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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Concord, MA | $37,056 | $17.82 |
| 2 | Emerson, NJ | $35,096 | $16.87 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $86,650 | $42 | - |
| 2 | Customer Service Senior Associate | $82,889 | $40 | - |
| 3 | Service Advisor | $76,397 | $37 | - |
| 4 | Customer Account Executive | $71,344 | $34 | - |
| 5 | Senior Representative | $69,430 | $33 | - |
| 6 | Customs Consultant | $69,272 | $33 | - |
| 7 | Telephone Service Adviser | $67,187 | $32 | - |
| 8 | Customer Service Professional | $59,349 | $29 | - |
| 9 | Telesales Representative | $59,145 | $28 | - |
| 10 | Service Consultant | $59,092 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Brigham and Women's Hospital | $35,863 | $17 | 24 |
| 2 | Winchester Hospital | $35,623 | $17 | - |
| 3 | Boston Medical Center | $35,572 | $17 | 17 |
| 4 | New England Baptist Hospital | $33,418 | $16 | - |
| 5 | Baldwin Area Medical Center, Inc. | $33,171 | $16 | - |
| 6 | Kadlec Regional Medical Center | $33,090 | $16 | - |
| 7 | Lowell General Hospital | $33,006 | $16 | - |
| 8 | Hunterdon Healthcare | $32,791 | $16 | 8 |
| 9 | West Suburban Medical Center | $32,614 | $16 | 1 |
| 10 | Central Vermont Medical Center | $32,464 | $16 | - |
| 11 | Newton-Wellesley Hospital | $32,374 | $16 | - |
| 12 | Regional West | $32,261 | $16 | 3 |
| 13 | Lahey Hospital & Medical Center | $32,128 | $15 | - |
| 14 | Dartmouth-Hitchcock | $32,018 | $15 | 2 |
| 15 | Norwalk Hospital Credit Union | $31,648 | $15 | - |
| 16 | Hudson Valley Mental Health, Inc. | $31,466 | $15 | - |
| 17 | Southwestern Vermont Medical Center | $31,212 | $15 | - |
| 18 | East Orange General Hospital | $30,895 | $15 | - |
| 19 | Texas Health Resources | $30,828 | $15 | 3 |
| 20 | Elmhurst Memorial Hospital | $30,155 | $15 | - |