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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wilton, CT | $79,737 | $38.34 |
| 2 | Farmington Hills, MI | $71,825 | $34.53 |
| 3 | Jacksonville, FL | $55,207 | $26.54 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $117,263 | $56 | - |
| 2 | Senior Client Service Specialist | $95,865 | $46 | - |
| 3 | Senior Technical Service Specialist | $85,043 | $41 | - |
| 4 | Information Service Specialist | $83,355 | $40 | - |
| 5 | Senior Service Specialist | $77,773 | $37 | - |
| 6 | Transactional Specialist | $70,074 | $34 | - |
| 7 | Processing Specialist | $67,764 | $33 | - |
| 8 | Specialist | $65,746 | $32 | - |
| 9 | Service Consultant | $65,182 | $31 | - |
| 10 | Customer Relationship Specialist | $63,419 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Medical Mutual | $58,665 | $28 | - |
| 2 | Coventry Health Care | $53,770 | $26 | - |
| 3 | Five Brothers Default Management Solutions | $49,244 | $24 | - |
| 4 | HomeServe USA | $48,263 | $23 | - |
| 5 | Coalition Greenwich | $47,255 | $23 | - |
| 6 | Boston Financial Data Services | $45,071 | $22 | - |
| 7 | New Leaf Service Contracts | $44,785 | $22 | - |
| 8 | CURO | $43,887 | $21 | 16 |
| 9 | Primeritus Financial Services | $43,806 | $21 | 2 |
| 10 | United Acceptance | $42,719 | $21 | - |
| 11 | Bell Direct | $41,406 | $20 | - |
| 12 | Dovenmuehle Mortgage | $40,646 | $20 | 1 |
| 13 | Netspend | $40,302 | $19 | - |
| 14 | Bridge Credit Union | $39,481 | $19 | 1 |
| 15 | Debt Management Partners | $37,955 | $18 | - |
| 16 | Bank-Fund Staff Federal Credit Union | $36,968 | $18 | 1 |
| 17 | Consolidated Credit | $34,456 | $17 | - |
| 18 | Firstpoint, Inc. | $34,429 | $17 | - |
| 19 | Wilber National Bank | $33,954 | $16 | - |
| 20 | Auto Use | $33,537 | $16 | - |