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Front worker skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical front worker skills. We ranked the top skills for front workers based on the percentage of resumes they appeared on. For example, 28.7% of front worker resumes contained customer service as a skill. Continue reading to find out what skills a front worker needs to be successful in the workplace.

9 front worker skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how front workers use customer service:
  • Provided excellent front counter customer service to clientele * Accurately preformed customer transactions * Generated customer loyalty
  • Learned to work well with coworkers to increase efficient customer service.

2. Drive-Thru

Here's how front workers use drive-thru:
  • Cashier for front counter and Drive-Thru and fill in for Cooks when needed.
  • Awarded Top Drive-Thru Money Person three months in a row.

3. Customer Orders

Here's how front workers use customer orders:
  • Performed cashier duties, took customer orders and processed clothing items.
  • Received products using radio frequency scanners Picked customer orders on a multi-level mezzanine Packed and shipped customer orders

4. Computer System

Here's how front workers use computer system:
  • Ensured food items were inputted accurately into our computer system.
  • Take in customer clothes input into computer system the description of the clothing.

5. Food Preparation

Here's how front workers use food preparation:
  • Provided outstanding service to customers* Dedicated employee- worked in all aspects of food preparation.
  • Ice cream maker/food preparation* Greeting and interacting with customers* Responsible for cash register

6. Food Orders

Here's how front workers use food orders:
  • Delivered food orders to customers in the parking lot.
  • Prepared and managed individual food orders.

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7. Front Desk

Here's how front workers use front desk:
  • Front desk Clerk, basically answered the phone and did paper work for my boss, & handled all side work.
  • Served as a Front Desk Clerk at a fast paced diagnostic center where my duties included the following.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how front workers use pos:
  • Handled payments using point of sale (POS) system and related records.
  • Greeted Customers, Took food orders, Ran POS system, Answered phones, Topped pizzas, Washed Dishes

9. Front End

Here's how front workers use front end:
  • Drive Thru open and closing duties, clean up, run drive thru, front end, and kitchen
  • Prepared for all front end and dining room operations.
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List of front worker skills to add to your resume

The most important skills for a front worker resume and required skills for a front worker to have include:

  • Customer Service
  • Drive-Thru
  • Customer Orders
  • Computer System
  • Food Preparation
  • Food Orders
  • Front Desk
  • POS
  • Front End

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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