What does a floor worker do?
Floor worker responsibilities
Here are examples of responsibilities from real floor worker resumes:
- Bag groceries and assist with carryout/stock shelves
- Carry groceries to customers' cars.
- Decontaminate vehicles and cargo-carrying portion, reload assigned racks, scan waste containers into Bio-track systems for proper recordkeeping.
- Place pallet on the correct truck for correct customer.
- Load cafeteria trays/silverware/cookware into commercial dishwasher.
Floor worker skills and personality traits
We calculated that 30% of Floor Workers are proficient in Product Quality, Customer Service, and Safety Rules. They’re also known for soft skills such as Dexterity, Troubleshooting skills, and Customer-service skills.
We break down the percentage of Floor Workers that have these skills listed on their resume here:
- Product Quality, 30%
Work included line assembly, product quality control, and general house- keeping of the plant
- Customer Service, 25%
Handled customer care by answering questions while providing excellent customer service.
- Safety Rules, 11%
Supervised children by enforcing safety rules that applied to the children on the equipment.
- Assembly Line, 9%
Plant on assembly line, move pots, plant care, pull weeds, sweep, miscellaneous jobs
- Pallet Jack, 9%
Loaded/unloaded materials from semi-trucks using manual/automatic pallet jacks.
- Sales Floor, 7%
Worked as seasonal/temporary Sales Floor worker.
Common skills that a floor worker uses to do their job include "product quality," "customer service," and "safety rules." You can find details on the most important floor worker responsibilities below.
Dexterity. The most essential soft skill for a floor worker to carry out their responsibilities is dexterity. This skill is important for the role because "many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination." Additionally, a floor worker resume shows how their duties depend on dexterity: "operated fork lift and heavy machinery, and ensured product quality by inspecting products coming out of the assembly line. "
Troubleshooting skills. Another soft skill that's essential for fulfilling floor worker duties is troubleshooting skills. The role rewards competence in this skill because "workers find, diagnose, and repair problems." According to a floor worker resume, here's how floor workers can utilize troubleshooting skills in their job responsibilities: "skilled in troubleshooting and promptly taking corrective actions; adhering to safety policies, procedures and codes. "
Customer-service skills. Another skill that relates to the job responsibilities of floor workers is customer-service skills. This skill is critical to many everyday floor worker duties, as "these workers interact with customers on a regular basis." This example from a resume shows how this skill is used: "assist customers, take in cash and run register, stock shelves. "
The three companies that hire the most floor workers are:
- Fanatics2 floor workers jobs
- The Wesley Community2 floor workers jobs
- Billings Clinic1 floor workers jobs
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Compare different floor workers
Floor worker vs. Handyman
A handyman can perform various repair and maintenance tasks involving electricity, carpentry, plumbing, and even appliance installation. Most handymen work independently, but they can also choose to be part of a company. Furthermore, a handyman must also discuss the extent of repairs to clients, even sharing insights on maintaining facilities in good condition. There are instances when a handyman may be required to work in a group setting, which requires an active line of communication and coordination.
These skill sets are where the common ground ends though. The responsibilities of a floor worker are more likely to require skills like "product quality," "safety rules," "assembly line," and "pallet jack." On the other hand, a job as a handyman requires skills like "plumbing," "drywall repair," "hvac," and "general maintenance." As you can see, what employees do in each career varies considerably.
Handymen tend to make the most money working in the construction industry, where they earn an average salary of $51,528. In contrast, floor workers make the biggest average salary, $41,942, in the agriculture industry.On average, handymen reach similar levels of education than floor workers. Handymen are 0.9% more likely to earn a Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.Floor worker vs. Maintenance specialist
A maintenance specialist is responsible for maintaining the company's technology equipment and machinery, as well as computer and network systems, and other related instruments to support the business operational functions, ensuring the highest client service and satisfaction. Maintenance specialists conduct preventive and repair maintenance, inspect defective lines and components, and perform troubleshooting to maintain optimal performance and service delivery. A maintenance specialist must have excellent knowledge of the technology industry, especially when assisting the end-users with their concerns and inquiries.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that floor worker responsibilities requires skills like "product quality," "safety rules," "assembly line," and "pallet jack." But a maintenance specialist might use other skills in their typical duties, such as, "plumbing," "hand tools," "hvac," and "general maintenance."
Maintenance specialists earn a higher average salary than floor workers. But maintenance specialists earn the highest pay in the technology industry, with an average salary of $57,768. Additionally, floor workers earn the highest salaries in the agriculture with average pay of $41,942 annually.In general, maintenance specialists achieve similar levels of education than floor workers. They're 3.0% more likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.Floor worker vs. Maintenance assistant
A maintenance assistant is responsible for maintaining the company's facilities' cleanliness, ensuring that all the equipment and machinery are in working condition, and escalating high defective items for repair. Maintenance assistants should adhere to the organization's safety standards at all times to prevent hazards in operations. They also assist with monitoring inventories and requesting office supplies, inspect electrical wirings and systems for inconsistencies, respond to cleaning and repair requests, and assist guests to the correct departments.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a floor worker is likely to be skilled in "product quality," "safety rules," "assembly line," and "pallet jack," while a typical maintenance assistant is skilled in "plumbing," "hvac," "patients," and "electrical equipment."
Maintenance assistants earn the best pay in the government industry, where they command an average salary of $35,031. Floor workers earn the highest pay from the agriculture industry, with an average salary of $41,942.maintenance assistants typically earn similar educational levels compared to floor workers. Specifically, they're 0.9% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.Floor worker vs. Maintenance technician
Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.
Types of floor worker
Updated January 8, 2025
