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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Madison, WI | $59,599 | $28.65 |
| 2 | Buffalo, NY | $58,748 | $28.24 |
| 3 | Alexandria, VA | $57,994 | $27.88 |
| 4 | Los Angeles, CA | $52,520 | $25.25 |
| 5 | Sioux Falls, SD | $50,185 | $24.13 |
| 6 | Columbus, OH | $49,039 | $23.58 |
| 7 | Morrisville, NC | $48,064 | $23.11 |
| 8 | Grand Junction, CO | $47,399 | $22.79 |
| 9 | Fargo, ND | $44,563 | $21.42 |
| 10 | Chicago, IL | $43,639 | $20.98 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $164,173 | $79 | - |
| 2 | Customer Service Director | $135,950 | $65 | - |
| 3 | Customer Operations Director | $127,623 | $61 | - |
| 4 | Director, Customer Relations | $113,594 | $55 | - |
| 5 | Customer Operations Manager | $111,061 | $53 | - |
| 6 | Head Customer Service Representative | $103,455 | $50 | - |
| 7 | Technology Sales And Service Manager | $102,382 | $49 | - |
| 8 | Customer Support Manager | $80,982 | $39 | - |
| 9 | Customer Solutions Manager | $77,459 | $37 | - |
| 10 | General Service Manager | $76,847 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | McGee Air Services | $58,382 | $28 | - |
| 2 | Penair | $52,432 | $25 | - |
| 3 | Quantem Aviation Services | $51,895 | $25 | - |
| 4 | Integrated Airline Services, Inc. | $50,615 | $24 | - |
| 5 | GAT Airline Ground Support | $50,047 | $24 | - |
| 6 | Piedmont Airlines | $47,696 | $23 | 15 |
| 7 | Delta Air Lines | $47,591 | $23 | 2 |
| 8 | Menzies Aviation | $47,450 | $23 | 17 |
| 9 | Delta Service | $47,377 | $23 | - |
| 10 | ExpressJet Airlines | $47,315 | $23 | - |
| 11 | Airport Terminal Services | $47,212 | $23 | - |
| 12 | Endeavor Air | $47,167 | $23 | - |
| 13 | Air Wisconsin Airlines | $47,162 | $23 | 2 |
| 14 | Frontier Airlines | $46,661 | $22 | 3 |
| 15 | SkyWest Airlines | $46,533 | $22 | - |
| 16 | Spirit Airlines | $46,302 | $22 | 2 |
| 17 | Worldwide Flight Services Inc | $46,057 | $22 | - |
| 18 | Swissport USA, Inc. | $45,775 | $22 | - |
| 19 | dnata | $45,685 | $22 | - |