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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $39,988 | $19.23 |
| 2 | Bound Brook, NJ | $39,256 | $18.87 |
| 3 | Lemont, IL | $38,912 | $18.71 |
| 4 | Youngstown, OH | $36,930 | $17.75 |
| 5 | Houston, TX | $35,468 | $17.05 |
| 6 | Herndon, VA | $35,070 | $16.86 |
| 7 | Pembroke Pines, FL | $31,749 | $15.26 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $111,311 | $54 | - |
| 2 | Customs Consultant | $102,712 | $49 | - |
| 3 | Customer Service Expert | $100,327 | $48 | - |
| 4 | Customer Account Executive | $81,947 | $39 | - |
| 5 | Service Consultant | $78,198 | $38 | - |
| 6 | Senior Representative | $70,481 | $34 | - |
| 7 | Customer Care Executive | $69,485 | $33 | - |
| 8 | Customer Solutions Specialist | $67,493 | $32 | - |
| 9 | Customer Relationship Specialist | $67,087 | $32 | - |
| 10 | Telephone Service Adviser | $65,440 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | DOCUmation | $36,837 | $18 | 1 |
| 2 | Alarm.com | $36,808 | $18 | 4 |
| 3 | TTI Maumee Equipment | $36,786 | $18 | 3 |
| 4 | Metro Business Systems | $36,763 | $18 | - |
| 5 | United Solutions | $36,730 | $18 | 2 |
| 6 | Great Lakes | $36,665 | $18 | 8 |
| 7 | VTech | $36,562 | $18 | 5 |
| 8 | ADCom Solutions | $36,455 | $18 | - |
| 9 | Complete Solutions | $36,389 | $17 | - |
| 10 | ASI | $36,322 | $17 | 18 |
| 11 | Western Blue | $36,263 | $17 | - |
| 12 | TSD Rental | $36,039 | $17 | - |
| 13 | Tci | $35,958 | $17 | 2 |
| 14 | Marco | $35,957 | $17 | 1 |
| 15 | CTM | $35,415 | $17 | - |
| 16 | DIS | $35,009 | $17 | - |
| 17 | Unimax | $34,959 | $17 | - |
| 18 | Newwave Technologies Inc. | $34,151 | $16 | - |
| 19 | Ambir Technology | $32,957 | $16 | - |
| 20 | Gage Van Horn & Associates Inc | $32,645 | $16 | - |