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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $38,368 | $18.45 |
| 2 | Santa Ana, CA | $33,077 | $15.90 |
| 3 | Bloomington, MN | $30,182 | $14.51 |
| 4 | Hartford, CT | $29,808 | $14.33 |
| 5 | Phoenix, AZ | $28,816 | $13.85 |
| 6 | Schaumburg, IL | $26,763 | $12.87 |
| 7 | Detroit, MI | $25,620 | $12.32 |
| 8 | Memphis, TN | $25,441 | $12.23 |
| 9 | Tampa, FL | $25,097 | $12.07 |
| 10 | Richardson, TX | $24,774 | $11.91 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Support Analyst | $92,287 | $44 | - |
| 2 | Technical Solutions Representative | $89,705 | $43 | - |
| 3 | Help Desk Assistant | $83,847 | $40 | - |
| 4 | Help Desk Team Lead | $75,661 | $36 | - |
| 5 | Help Desk Leader | $70,505 | $34 | - |
| 6 | Agent | $66,311 | $32 | - |
| 7 | Service Desk Team Lead | $66,105 | $32 | - |
| 8 | Senior Help Desk Analyst | $59,616 | $29 | - |
| 9 | PC Analyst | $57,832 | $28 | - |
| 10 | Service Desk Analyst | $57,797 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | REI Systems | $33,555 | $16 | - |
| 2 | Incedo | $33,480 | $16 | - |
| 3 | A-1 Technology | $29,240 | $14 | - |
| 4 | Antra | $29,106 | $14 | - |
| 5 | Znalytics | $29,056 | $14 | - |
| 6 | emids | $28,793 | $14 | - |
| 7 | Catalyte | $28,552 | $14 | - |
| 8 | Orpine | $28,515 | $14 | - |
| 9 | Ventois | $28,450 | $14 | - |
| 10 | Pegasystems | $27,965 | $13 | - |
| 11 | Dw Practice | $27,652 | $13 | - |
| 12 | Sunera Technologies | $27,548 | $13 | - |
| 13 | Estuate | $27,548 | $13 | - |
| 14 | Prodapt | $26,985 | $13 | - |
| 15 | Meditab Software | $26,945 | $13 | - |
| 16 | YASH Technologies | $26,748 | $13 | - |
| 17 | ARDEM Incorporated | $26,564 | $13 | - |
| 18 | InEight | $25,915 | $12 | - |
| 19 | Ardent Technologies | $25,693 | $12 | - |
| 20 | The Software Revolution | $25,638 | $12 | - |