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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Mountain View, CA | $163,910 | $78.80 |
| 2 | Spokane, WA | $142,977 | $68.74 |
| 3 | Draper, UT | $125,782 | $60.47 |
| 4 | Newton, MA | $122,330 | $58.81 |
| 5 | Georgia, VT | $122,227 | $58.76 |
| 6 | Michigan City, IN | $120,182 | $57.78 |
| 7 | Dallas, TX | $117,530 | $56.50 |
| 8 | Maryland, NY | $117,022 | $56.26 |
| 9 | Montgomery, MI | $115,405 | $55.48 |
| 10 | Rote, PA | $107,043 | $51.46 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $146,443 | $70 | - |
| 2 | Director, Customer Support | $145,957 | $70 | - |
| 3 | Customer Solutions Manager | $138,890 | $67 | - |
| 4 | Strategic Accounts Manager | $138,463 | $67 | - |
| 5 | Customer Engagement Manager | $130,665 | $63 | - |
| 6 | Customer Support Manager | $123,694 | $59 | - |
| 7 | Client Success Manager | $113,099 | $54 | - |
| 8 | Customer Relations Manager | $90,668 | $44 | - |
| 9 | Customer Account Manager | $57,030 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VMware | $160,528 | $77 | - |
| 2 | Juniper Networks | $132,640 | $64 | - |
| 3 | Citrix | $120,328 | $58 | - |
| 4 | TIBCO Software | $119,728 | $58 | - |
| 5 | Informatica | $119,226 | $57 | - |
| 6 | Proofpoint | $117,487 | $56 | 81 |
| 7 | Kiteworks | $115,549 | $56 | - |
| 8 | Dropbox | $114,358 | $55 | - |
| 9 | Quest Software | $113,238 | $54 | - |
| 10 | Acronis | $106,758 | $51 | - |
| 11 | Druva | $98,276 | $47 | 1 |
| 12 | Work4 | $97,379 | $47 | - |
| 13 | Progress Software | $95,945 | $46 | - |
| 14 | Hireology | $95,905 | $46 | - |
| 15 | SugarSync | $95,140 | $46 | - |
| 16 | Gild | $93,454 | $45 | - |
| 17 | DreamBox Learning | $92,907 | $45 | - |
| 18 | GoSite | $91,981 | $44 | - |
| 19 | LogicMonitor | $90,545 | $44 | 1 |
| 20 | FieldAware | $90,361 | $43 | - |