Family Guidance Center jobs in Saint Joseph, MO - 73 jobs

Please apply here if you are looking for a Bachelor level internship. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

Swope Health is seeking a detailed oriented and dependable Materials Handler to provide oversight to the process of mail distribution, shipping, receiving, inventory and distribution of materials. The Procurement Handler is responsible for receiving, sorting, and distributing incoming and outgoing mail and packages within the organization, ensuring efficient and timely delivery to the correct recipients PRIMARY Responsibilities: Provide services and monitor mailing and shipping process for all member company Lead and monitor the receiving of all materials, goods and services into department area including coordination with all vendors. Lead and monitor all inventory management activities including stocking, filling orders, replenishment of stock and data entry. Deliver goods, services and materials to assigned areas in a timely manner on a daily Provide high quality customer service to all customers, vendors and enterprise companies. Experience/ Qualification REQUIREMENTS: High School diploma or equivalent. One to two years of experience in supply chain management (healthcare preferred} - primarily receiving, distribution, and experience with ail handling would be a plus Computer skills preferred including ability to use internet and Microsoft Windows, Word, and Excel. High quality customer service skills including outstanding interpersonal skills. Valid driver's license. About Swope Health Services: For 56 years, the mission of Swope Health mission has been to improve the health and wellness of the community by delivering accessible, quality, comprehensive patient care to all. Founded in 1969 by E. Frank Ellis, Swope Health opened as “Model Cities Health Corporation” in the basement of Metropolitan Missionary Baptist Church with 20 associates and a $100,000 budget to serve 2,000 patients a year. Since then, Swope has since expanded its size, scope, and service offerings to include behavioral and dental care, services for the unhoused, mobile services and school-based clinics, and the PACE KC Adult Wellness Center. Swope Health serves as a community health asset in the region - transforming lives, strengthening community, and powering our prosperity. Swope Health is committed to maintaining its focus on patient care and experience as well as an integrated, holistic model of health care, ensuring that everyone in the community can be served. The organization's high-quality services, strong financials, and visionary leadership team position them well to sustain and deepen their impact into the future. Swope Health Services supports its team members with: 1. Medical benefits (including a Health Savings Account option), dental and vision 2. 401(k) retirement plan with company match 3. Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability 4. Flexible Spending Account 5. Paid Days Off beginning at 15 days annually. 6. Nine annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability

Job Title: ARTC Regional Coordinator Department: Recovery Services Employment Type: Full-time Join our compassionate, collaborative team as an ARTC Regional Coordinator, where you will help individuals with mental illness and/or substance abuse issues improve their lives through creativity. You'll lead our innovative program, "Achieving Recovery Through Creativity," making a real difference in the community. The role requires strong organizational skills, excellent communication, and a passion for helping others. Be part of a mission-driven organization dedicated to fostering recovery and personal growth. In this position, you will be responsible for maintaining relationships with assigned sites, ensuring the successful implementation of the ARTC program, and providing direct support to individuals in need. Your role plays a key part in nurturing community involvement and promoting recovery through creative arts. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Maintain monthly contact with designated point people at assigned sites. * Make regular site visits to provide direct services, observe ARTC groups, and obtain feedback from point persons regarding program integration and implementation status. * Obtain a minimum of 10-15 contact hours per week of community support work utilizing ARTC or other experiential activities as appropriate. * Hold staff trainings at each site to assist staff in utilizing ARTC within their current roles. * Plan and implement internal and community-based ARTC events per quarter. * Track supply inventory at assigned sites and order supplies based on respective site budgets. * Develop relationships with community businesses and organizations to support ARTC services. * Monitor the completion of ARTC surveys and maintain accurate documentation of all services provided. * Maintain weekly contact with the ARTC Program Director and attend quarterly supervision sessions. Education, Experience, and/or Credential Qualifications: * Graduate from an accredited college or university with a Bachelor's Degree in social work, counseling, psychology, or a closely related field; OR * At least four (4) years of relevant full-time equivalent experience in human service delivery with demonstrated skills in relationship development; AND * Demonstrated interest and skill in integrating innovative and creative intervention strategies; AND * Completion of a department-approved CSTAR case management training course within six (6) months of employment as a case manager. Additional Qualifications: * Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint checks. * Current driver's license, acceptable driving record, and current auto insurance. * First Aid and CPR certifications within three (3) months of starting employment. * Behavioral Management training within thirty (30) days of employment. Physical Requirements * ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects. * Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

The Director of Revenue Cycle provides strategic leadership, operational oversight, and continuous improvement of all revenue cycle functions across Swope Health. This role ensures accurate and compliant billing, optimal reimbursement, efficient workflows, and strong financial performance in alignment with federal, state, and payer regulations. The Director partners closely with clinical, operational, and financial leaders to support Swope Health's mission of providing high‑quality, accessible care to the Kansas City community. Key Responsibilities Revenue Cycle Leadership & Strategy Develop and implement a comprehensive revenue cycle strategy that supports organizational goals, financial sustainability, and regulatory compliance. Lead revenue cycle activities, including patient access, registration, coding, claims management, and collections. Establish and monitor key performance indicators (KPIs) to ensure accuracy, timeliness, and efficiency across the revenue cycle. Identify opportunities for process improvement, automation, and workflow optimization. Ensure appropriate processes and workflows to facilitate accurate capture of patient insurance coverage and opportunities for expedient patient enrollment in insurance plans patients qualify for. Compliance & Regulatory Oversight Ensure all revenue cycle operations comply with federal and state laws, including HIPAA, CMS guidelines, HRSA requirements, and payer-specific regulations. Maintain current knowledge of billing and coding standards for medical, dental, and behavioral health services. Oversee internal audits and implement corrective action plans as needed. Financial Management Monitor accounts receivable performance, denial rates, and cash flow; implement strategies to reduce write-offs and improve collections. Evaluate payer contracts and reimbursement methodologies; provide recommendations to leadership. Collaborate with the CFO and finance team to forecast revenue, analyze trends, and support budgeting processes. Team Development & Leadership Supervise, mentor, and develop revenue cycle staff, including managers and supervisors. Foster a culture of accountability, continuous learning, and high performance. Ensure adequate staffing, training, and professional development across all revenue cycle functions. Cross‑Functional Collaboration Work closely with clinical operations, IT, compliance, and quality teams to ensure accurate documentation, coding integrity, and efficient workflows. Partner with the EHR/EMR team to optimize system functionality, reporting, and data integrity. Serve as a key resource for leadership regarding revenue cycle performance and operational impacts. Qualifications Required Bachelor's degree in Healthcare Administration, Business, Finance, or related field. Minimum of 5 years of progressive revenue cycle experience in a healthcare setting. Minimum of 2 years in a leadership or management role. Strong knowledge of medical billing, coding, payer rules, and reimbursement methodologies. Demonstrated experience with EHR/EMR systems and revenue cycle technology. Excellent analytical, communication, and leadership skills. Preferred Master's degree in Healthcare Administration, Business, or related field. Experience in an FQHC, community health center, or nonprofit healthcare environment. Professional certifications such as CRCR, CPC, CPB, or HFMA credentials. Work Environment Full‑time, exempt position, on-site at Swope Health. Occasional travel between Swope Health locations within the Kansas City area. About Swope Health Services: Each year, Swope Health serves over 50,000 patients, encompassing more than 290,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability

Provides reliable and timely transportation of reusable instruments to and from SHS satellite clinics. This individual will have clear communication skills with satellite clinic associates, Sterile Processing Department, Transportation Department, and the Infection Prevention & Control Department. The individual will adhere to the guidelines mandated by OSHA in regards to the transportation of blood borne pathogens. This individual will also be responsible to operate and complete minor maintenance on assigned vehicle; and to maintain vehicle records Primary Functions Transport reusable instruments to/from SHS Central locations to/from SHS satellite locations Complete daily pre/post trip vehicle inspections as required Complete daily manifests as required Communication with fellow associates regarding instrument transportation Ability to push and pull a cart Ability to lift and move up to 15 - 20 pounds Ability to get into and out of vehicle many times a day Ability to operate technology such as a smart phone, tablet, and basic computer functions Maintain cleanliness of the vehicle at all times Experience & Qualifications Must possess a driving record that meets company requirements Possess a functional knowledge of the demographics of the service area Possess excellent customer service skills and be able to work well with others Must project a positive attitude and motivate peers Maintain a strong attendance record Ability to work under stress and meet strict time-lines Actively participate in on-going safety and educational training as required Pleasant, respectful, and good disposition Educational Requirements High School Diploma Must posses a driving record that meets company requirements. Possess excellent customer service skills and be able to work well with others. Must project a positive attitude and motivate peers. Certifications & Licensure Requirements Must possess a valid Class B or C Commercial Driver's License required endorsement from the state he/she resides in, and a valid Medical Examination Card. About Swope Health Services: Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability

Care Coordinator What our team says: Chris, 18 years at Family Guidance Center (FGC): “FGC makes the staff know and feel that we are a priority and promote selfcare here to the highest level. I have been given opportunities here for growth that I never would have been given anywhere else. I love working at FGC because of the commitment to doing what is best for our consumers.” Our commitment to you: Competitive salary and benefit package which is reviewed annually to ensure we offer the best for our team. Flexible work environment. We understand things come up and we want you to prioritize your family life. We offer flex scheduling, four ten hour days, and the option to flex time as you need to. Professional development. We want you to have a career, not a job. We offer tuition reimbursement to further your career, free clinical supervision to obtain a higher level credentials, and we cover costs of outside trainings of interest to you to improve your skills. Strengths based supervision and feedback. We want our team to know what they do well and have access to supervisory team members to help our team improve. Access to the CEO. Do you have the CEO's cell phone number where you work now? Can you walk in to their office at any time for help or to give feedback? That's what you get at FGC! Most importantly, working at FGC will offer you the opportunity to create positive change in a person's life and in your community. Some of the benefits of joining our team: 16 hours per month of PTO to start which increases to 20 hours per month after 5 years of service. 10 paid holidays including a day off of your choosing during your birth month to celebrate you! Tuition reimbursement for seeking higher education. We pay 100% of the cost of pursuing higher education. Paid practicum/internships Health insurance with Blue Cross Blue Shield 4% 401K Match after a year of employment. Employer paid life insurance and employer paid long term disability Short term disability Dental, vision, and critical illness insurance offered What you will do in this role: Have a designated caseload assigned, but you're not alone! You will be a part of a treatment team and have others who can help when something comes up or you need guidance. Participate in interdisciplinary team meetings. Meet with Psychiatrists, Therapists, Peer Specialists, and others to help guide treatment. Your feedback is valued and needed as an advocate and expert! Help those you are working with to access healthcare resources, other social services, and community resources to promote wellness. Meet weekly with people you are working with and teach positive coping skills and promote change and recovery for physical health and behavioral health conditions. Don't worry, we provide a 4 week training program with a designated Training Coordinator who serves as an ongoing resource for you! Develop partnerships with schools, hospitals, justice systems, and others to promote person centered care, advocate for the needs of the person you are working with. Document all work in our electronic medical record. Nobody loves paperwork, but we do most of our paperwork with the consumer and let them review it with you as we are their partner in their recovery journey. Help solve complex problems with people to ensure they meet their stated goals. What you need to succeed at Family Guidance Center Motivation to help others succeed in life. An appreciation for team based care. Willingness to speak up and advocate for people as you become an expert in helping others. A positive attitude and a desire to improve your knowledge base and skills in this field. We are all learning together every day. An understanding and commitment to the belief that recovery from behavioral health conditions is a journey. That journey does not look the same for everyone and it may be full of ups and downs. But the journey matters and recovery is worth the journey. Requirements A bachelor's degree in a human service field is required. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

DESCRIPTION This position provides professional case management work for consumers suffering from serious mental illness or emotional disturbance in a community setting. A caseload is assigned. The employee is responsible for arranging/providing services to consumers that encourage and promote healthy functioning, recovery efforts, consumer independence/self-care and responsibility. The employee provides assistance to ease an individual's immediate and continued adjustment to community living or within a family or school system, by coordinating the delivery of mental health services with services provided by other agencies. The peer support worker serves on an interdisciplinary team and ensures that treatment goals are developed and implemented for each consumer, and clinically appropriate services are delivered in accordance with policies and contractual requirements. He/she monitors consumer progress in treatment programs. Work is under the general review of an administrative superior, leaving considerable latitude for independent judgment and discretion within an established framework of policies and state regulations. EXAMPLES OF WORK: Work may include but is not limited to the following examples: Completes face-to-face interviews and develops, in consultation with other staff, individualized treatment goals and objectives. Assesses and monitors consumer participation, progress, and adjustment against measurable recorded treatment goals. Assists the consumer in creating personal support systems including work with family members, legal guardians, or significant others regarding consumer treatment needs and abilities, problems, plans, goals, and progress. Provides individual assistance to the consumer to access and utilize a variety of community agencies, (e.g., mental health, health, public services, and other community resources), as clinically indicated including accompanying consumers to appointments to address needs, when indicated. Provide peer support groups. Provides/arranges transportation for consumers as deemed clinically and programmatically necessary to attend the program and receive needed services. Intercedes on behalf of individual consumers within the community at large to assist the consumer in achieving and maintaining community adjustment. Trains, coaches and supports consumers in developing behaviors, abilities, and daily living skills that allow the consumer to fully participate in community living that may include housekeeping, cooking, personal grooming, accessing transportation, keeping a budget, paying bills and maintain an independent residence. Provides support to consumers experiencing acute psychiatric conditions or crisis. Monitors, evaluates, and records consumer progress with respect to treatment goals; maintains timely, legible, clear, concise, and well organized records of services provided, by using collaborative documentation. Must be able to use the agency electronic medical record program for all documentation. Is required to use collaborative documentation. Must adhere to the agency service hour requirements. Provides emergency assistance for the department's clients by serving on a rotational on-call schedule beyond regular usual work hours. Attends multi-disciplinary treatment team meetings and provides information regarding consumer problems, progress, plans. Attends staff meetings and training as required. Develops and maintains professional rapport and relationships with consumers; develops and maintains professional, constructive and cooperative working relationships within the agency and with state and local public assistance and social service organizations. Remains alert during working hours and complies with attendance policies. Maintains the confidentiality of consumer information. Performs other related work as assigned. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Knowledge of behavioral sciences and allied disciplines involved in the evaluation, care and rehabilitation of persons suffering from mental illness or emotional disturbance. Knowledge of case management methods, principles and techniques. Some knowledge of community resources used in the provision of services. Skill in resolving conflicts and negotiating with others. Ability to manage a caseload of mentally ill or emotionally disturbed clients; Ability to collect and analyze information in making decisions concerning a consumer's treatment. Ability to act decisively when necessary to protect consumers; to make judgments about crisis and carry out appropriate course of action. Ability to assist, and exercise tact, patience, and understanding of others. Ability to work harmoniously with employees, consumers, consumer families, guardians, public agencies, and the general public. Ability to communicate effectively, orally and through legible and clear writing. Ability to be proficient in typing. Ability to handle confidential information appropriately. Ability to recognize potential ethical problems and address in ethical manner. Ability to plan and organize working time effectively. Ability to perform with autonomy or with minimum direction. EXPERIENCE AND EDUCATION QUALIFICATIONS The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration. Possesses a high school diploma. BA in social work, psychology or related field is preferred. Must be in recovery from a severe mental illness or substance use. NECESSARY SPECIAL QUALIFICATION Possesses a valid driver's license and is, and remains insurable, under Family Guidance Center liability insurance. GOALS • Will meet agency service delivery goals consistently. • Will meet timeliness of service entry goals 90% of the time. • Documentation will meet agency standards 95% of the time. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

As a Bilingual Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the patient's best interest. If you have a passion for service, and helping others, this is a role for you. Successful Candidates with have: High school diploma 1 or more years of customer service experience in a business office, medical office/clinic, or hospital registration/admissions setting. Strong soft skills Bi-lingual (Spanish/English) Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions. Proficient computer skills About Swope Health Services: Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.

DESCRIPTION This is a responsible position delivering integrated substance abuse and mental health services to consumers who suffer from substance abuse problems who are enrolled in a community mental health program. The work assignment involves delivering both community and office based services. An employee in this class provides counseling and guidance to assist consumers in their personal recovery process including addressing such clinical issues as developing crisis response plans, rolling with resistance, harm reduction, motivational interviewing, problem solving, social skills training, education and development of natural support. Duties include completing standardized assessments, developing and completing treatment plans in conjunction with mental health treatment providers, individual counseling, group counseling, individual/group education, facilitating completion of treatment plan goals, and subsequent daily documentation. All work is in accordance with the requirements of the Missouri Department of Mental Health Integrated Dual Diagnosis Standards. EXAMPLES OF WORK: Work may include but is not limited to the following examples: Remains alert during working hours, attends work as scheduled, and complies with attendance policies. In face-to-face interviews with consumers, conducts person centered assessment of needs with consumers to identify targets for interventions and needs, and develops individualized treatment goals and objectives.Determines appropriate course of action. Provides culturally sensitive, effective therapeutic services in accordance with the Integrated Dual Diagnosis Treatment model directed at treatment plan goals that include individual and group counseling, case management assistance, and information and education directed at addressing problems related to substance abuse. Assesses, monitors, evaluates and records consumer participation, progress and adjustment against measurable recorded treatment goals in a timely manner, by using collaborative documentation. Coordinates the delivery of needed services to consumers with public assistance organizations and social service organizations.Make appropriate referrals and appointments. Maintains timely, legible, clear, concise, and well organized records of services provided.Charts the results of assessment and treatment plans; writes reports, progress notes, discharge summaries and other consumer related date, by using collaborative documentation. Must be able to use the agency electronic medical record program for all documentation.Is required to use collaborative documentation. Attends multi-disciplinary treatment team meetings and provides information regarding consumer problems, progress, plans.Attends staff meetings, administrative meetings and training as required. Develops and maintains effective professional rapport and therapeutic relationships with consumers. Maintains the confidentiality of consumer information. Develops and maintains professional, cooperative working relationships within the agency, and with state and local contractors, public assistance and social service organizations. Adheres to established professional ethical and behavioral standards of conduct and continuing professional development. May arrange/transport consumers to therapeutic activities, as required. Provides services at multiple sites, as required. Dresses in appropriate business attire, is well groomed and professional in appearance. Performs other related work as assigned. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Knowledge of recovery process and ability to apply principles in assisting others. Willingness to lean and apply non-confrontation, strengths based, and stage wise interventions targeted toward harm reduction; Ability to accept abstinence from substance abuse as an eventual goal. Knowledge of current resources available to persons with substance abuse problems. Working knowledge of the certification requirements of the Missouri Department of Mental Health for the provision of services to persons suffering from substance abuse problems. Working knowledge of human behavior, attitudes and motivation and its applicability in the rehabilitation of persons suffering from substance abuse problems or dependence. Some knowledge of community resources used in the provision of services. Skill in resolving conflicts and negotiating with others. Skill in facilitating individual and group interventions. Skill in maintaining organized consumer records in accordance with certification requirements. Ability to motivate consumers in recovery process. Ability to establish a professional and therapeutic rapport with consumers; to assist, and exercise tact, patience, respect and understanding of others. Ability to recognize symptoms of substance abuse. Ability to communicate effectively with consumers, their family members, other staff and the general public. Ability to work effectively with persons from diverse cultures and backgrounds and to respect individual differences. Ability to act decisively when necessary to protect consumers; to make judgments about crisis and carry out appropriate course of action. Ability to work harmoniously with employees, consumers, consumer families, guardians, public agencies, and the general public. Ability to communicate effectively, orally and through legible and clear writing. Ability to handle confidential information appropriately. Ability to recognize potential ethical problems and address in ethical manner. Ability to plan and organize working time effectively. Ability to perform with autonomy or with minimum direction. EXPERIENCE AND EDUCATION QUALIFICATIONS The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration. A Qualified Substance Abuse Professional as defined in Missouri 9 CSR 10-7 which includes one of the following: A qualified mental health professional who is licensed in Missouri with at least one year of full time experience in the treatment of individuals with substance use disorders. A person who is certified or registered as a substance abuse professional by the Missouri Substance Abuse Counselor Certification Board; A person who is within one year of meeting one of the above criteria and who has a training plan which has been approved the Missouri Department of Mental Health. NECESSARY SPECIAL QUALIFICATION Possesses a valid driver's license and is, and remains insurable, under Family Guidance Center automobile liability insurance. In accordance with Section 217.115 RSMO, no employee of this department may be currently. Or have been under the supervision of local, state, or federal correctional supervision within the last two (2) years. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

Description This position provides benefit planning services for consumers suffering from serious mental illness or emotional disturbance in a community setting. The main objective is to provide benefits counseling to help guide consumers interested in working. Must be able to understand and communicate the work incentives and support programs available to individuals with disabilities who receive financial supports or services, and the impact of work activity on those benefits. Work is under the general review of an administrative superior, leaving considerable latitude for independent judgment and discretion within an established framework of policies and state regulations. EXAMPLES OF WORK Work may include but is not limited to the following examples: Completes face-to-face interviews and develops, in consultation with other staff, individualized treatment goals and objectives. Assesses and monitors consumer participation, progress, and adjustment against measurable recorded treatment goals. Must be able to understand and communicate the work incentives and support programs available to individuals with disabilities who receive financial supports or services, and the impact of work activity on those benefits. Assist beneficiaries to understand not only their benefits supports, but also how to utilize work incentives and other tools to assist them to achieve self-sufficiency through work. Help manage consumer benefits and healthcare coverage as the consumer increases hours and earnings. Help consumer's learn how to submit work payment stubs to the Social Security Administration after they become employed. Must be familiar with terms such as the following , but are not limited to: Medicaid, Medicare, Supplemental Security Income (SSI), Social Security Disability Income (SSDI)… Assists the consumer in creating personal support systems including work with family members, legal guardians, or significant others regarding consumer treatment needs and abilities, problems, plans, goals, and progress. Provides individual assistance to the consumer to access and utilize a variety of community agencies, (e.g., mental health, health, public services, and other community resources), as clinically indicated including accompanying consumers to appointments to address needs, when indicated. Provides/arranges transportation for consumers as deemed clinically and programmatically necessary to attend the program and receive needed services. Intercedes on behalf of individual consumers within the community at large to assist the consumer in achieving and maintaining community adjustment. Trains, coaches and supports consumers in developing behaviors, abilities, and daily living skills that allow the consumer to fully participate in community living that may include housekeeping, cooking, personal grooming, accessing transportation, keeping a budget, paying bills and maintain an independent residence. Provides support to consumers experiencing acute psychiatric conditions or crisis. Monitors, evaluates, and records consumer progress with respect to treatment goals; maintains timely, legible, clear, concise, and well organized records of services provided, by using collaborative documentation. Must be able to use the agency electronic medical record program for all documentation. Is required to use collaborative documentation. Must adhere to the agency service hour requirements. Provides emergency assistance for the department's clients by serving on a rotational on-call schedule beyond regular usual work hours. Attends multi-disciplinary treatment team meetings and provides information regarding consumer problems, progress, plans. Attends staff meetings and training as required. Develops and maintains professional rapport and relationships with consumers; develops and maintains professional, constructive and cooperative working relationships within the agency and with state and local public assistance and social service organizations. Remains alert during working hours and complies with attendance policies. Maintains the confidentiality of consumer information. Performs other related work as assigned. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Knowledge of behavioral sciences and allied disciplines involved in the evaluation, care and rehabilitation of persons suffering from mental illness or emotional disturbance. Knowledge of case management methods, principles and techniques. Some knowledge of community resources used in the provision of services. Skill in resolving conflicts and negotiating with others. Ability to manage a caseload of mentally ill or emotionally disturbed consumers; Ability to collect and analyze information in making decisions concerning a consumer's treatment. Ability to act decisively when necessary to protect consumers; to make judgments about crisis and carry out appropriate course of action. Ability to assist, and exercise tact, patience, and understanding of others. Ability to work harmoniously with employees, consumers, consumer families, guardians, public agencies, and the general public. Ability to communicate effectively, orally and through legible and clear writing. Ability to be proficient in typing. Ability to handle confidential information appropriately. Ability to recognize potential ethical problems and address in ethical manner. Ability to plan and organize working time effectively. Ability to perform with autonomy or with minimum direction. EXPERIENCE AND EDUCATION QUALIFICATIONS The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration. Prefer a bachelor's degree in social work, psychology or a related field and will be supervised by a Qualified Mental Health Professional. A High school diploma may be considered. Must attend a training regarding Benefits Planning. NECESSARY SPECIAL QUALIFICATION Possesses a valid driver's license and is, and remains insurable, under Family Guidance Center automobile liability insurance. GOALS • Will meet agency service delivery goals consistently. • Will meet timeliness of service entry goals 90% of the time. • Documentation will meet agency standards 95% of the time. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

Swope Health is seeking a dynamic and mission-driven Director of Compliance to play a vital role in the managing of Swope Health's compliance program. Reporting to the Chief Compliance Officer, the Director of Compliance provides strategic and operational oversite for the compliance functions of the FQHC. This role is responsible for ensuring the organization adheres to all federal, state, and local laws and regulations, including HRSA, HIPAA, OSHA, CMS, and 340B requirements. The Director develops and implements the corporate compliance program, oversees risk mitigation strategies, and ensures organizational policies and procedures promote ethical conduct, regulatory compliance, and quality improvement. Primary Functions Design, implement, and monitor the Corporate Compliance Program and annual Compliance Work Plan in accordance with HRSA, FTCA, JCAHO and HHS OIG guidelines. Develop policies and procedures to ensure regulatory compliance and operational integrity. Coordinate internal audits and oversee external audit preparations and responses. Ensure compliance with federal and Missouri state healthcare regulations, including: Health Center Program Requirements (HRSA/330) HIPAA Privacy and Security Rules Medicare and Medicaid billing regulations 340B Drug Pricing Program requirements OSHA and environmental health standards Serve as the Privacy and/or Security Officer as needed. Investigate and respond to compliance concerns, incidents, and whistleblower reports. Maintain the organization's incident log, corrective action tracking, and ensure appropriate follow-up Lead the Compliance Committee and participate in Quality and Risk Management Committees Serve as a key liaison for compliance-related interactions with regulatory bodies and payers. Collaborate with departments such as Quality, Revenue Cycle, Pharmacy, and Health Information Management to improve organizational processes and reduce compliance risk. Monitor changes in laws and regulations and adapt organizational policies accordingly. Education/Qualifications Bachelor's degree in Healthcare Administration, Public Health, Business, or related field (Master's preferred). Certified in Healthcare Compliance (CHC) or eligible within 1 year of hire. Minimum 5 years of experience in healthcare compliance or regulatory affairs, preferably in a FQHC or community health setting. Strong knowledge of HRSA, HIPAA, 340B, FTCA, and CMS regulations. Experience conducting audits and investigations and managing compliance reports. Excellent communication, analytical, and leadership skills About Swope Health Services: For 56 years, the mission of Swope Health mission has been to improve the health and wellness of the community by delivering accessible, quality, comprehensive patient care to all. Founded in 1969 by E. Frank Ellis, Swope Health opened as “Model Cities Health Corporation” in the basement of Metropolitan Missionary Baptist Church with 20 associates and a $100,000 budget to serve 2,000 patients a year. Since then, Swope has since expanded its size, scope, and service offerings to include behavioral and dental care, services for the unhoused, mobile services and school-based clinics, and the PACE KC Adult Wellness Center. Swope Health serves as a community health asset in the region - transforming lives, strengthening community, and powering our prosperity. Swope Health is committed to maintaining its focus on patient care and experience as well as an integrated, holistic model of health care, ensuring that everyone in the community can be served. The organization's high-quality services, strong financials, and visionary leadership team position them well to sustain and deepen their impact into the future. Swope Health Services supports its team members with: 1. Medical benefits (including a Health Savings Account option), dental and vision 2. 401(k) retirement plan with company match 3. Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short and Long Term Disability 4. Flexible Spending Account 5. Paid Days Off beginning at 20 days annually 6. Nine annual company-paid holidays; One annual paid personal day *Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.

As a Medical Assistant for the new and exciting Swope Health Saint Joseph Kids Care Clinic, you will be part of a team of caregivers to provide care for the people who need it most. As a Medical Assistant you are responsible for receiving and preparing patients for medical examination and treatment. This includes taking vital signs, medical and social history, assisting the provider with the examination and treatment and entering clinical data into the electronic health record. Under general supervision of a medical provider you will perform general medical services such as medication administration, diagnostic and therapeutic procedures. You are a critical part of the patient centered medical team to provide quality, accessible, and safe patient centered care. If you have a passion for working with a team of dedicated caregivers to make care visible every day, this role is for you. Successful Candidates will have: • High school diploma or G.E.D. • Graduated from an accredited medical assistant program • Certified by one of the following: o NRCMA (Nationally Registered Certified Medical Assistant) o RMA (Registered Medical Assistant) o CMA (Certified Medical Assistant) o NCMA (National Certified Medical Assistant) o CCMA (Certified Clinical Medical Assistant). • OR 2 years experience in a private office, ambulatory care facility or hospital may be initially substituted for certification. You will be asked to become certified as a future requirement of employment. • BCLS (Basic Cardiac Life Support) Certified, or able to be obtained within 3 months of hire • Must exhibit the ability to work with people (staff, visitors and clients). • Willing to travel to all Swope Satellite Clinics and temporary testing sites if needed. About Swope Health Services: Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: • Medical benefits (including a Health Savings Account option), dental and vision • 401(k) retirement plan with company match • Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability • Flexible Spending Account • Paid Days Off beginning at 12 days annually, effective the first day of employment • Nine annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.

Please apply here if you are looking for a NP Preceptorship. Our Applicant Tracking System requires that you completed the employment application. Please fill it out to the best of your ability and put "NA" in required blanks that are not appropriate for this situation. IMPORTANT: Please include a resume and a cover letter stating when you would like to start and how many hours you are needing. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

DESCRIPTION The Community Behavioral Health Liaison (CBHL) is responsible for the coordination of services for individuals with behavioral health needs who have come to the attention of law enforcement officials, the courts and/or hospital emergency departments. The CBHL is responsible to complete crisis and routine assessments which will determine the appropriate level of care and treatment services needed. The CBHL further ensure that consumers are able to access treatment services recommended and assists the consumer with this as needed. The CBHL must subsequently be familiar with, and develop/retain positive relationships with, local behavioral health providers, inpatient psychiatric providers, and local emergency departments. The CBHL will also be the agency lead on civil commitment procedures and state guardianship statues, rules, and laws. EXAMPLES OF WORK Work may include but is not limited to the following examples: Coordinate services and develop local systems of care for individuals with behavioral health needs who have come to the attention of law enforcement officials, the courts and hospital emergency departments. Participate in local law enforcement Crisis Intervention Teams or other initiatives that assist law enforcement in dealing with individuals with behavioral health needs Collaborate with local partners in Treatment Courts or other specialty or diversion courts dealing with behavioral health issues Provide or coordinate training and consultation on behavioral health issues for court staff as needed. In coordination with ACI, assist law enforcement by working together in assessing individuals with behavioral health needs In coordination with ACI, assist those with behavioral health needs by accessing appropriate voluntary services upon referral by law enforcement or the court. In coordination with ACI, assist law enforcement and the courts in locating inpatient psychiatric beds for court ordered involuntary detentions and in filing petitions for involuntary detention with the probate court for those individuals who present a likelihood of serious harm due to a behavioral health illness. Provide screening, crisis intervention and other clinical services in the office and out of office as needed. Prepare reports as required by DMH, DBH, and/or other entities. Must be able to use the agency electronic medical record program for all documentation. It is required to use collaborative documentation. Must be willing to drive on a daily basis for work purposes. Provide community consultation and education services. Participate in departmental, agency and interagency meetings as assigned. Assist with continuous quality improvement efforts for this service. Must be able to facilitate and manage crisis situations. Must be able to help cover crisis access services, when needed. Other duties as assigned. Maintain a Notary Public Commission. Must maintain a positive driving record, be insurable by FGC and travel to the counties we serve. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Knowledge of behavioral sciences and allied disciplines involved in the evaluation, care and rehabilitation of persons suffering from mental illness or emotional disturbance. Knowledge of case management methods, principles and techniques. Some knowledge of community resources used in the provision of services. Skill in resolving conflicts and negotiating with others. Ability to collect and analyze information in making decisions concerning a consumer's treatment. Ability to act decisively when necessary to protect consumers; to make judgments about crisis and carry out appropriate course of action. Ability to assist, and exercise tact, patience, and understanding of others. Ability to work harmoniously with employees, consumers, consumer families, guardians, public agencies, and the general public. Ability to communicate effectively, orally and through legible and clear writing. Ability to be proficient in typing. Ability to handle confidential information appropriately. Ability to recognize potential ethical problems and address in ethical manner. Ability to plan and organize working time effectively. Ability to perform with autonomy or with minimum direction. EXPERIENCE AND EDUCATION QUALIFICATIONS The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration. Master of social work, psychology, counseling or related field. Two (2) years minimum clinical experience in behavioral health field Must be licensed or provisionally licensed in the state of Missouri. If not currently licensed, must be able to obtain LMSW/PLPC within ninety (90) days of hire. If provisionally licensed, must be willing to obtain and maintain clinical supervision to complete licensing requirements. NECESSARY SPECIAL QUALIFICATION Knowledge of crisis intervention/de-escalation techniques, assessment of suicidality and diversion planning utilizing available resources. Possesses a valid driver's license and is, and remains insurable, under Family Guidance Center automobile liability insurance. Maintain a Notary Public Commission. Must successfully pass a background screening in accordance with 9 CSR 10-5.190. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

PACE KC is looking for a dynamic and mission driven Center Director to lead the PACE KC program operations to provide a safe and productive environment that is conducive to the effective and efficient delivery of PACE services. The Center Director will oversee and manage the daily operations PACE KC Adult Wellness Center. This includes managing the daily operations of the day center, clinic, social work, rehabilitation, recreation, and dining services. As well as supporting the compliance of the SCC Interdisciplinary Team (IDT) and IDT processes .This is a unique opportunity for a dynamic leader who brings strategic vision, operational excellence, and a passion for community-based care. Join PACE KC and help shape the future of equitable, patient-centered healthcare in our region. Primary Functions Oversees the daily coordination and the implementation of the PACE Model of Care at the Center. Collaborates in the coordination of home health, rehabilitative, long-term care, and medical/specialty services according to participant care plans. Continuously evaluates the participants' changing needs and makes necessary program adjustments. Collaborates with center leaders to maintain compliance with all state and federal program requirements, obtaining, and maintaining certification under Centers for Medicare and Medicaid Services (CMS) as well as any other state or federal law or rules. Collaborates in program development and preparation of PACE KC Organization's short-range and long-term plans, budgets and related information systems based on broad organization goals and growth objectives. Coordinates and facilitates the interdisciplinary team's care management process to ensure best decisions are made regarding the participant's changing condition. Manages continuity of operations. Maintains up-to-date and appropriate documentation in the participant's electronic medical record. Participates in PACE KC quality improvement activities. Establishes and maintains accountability for high customer service standards and monitors, evaluates, and responds to opportunities for improved participant and family/caregiver satisfaction. Participates in the interdisciplinary team meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care delivery. Responsible for the support of the PACE KC Interdisciplinary Team (IDT), ensuring that this team's processes and decision-making meet regulatory and quality standards, consistently align with the PACE model and exercise prudent stewardship of organizational resources. Works in tandem with IDT in the management of participant utilization (e.g. hospitalizations/sub-acute, homecare, nursing home days, etc.) Hires, selects, directs, supervises, and evaluates the performance of direct reports. Handles discipline and termination, if necessary, of associates in accordance with policy. Oversees the daily workflow of the department. Ensures that the job responsibilities, authorities, and accountability of all direct reports are defined and understood. Assists in providing in-service education for the PACE KC associates. Qualifications and Experience Bachelor's Degree, or equivalent combination of education and experience in business administration and/or health and human services or related field is required. Master's degree in business administration, health and human services or related field preferred. (5) years' experience in health care. (5) years supervisory experience in a health-related field. (3) years' experience in PACE. Medical clearance for communicable diseases and up-to-date immunizations, before having direct participant contact. Current driver's license, auto insurance, and dependable transportation. (3) years management experience in geriatric care setting. (1) year working with the older adult population. Current American Heart Association Basic Life Support (BLS) with Automated External Defibrillator About PACE KC: PACE (Program of All-Inclusive Care for the Elderly) is a healthcare program that provides a full range of personalized healthcare and wellness services to allow older adults to age gracefully in their home communities. PACE emphasizes comprehensive, coordinated, and preventive care in a way that treats the whole person - addressing physical, emotional, and psychological needs. A team of providers works together across many disciplines to help PACE members achieve and maintain their health and wellness goals. We support our team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 15 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health/PACE KC is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.

PACE KC is in search of a compassionate and dedicated Home Health Aide to be a part of a team of care givers that provide care for those who need it the most. The Home Health Aide provides quality care to participants, under the supervision of the Home Care Coordinator and nurses in accordance with PACE KC policies and procedures. The Home Health Aide performs related tasks in accordance with the participant's plan of care. Maintains flexibility in schedule and responds to unexpected participant care needs and changes in workload and location of work as directed. Primary Functions: 1. Possesses effective communication skills to act as a companion and provide emotional support to participants and caregivers. 2. Possesses interpersonal skills that promote interdisciplinary collaboration and communication. 3. Identifies need for intervention by other members of the IDT on an ongoing basis and reports to primary nurse. 4. Provides input into interdisciplinary evaluation of the effectiveness of care 5. Performs and/or assists the patient/family with home maintenance activities as according to Plan of Care including light housekeeping and meal preparation. 6. Performs support activities as indicated on the plan of care including but not limited to supporting independence, providing companionship, and providing respite for families 7.Establishes therapeutic relationships with participants and families from a variety of cultural, ethnic and socioeconomic backgrounds. 8..Provides emotional support to participants and families in a manner that fosters independence and affirms existing strengths. 9.Maintains up-to-date and appropriate documentation in the participant's electronic medical record. 10.Participates in the interdisciplinary team meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care delivery. 11.Participates in in-service training and staff meetings as required. 12.Performs other duties as assigned. Job Related Competencies: 1. Knowledge of principles, practices, standards, and techniques of a CNA. 2. Ability to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. 3. Effective oral and written communication skills. 4. Effective interpersonal skills. 5. Basic computer skills. 6. Proficient with Electronic Medical Records. Qualifications and Experience: 1. Medical clearance for communicable diseases and up-to-date immunizations, before having direct participant contact. 2. Current driver's license, auto insurance, and dependable transportation. 3. Previous experience working in hospice, home health, or long-term care. 4. (1) year working with the elderly population. Certification & Licensure Requirements: Current American Heart Association Basic Life Support (BLS) with Automated External Defibrillator (AED) certificate or obtain within two weeks of hire, before having direct participant contact. Swope Health Services supports its team members with: • Medical benefits (including a Health Savings Account option), dental and vision • 401(k) retirement plan with company match • Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability • Flexible Spending Account • Paid Days Off beginning at 12 days annually, effective the first day of employment • Eight annual company-paid holidays; One annual paid personal day. About PACE KC: PACE (Program of All-Inclusive Care for the Elderly) is a healthcare program that provides a full range of personalized healthcare and wellness services to allow older adults to age gracefully in their home communities. PACE emphasizes comprehensive, coordinated, and preventive care in a way that treats the whole person - addressing physical, emotional, and psychological needs. A team of providers works together across many disciplines to help PACE members achieve and maintain their health and wellness goals. We support our team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 15 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health/PACE KC is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.

As an Enrollment Specialist for PACE KC, you will be part of a team of caregivers to provide care for the people who need it most. The Enrollment Specialist obtains initial information relating to potential enrollment, coordinates the intake process, and provides information and referrals to community agencies as appropriate. The Enrollment Specialist promotes PACE KC philosophy and PACE KC mission and values to the public, prospective participants, referral resources, and any other interested parties. You will also oversee the enrollment process of prospective participants through the level of care process as determined by the State of Missouri. If you have a passion for working with a team of dedicated caregivers to make care visible every day, this role is for you. Successful Candidates will have: Bachelor's Degree in Health Care, Social Science, Marketing, or a related business field. 1 year of experience working with the geriatric population 2 years of experience as a Medicare or Medicare enrollment specialist. Proficiency with Microsoft Office Suite and related software. Ability to interact professionally and respectfully with other adults, caregivers, and families of all cultural and socio-economic backgrounds, and those with cognitive decline or mental health issues. Associates must be fully vaccinated against COVID-19 or obtain an approved exemption for vaccination accommodation based on a medical condition or sincerely held religious belief. About PACE KC: PACE (Program of All-Inclusive Care for the Elderly) is a healthcare program that provides a full range of personalized healthcare and wellness services to allow older adults to age gracefully in their home communities. PACE emphasizes comprehensive, coordinated, and preventive care in a way that treats the whole person - addressing physical, emotional, and psychological needs. A team of providers works together across many disciplines to help PACE members achieve and maintain their health and wellness goals. We support our team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day About Swope Health Services: For 56 years, the mission of Swope Health mission has been to improve the health and wellness of the community by delivering accessible, quality, comprehensive patient care to all. Founded in 1969 by E. Frank Ellis, Swope Health opened as “Model Cities Health Corporation” in the basement of Metropolitan Missionary Baptist Church with 20 associates and a $100,000 budget to serve 2,000 patients a year. Since then, Swope has since expanded its size, scope, and service offerings to include behavioral and dental care, services for the unhoused, mobile services and school-based clinics, and the PACE KC Adult Wellness Center. Swope Health serves as a community health asset in the region - transforming lives, strengthening community, and powering our prosperity. Swope Health is committed to maintaining its focus on patient care and experience as well as an integrated, holistic model of health care, ensuring that everyone in the community can be served. The organization's high-quality services, strong financials, and visionary leadership team position them well to sustain and deepen their impact into the future. Swope Health Services supports its team members with: 1. Medical benefits (including a Health Savings Account option), dental and vision 2. 401(k) retirement plan with company match 3. Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short and Long Term Disability 4. Flexible Spending Account 5. Paid Days Off beginning at 15 days annually 6. Nine annual company-paid holidays; One annual paid personal day *Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.

DESCRIPTION To organize, manage and provide medical support services to clients receiving rehabilitation services. EXAMPLES OF WORK Work may include but is not limited to the following examples: Take weights and blood pressures and record results in client records. Administer the AIMS to clients on regularly scheduled basis under physician supervision. Manage the scheduling of clients to see the physician for medication services and communicate failed appointments to the proper community support worker and/or supervisor. Provide education to clients regarding their medication, its benefits and side effects. Document educational sessions. Collect and present them to the physician. Follow-up with the laboratories regarding client compliance with prescribed laboratory tests. Provide injections at physician's orders. Review physician charts. Attend administrative and management meetings. Conduct metabolic screenings. Monitor sample medication supply. Continue professional training by attending conferences, workshops and in-service training events. Provide ongoing assessment of a client's status including personal strengths, progress, problems and needs. Provide preparation and/or revision of a specific individualized treatment plan. Monitor client participation and progress in organized treatment programs to assure the planned provision of service according to the client's individual treatment plan. Provide individual assistance to clients as a twenty-four hour a day resource in accessing needed public services including financial, medical and housing. Intercede on behalf of individual clients within the community-at-large to assist the client in achieving and maintaining their community adjustment. Must be able to use the agency electronic medical record program for all documentation. Is required to use collaborative documentation. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Excellent written and oral communication, project management, computer, conceptual and analytical skills. Decisiveness, flexibility and an ability to adapt to an environment of growth and change. Ability to work effectively within the team environment. Some knowledge of the requirements of state and federal law pertaining to the behavioral healthcare program. Some knowledge of community resources used in the provision of services. Some knowledge of basic supervisory principles and techniques. Ability to read, comprehend, and speak in the English language. Ability to work harmoniously with employees, recipients, other agencies, and the general public. Ability to create, facilitate, assign tasks and coordinate an action plan. Ability to handle confidential information appropriately. Ability to recognize potential ethical problems and address in ethical manner. Ability to express ideas clearly and to interpret laws and regulations. Ability to plan and organize working time effectively. Ability to perform with autonomy or with minimum direction. EXPERIENCE AND EDUCATION QUALIFICATIONS The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration. Hold a current valid license as a practical nurse in MO. Have successfully completed training in the provision of injections. Prefer at least four years of experience in dealing with individuals who have major psychiatric illnesses. Skills and interest in working with chronically mentally ill individuals. Possesses a valid driver's license and is, and remains insurable, under Family Guidance Center automobile liability insurance. GOALS • Will meet agency service delivery goals consistently. • Will meet timeliness of service entry goals 90% of the time. • Documentation will meet agency standards 95% of the time. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.

DESCRIPTION This is managerial and supervisory work of moderate complexity that involves managing a substantial behavioral healthcare program or a clinic where an array of services are provided. The employee is responsible to ensure that services meet applicable professional, contractual, legal and regulatory requirements. Work involves the supervision of professional and non professional staff that counsel and assist individuals and families, ensuring that client needs, program goals, and contract objectives are effectively achieved. Work may also involve providing direct care services that include client assessment, developing treatment/rehabilitation plans, conducting individual and group counseling and applying various therapeutic interventions. The employee is expected to work independently and exercise considerable professional initiative and judgment. Work is under the general review of an administrative superior, leaving considerable latitude for independent judgment and discretion in accordance with agency policies. EXAMPLES OF WORK: Work may include but is not limited to the following examples: Manages an assigned clinical program of moderate complexity; or responsible for the day-to-day operation of a satellite office where an array of behavioral healthcare or health services are provided. Monitors service delivery to ensure that professional standards are maintained and services are delivered in accordance with contractual, legal, regulatory, certification and agency policy requirements. Selects, trains, directs, assigns, reviews, evaluates, and schedules the work of professional and non professional staff to ensure that program and services are provided in efficient and effective manner. Directly observes staff providing services; reviews records ensuring that professional standards are applied and certification and contractual requirements are achieved; handles complaints and grievances and assists staff in professional development. May manage a satellite office operation with responsibility for overall day-to-day operations: office scheduling and support activities, facility maintenance and safety, purchasing, record-keeping, MIS, etc. May provide direct clinical services, (i.e., screening, assessment, developing treatment/rehabilitation plans, conducting individual and group counseling, applying various therapeutic interventions, and admission-discharge planning), by using collaborative documentation. Must be able to facilitate and manage crisis situations. Must be able to help cover crisis access services, when needed. Must be able to use the agency electronic medical record program for all documentation. Is required to use collaborative documentation. Represents and/or serves as a liaison for the assigned area of responsibility; maintains appropriate level of communication, cooperates with, and responds appropriately to concerns, interests, and needs of public, government representatives, contractors, and community organizations. Participates in quality improvement process, administrative meetings, team meetings, in service training, client staffing and case reviews. Prepares reports of program activities, special incidents, and as required. Performs other related work as assigned. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of principles and practices of treatment related to rehabilitation of clients, as applicable to the behavioral healthcare program. Considerable knowledge of the requirements of applicable laws, regulations, standards and certification requirements pertaining to assigned behavioral healthcare program. Considerable knowledge of individual behavior and group dynamics and intervention strategies. Knowledge of managerial and supervisory techniques and practices. Working knowledge of crisis intervention theory and practice and the ability to make decisions and direct staff in crisis situations. Some knowledge of community resources used in the provision of services. Skill in clinical assessment, problem solving and decision making including crisis intervention. Skill in identifying and resolving managerial problems such as work assignments, employee relations, employment development, and morale. Ability to read, comprehend, write, and speak in the English language. Ability to effectively manage programs or services to achieve positive client outcomes. Ability to work harmoniously with employees, applicants, recipients, contractual and other agencies, and the general public. Ability to plan, assign, coordinate and evaluate the work of professional and non professional staff and to instruct them in work performance. Ability to act decisively when necessary to protect clients and assist with clients' immediate needs to resolve safety issues. Ability to handle confidential information appropriately and following the federal, state, and agency guidelines. Ability to recognize potential ethical problems and address in ethical manner. Ability to express ideas clearly and to interpret laws and regulations. Ability to plan and organize working time effectively. Ability to perform with autonomy or with minimum direction. EXPERIENCE AND EDUCATION QUALIFICATIONS The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration. Must have a Masters in Social work, Psychology, mental health counseling or a closely related field. Two (2) years of professional experience in mental health services, social services, counseling services, or related area. An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.