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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $40,008 | $19.23 |
| 2 | Santa Clara, CA | $39,350 | $18.92 |
| 3 | Morrisville, NC | $34,331 | $16.51 |
| 4 | Chicago, IL | $33,995 | $16.34 |
| 5 | Parma Heights, OH | $33,979 | $16.34 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Director | $135,664 | $65 | - |
| 2 | Director Of Customer Care | $112,851 | $54 | - |
| 3 | Customer Operations Manager | $107,174 | $52 | - |
| 4 | Customer Service Senior Manager | $95,441 | $46 | - |
| 5 | Customer Support Manager | $84,667 | $41 | - |
| 6 | Customer Solutions Manager | $84,002 | $40 | - |
| 7 | Team Manager | $78,013 | $38 | - |
| 8 | Customer Satisfaction Manager | $76,992 | $37 | - |
| 9 | Customer/Technical Service Manager | $64,771 | $31 | - |
| 10 | Customer Service/Operations Manager | $57,089 | $27 | - |