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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Mercer Island, WA | $44,934 | $21.60 |
| 2 | Los Angeles, CA | $42,484 | $20.43 |
| 3 | Wilmington, DE | $37,822 | $18.18 |
| 4 | Minneapolis, MN | $35,640 | $17.13 |
| 5 | Pekin, IL | $35,261 | $16.95 |
| 6 | Austin, TX | $34,538 | $16.60 |
| 7 | Denver, CO | $34,291 | $16.49 |
| 8 | Olathe, KS | $33,244 | $15.98 |
| 9 | Saint Louis, MO | $33,044 | $15.89 |
| 10 | Independence, OH | $32,732 | $15.74 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $84,036 | $40 | 1 |
| 2 | Service Consultant | $64,264 | $31 | - |
| 3 | Product Service Associate | $62,542 | $30 | - |
| 4 | Customer Service Senior Associate | $56,987 | $27 | - |
| 5 | Customer Service Professional | $46,564 | $22 | 1 |
| 6 | Special Service Associate | $46,505 | $22 | - |
| 7 | Customer Service Representative Supervisor | $46,352 | $22 | - |
| 8 | Facility Service Associate | $45,412 | $22 | - |
| 9 | Customer Service Reprensentative | $44,326 | $21 | - |
| 10 | Service Officer | $44,197 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | New York Life Insurance | $50,097 | $24 | 40 |
| 2 | State Farm Insurance Agency | $41,176 | $20 | 2 |
| 3 | American Family Insurance | $36,683 | $18 | 5 |
| 4 | GEICO | $36,177 | $17 | 51 |
| 5 | Mercury Insurance | $35,369 | $17 | 1 |
| 6 | Mutual of Omaha | $35,122 | $17 | 2 |
| 7 | Liberty Mutual Insurance | $35,091 | $17 | 8 |
| 8 | Cigna | $34,853 | $17 | 13 |
| 9 | Allstate | $34,799 | $17 | 49 |
| 10 | The Travelers Companies | $34,769 | $17 | - |
| 11 | Progressive | $34,375 | $17 | - |
| 12 | Auto-Owners Insurance | $34,374 | $17 | 3 |
| 13 | Unum | $33,798 | $16 | - |
| 14 | Elevance Health | $33,652 | $16 | - |
| 15 | State Farm | $33,528 | $16 | 16 |
| 16 | Assurant | $33,521 | $16 | 6 |
| 17 | Nationwide | $33,512 | $16 | 12 |
| 18 | Aflac | $28,736 | $14 | - |