Fusion Technology jobs in Silver Spring, MD - 80 jobs

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position location: Remote (occasional travel to the main work site for special events) Who are you? Security-cleared Professional : You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have an active DOD Secret Security clearance. Experience is important to us: You have a Bachelor's degree with 3-5 years of experience or an additional 4 years of experience in lieu of degree. Experienced Software Developer: You have experience with Java (preferred), Python (preferred), Node.JS (required), SQL, Postgres, AWS Cloud, Atlassian Suite, Angular.js, CI/CD, XML, and some DevOps experience in an agile environment. What you'll do: Develop and configure customized software product/system to meet client requirements. Build and support specialized customizations to the core asset software including conversions, interfaces, enhancements, and user interface modifications. May include end-to-end software development starting from analysis moving on to design, implementation, QA, delivery, and maintenance. Applies knowledge of technologies (working heavily with Node.JS), applications, methods, processes, and tools to support a client, project, or entity. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: * You will Identify areas of risk and takes steps to prevent customer or revenue churn * You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans * As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. * You will help the customer identify incidents where contractual SLAs were missed and takes necessary action * Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. * PMP preferred, project management experience required. * A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management * Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: * IT Strategy and Planning * IT Operations and Management * Human Resources * Security Operations * Customer Service Management * IT Processes * IT Governance * IT Portfolio, Program and Project Management * IT Project Delivery (SDLC) * Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Solution Sales Manager will oversee market success of ServiceNow's Moveworks products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical understanding, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales/ customer service role Understanding of business sales processes Traver required: 30-50% For positions in this location, we offer a base pay of $124,150 - $204,850, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in between, our roles aim to provide each person with meaningful impact and plenty of space to grow. The Team: The CRM and Industry Workflows business unit products enable organizations to create seamless customer experiences and drive fierce customer loyalty. Our products, Customer Service Management, Field Service Management, Sales and Order Management, CPQ and Industry verticalized solutions such as Public Sector Digital Services, deliver omnichannel customer engagement and operations while uniting the front, middle, and back office public sector mission teams to provide services, fulfill requests, resolve issues faster, and drive great experiences through our products. The Role: Director of Outbound Product Management. The Director will be managing a team of Outbound Product Managers who are key to helping us scale as we continue to be one of the fastest-growing business units at ServiceNow. Outbound Product Managers combine a deep understanding of product capabilities, and market and competitive dynamics, with a passion for informing roadmap and helping our GTM, partner, and customer ecosystem understand the value delivered. At ServiceNow, Outbound Product Managers collaborate closely with multiple cross-functional teams (including marketing, sales, solution consulting, pricing strategy and operations, customer outcomes, product success, and training and certification) What you get to do in this role: Create high-quality enablement content that describes the value of the product innovation with a focus on AI workflows for public sector missions Develop a deep understanding of and document, customer use cases and success outcomes to influence the product roadmaps Develop best practices and assets to drive product an AI adoption at scale, by customers and partners Drive public sector AI (generative, agentic) value & adoption strategy, including data strategy for missions, evaluations setup, and deployment best practices. Become a trusted resource to promote the public sector industry AI products vision with industry influencers, strategic partners, and analyst firms. Work closely with Inbound Product Management, Product Marketing, Product Success, and Global Partnerships and Alliances to define product strategy, release themes, go-to-market, and customer adoption plans. Lead pricing and packaging efforts in close coordination with other BU stakeholders and corporate pricing to optimize market adoption of new products Define and execute new product launch strategy with relevant product, marketing, and GTM stakeholders and leadership. Lead cross-functional teams to accomplish our goals. Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of Product Management or related experience in a customer-facing role Excellent people and management skills to interact with customers, executive staff, colleagues cross-functional teams, and third parties Deep experience with CRM or BPM applications or related workflows, specifically data models applied across multiple industry verticals or related is required Experience in configuring and shipping enterprise software/AI products is required Agile mindset with the ability to manage risk, multiple priorities, and navigate uncertainty Experience in Development/Functional Consulting functions is a plus; a public sector solutions background is optional Additional Information Please Note: This position will include supporting our US Federal customers. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. PLEASE NO NOT APPLY if you cannot meet this Federal Requirement. Thank you in advance.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Federal Healthcare Solution Consulting team, you will have a major impact on our future success by supporting the Tribes territory across the US in addition to Indian Health Services (a division of HHS). You will guide revenue for our full suite of products and partner with Sales, Product Management, our Specialist teams as well as the SN ecosystem of partners. This is a hands-on technical, pre-sales consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: This Advisory Solution Consultant role is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. · Serve as a pre-sales technical and domain expert across our entire suite of solutions supporting a federal tribes-healthcare territory · Lead discovery workshops to understand agency goals, uncover mission and operational challenges, and align ServiceNow capabilities to measurable outcomes · Design and deliver tailored product demonstrations and value stories that showcase ServiceNow's differentiated impact across AI, automation, and workflow optimization · Collaborate with Sales, Product Management, and Partners to develop solution strategies and drive successful pursuits · Translate customer needs into actionable insights and provide feedback to Product Management to influence future product enhancements · Contribute to team growth by sharing best practices, reusable assets, and lessons learned across the Solution Consulting community · Stay informed on tribal and federal healthcare modernization initiatives, competitive trends, and emerging technologies in AI, analytics, and workflow automation · Represent ServiceNow at industry events, user groups, and executive briefings, helping position the platform as the strategic foundation for modernization Qualifications To be successful in this role you have: 7+ years of pre-sales solution consulting, solution consulting or sales engineering experience, preference of Tribal Nation knowledge and/or Indian Health Services experience · Technical curiosity and knowledge of cloud and SaaS solutions - Experience with the ServiceNow platform is a plus · Experience working collaboratively across Sales, Product, Marketing, Partners, and Professional Services to deliver unified customer outcomes · Expertise in territory management, pipeline strategy, and opportunity execution · Excellent communication and storytelling skills, with the ability to engage both executive and technical audiences · Knowledge of federal mission areas such as HR modernization, shared services, workforce optimization, IT service delivery, or healthcare operations · Passion for innovation, AI, and transforming how the federal government serves citizens and employees · Ability and willingness to travel as required (up to 75% U.S. travel) Why You'll Love This Role · You'll be part of a mission-driven team helping Tribal Nations and Indian Health Services modernize how they operate, serve, and innovate. At ServiceNow, we believe the future of Tribes and Federal Healthcare is Now - and you'll be helping build it every day. FD21 For positions in this location, we offer a base pay of $146,625 - $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 10+ years of experience in DevOps engineering or a related field. Additionally, requirements include: Power BI or similar business intelligence tools Data analysis, query, aggregation, and visualization techniques ETL processes and data transformation SQL and database technologies (MySQL, PostgreSQL, Microsoft SQL) Software development fundamentals Data management and big data technologies Version control systems (Git) Basic scripting and programming Python, JavaScript, or other programming languages Elasticsearch or other search platforms Data pipeline technologies Containerization basics (Docker) Cloud platforms (AWS) Agile methodologies Business intelligence environments What You'll Be Doing: As a Developer SME, you will be responsible for developing, analyzing, and maintaining software applications for a Federal Law Enforcement customer. You will utilize your expertise in data analysis, data query, data aggregation, data visualization, and software development to implement business intelligence and data warehousing solutions that enable cyber professionals to effectively analyze case data and advance investigations. Key Responsibilities: Develop ETL mappings to extract data from source systems, transform data based on business requirements, and load into target systems Conduct performance tuning of mappings to ensure data is processed efficiently Develop Business Intelligence (BI) reports using BI software and perform unit testing Work across multiple phases of the Development Life Cycle (requirements, design, development, testing and deployment) Utilize Power BI and other tools for data analysis, visualization, and management Write complex statements, scripts, stored procedures, triggers, and views Implement business intelligence and data warehousing solutions Apply data warehousing and reporting platform concepts and drive best practices Support the multi-enclave environment (Unclassified, Secret, and Top Secret) Participate in Program Increments (PIs) and Agile Release Train (ART) activities Collaborate with cross-functional teams to ensure seamless integration What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job Title: Front End User Interface Designer/Developer Duration: 6+ months This role is for a talented Front End User Interface Designer/Developer who is passionate about building dynamic interfaces and experiences that are engaging, functional and fun. Primary Responsibilities include: •Deliver high-fidelity prototypes for new user interfaces and interactions for various online projects. •Deliver concept and vision prototypes, applying rapid ideation and prototyping skills. •Build prototypes based on approved requirements and wireframes which includes “production ready” cross-browser tested, standards based HTML/CSS. •Support/Coach development teams during development of UI. Tasks and Responsibilities: •Experience hand-coding HTML, CSS and Javascript based on web standards and best practices for scalability and accessibility. •Must have an expert knowledge of building cross-browser user interfaces, including IE7. •PHP knowledge is greatly preferred. •Ability to rapidly iterate through prototypes •Expert knowledge of Javascript and UI libraries such as jQuery, jQuery Mobile •Ability to create complex interaction using jQuery •Responsive Web experience is a big plus •Stay up-to-date on new technologies and trends •Expert knowledge of optimizing client side performance •Familiarity designing for financial services •Familiarity with programming to display charts and graphs using Javascript, HTML and CSS. •Familiarity with Section 508, accessibility guidelines. Suggested Experience & Qualifications: Bachelor's degree in Computer Science or related field, or equivalent work experience. Financial experience is preferred. Experience with client facing site is preferred. Skills required HTML4/HTML5, CSS2/CSS3, Javascript, jQuery, PHP Qualifications Bachelor's degree in Computer Science or related field, or equivalent work experience. Additional Information All your information will be kept confidential according to EEO guidelines.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, deliver growth. Planning for success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap. Managing the Partner Ecosystem and cross functional collaboration across stakeholders through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting. Drive Ecosystem Governance through stakeholder communication, execution plans, reporting and dashboard preparation, global interlocks with other regions. Work with a specified set of ServiceNow partners to generate new business in existing accounts and in new logos, as well as ensuring our partners assist in delivering successful projects across all ServiceNow sales segments in a designation geo (AMS/EMEA/APJ). Direct/align partner's investment in ServiceNow with areas of greatest opportunities. Aligns partner's corporate mission and goals with the people, programs and resources at ServiceNow. Ensure alignment with ServiceNow's Partner Industry Solutions strategy and, where applicable, Service Provider programs. Accelerate Workflow and Now Platform “Practice” growth via joint GTM plans with associated investment aligned to ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success. Drive regular partner cadence including pipeline reviews, operational excellence, QBR's and EBC's to drive partner and ServiceNow executive alignment Develop and execute capacity plans to assure partner is well positioned to sell the value of the Now Platform and to deliver successful customer implementations with high degrees of customer success via proper competencies, certifications, and committed co-delivery plan. Collaborate with Marketing teams on both sides to build and execute joint closed-loop demand generation plans (Partner Prospecting Days (PPD), CxO Roundtables and joint events). Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Develop & Maintain Standard Operating Procedures (Business Planning Guides, Enablement Journeys etc.) Effectively coach & enable partners both remotely and face to face as needed Communicate Partner Programs' Requirements & Benefits across the ecosystem Provide Day-to-Day Management of Partner Ecosystem Work closely with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being executed Conduct Quarterly and Bi-annual Business Reviews Develop Partner Business Case + Program Roadmaps Articulate investment areas needed to both enter and progress through the partner program Execute Remediation Plans Enhance & Manage Partner Portal and Other Systems Work Towards Partner Revenue Goals through Teaming & Subcontracting Build and Maintain Relationships Between the PDC and the Partner ecosystem Participate in Marketing Events Approximately 10% travel JV20 For positions in this location, we offer a base pay of $116,580 - $173,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 8+ years of experience in systems engineering or a related field. Additionally, requirements include: Advanced UI/UX design principles and methodologies Design systems creation and management User testing and research techniques Information architecture Interaction design Visual design principles Accessibility standards and implementation Design thinking facilitation Angular, React, or other modern frontend frameworks JavaScript/TypeScript Data visualization design SAFe Agile methodologies Working in classified environments Complex application workflows Enterprise application design What You'll Be Doing: As a UI/UX Designer, you will work with development teams to build intuitive interfaces for forensic and investigative applications. You will be responsible for designing and implementing user interfaces that enable analysts and investigators to effectively interact with complex data analysis and visualization tools across multiple enterprise applications. Key Responsibilities Design and implement intuitive user interfaces for complex data analysis and visualization tools Work with development teams to build mock-ups of intuitive interfaces Ensure consistent look and feel across case management development teams Review user experience feedback and implement improvements Develop and maintain style guides and design systems Implement responsive designs based on current best practices Ensure 508 compliance for all user interfaces Participate in Program Increments (PIs) and Agile Release Train (ART) activities Collaborate with backend teams to ensure seamless integration between UI and data services Conduct user research and usability testing to inform design decisions Create wireframes, prototypes, and high-fidelity mockups Develop user flows and journey maps to optimize the user experience What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Ensure SCs demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands Work with regional sales managers to prioritize regional Solution Consulting efforts Assign resources to sales opportunities, and consistently evaluate progress against goals Assign resources as required to marketing and other efforts to support demand generation Develop and deploy team training curriculums to meet the changing demands of the sales organization Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback Ensure proper alignment of resources and effective utilization of skill sets within the assigned region Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same 7 years' experience in presales Experience managing presales teams as 1st line management Experience, in Aerospace & Defesnse, Manufacturing or Federal DoD is preferred Understanding of standard approaches to coaching, mentoring and management of individual contributors Ability to motivate and inspire a growing team of Presales Solutions Consultants Experience in Value Based Selling or Solution Selling A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices For positions in this location, we offer a base pay of $165,825 - $273,675, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Current location in Washington DC Metro Area, Virginia, or Maryland Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% Prior experience selling to Energy vertical is a plus For positions in the DC Metro area, we offer a base pay of $142,650 - $212,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow is seeking a Retail Enterprise Architect to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. The Enterprise Architect role is focused on bringing technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers in the Retail vertical industries to understand the opportunities of our "Platform of Platforms" vision. You will act as a business and technical leader for our customers construct the most complex solutions, designed to ensure that they can realize the value they need. Your primary responsibility will be to create and communicate high-level architectures and strategies leveraging best practices and industry standards resulting in customer trust and best in class solutions. You will work alongside customers, partners, and other account team roles to ensure the strategic, business, and technical integrity of proposed ServiceNow solutions, providing architectural guidance and support throughout customer engagements. Key Responsibilities + Engage with customer executives to identify pain points and translate them into scalable, robust, and secure ServiceNow solutions. + Work with a wide variety of customers, colleagues and partners to help them understand the power of the ServiceNow platform and the potential opportunities of the future of work + Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions. + Understand the Retail business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape + Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels + Work with architecture development methods, modelling approaches and architecture patterns for integration + Interact at multiple levels within a customer account (CXOs, SVPs, Directors, Enterprise Architects, Technical Architects, Domain Architects) and maintain these relationships throughout their customer journey. + Provide thought leadership and collaborate with internal ServiceNow business units + Identify, lead and contribute to the creation of best practices, industry assets, reference architectures, etc. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 15+ years of Retail IT experience, including 10+ years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role. + 5+ years experience working with or implementing ServiceNow solutions + Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment, presenting architecture concepts, designs, and goals to technology leaders and partners + Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms + Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. + Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc. + Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation + Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals + Experience integrating AI into workflows and decision-making processes. + Proficiency in designing and implementing scalable, secure, and robust IT solutions. + Excellent communication and executive engagement skills. + Ability to simplify complex concepts into compelling solution designs. + Strong problem-solving skills and the ability to think strategically. + Proven ability to lead and mentor technical teams, fostering a culture of continuous improvement and technical excellence. + Up-to-date with emerging technology trends and developments, providing innovative solutions that enhance business processes and drive growth. An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas. TR21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Solution Sales Executive will oversee market success of ServiceNow's Employee Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical agreement, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales/ customer service role Understanding of business sales processes Travel required: 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** + You will Identify areas of risk and takes steps to prevent customer or revenue churn + You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans + As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. + You will help the customer identify incidents where contractual SLAs were missed and takes necessary action + Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. + PMP preferred, project management experience required. + A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management + Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: + IT Strategy and Planning + IT Operations and Management + Human Resources + Security Operations + Customer Service Management + IT Processes + IT Governance + IT Portfolio, Program and Project Management + IT Project Delivery (SDLC) + Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 8+ years of experience in systems engineering or a related field. Additionally, requirements include: Virtualization technologies (VSphere, VXRail, Proxmox, Nutanix) Experience with VMware Network administration and security Cloud platforms (AWS GovCloud, SC2S, C2S) Linux and Windows operating systems Windows Active Directory Network hardware (Cisco, Arista, SonicWall) Containerization (Docker, Kubernetes) Infrastructure as Code (Terraform) Security accreditation processes Hybrid cloud and on-premises infrastructure DevSecOps practices and tools Elasticsearch, Splunk, and other data platforms Python and C# for automation and scripting Database technologies (SQL, MySQL, PostgreSQL) LDAP/OpenLDAP, ADFS, Keycloak Tunneling protocols (GRE, IPSec, SSH, SSL) SAFe Agile methodologies Understanding of forensic and investigative system requirements Demonstrated experience designing and implementing secure systems in government environments What You'll Be Doing: As a Senior Systems Engineer, you will plan, design, and implement additions and changes to network hardware, infrastructure server environments, and operating systems. You will provide direct support in the day-to-day operations of network hardware and operating systems while maintaining the reliability and robustness of the underlying infrastructure that supports the forensic and investigative ecosystem across multi-enclave environments. Key Responsibilities Supervise, coordinate, design, develop and implement additions and changes to network hardware, infrastructure server environments, and operating systems. Provide direct support in day-to-day operations of network hardware and operating systems. Troubleshoot at both physical and logical network levels. Participate in planning, design, technical review and implementation for new network infrastructure. Perform systems management and integration functions across multi-enclave environments. Maintain network infrastructure standards including communication protocols such as TCP/IP. Diagnose and resolve complex communication problems. Ensure systems are current with approved patches and assist with certification and accreditation tasks. Develop strategy for client/server systems and design infrastructure to support that strategy. Advise on selection of technological purchases for processing, data storage, data access, and applications development. Participate in Program Increments (PIs) and Agile Release Train (ART) activities. Support DevSecOps practices and tools implementation. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ITOM Principal Technology Consultant - The Team The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, IT Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow ITOM products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: · Be the technical expert in how to best support IT by configuring ITOM Service Delivery using ServiceNow best practices focused on configuration vs. customization · Support the engagements efforts for ITOM specific areas such as Discovery, CMDB, Event Management, Service Mapping, integrations, re-engineering, improvement and gap analysis of current/future-state ITOM practices during workshops with key customer sponsors and stakeholders · Advise customers in their efforts to take advantage of the ServiceNow ITOM Solution's standard capabilities in their efforts to improve their IT processes. · Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology · Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution · Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them · Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement · Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development · Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes · Develop required integration components (SSO, LDAP, etc.) with multiple systems · Develop required portal components · Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution · Juggle multiple and complex projects/initiatives · Promoting continuous improvement practices for delivery/engagement materials · Supporting specific sales activities when required · Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request · Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: - Top Secret Clearance or Above · At least 5 years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals · Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems · Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies · Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc. · Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity · Proven team player and team builder For positions in this location, we offer a base pay of $135,300-$236,800 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Advisory Solution Consultant- US Federal DoD Community is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client-facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Provide feedback to product management about product enhancements that can address customer needs and provide additional value Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence Travel, as necessary For positions in this location, we offer a base pay of $146,625 - $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 10+ years of experience in systems engineering or a related field. Additionally, requirements include: Network hardware (Cisco, Arista, SonicWall) Network protocols (TCP/IP, DNS, DHCP, HTTP/S) Firewall configuration and management Load balancer implementation Software-defined networking VPN technologies Network security principles and practices Network monitoring and troubleshooting tools Network performance optimization Cloud networking (AWS GovCloud, SC2S, C2S) Containerization networking (Docker, Kubernetes) Infrastructure as Code (Terraform) Tunneling protocols (GRE, IPSec, SSH, SSL) Cross-domain solutions Network automation and orchestration DevSecOps practices and tools SAFe Agile methodologies Nutanix strongly preferred What You'll Be Doing: As a Network Engineer, you will design, install, maintain, and evaluate network systems and communications. You will gather user network requirements and provide necessary technical documentation while supporting the multi-enclave environment (Unclassified, Secret, and Top Secret) that enables users to access data securely across the network infrastructure. Key Responsibilities Design, install, maintain, and evaluate network systems and communications systems Gather user network requirements utilizing multiple methodologies Provide necessary technical documentation, system requirements documents, and security requirements Troubleshoot and resolve network issues involving various protocols, topologies, and networking hardware Assist with network architecture design, feasibility, and cost studies Apply technical and business experience to improve processes for deploying and maintaining network infrastructure Work independently and collectively to help improve network solutions Design, deploy, test, certify, and patch network components including switches, firewalls, and load balancers Address interoperability issues for all features, components, and application dependencies Participate in Program Increments (PIs) and Agile Release Train (ART) activities Respond to and resolve critical network incidents within designated resolution timelines What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job Title: Front End User Interface Designer/Developer Duration: 6+ months This role is for a talented Front End User Interface Designer/Developer who is passionate about building dynamic interfaces and experiences that are engaging, functional and fun. Primary Responsibilities include: •Deliver high-fidelity prototypes for new user interfaces and interactions for various online projects. •Deliver concept and vision prototypes, applying rapid ideation and prototyping skills. •Build prototypes based on approved requirements and wireframes which includes “production ready” cross-browser tested, standards based HTML/CSS. •Support/Coach development teams during development of UI. Tasks and Responsibilities: •Experience hand-coding HTML, CSS and Javascript based on web standards and best practices for scalability and accessibility. •Must have an expert knowledge of building cross-browser user interfaces, including IE7. •PHP knowledge is greatly preferred. •Ability to rapidly iterate through prototypes •Expert knowledge of Javascript and UI libraries such as jQuery, jQuery Mobile •Ability to create complex interaction using jQuery •Responsive Web experience is a big plus •Stay up-to-date on new technologies and trends •Expert knowledge of optimizing client side performance •Familiarity designing for financial services •Familiarity with programming to display charts and graphs using Javascript, HTML and CSS. •Familiarity with Section 508, accessibility guidelines. Suggested Experience & Qualifications: Bachelor's degree in Computer Science or related field, or equivalent work experience. Financial experience is preferred. Experience with client facing site is preferred. Skills required HTML4/HTML5, CSS2/CSS3, Javascript, jQuery, PHP Qualifications Bachelor's degree in Computer Science or related field, or equivalent work experience. Additional Information All your information will be kept confidential according to EEO guidelines.