence.
Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs.
Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification.
Performs activities and responds to patient inquiries related to billing follow-up.
Requests necessary charge corrections.
Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed.
Provides guidance regarding clinical documentation to optimize charges and RVUs
Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership.
The Billing Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions. Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency.
RESPONSIBILITIES:
Department Operations
Ensures patient demographic and billing/insurance information is kept current in the computer application. Documents all patient and company contacts.
Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture.
Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures.
Works with patients/clients to establish payment plans according to predetermined procedures.
Handles all incoming customer service calls in a professional and efficient manner. Provides exceptional service to all customers, guarantors, patients, internal and external contacts.
Prepares itemized bill upon request; explains charges, payments and adjustments. Produces a clear and understandable statement to individuals on any outstanding account balance.
Responsible for timely submission of accurate bills and invoices to clients, patients and insurance companies.
Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt.
Responsible for balancing each payment and adjustment batch with reconciliation report and bank account deposits after completion.
Ensures compliant follow up procedures are followed, to third party payers regarding outstanding accounts receivables.
Run outstanding A/R reports, follow-up on unpaid claims or balances with insurance companies, patients, and collection agency, as defined by department.
Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed.
Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation.
Denials and appeals follow-up including root cause analysis to reduce/prevent future denials.
Reviews, prepares and sends pre-collection letters as defined by department procedures.
Identifies and sends accounts to outside collection agency.
Prepares and distributes reports that are required by finance, accounting, and operations.
Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team.
Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices.
Identify opportunities for process improvement and submit to management.
Demonstrate proficient use of systems and execution of processes in all areas of responsibilities.
Communication and Teamwork
Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians.
Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls.
Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude.
Service Excellence
Displays a friendly, approachable, professional demeanor and appearance.
Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives.
Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team.
Supports a “Safety Always” culture.
Maintaining confidentiality of employee and/or patient information.
Sensitive to time and budget constraints.
Other duties as assigned.
Qualifications
Required:
High school graduate or equivalent.
Strong Computer knowledge, data entry skills in Microsoft Excel and Word.
Thorough understanding of insurance billing procedures, ICD-10, and CPT coding.
3 years of physician office/medical billing experience.
Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.
Ability to work independently.
Preferred:
3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus.
CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Pharmacy Billing Technician - Remote
Minonk, IL jobs
New exciting remote billing opportunity! Green Tree Pharmacy is a long term care pharmacy located in Minonk, IL, which currently serves almost 100 long term care facilities. As we continue to expand our services, we are in need of a Long-Term Care Billing Analyst.
Responsibilities:
* Understand all aspects of Long-Term Care Pharmacy Billing operations
* Audit Resident profiles to ensure payment information is accurate
* Manage census actions and reconciliation on a daily basis
* Independently complete daily audit reports
* Research and resolve Accounts Receivable questions from families regarding insurance and Medicaid
* Work closely with internal team members to ensure the highest level of customer service is maintained
* Ensure accurate and timely facility invoicing
* Adjudication/Post Consumption billing
Required Experience:
* Ability to work effectively in a fast-paced environment and meet tight deadlines
* Strong analytical skills and attention to detail
* Available to work assigned schedule Monday-Friday 9:00am-5:30pm, with rotating Saturdays
Preferred Experience:
* Licensed Pharmacy Technician
* Experience with Framework and Point Click Care (PCC)
* Previous Pharmacy experience
* Proficiency in Microsoft Excel, including moderate functions such as VLOOKUP, SUMIF, COUNTIF, and PivotTables
Benefits:
* Competitive compensation
* DailyPay
* Paid time off
* Paid holidays
* Health insurance for full-time employees
* Dental insurance for full-time employees
* Vision insurance for full-time employees
* Employer-paid life insurance for full-time employees
* Employee assistance program
* Voluntary benefit plans offered to full- and part-time employees
* Retirement plan
* Wellness program
* Free continuing education through Relias
* Great team to work alongside
* Further benefit details listed on total rewards guide