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First Service jobs in Savannah, GA - 23 jobs

  • Restaurant General Manager

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Savannah, GA

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Restaurant General Manager to join our team! Purpose: The Latitude Restaurant General Manager is responsible for leadership and mentoring the property leaders in continuing the Latitude Margaritaville Lifestyle daily. The Margaritaville Lifestyle incorporates the style and quality of the F&B service in all areas, Music, Amenities, Events and Activations. The Restaurant General Manager is responsible for the Resident experience through offering world class service, keeping all areas surgically clean, and is in constant contact with the Residents to garner feedback and areas of improvement. The ideal candidate routinely exercises good judgment, has great interpersonal and leadership skills, is an excellent communicator and possesses exceptional problem-solving skills. As the face of the high visibility areas such as the Town Square, Bar & Chill, Work & Play, Pool, Dog Park and Theater among other areas, this individual must maintain positivity and diplomacy in a fast-paced environment with direct and indirect Resident communication. The Restaurant General Manager is responsible for all aspects of the day-to-day management of the community. The Restaurant General Manager works in compliance with FirstService standards and authentically delivering the Latitude Margaritaville Lifestyle, daily. Key Responsibilities and Accountabilities: Leadership: * Be the FirstService Leader on site to report to the Regional Manager and liaise with the Regional F&B Director on a regular basis * Coordinate with the F&B department and Lifestyle Department on planning and executing F&B based or supported community events. * Assists Executive Chef and F&B Manager in creating and maintaining a positive team atmosphere in the workplace. * Maintains a high level of Resident contact throughout service hours. * Provide leadership and direction to the property employees to ensure strict adherence to all applicable standard policies, procedures, and programs. * Possess strong interpersonal skills and be able to interact and communicate successfully to the residents and team. * Ability to lead staff through all service types (a la carte, buffet, etc.). * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Receives and resolves complaints * Complies with state and federal regulations regarding safe food handling, sanitation and LBW service. * Maintaining a strong bar and beverage program that reflects the Latitude Margaritaville Lifestyle, including daily/weekly specials and promotions. * Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action * Assures a high standard of appearance, hospitality, and service in personnel and cleanliness of all areas. * Monitors dining labor and supplies budgets; makes adjustments to achieve fiscal goals. * Monitors onboarding, brand immersion and training of all new team members. * Implements development and succession plan for each leadership position * Exercise a positive attitude and remain professional under all circumstances. * Works with Leadership to control labor and expenses without compromising quality or service * Maintain complete knowledge of all the properties policies and procedures and the enforcement thereof. * Review Resident Feedback via NPS, social media and the Coyle Experience - formulate feedback to the team on improvements based on the feedback. * Lead Daily First Call * Lead Weekly Management meetings and create regular meetings with Key Leaders * Manage Key Operational Vendors * Control schedules to ensure adequate coverage of all areas and specifically during high volume, large events, and Holidays * Check and ensure all Uniform Standards are adhered to * Create and maintain a Training Program for all Leadership and Line Level Team Members * Participate in the Nudge App * Participate in Board Meetings * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases and reports. * Monitor Purchase Order System integrity, training, and operation. Supervises: * The leadership and operations of: Bar & Chill, Last Mango Theater, Lifestyle, Work & Play, Town Square, Maintenance and Janitorial, HOA and HOA Manager, Security and Landscaping, Financial Report Team. Financial Management: * Understand financial goals, operate assets in owners' best interest in accordance with the Board's policies * Understands Budgets, the budgeting process and is physically responsible * Can capably report, in detail, on fluctuations for all COS, Labor and other related Expenses Daily Operations and Resident Experience: * Help create S.O.P.'s for the success of the operation and residents. * Maintain an inventory of all dining room items including silverware, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for. * Champion the private and special event space and bookings. * Support Lifestyle with promotions, ideas, and resident driven F&B programming. * Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure proper response and handling of all community emergencies through training with staff, residents, buildings, etc. within company guidelines to minimize liabilities. * Ensure compliance with all company, local, state and federal safety rules. * Comply with all ordinances and regulations per the locations jurisdictions. * Assist Executive Chef with hiring and disciplinary action with dining staff members. * Establish and maintain an inventory control system for bar operations. * Contribute positively to the Lifestyle, Brand Culture and Resident Experience Technical competencies: Education: * High school graduate * Bachelor's degree preferred * Food and Alcohol Service License (Serve safe or Responsible Vendors. Experience: * 5 Years of progressive Operations Management experience to include Bar, Restaurant, Rooms/HOA/Club and Banquet experience * 3-5-year F&B Director Experience (3years of Resort Style F&B Leadership Experience preferred) * Community Association License Preferred Skills, Knowledge, and Abilities: * Strong leadership skills, able to develop a team from scratch and implement service standards. * Exceptionally creative and fun personality, must champion the Latitude Margaritaville Lifestyle. * Must be willing to work nights and weekends. * Current with dining and beverage trends and styles. * Strong knowledge of beer, wine, & spirits- Sommelier, WSET, and/or Cicerone Certification would be highly beneficial. * Event and social functions exposure. * Must be willing to frequently work hands on with team members- taking orders, bussing tables, pouring drinks, etc. * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Common Sense * Team player but can work independently * Have fun!!! FINS UP! Compensation/Work Schedule: * $90,000 - $95,000 annually * Weekend, evening, & holiday availability required * As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $90k-95k yearly 6d ago
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  • Host/Hostess (Part-Time)

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Savannah, GA

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is hiring a Part-Time Host/Hostess to join our team! Purpose: The Latitude Host/Hostess is on the forefront of Resident interaction with the dining program for the community. The Host/Hostess will serve as front of house, and back of house operations. This is a position for an individual who is flexible in their work and willing to step in with whatever is needed. The ability to maintain a calm attitude in a fast-paced environment is critical while upholding standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Serve as a Dining Room Busser in the following areas as needed: * Prepares dining room for Residents by setting tables and stocking all necessary supplies prior to the beginning of service. * Arrange tables and chairs to make room for large groups. * Clear tables and unload trays in the kitchen, separating dishes, silverware, and linen. * Reset the tables laying, arranging silverware and glassware. * Refilling water glasses while properly greeting customers. * Assist in keeping dining room clean by removing any dirty dishes and/or cleaning up spills. Serve as a Food Runner in the following areas as needed: * Run the food out to the correct tables in a timely manner. * Supports wait staff/bartender by assisting them with delivery of food and retrieval of any additional items the Resident may require. * Maintains a clean and sanitary work station * Must be able to communicate clearly with kitchen staff. * Other duties as assigned by F&B Manager. Technical competencies: Education: * High school Diploma or equivalent. Experience: * Excellent oral communication skills required * Positive interpersonal skills required * Prior F&B experience is preferred Skills, Knowledge, and Abilities: * Customer Service oriented * Ability to stand for a long time and move quickly * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Self-Starter * Can Lift up to 30lbs * Team player but can work independently * Most importantly, have fun. Fins Up! Compensation/Work Schedule: * $16.00 per hour * Part-Time (20-29 hours weekly) * Weekend & holiday availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $16 hourly 5d ago
  • HVAC Service Technician

    Hoffman Mechanical Solutions 4.5company rating

    Savannah, GA job

    Job Title: HVAC Service Technician Status: Full Time, Non-Exempt (Eligible for overtime) Reports To: Service Manager or Manager of Technical Operations Work Schedule: Monday - Friday- based on customer needs The primary purpose of the HVAC Service Technician is to provide preventative maintenance, start-up, warranty, and repair services on light commercial and industrial air conditioning equipment. Strong emphasis on customer service. This position may occasionally involve after hour call outs in order to provide emergency repairs. Hoffman Mechanical Solutions, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service. HVAC Service Technician Essential Duties and Responsibilities: * Service a variety of HVAC products and equipment and ensure customer satisfaction. * Read and understand blueprints, equipment manuals, and engineering specifications in order to properly diagnose and repair units. * Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade. * Identify, analyze, diagnose, and repair systems and products at customer's location. * Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary. * Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers. * Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work. * Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution. * Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit. * Interact face to face with customers to ensure proper and accurate communications exist. * Document all work performed by accurately completing field service reports, equipment log sheets, etc. * Complete and submit all required paperwork on a timely basis. * Operate and be diligent in properly caring for and maintaining a company vehicle. * Provide technical support to customers. * Flexible to work overtime/weekends as necessary in order to meet customer requirements. * Limited travel required but may include occasional overnight stays. * Stay informed on industry news and trends, products, services, competitors and relevant information about existing and emerging technologies, and the latest product-line developments. Attend company training seminars to become familiar with product lines. * Conduct oneself in a professional manner as a positive representative of the company both to the customer and public. Knowledge / Experience / Critical Skills * Education/Experience - Associate's Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning. * Minimum of Three (3) years related experience preferred. * Operational knowledge of computers and Microsoft Office software preferred. * Ability to read, comprehend, and write simple instructions and short correspondence. Ability to effectively present information in one-on-one and small group situations. * Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages. Ability to understand data presented in a graphical format such as pie charts, bar graphs, etc. * Ability to recognize problems and develop the most cost effective solution. Ability to collect data, establish facts, and draw valid conclusions. * Must pass pre-hire requirements including background check, motor vehicle report, and drug screening. * Must possess valid drivers' license. * Must possess EPA mandated card for safe refrigerant handling. Universal certification preferred. Physical Demands * In order to properly perform the duties of this job, the employee is regularly required to stand, use hands in order to finger/grasp/handle/feel, talk, and hear. The employee frequently is required to walk, reach, stoop, kneel, crouch, and/or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. This positions requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * This position requires frequent working outdoors, inside mechanical/equipment rooms, and possible extreme weather conditions. This position is regularly exposed to live voltage, moving mechanical parts, and heavy equipment. Frequent exposure to wet and/or humid conditions, elevated and/or precarious work places, fumes or airborne particles, outside weather conditions, risk of electrical shock and vibration. Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is typically loud. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc. No phone calls or drop-ins, please. EEO Employer/Vets/Disabled
    $47k-68k yearly est. 24d ago
  • Line Cook

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Savannah, GA

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for a Line Cook to join our team! Purpose: The Latitude Cook is responsible in assisting the Executive Chef and Sous Chef with the overall dining program and execution of all aspects of the culinary experience for the property from daily operation of the restaurant, to catering and special events. The Cook will be responsible to maintain a clean and organized kitchen, as well as Training Co-workers on an as-needed basis. This is a high-profile position for an individual who routinely exercises good judgment and basic problem-solving skills. The Cook is accountable to the Executive Chef, Sous Chef and is expected to support an exceptional dining experience. The Cook position assists the Executive Chef and Sous Chef in ensuring the Bar & Chill Food Quality and Wholesomeness is in compliance with Federal, State & Local laws. The Cook is expected to adhere to FSR standards and practices and authentically deliver the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Kitchen: * Possess strong interpersonal skills and is able to interact and communicate successfully to the residents and team. * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Works with the Executive Chef and Sous Chef to deliver vibrant menus items that reflect the Latitude Margaritaville Lifestyle. * Possesses the ability to be hands-on and work any kitchen position. * Ensure all safety procedures are being followed and the kitchen meets all federal, state, and local health, safety, and sanitation standards. * Exercise a positive attitude and remain professional under all circumstances. * Must have Basic cooking technic knowledge: Braising, Sautéing, Roasted, Grilling, Recipes, Ratio, Portion controls, and other cooking technics as determined by the Chef. * Basic Knife handling skills and knowledge of correct use for each knife Daily Operations and Customer Experience: * Participates in catering (food and beverage) for functions. * Actively participate in prep and daily set up of kitchen. * Maintains a high level of energy and passion throughout service hours. * Strong inventory and Production ability, in a timely and efficient manner. * Understand inventory and products controls within culinary guidelines. * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Comply with all ordinances and regulations per the locations jurisdictions. * Ability to work in all service types (a la carte, buffet, etc.). * Maintain a spotless kitchen at all times. Ensure the utmost proper hygiene by maintaining their own clean uniforms, personal grooming and food handling. Technical competencies: Education: * High school graduate. * Degree from a culinary institute preferred. * Serv-safe certified. Experience: * Must have 1-3 years of similar or equivalent experience in a same role. * Basic Cooking experience in a restaurant, Hotel, Resort or Club Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Current with culinary and dining trends and styles. * Ability to follow instructions and carry out instruction given by Supervisor. * Communication skills (listening, verbal and written). * Organizational skills with attention to detail. * Problem solving skills, ability to use common sense. * Team player but can work independently. * Have fun! FINS UP!! Food Handling/Sanitation: * Well versed in Sanitation and Health department regulations I.E. * Time & temperatures, Cooling procedures, and reheating procedures. * Must practice and understand the use of proper hygiene practices. * Understands and uses clean as you go process. Must work clean organized and be prepared to work at a rapid high paced rate. Must report to work in a clean uniform and on time for scheduled shifts. Is expected to clean work area and may be required to do cleaning project as determined by department manager. Must be knowledgeable in ware washing procedures and use of chemicals-MSDS. Must have or obtain within 90-day probation periods A Serve Safe Food Handlers document. Physical Requirements: Must be able to lift 50+ pounds at any given time. Must be able to kneel, stoop, twist bend over and lift, and stand for long periods of time throughout the required shift period. Is required to clean and have working knowledge of each piece of equipment in the operation. I.E. Steamer, Griddle, Fryer, Ovens and or other as specified by department manager. Compensation/Work Schedule: * $18.00 -$20.00 per hour * Full-Time (30+ hours weekly) * Weekend & holiday availability required * Open availability DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $18-20 hourly 6d ago
  • Roving Maintenance Technician

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Hilton Head Island, SC

    The Roving Maintenance Technician's primary responsibility includes overall grounds maintenance of the association and property. This person will ensure that all support and service is conducted and fulfilled in a manner consistent with the goals and objectives of management and the association. This person will make recommendations on repairs, replacement maintenance and implement preventive maintenance as established by Company procedures and guidelines. This person will be responsible for preventative maintenance, landscaping, snow removal, lead removal, amenity prep including pools, work orders, etc. Skills & Qualifications: * Minimum of 2 years of experience in grounds maintenance * Knowledge of electrical, plumbing, mechanical, and carpentry trades is suggested. Must be able to operate tools and equipment related to facility maintenance. * Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint * Strong customer service, communication and interpersonal skills required. Your Responsibilities: * Maintains a safe and secure environment. * Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises. * On call availability for emergencies and projects as assigned by property manager. * Requests materials, tools, and supplies needed for a job. * Maintains all fire protection and security systems, to include required maintenance, inspections, and documentation. * Inspects all emergency equipment to ensure compliance * Records and completes preventive maintenance activities and programs. * Oversees the construction, installation, and preventative maintenance of equipment. * Observes/evaluates corrective maintenance or repair on equipment * Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance. Overall safety program to conform with OSHA standards, applicable building safety manual, and other safety venues as deemed appropriate * Record and report all unusual and irregular conditions to the Community Manager. * Maintain cordial, professional manner in dealing with residents, contractors, Management, etc. * Ensure all equipment, supplies and materials are in functional working condition in a neat and orderly manner. * All other duties as directed by the Director of Maintenance * Operate equipment such as commercial mowers, tractors, excavators, company vehicles. * Experience with gas powered blowers, trimmers, chainsaws. * Removal of trash, debris, and leaves * Maintain equipment and perform minor repairs * Take direction and complete assigned work orders. * Communicate effectively orally, in writing, and electronically. * Small Engine (Landscaping/Mowing/Weed eating/leaf blowing) * Assist in the maintenance of shop equipment and tools and in the maintenance of cleanliness within the shop. * Perform simple repair and maintenance tasks alone as directed. * Performs grounds maintenance functions (pulling weeds, raking leaves, sweeping sidewalks, and cleaning debris) * Clears ditches, digs holes, waters vegetation, cleans canals, drains, and tree well * Operates light landscape equipment; maintains tools and equipment to ensure safety * Complies with all company policies and safety procedures; works effectively in a group; take direction from supervisor and follows instructions; communicates effectively with supervisor and co-workers. Physical Requirements/Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. * Must be able to sit and stand for extended periods of time. * Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. * Capable of working extended hours, to include evenings, weekends and holidays as necessary. * This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting. * Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. * Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns. * Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Compensation: $22.00 - $25.00 per hour Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $22-25 hourly 6d ago
  • Restaurant Server

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Savannah, GA

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for Servers to join our team. Purpose: The Latitude Server is on the forefront of Resident interaction with the dining program for the community. From daily operation of the restaurant and bar, to catering and special events. This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: * Prepare restaurant for lunch / dining by setting decorations, condiments, napkins and utensils * Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies * Must be able to explain the chef's specialties; identify appropriate wines; answer food preparation questions * Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc. * Transmit orders to bar and kitchen by recording Resident choices; identifying Resident special dietary needs and special requests * Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars * Respond to additional patron requirements by inquiring of needs; observing dining process * Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs * Properly open and pour wine at the tableside * Obtain revenues by totaling charges; issuing bill; accepting payment; returning credit card and signature slip to Resident * Contribute to team effort by accomplishing related results as needed * Perform basic cleaning tasks as needed or directed by supervisor * Be willing to fill in for absent staff as needed * Assist with special events as needed * Adhere to grooming and appearance standards consistently * Promptly address customer service issues and refer customers to management when necessary Daily Operations and Customer Experience: * Maintains a high level of Resident contact throughout service hours * Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure compliance with all company, local, state and federal safety rules * Maintain a pristine dining area at all times. Technical competencies: Education: * High School Graduate or GED preferred. Experience: * Previous serving experience required * Excellent oral communication skills required * Positive interpersonal skills required * Food Handlers Card * Good telephone speaking and listening ability Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Basic knowledge of beer, wine, & spirits * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Common Sense * Team player but can work independently * Have fun!!! FINS UP! Compensation/Work Schedule: * $8.00 an hour plus tips * Evening & weekend availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $8 hourly 6d ago
  • Assistant General Manager (55+ Lifestyle Community)

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Savannah, GA

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Assistant General Manager to join our team! Purpose: The Latitude Margaritaville Assistant General Manager (AGM) is responsible for supporting the Community General Manager (GM) in leadership, mentoring and the accountability of property leaders and associates while delivering The Latitude Margaritaville Lifestyle to the residents. The Latitude Margaritaville Lifestyle encompasses high quality food and beverage service, live music, complex amenities, large events, fitness, theater, wood shop, pottery, sports and much more. The AGM is responsible for ensuring that the residents are extremely happy with their experiences by leading their team to deliver excellent customer service, keeping the appearance of all areas in pristine condition, being available to residents' concerns and ensuring that the operation runs efficiently. The AGM will have effective communication between departments, which is a must to operate a large resort style campus and Latitude Lifestyle events in the Town Center. The ideal candidate routinely exercises good judgment, has great interpersonal and leadership skills and is an excellent communicator. This person must possess exceptional problem-solving skills, be a strategic thinker and lead with positive accountability. As the face of the high visibility areas such as the Town Square, Latitude Bar & Chill, Workin' N' Playin' Center, Fins Up! Fitness Center, Paradise Pool, and the Last Mango Theater among other areas, this individual must maintain positivity and diplomacy in a fast-paced environment with direct and indirect resident communication. The Assistant General Manager is responsible to support the GM in all aspects of the day-to-day management of the community. The AGM is a hands-on leader who works in compliance with FirstService Residential and Latitude Margaritaville standards while authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Leadership * Daily planning, management, & oversight of the property in alignment with the GM. * Be the on-site FirstService Team Leader reporting to the Vice President of the management company. * Be aligned with the GM in all areas of communication with above property support, Regional F&B/HOA Directors, and developer senior leadership. * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Actively contributes to the lifestyle, brand culture, and resident experience by driving a positive team atmosphere in the workplace and remaining professional under all circumstances. * Oversee facility operation of the Amenities including the Bar & Chill, Association offices, sports courts, game lawn, dog park, fitness center, theater, Workin' Playin' Center and the management team that supports these facilities. * Review Resident Feedback via Eliant scoring, social media, and the Coyle Experience -and in conjunction with the GM, formulate feedback to the team and implement improvements based on the feedback. * Review employee feedback through Margaritaville Employee Survey and create action plans for improvement. * Possess strong interpersonal skills and be able to interact and communicate successfully with the residents and team. * Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. * Assures a high standard of community appearance, hospitality, and service in personnel and cleanliness of all areas. * Responsible for onboarding programming to include Brand Immersion, and training of all new team members. * Work with department heads to control labor expenses without compromising quality or service in all departments. * Maintain complete knowledge of all the community's governing documents, policies, and procedures and enforcement thereof. * Ensuring Property First and Second calls are being held and effectively communicating information to the team. * Conduct regular management meetings with key leaders and create action items to measure progress. * Communicate with the GM regularly on department meetings and key action items progress tracking. * Manage some key operational vendors. * Participate in the Nudge App. HOA/Amenity Association * In alignment with the GM, partner with CAM/Area Manager to ensure the homeowners association (HOA) is operating efficiently and with the highest standards of customer service satisfaction. * Be available to a Community Appearance Coordinator (CAC), Maintenance, and Fitness Leaders for escalation of resident needs to provide the highest standards of customer service and communication. * Participating in Board Meetings and HOA/Amenity Annual Meetings as support for the CAM to ensure that the business of the Association is conducted in accordance with policies, the Association governing documents, and all applicable statutes. * Assist Maintenance Manager in oversight of key operational vendors as needed. * Minimize association liabilities by overseeing a well-documented safety program along with the training, & handling of emergency response situations involving staff, residents, and guests. Lifestyle/Fitness * Support Lifestyle/Fitness Managers with promotions, ideas, and resident driven F&B programming. * Support execution of lifestyle and fitness events as needed. Financial Management * Participate in and fully understand budget creation and presentation for all departments in conjunction with the GM/Developer Area Manager/CAM/Department Heads/Accountant and championing fiscally responsible control cost initiatives throughout the year. * Can fully understand and capably report in detail on fluctuations for all COS, Labor, and other related expenses. * Understand financial goals, operate assets in the owners' best interest in accordance with the Associations governing documents and guidelines. * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases, and reports. Human Resource Role * Maintain complete knowledge of the properties policies and procedures and the enforcement thereof. * Provide leadership and direction to the property employees in alignment and conjunction with the GM to ensure strict adherence to all applicable standard policies, procedures, and programs and guide/assist with handling complaints/challenges. * Handling all HR matters in accordance with FirstService Standards. * Implement development and succession plan for each leadership position. * Monitor schedules to ensure adequate coverage of all areas, specifically during high volume, large events, and holidays. * Check and ensure adherence to all Uniform Standards. * Assist with hiring and disciplinary action with staff members. Food & Beverage * Maintaining a strong F&B program that reflects the Latitude Margaritaville Lifestyle and Brand Standards, including daily/weekly specials and promotions. * Partner with Restaurant General Manager (RGM) and management to monitor F&B labor, COS, and general expenses. * Maintains a high level of resident contact throughout service hours of restaurant. * Comply with state and federal regulations regarding safe food handling, sanitation, and liquor, beer, and wine service. * Assures a high standard of appearance, hospitality, and service in personnel and cleanliness of all areas. * Monitors onboarding, Brand Immersion, and training of all new team members. * Works with Leadership to control labor and expenses without compromising quality or service. * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases, and reports. Supervises: * The leadership and operations of: Bar & Chill, The Last Mango Theater, Lifestyle, Workin' N' Playin,' Town Square, Maintenance and Janitorial, Homeowner Association (HOA) and Community Association Manager, Security and Landscaping (CAC), Financial Report Team/Accountant. Daily Operations and Resident Experience: * Become a subject matter expert on all property & brand S.O.P.'s for the success of the operation and residents. * In conjunction with the GM, create additional or missing SOPs needed to support the operation. * Build strong, effective teams through ongoing supervision, training, coaching, counseling, and leadership. * Create and maintain an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure proper response and handling of all community emergencies through training with staff, residents, buildings, etc. within company guidelines to minimize liabilities. * Ensure compliance with all company, local, state, and federal safety rules. * Comply with all ordinances and regulations per the location's jurisdictions. Technical competencies: Education: * High school graduate * Bachelor's degree preferred in Hospitality or Business Administration, or equivalent experience. * Food and Alcohol Service License (Serve safe Manager or Responsible Vendors) preferred and/or obtained. Experience: * 3-5 Years Operations or Facilities Management experience to include Bar, Restaurant, Rooms/HOA/Club, and/or Banquet experience. * Multidisciplinary management background; requirement in a minimum of 2 departments including F&B/Bar, Maintenance/Janitorial, HOA/Clubhouse, Rooms, or Guest Service. * Community Association License Preferred or obtained in the 1st year. Skills, Knowledge, and Abilities: * Strong leadership, organizational, and problem-solving skills; able to develop a highly functioning team and implement excellent service standards. * Excellent communication skills (listening, verbal, and written) * Exceptionally creative and engaging personality; championing the Latitude Margaritaville Brand & Lifestyle * Event execution and social functions experience. * Knowledge of menu concepts, as well as beer, wine, & spirits; creating on-brand menu items, specials on theme for events * Must be willing to work nights, weekends & holidays, and have full flexibility to work around the needs of the community. * Hands on approach and ability to assist with F&B team - taking orders, bussing tables, pouring drinks, etc. * Collaborator but can work independently. * Has fun!! FINS UP! Compensation/Work Schedule: * $100,000 - $110,000 annually plus bonus * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $100k-110k yearly 6d ago
  • Host/Hostess (Part-Time)

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Bluffton, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is hiring a Part-Time Host/Hostess to join our team! Purpose: The Latitude Host/Hostess is on the forefront of Resident interaction with the dining program for the community. The Host/Hostess will serve as front of house, and back of house operations. This is a position for an individual who is flexible in their work and willing to step in with whatever is needed. The ability to maintain a calm attitude in a fast-paced environment is critical while upholding standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Serve as a Dining Room Busser in the following areas as needed: * Prepares dining room for Residents by setting tables and stocking all necessary supplies prior to the beginning of service. * Arrange tables and chairs to make room for large groups. * Clear tables and unload trays in the kitchen, separating dishes, silverware, and linen. * Reset the tables laying, arranging silverware and glassware. * Refilling water glasses while properly greeting customers. * Assist in keeping dining room clean by removing any dirty dishes and/or cleaning up spills. Serve as a Food Runner in the following areas as needed: * Run the food out to the correct tables in a timely manner. * Supports wait staff/bartender by assisting them with delivery of food and retrieval of any additional items the Resident may require. * Maintains a clean and sanitary work station * Must be able to communicate clearly with kitchen staff. * Other duties as assigned by F&B Manager. Technical competencies: Education: * High school Diploma or equivalent. Experience: * Excellent oral communication skills required * Positive interpersonal skills required * Prior F&B experience is preferred Skills, Knowledge, and Abilities: * Customer Service oriented * Ability to stand for a long time and move quickly * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Self-Starter * Can Lift up to 30lbs * Team player but can work independently * Most importantly, have fun. Fins Up! Compensation/Work Schedule: * $16.00 per hour * Part-Time (20-29 hours weekly) * Weekend & holiday availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $16 hourly 5d ago
  • Line Cook

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Hilton Head Island, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for a Line Cook to join our team! Purpose: The Latitude Cook is responsible in assisting the Executive Chef and Sous Chef with the overall dining program and execution of all aspects of the culinary experience for the property from daily operation of the restaurant, to catering and special events. The Cook will be responsible to maintain a clean and organized kitchen, as well as Training Co-workers on an as-needed basis. This is a high-profile position for an individual who routinely exercises good judgment and basic problem-solving skills. The Cook is accountable to the Executive Chef, Sous Chef and is expected to support an exceptional dining experience. The Cook position assists the Executive Chef and Sous Chef in ensuring the Bar & Chill Food Quality and Wholesomeness is in compliance with Federal, State & Local laws. The Cook is expected to adhere to FSR standards and practices and authentically deliver the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Kitchen: * Possess strong interpersonal skills and is able to interact and communicate successfully to the residents and team. * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Works with the Executive Chef and Sous Chef to deliver vibrant menus items that reflect the Latitude Margaritaville Lifestyle. * Possesses the ability to be hands-on and work any kitchen position. * Ensure all safety procedures are being followed and the kitchen meets all federal, state, and local health, safety, and sanitation standards. * Exercise a positive attitude and remain professional under all circumstances. * Must have Basic cooking technic knowledge: Braising, Sautéing, Roasted, Grilling, Recipes, Ratio, Portion controls, and other cooking technics as determined by the Chef. * Basic Knife handling skills and knowledge of correct use for each knife Daily Operations and Customer Experience: * Participates in catering (food and beverage) for functions. * Actively participate in prep and daily set up of kitchen. * Maintains a high level of energy and passion throughout service hours. * Strong inventory and Production ability, in a timely and efficient manner. * Understand inventory and products controls within culinary guidelines. * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Comply with all ordinances and regulations per the locations jurisdictions. * Ability to work in all service types (a la carte, buffet, etc.). * Maintain a spotless kitchen at all times. Ensure the utmost proper hygiene by maintaining their own clean uniforms, personal grooming and food handling. Technical competencies: Education: * High school graduate. * Degree from a culinary institute preferred. * Serv-safe certified. Experience: * Must have 1-3 years of similar or equivalent experience in a same role. * Basic Cooking experience in a restaurant, Hotel, Resort or Club Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Current with culinary and dining trends and styles. * Ability to follow instructions and carry out instruction given by Supervisor. * Communication skills (listening, verbal and written). * Organizational skills with attention to detail. * Problem solving skills, ability to use common sense. * Team player but can work independently. * Have fun! FINS UP!! Food Handling/Sanitation: * Well versed in Sanitation and Health department regulations I.E. * Time & temperatures, Cooling procedures, and reheating procedures. * Must practice and understand the use of proper hygiene practices. * Understands and uses clean as you go process. Must work clean organized and be prepared to work at a rapid high paced rate. Must report to work in a clean uniform and on time for scheduled shifts. Is expected to clean work area and may be required to do cleaning project as determined by department manager. Must be knowledgeable in ware washing procedures and use of chemicals-MSDS. Must have or obtain within 90-day probation periods A Serve Safe Food Handlers document. Physical Requirements: Must be able to lift 50+ pounds at any given time. Must be able to kneel, stoop, twist bend over and lift, and stand for long periods of time throughout the required shift period. Is required to clean and have working knowledge of each piece of equipment in the operation. I.E. Steamer, Griddle, Fryer, Ovens and or other as specified by department manager. Compensation/Work Schedule: * $18.00 -$20.00 per hour * Full-Time (30+ hours weekly) * Weekend & holiday availability required * Open availability DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $18-20 hourly 6d ago
  • Restaurant Server

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Hilton Head Island, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for Servers to join our team. Purpose: The Latitude Server is on the forefront of Resident interaction with the dining program for the community. From daily operation of the restaurant and bar, to catering and special events. This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: * Prepare restaurant for lunch / dining by setting decorations, condiments, napkins and utensils * Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies * Must be able to explain the chef's specialties; identify appropriate wines; answer food preparation questions * Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc. * Transmit orders to bar and kitchen by recording Resident choices; identifying Resident special dietary needs and special requests * Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars * Respond to additional patron requirements by inquiring of needs; observing dining process * Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs * Properly open and pour wine at the tableside * Obtain revenues by totaling charges; issuing bill; accepting payment; returning credit card and signature slip to Resident * Contribute to team effort by accomplishing related results as needed * Perform basic cleaning tasks as needed or directed by supervisor * Be willing to fill in for absent staff as needed * Assist with special events as needed * Adhere to grooming and appearance standards consistently * Promptly address customer service issues and refer customers to management when necessary Daily Operations and Customer Experience: * Maintains a high level of Resident contact throughout service hours * Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure compliance with all company, local, state and federal safety rules * Maintain a pristine dining area at all times. Technical competencies: Education: * High School Graduate or GED preferred. Experience: * Previous serving experience required * Excellent oral communication skills required * Positive interpersonal skills required * Food Handlers Card * Good telephone speaking and listening ability Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Basic knowledge of beer, wine, & spirits * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Common Sense * Team player but can work independently * Have fun!!! FINS UP! Compensation/Work Schedule: * $8.00 an hour plus tips * Evening & weekend availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $8 hourly 1d ago
  • Restaurant General Manager

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Bluffton, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Restaurant General Manager to join our team! Purpose: The Latitude Restaurant General Manager is responsible for leadership and mentoring the property leaders in continuing the Latitude Margaritaville Lifestyle daily. The Margaritaville Lifestyle incorporates the style and quality of the F&B service in all areas, Music, Amenities, Events and Activations. The Restaurant General Manager is responsible for the Resident experience through offering world class service, keeping all areas surgically clean, and is in constant contact with the Residents to garner feedback and areas of improvement. The ideal candidate routinely exercises good judgment, has great interpersonal and leadership skills, is an excellent communicator and possesses exceptional problem-solving skills. As the face of the high visibility areas such as the Town Square, Bar & Chill, Work & Play, Pool, Dog Park and Theater among other areas, this individual must maintain positivity and diplomacy in a fast-paced environment with direct and indirect Resident communication. The Restaurant General Manager is responsible for all aspects of the day-to-day management of the community. The Restaurant General Manager works in compliance with FirstService standards and authentically delivering the Latitude Margaritaville Lifestyle, daily. Key Responsibilities and Accountabilities: Leadership: * Be the FirstService Leader on site to report to the Regional Manager and liaise with the Regional F&B Director on a regular basis * Coordinate with the F&B department and Lifestyle Department on planning and executing F&B based or supported community events. * Assists Executive Chef and F&B Manager in creating and maintaining a positive team atmosphere in the workplace. * Maintains a high level of Resident contact throughout service hours. * Provide leadership and direction to the property employees to ensure strict adherence to all applicable standard policies, procedures, and programs. * Possess strong interpersonal skills and be able to interact and communicate successfully to the residents and team. * Ability to lead staff through all service types (a la carte, buffet, etc.). * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Receives and resolves complaints * Complies with state and federal regulations regarding safe food handling, sanitation and LBW service. * Maintaining a strong bar and beverage program that reflects the Latitude Margaritaville Lifestyle, including daily/weekly specials and promotions. * Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action * Assures a high standard of appearance, hospitality, and service in personnel and cleanliness of all areas. * Monitors dining labor and supplies budgets; makes adjustments to achieve fiscal goals. * Monitors onboarding, brand immersion and training of all new team members. * Implements development and succession plan for each leadership position * Exercise a positive attitude and remain professional under all circumstances. * Works with Leadership to control labor and expenses without compromising quality or service * Maintain complete knowledge of all the properties policies and procedures and the enforcement thereof. * Review Resident Feedback via NPS, social media and the Coyle Experience - formulate feedback to the team on improvements based on the feedback. * Lead Daily First Call * Lead Weekly Management meetings and create regular meetings with Key Leaders * Manage Key Operational Vendors * Control schedules to ensure adequate coverage of all areas and specifically during high volume, large events, and Holidays * Check and ensure all Uniform Standards are adhered to * Create and maintain a Training Program for all Leadership and Line Level Team Members * Participate in the Nudge App * Participate in Board Meetings * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases and reports. * Monitor Purchase Order System integrity, training, and operation. Supervises: * The leadership and operations of: Bar & Chill, Last Mango Theater, Lifestyle, Work & Play, Town Square, Maintenance and Janitorial, HOA and HOA Manager, Security and Landscaping, Financial Report Team. Financial Management: * Understand financial goals, operate assets in owners' best interest in accordance with the Board's policies * Understands Budgets, the budgeting process and is physically responsible * Can capably report, in detail, on fluctuations for all COS, Labor and other related Expenses Daily Operations and Resident Experience: * Help create S.O.P.'s for the success of the operation and residents. * Maintain an inventory of all dining room items including silverware, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for. * Champion the private and special event space and bookings. * Support Lifestyle with promotions, ideas, and resident driven F&B programming. * Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure proper response and handling of all community emergencies through training with staff, residents, buildings, etc. within company guidelines to minimize liabilities. * Ensure compliance with all company, local, state and federal safety rules. * Comply with all ordinances and regulations per the locations jurisdictions. * Assist Executive Chef with hiring and disciplinary action with dining staff members. * Establish and maintain an inventory control system for bar operations. * Contribute positively to the Lifestyle, Brand Culture and Resident Experience Technical competencies: Education: * High school graduate * Bachelor's degree preferred * Food and Alcohol Service License (Serve safe or Responsible Vendors. Experience: * 5 Years of progressive Operations Management experience to include Bar, Restaurant, Rooms/HOA/Club and Banquet experience * 3-5-year F&B Director Experience (3years of Resort Style F&B Leadership Experience preferred) * Community Association License Preferred Skills, Knowledge, and Abilities: * Strong leadership skills, able to develop a team from scratch and implement service standards. * Exceptionally creative and fun personality, must champion the Latitude Margaritaville Lifestyle. * Must be willing to work nights and weekends. * Current with dining and beverage trends and styles. * Strong knowledge of beer, wine, & spirits- Sommelier, WSET, and/or Cicerone Certification would be highly beneficial. * Event and social functions exposure. * Must be willing to frequently work hands on with team members- taking orders, bussing tables, pouring drinks, etc. * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Common Sense * Team player but can work independently * Have fun!!! FINS UP! Compensation/Work Schedule: * $90,000 - $95,000 annually * Weekend, evening, & holiday availability required * As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $90k-95k yearly 6d ago
  • Host/Hostess (Part-Time)

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Hilton Head Island, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is hiring a Part-Time Host/Hostess to join our team! Purpose: The Latitude Host/Hostess is on the forefront of Resident interaction with the dining program for the community. The Host/Hostess will serve as front of house, and back of house operations. This is a position for an individual who is flexible in their work and willing to step in with whatever is needed. The ability to maintain a calm attitude in a fast-paced environment is critical while upholding standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Serve as a Dining Room Busser in the following areas as needed: * Prepares dining room for Residents by setting tables and stocking all necessary supplies prior to the beginning of service. * Arrange tables and chairs to make room for large groups. * Clear tables and unload trays in the kitchen, separating dishes, silverware, and linen. * Reset the tables laying, arranging silverware and glassware. * Refilling water glasses while properly greeting customers. * Assist in keeping dining room clean by removing any dirty dishes and/or cleaning up spills. Serve as a Food Runner in the following areas as needed: * Run the food out to the correct tables in a timely manner. * Supports wait staff/bartender by assisting them with delivery of food and retrieval of any additional items the Resident may require. * Maintains a clean and sanitary work station * Must be able to communicate clearly with kitchen staff. * Other duties as assigned by F&B Manager. Technical competencies: Education: * High school Diploma or equivalent. Experience: * Excellent oral communication skills required * Positive interpersonal skills required * Prior F&B experience is preferred Skills, Knowledge, and Abilities: * Customer Service oriented * Ability to stand for a long time and move quickly * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Self-Starter * Can Lift up to 30lbs * Team player but can work independently * Most importantly, have fun. Fins Up! Compensation/Work Schedule: * $16.00 per hour * Part-Time (20-29 hours weekly) * Weekend & holiday availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $16 hourly 5d ago
  • Assistant General Manager (55+ Lifestyle Community)

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Hilton Head Island, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Assistant General Manager to join our team! Purpose: The Latitude Margaritaville Assistant General Manager (AGM) is responsible for supporting the Community General Manager (GM) in leadership, mentoring and the accountability of property leaders and associates while delivering The Latitude Margaritaville Lifestyle to the residents. The Latitude Margaritaville Lifestyle encompasses high quality food and beverage service, live music, complex amenities, large events, fitness, theater, wood shop, pottery, sports and much more. The AGM is responsible for ensuring that the residents are extremely happy with their experiences by leading their team to deliver excellent customer service, keeping the appearance of all areas in pristine condition, being available to residents' concerns and ensuring that the operation runs efficiently. The AGM will have effective communication between departments, which is a must to operate a large resort style campus and Latitude Lifestyle events in the Town Center. The ideal candidate routinely exercises good judgment, has great interpersonal and leadership skills and is an excellent communicator. This person must possess exceptional problem-solving skills, be a strategic thinker and lead with positive accountability. As the face of the high visibility areas such as the Town Square, Latitude Bar & Chill, Workin' N' Playin' Center, Fins Up! Fitness Center, Paradise Pool, and the Last Mango Theater among other areas, this individual must maintain positivity and diplomacy in a fast-paced environment with direct and indirect resident communication. The Assistant General Manager is responsible to support the GM in all aspects of the day-to-day management of the community. The AGM is a hands-on leader who works in compliance with FirstService Residential and Latitude Margaritaville standards while authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Leadership * Daily planning, management, & oversight of the property in alignment with the GM. * Be the on-site FirstService Team Leader reporting to the Vice President of the management company. * Be aligned with the GM in all areas of communication with above property support, Regional F&B/HOA Directors, and developer senior leadership. * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Actively contributes to the lifestyle, brand culture, and resident experience by driving a positive team atmosphere in the workplace and remaining professional under all circumstances. * Oversee facility operation of the Amenities including the Bar & Chill, Association offices, sports courts, game lawn, dog park, fitness center, theater, Workin' Playin' Center and the management team that supports these facilities. * Review Resident Feedback via Eliant scoring, social media, and the Coyle Experience -and in conjunction with the GM, formulate feedback to the team and implement improvements based on the feedback. * Review employee feedback through Margaritaville Employee Survey and create action plans for improvement. * Possess strong interpersonal skills and be able to interact and communicate successfully with the residents and team. * Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. * Assures a high standard of community appearance, hospitality, and service in personnel and cleanliness of all areas. * Responsible for onboarding programming to include Brand Immersion, and training of all new team members. * Work with department heads to control labor expenses without compromising quality or service in all departments. * Maintain complete knowledge of all the community's governing documents, policies, and procedures and enforcement thereof. * Ensuring Property First and Second calls are being held and effectively communicating information to the team. * Conduct regular management meetings with key leaders and create action items to measure progress. * Communicate with the GM regularly on department meetings and key action items progress tracking. * Manage some key operational vendors. * Participate in the Nudge App. HOA/Amenity Association * In alignment with the GM, partner with CAM/Area Manager to ensure the homeowners association (HOA) is operating efficiently and with the highest standards of customer service satisfaction. * Be available to a Community Appearance Coordinator (CAC), Maintenance, and Fitness Leaders for escalation of resident needs to provide the highest standards of customer service and communication. * Participating in Board Meetings and HOA/Amenity Annual Meetings as support for the CAM to ensure that the business of the Association is conducted in accordance with policies, the Association governing documents, and all applicable statutes. * Assist Maintenance Manager in oversight of key operational vendors as needed. * Minimize association liabilities by overseeing a well-documented safety program along with the training, & handling of emergency response situations involving staff, residents, and guests. Lifestyle/Fitness * Support Lifestyle/Fitness Managers with promotions, ideas, and resident driven F&B programming. * Support execution of lifestyle and fitness events as needed. Financial Management * Participate in and fully understand budget creation and presentation for all departments in conjunction with the GM/Developer Area Manager/CAM/Department Heads/Accountant and championing fiscally responsible control cost initiatives throughout the year. * Can fully understand and capably report in detail on fluctuations for all COS, Labor, and other related expenses. * Understand financial goals, operate assets in the owners' best interest in accordance with the Associations governing documents and guidelines. * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases, and reports. Human Resource Role * Maintain complete knowledge of the properties policies and procedures and the enforcement thereof. * Provide leadership and direction to the property employees in alignment and conjunction with the GM to ensure strict adherence to all applicable standard policies, procedures, and programs and guide/assist with handling complaints/challenges. * Handling all HR matters in accordance with FirstService Standards. * Implement development and succession plan for each leadership position. * Monitor schedules to ensure adequate coverage of all areas, specifically during high volume, large events, and holidays. * Check and ensure adherence to all Uniform Standards. * Assist with hiring and disciplinary action with staff members. Food & Beverage * Maintaining a strong F&B program that reflects the Latitude Margaritaville Lifestyle and Brand Standards, including daily/weekly specials and promotions. * Partner with Restaurant General Manager (RGM) and management to monitor F&B labor, COS, and general expenses. * Maintains a high level of resident contact throughout service hours of restaurant. * Comply with state and federal regulations regarding safe food handling, sanitation, and liquor, beer, and wine service. * Assures a high standard of appearance, hospitality, and service in personnel and cleanliness of all areas. * Monitors onboarding, Brand Immersion, and training of all new team members. * Works with Leadership to control labor and expenses without compromising quality or service. * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases, and reports. Supervises: * The leadership and operations of: Bar & Chill, The Last Mango Theater, Lifestyle, Workin' N' Playin,' Town Square, Maintenance and Janitorial, Homeowner Association (HOA) and Community Association Manager, Security and Landscaping (CAC), Financial Report Team/Accountant. Daily Operations and Resident Experience: * Become a subject matter expert on all property & brand S.O.P.'s for the success of the operation and residents. * In conjunction with the GM, create additional or missing SOPs needed to support the operation. * Build strong, effective teams through ongoing supervision, training, coaching, counseling, and leadership. * Create and maintain an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure proper response and handling of all community emergencies through training with staff, residents, buildings, etc. within company guidelines to minimize liabilities. * Ensure compliance with all company, local, state, and federal safety rules. * Comply with all ordinances and regulations per the location's jurisdictions. Technical competencies: Education: * High school graduate * Bachelor's degree preferred in Hospitality or Business Administration, or equivalent experience. * Food and Alcohol Service License (Serve safe Manager or Responsible Vendors) preferred and/or obtained. Experience: * 3-5 Years Operations or Facilities Management experience to include Bar, Restaurant, Rooms/HOA/Club, and/or Banquet experience. * Multidisciplinary management background; requirement in a minimum of 2 departments including F&B/Bar, Maintenance/Janitorial, HOA/Clubhouse, Rooms, or Guest Service. * Community Association License Preferred or obtained in the 1st year. Skills, Knowledge, and Abilities: * Strong leadership, organizational, and problem-solving skills; able to develop a highly functioning team and implement excellent service standards. * Excellent communication skills (listening, verbal, and written) * Exceptionally creative and engaging personality; championing the Latitude Margaritaville Brand & Lifestyle * Event execution and social functions experience. * Knowledge of menu concepts, as well as beer, wine, & spirits; creating on-brand menu items, specials on theme for events * Must be willing to work nights, weekends & holidays, and have full flexibility to work around the needs of the community. * Hands on approach and ability to assist with F&B team - taking orders, bussing tables, pouring drinks, etc. * Collaborator but can work independently. * Has fun!! FINS UP! Compensation/Work Schedule: * $100,000 - $105,000 annually plus bonus * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $100k-105k yearly 6d ago
  • Line Cook

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Bluffton, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for a Line Cook to join our team! Purpose: The Latitude Cook is responsible in assisting the Executive Chef and Sous Chef with the overall dining program and execution of all aspects of the culinary experience for the property from daily operation of the restaurant, to catering and special events. The Cook will be responsible to maintain a clean and organized kitchen, as well as Training Co-workers on an as-needed basis. This is a high-profile position for an individual who routinely exercises good judgment and basic problem-solving skills. The Cook is accountable to the Executive Chef, Sous Chef and is expected to support an exceptional dining experience. The Cook position assists the Executive Chef and Sous Chef in ensuring the Bar & Chill Food Quality and Wholesomeness is in compliance with Federal, State & Local laws. The Cook is expected to adhere to FSR standards and practices and authentically deliver the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Kitchen: * Possess strong interpersonal skills and is able to interact and communicate successfully to the residents and team. * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Works with the Executive Chef and Sous Chef to deliver vibrant menus items that reflect the Latitude Margaritaville Lifestyle. * Possesses the ability to be hands-on and work any kitchen position. * Ensure all safety procedures are being followed and the kitchen meets all federal, state, and local health, safety, and sanitation standards. * Exercise a positive attitude and remain professional under all circumstances. * Must have Basic cooking technic knowledge: Braising, Sautéing, Roasted, Grilling, Recipes, Ratio, Portion controls, and other cooking technics as determined by the Chef. * Basic Knife handling skills and knowledge of correct use for each knife Daily Operations and Customer Experience: * Participates in catering (food and beverage) for functions. * Actively participate in prep and daily set up of kitchen. * Maintains a high level of energy and passion throughout service hours. * Strong inventory and Production ability, in a timely and efficient manner. * Understand inventory and products controls within culinary guidelines. * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Comply with all ordinances and regulations per the locations jurisdictions. * Ability to work in all service types (a la carte, buffet, etc.). * Maintain a spotless kitchen at all times. Ensure the utmost proper hygiene by maintaining their own clean uniforms, personal grooming and food handling. Technical competencies: Education: * High school graduate. * Degree from a culinary institute preferred. * Serv-safe certified. Experience: * Must have 1-3 years of similar or equivalent experience in a same role. * Basic Cooking experience in a restaurant, Hotel, Resort or Club Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Current with culinary and dining trends and styles. * Ability to follow instructions and carry out instruction given by Supervisor. * Communication skills (listening, verbal and written). * Organizational skills with attention to detail. * Problem solving skills, ability to use common sense. * Team player but can work independently. * Have fun! FINS UP!! Food Handling/Sanitation: * Well versed in Sanitation and Health department regulations I.E. * Time & temperatures, Cooling procedures, and reheating procedures. * Must practice and understand the use of proper hygiene practices. * Understands and uses clean as you go process. Must work clean organized and be prepared to work at a rapid high paced rate. Must report to work in a clean uniform and on time for scheduled shifts. Is expected to clean work area and may be required to do cleaning project as determined by department manager. Must be knowledgeable in ware washing procedures and use of chemicals-MSDS. Must have or obtain within 90-day probation periods A Serve Safe Food Handlers document. Physical Requirements: Must be able to lift 50+ pounds at any given time. Must be able to kneel, stoop, twist bend over and lift, and stand for long periods of time throughout the required shift period. Is required to clean and have working knowledge of each piece of equipment in the operation. I.E. Steamer, Griddle, Fryer, Ovens and or other as specified by department manager. Compensation/Work Schedule: * $18.00 -$20.00 per hour * Full-Time (30+ hours weekly) * Weekend & holiday availability required * Open availability DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $18-20 hourly 6d ago
  • Restaurant Server

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Bluffton, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for Servers to join our team. Purpose: The Latitude Server is on the forefront of Resident interaction with the dining program for the community. From daily operation of the restaurant and bar, to catering and special events. This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: * Prepare restaurant for lunch / dining by setting decorations, condiments, napkins and utensils * Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies * Must be able to explain the chef's specialties; identify appropriate wines; answer food preparation questions * Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc. * Transmit orders to bar and kitchen by recording Resident choices; identifying Resident special dietary needs and special requests * Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars * Respond to additional patron requirements by inquiring of needs; observing dining process * Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs * Properly open and pour wine at the tableside * Obtain revenues by totaling charges; issuing bill; accepting payment; returning credit card and signature slip to Resident * Contribute to team effort by accomplishing related results as needed * Perform basic cleaning tasks as needed or directed by supervisor * Be willing to fill in for absent staff as needed * Assist with special events as needed * Adhere to grooming and appearance standards consistently * Promptly address customer service issues and refer customers to management when necessary Daily Operations and Customer Experience: * Maintains a high level of Resident contact throughout service hours * Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure compliance with all company, local, state and federal safety rules * Maintain a pristine dining area at all times. Technical competencies: Education: * High School Graduate or GED preferred. Experience: * Previous serving experience required * Excellent oral communication skills required * Positive interpersonal skills required * Food Handlers Card * Good telephone speaking and listening ability Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Basic knowledge of beer, wine, & spirits * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Common Sense * Team player but can work independently * Have fun!!! FINS UP! Compensation/Work Schedule: * $8.00 an hour plus tips * Evening & weekend availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $8 hourly 6d ago
  • Assistant General Manager (55+ Lifestyle Community)

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Hardeeville, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Assistant General Manager to join our team! Purpose: The Latitude Margaritaville Assistant General Manager (AGM) is responsible for supporting the Community General Manager (GM) in leadership, mentoring and the accountability of property leaders and associates while delivering The Latitude Margaritaville Lifestyle to the residents. The Latitude Margaritaville Lifestyle encompasses high quality food and beverage service, live music, complex amenities, large events, fitness, theater, wood shop, pottery, sports and much more. The AGM is responsible for ensuring that the residents are extremely happy with their experiences by leading their team to deliver excellent customer service, keeping the appearance of all areas in pristine condition, being available to residents' concerns and ensuring that the operation runs efficiently. The AGM will have effective communication between departments, which is a must to operate a large resort style campus and Latitude Lifestyle events in the Town Center. The ideal candidate routinely exercises good judgment, has great interpersonal and leadership skills and is an excellent communicator. This person must possess exceptional problem-solving skills, be a strategic thinker and lead with positive accountability. As the face of the high visibility areas such as the Town Square, Latitude Bar & Chill, Workin' N' Playin' Center, Fins Up! Fitness Center, Paradise Pool, and the Last Mango Theater among other areas, this individual must maintain positivity and diplomacy in a fast-paced environment with direct and indirect resident communication. The Assistant General Manager is responsible to support the GM in all aspects of the day-to-day management of the community. The AGM is a hands-on leader who works in compliance with FirstService Residential and Latitude Margaritaville standards while authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Leadership * Daily planning, management, & oversight of the property in alignment with the GM. * Be the on-site FirstService Team Leader reporting to the Vice President of the management company. * Be aligned with the GM in all areas of communication with above property support, Regional F&B/HOA Directors, and developer senior leadership. * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Actively contributes to the lifestyle, brand culture, and resident experience by driving a positive team atmosphere in the workplace and remaining professional under all circumstances. * Oversee facility operation of the Amenities including the Bar & Chill, Association offices, sports courts, game lawn, dog park, fitness center, theater, Workin' Playin' Center and the management team that supports these facilities. * Review Resident Feedback via Eliant scoring, social media, and the Coyle Experience -and in conjunction with the GM, formulate feedback to the team and implement improvements based on the feedback. * Review employee feedback through Margaritaville Employee Survey and create action plans for improvement. * Possess strong interpersonal skills and be able to interact and communicate successfully with the residents and team. * Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. * Assures a high standard of community appearance, hospitality, and service in personnel and cleanliness of all areas. * Responsible for onboarding programming to include Brand Immersion, and training of all new team members. * Work with department heads to control labor expenses without compromising quality or service in all departments. * Maintain complete knowledge of all the community's governing documents, policies, and procedures and enforcement thereof. * Ensuring Property First and Second calls are being held and effectively communicating information to the team. * Conduct regular management meetings with key leaders and create action items to measure progress. * Communicate with the GM regularly on department meetings and key action items progress tracking. * Manage some key operational vendors. * Participate in the Nudge App. HOA/Amenity Association * In alignment with the GM, partner with CAM/Area Manager to ensure the homeowners association (HOA) is operating efficiently and with the highest standards of customer service satisfaction. * Be available to a Community Appearance Coordinator (CAC), Maintenance, and Fitness Leaders for escalation of resident needs to provide the highest standards of customer service and communication. * Participating in Board Meetings and HOA/Amenity Annual Meetings as support for the CAM to ensure that the business of the Association is conducted in accordance with policies, the Association governing documents, and all applicable statutes. * Assist Maintenance Manager in oversight of key operational vendors as needed. * Minimize association liabilities by overseeing a well-documented safety program along with the training, & handling of emergency response situations involving staff, residents, and guests. Lifestyle/Fitness * Support Lifestyle/Fitness Managers with promotions, ideas, and resident driven F&B programming. * Support execution of lifestyle and fitness events as needed. Financial Management * Participate in and fully understand budget creation and presentation for all departments in conjunction with the GM/Developer Area Manager/CAM/Department Heads/Accountant and championing fiscally responsible control cost initiatives throughout the year. * Can fully understand and capably report in detail on fluctuations for all COS, Labor, and other related expenses. * Understand financial goals, operate assets in the owners' best interest in accordance with the Associations governing documents and guidelines. * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases, and reports. Human Resource Role * Maintain complete knowledge of the properties policies and procedures and the enforcement thereof. * Provide leadership and direction to the property employees in alignment and conjunction with the GM to ensure strict adherence to all applicable standard policies, procedures, and programs and guide/assist with handling complaints/challenges. * Handling all HR matters in accordance with FirstService Standards. * Implement development and succession plan for each leadership position. * Monitor schedules to ensure adequate coverage of all areas, specifically during high volume, large events, and holidays. * Check and ensure adherence to all Uniform Standards. * Assist with hiring and disciplinary action with staff members. Food & Beverage * Maintaining a strong F&B program that reflects the Latitude Margaritaville Lifestyle and Brand Standards, including daily/weekly specials and promotions. * Partner with Restaurant General Manager (RGM) and management to monitor F&B labor, COS, and general expenses. * Maintains a high level of resident contact throughout service hours of restaurant. * Comply with state and federal regulations regarding safe food handling, sanitation, and liquor, beer, and wine service. * Assures a high standard of appearance, hospitality, and service in personnel and cleanliness of all areas. * Monitors onboarding, Brand Immersion, and training of all new team members. * Works with Leadership to control labor and expenses without compromising quality or service. * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases, and reports. Supervises: * The leadership and operations of: Bar & Chill, The Last Mango Theater, Lifestyle, Workin' N' Playin,' Town Square, Maintenance and Janitorial, Homeowner Association (HOA) and Community Association Manager, Security and Landscaping (CAC), Financial Report Team/Accountant. Daily Operations and Resident Experience: * Become a subject matter expert on all property & brand S.O.P.'s for the success of the operation and residents. * In conjunction with the GM, create additional or missing SOPs needed to support the operation. * Build strong, effective teams through ongoing supervision, training, coaching, counseling, and leadership. * Create and maintain an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure proper response and handling of all community emergencies through training with staff, residents, buildings, etc. within company guidelines to minimize liabilities. * Ensure compliance with all company, local, state, and federal safety rules. * Comply with all ordinances and regulations per the location's jurisdictions. Technical competencies: Education: * High school graduate * Bachelor's degree preferred in Hospitality or Business Administration, or equivalent experience. * Food and Alcohol Service License (Serve safe Manager or Responsible Vendors) preferred and/or obtained. Experience: * 3-5 Years Operations or Facilities Management experience to include Bar, Restaurant, Rooms/HOA/Club, and/or Banquet experience. * Multidisciplinary management background; requirement in a minimum of 2 departments including F&B/Bar, Maintenance/Janitorial, HOA/Clubhouse, Rooms, or Guest Service. * Community Association License Preferred or obtained in the 1st year. Skills, Knowledge, and Abilities: * Strong leadership, organizational, and problem-solving skills; able to develop a highly functioning team and implement excellent service standards. * Excellent communication skills (listening, verbal, and written) * Exceptionally creative and engaging personality; championing the Latitude Margaritaville Brand & Lifestyle * Event execution and social functions experience. * Knowledge of menu concepts, as well as beer, wine, & spirits; creating on-brand menu items, specials on theme for events * Must be willing to work nights, weekends & holidays, and have full flexibility to work around the needs of the community. * Hands on approach and ability to assist with F&B team - taking orders, bussing tables, pouring drinks, etc. * Collaborator but can work independently. * Has fun!! FINS UP! Compensation/Work Schedule: * $100,000 - $105,000 annually plus bonus * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $100k-105k yearly 6d ago
  • Host/Hostess (Part-Time)

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Beaufort, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is hiring a Part-Time Host/Hostess to join our team! Purpose: The Latitude Host/Hostess is on the forefront of Resident interaction with the dining program for the community. The Host/Hostess will serve as front of house, and back of house operations. This is a position for an individual who is flexible in their work and willing to step in with whatever is needed. The ability to maintain a calm attitude in a fast-paced environment is critical while upholding standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Serve as a Dining Room Busser in the following areas as needed: * Prepares dining room for Residents by setting tables and stocking all necessary supplies prior to the beginning of service. * Arrange tables and chairs to make room for large groups. * Clear tables and unload trays in the kitchen, separating dishes, silverware, and linen. * Reset the tables laying, arranging silverware and glassware. * Refilling water glasses while properly greeting customers. * Assist in keeping dining room clean by removing any dirty dishes and/or cleaning up spills. Serve as a Food Runner in the following areas as needed: * Run the food out to the correct tables in a timely manner. * Supports wait staff/bartender by assisting them with delivery of food and retrieval of any additional items the Resident may require. * Maintains a clean and sanitary work station * Must be able to communicate clearly with kitchen staff. * Other duties as assigned by F&B Manager. Technical competencies: Education: * High school Diploma or equivalent. Experience: * Excellent oral communication skills required * Positive interpersonal skills required * Prior F&B experience is preferred Skills, Knowledge, and Abilities: * Customer Service oriented * Ability to stand for a long time and move quickly * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Self-Starter * Can Lift up to 30lbs * Team player but can work independently * Most importantly, have fun. Fins Up! Compensation/Work Schedule: * $16.00 per hour * Part-Time (20-29 hours weekly) * Weekend & holiday availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $16 hourly 5d ago
  • Line Cook

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Hardeeville, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for a Line Cook to join our team! Purpose: The Latitude Cook is responsible in assisting the Executive Chef and Sous Chef with the overall dining program and execution of all aspects of the culinary experience for the property from daily operation of the restaurant, to catering and special events. The Cook will be responsible to maintain a clean and organized kitchen, as well as Training Co-workers on an as-needed basis. This is a high-profile position for an individual who routinely exercises good judgment and basic problem-solving skills. The Cook is accountable to the Executive Chef, Sous Chef and is expected to support an exceptional dining experience. The Cook position assists the Executive Chef and Sous Chef in ensuring the Bar & Chill Food Quality and Wholesomeness is in compliance with Federal, State & Local laws. The Cook is expected to adhere to FSR standards and practices and authentically deliver the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Kitchen: * Possess strong interpersonal skills and is able to interact and communicate successfully to the residents and team. * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Works with the Executive Chef and Sous Chef to deliver vibrant menus items that reflect the Latitude Margaritaville Lifestyle. * Possesses the ability to be hands-on and work any kitchen position. * Ensure all safety procedures are being followed and the kitchen meets all federal, state, and local health, safety, and sanitation standards. * Exercise a positive attitude and remain professional under all circumstances. * Must have Basic cooking technic knowledge: Braising, Sautéing, Roasted, Grilling, Recipes, Ratio, Portion controls, and other cooking technics as determined by the Chef. * Basic Knife handling skills and knowledge of correct use for each knife Daily Operations and Customer Experience: * Participates in catering (food and beverage) for functions. * Actively participate in prep and daily set up of kitchen. * Maintains a high level of energy and passion throughout service hours. * Strong inventory and Production ability, in a timely and efficient manner. * Understand inventory and products controls within culinary guidelines. * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Comply with all ordinances and regulations per the locations jurisdictions. * Ability to work in all service types (a la carte, buffet, etc.). * Maintain a spotless kitchen at all times. Ensure the utmost proper hygiene by maintaining their own clean uniforms, personal grooming and food handling. Technical competencies: Education: * High school graduate. * Degree from a culinary institute preferred. * Serv-safe certified. Experience: * Must have 1-3 years of similar or equivalent experience in a same role. * Basic Cooking experience in a restaurant, Hotel, Resort or Club Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Current with culinary and dining trends and styles. * Ability to follow instructions and carry out instruction given by Supervisor. * Communication skills (listening, verbal and written). * Organizational skills with attention to detail. * Problem solving skills, ability to use common sense. * Team player but can work independently. * Have fun! FINS UP!! Food Handling/Sanitation: * Well versed in Sanitation and Health department regulations I.E. * Time & temperatures, Cooling procedures, and reheating procedures. * Must practice and understand the use of proper hygiene practices. * Understands and uses clean as you go process. Must work clean organized and be prepared to work at a rapid high paced rate. Must report to work in a clean uniform and on time for scheduled shifts. Is expected to clean work area and may be required to do cleaning project as determined by department manager. Must be knowledgeable in ware washing procedures and use of chemicals-MSDS. Must have or obtain within 90-day probation periods A Serve Safe Food Handlers document. Physical Requirements: Must be able to lift 50+ pounds at any given time. Must be able to kneel, stoop, twist bend over and lift, and stand for long periods of time throughout the required shift period. Is required to clean and have working knowledge of each piece of equipment in the operation. I.E. Steamer, Griddle, Fryer, Ovens and or other as specified by department manager. Compensation/Work Schedule: * $18.00 -$20.00 per hour * Full-Time (30+ hours weekly) * Weekend & holiday availability required * Open availability DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $18-20 hourly 6d ago
  • Restaurant Server

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Beaufort, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is currently looking for Servers to join our team. Purpose: The Latitude Server is on the forefront of Resident interaction with the dining program for the community. From daily operation of the restaurant and bar, to catering and special events. This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: * Prepare restaurant for lunch / dining by setting decorations, condiments, napkins and utensils * Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies * Must be able to explain the chef's specialties; identify appropriate wines; answer food preparation questions * Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc. * Transmit orders to bar and kitchen by recording Resident choices; identifying Resident special dietary needs and special requests * Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars * Respond to additional patron requirements by inquiring of needs; observing dining process * Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs * Properly open and pour wine at the tableside * Obtain revenues by totaling charges; issuing bill; accepting payment; returning credit card and signature slip to Resident * Contribute to team effort by accomplishing related results as needed * Perform basic cleaning tasks as needed or directed by supervisor * Be willing to fill in for absent staff as needed * Assist with special events as needed * Adhere to grooming and appearance standards consistently * Promptly address customer service issues and refer customers to management when necessary Daily Operations and Customer Experience: * Maintains a high level of Resident contact throughout service hours * Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure compliance with all company, local, state and federal safety rules * Maintain a pristine dining area at all times. Technical competencies: Education: * High School Graduate or GED preferred. Experience: * Previous serving experience required * Excellent oral communication skills required * Positive interpersonal skills required * Food Handlers Card * Good telephone speaking and listening ability Skills, Knowledge, and Abilities: * Must be willing to work nights and weekends. * Basic knowledge of beer, wine, & spirits * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Common Sense * Team player but can work independently * Have fun!!! FINS UP! Compensation/Work Schedule: * $8.00 an hour plus tips * Evening & weekend availability required * Open availability required DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $8 hourly 6d ago
  • Restaurant General Manager

    Firstservice Corporation 3.9company rating

    Firstservice Corporation job in Beaufort, SC

    Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Restaurant General Manager to join our team! Purpose: The Latitude Restaurant General Manager is responsible for leadership and mentoring the property leaders in continuing the Latitude Margaritaville Lifestyle daily. The Margaritaville Lifestyle incorporates the style and quality of the F&B service in all areas, Music, Amenities, Events and Activations. The Restaurant General Manager is responsible for the Resident experience through offering world class service, keeping all areas surgically clean, and is in constant contact with the Residents to garner feedback and areas of improvement. The ideal candidate routinely exercises good judgment, has great interpersonal and leadership skills, is an excellent communicator and possesses exceptional problem-solving skills. As the face of the high visibility areas such as the Town Square, Bar & Chill, Work & Play, Pool, Dog Park and Theater among other areas, this individual must maintain positivity and diplomacy in a fast-paced environment with direct and indirect Resident communication. The Restaurant General Manager is responsible for all aspects of the day-to-day management of the community. The Restaurant General Manager works in compliance with FirstService standards and authentically delivering the Latitude Margaritaville Lifestyle, daily. Key Responsibilities and Accountabilities: Leadership: * Be the FirstService Leader on site to report to the Regional Manager and liaise with the Regional F&B Director on a regular basis * Coordinate with the F&B department and Lifestyle Department on planning and executing F&B based or supported community events. * Assists Executive Chef and F&B Manager in creating and maintaining a positive team atmosphere in the workplace. * Maintains a high level of Resident contact throughout service hours. * Provide leadership and direction to the property employees to ensure strict adherence to all applicable standard policies, procedures, and programs. * Possess strong interpersonal skills and be able to interact and communicate successfully to the residents and team. * Ability to lead staff through all service types (a la carte, buffet, etc.). * Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. * Receives and resolves complaints * Complies with state and federal regulations regarding safe food handling, sanitation and LBW service. * Maintaining a strong bar and beverage program that reflects the Latitude Margaritaville Lifestyle, including daily/weekly specials and promotions. * Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action * Assures a high standard of appearance, hospitality, and service in personnel and cleanliness of all areas. * Monitors dining labor and supplies budgets; makes adjustments to achieve fiscal goals. * Monitors onboarding, brand immersion and training of all new team members. * Implements development and succession plan for each leadership position * Exercise a positive attitude and remain professional under all circumstances. * Works with Leadership to control labor and expenses without compromising quality or service * Maintain complete knowledge of all the properties policies and procedures and the enforcement thereof. * Review Resident Feedback via NPS, social media and the Coyle Experience - formulate feedback to the team on improvements based on the feedback. * Lead Daily First Call * Lead Weekly Management meetings and create regular meetings with Key Leaders * Manage Key Operational Vendors * Control schedules to ensure adequate coverage of all areas and specifically during high volume, large events, and Holidays * Check and ensure all Uniform Standards are adhered to * Create and maintain a Training Program for all Leadership and Line Level Team Members * Participate in the Nudge App * Participate in Board Meetings * Monitor site delivery of financial output - receipts, inventory, cash, invoices, purchases and reports. * Monitor Purchase Order System integrity, training, and operation. Supervises: * The leadership and operations of: Bar & Chill, Last Mango Theater, Lifestyle, Work & Play, Town Square, Maintenance and Janitorial, HOA and HOA Manager, Security and Landscaping, Financial Report Team. Financial Management: * Understand financial goals, operate assets in owners' best interest in accordance with the Board's policies * Understands Budgets, the budgeting process and is physically responsible * Can capably report, in detail, on fluctuations for all COS, Labor and other related Expenses Daily Operations and Resident Experience: * Help create S.O.P.'s for the success of the operation and residents. * Maintain an inventory of all dining room items including silverware, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for. * Champion the private and special event space and bookings. * Support Lifestyle with promotions, ideas, and resident driven F&B programming. * Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership * Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle. * Ensure proper response and handling of all community emergencies through training with staff, residents, buildings, etc. within company guidelines to minimize liabilities. * Ensure compliance with all company, local, state and federal safety rules. * Comply with all ordinances and regulations per the locations jurisdictions. * Assist Executive Chef with hiring and disciplinary action with dining staff members. * Establish and maintain an inventory control system for bar operations. * Contribute positively to the Lifestyle, Brand Culture and Resident Experience Technical competencies: Education: * High school graduate * Bachelor's degree preferred * Food and Alcohol Service License (Serve safe or Responsible Vendors. Experience: * 5 Years of progressive Operations Management experience to include Bar, Restaurant, Rooms/HOA/Club and Banquet experience * 3-5-year F&B Director Experience (3years of Resort Style F&B Leadership Experience preferred) * Community Association License Preferred Skills, Knowledge, and Abilities: * Strong leadership skills, able to develop a team from scratch and implement service standards. * Exceptionally creative and fun personality, must champion the Latitude Margaritaville Lifestyle. * Must be willing to work nights and weekends. * Current with dining and beverage trends and styles. * Strong knowledge of beer, wine, & spirits- Sommelier, WSET, and/or Cicerone Certification would be highly beneficial. * Event and social functions exposure. * Must be willing to frequently work hands on with team members- taking orders, bussing tables, pouring drinks, etc. * Communication skills (listening, verbal and written) * Organizational skills * Attention to detail * Problem solving skills * Common Sense * Team player but can work independently * Have fun!!! FINS UP! Compensation/Work Schedule: * $90,000 - $95,000 annually * Weekend, evening, & holiday availability required * As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #LI-CP2 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $90k-95k yearly 6d ago

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