General Parts International jobs in Cleveland, OH

As a service-minded Territory Sales Representative with Empire Auto Parts, you'll serve as a liaison between the company and our customers. This position will be based in the Columbus area and will also encompass select territory within Cincinnati , OH. Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face to face visits Actively monitor order activity from all assigned customers Contact customers with declining volume to determine what is causing the drop. Take action to reverse trend, when applicable. Identify new sales opportunities, primarily via Internet research, customer referrals, and observation while making customer visits. Communicate competitive and other market information to relevant company individuals as it is learned. Fully document all contacts in Empire ERP system. Work directly with customer care team to troubleshoot customer service issues as they arise. Continue to stay current on Empire corporate information (locations, products, delivery schedules, etc.) so as to provide the most value to Empire's customers. Complete all assigned training modules in a timely manner. Support all Empire sales and marketing initiatives, as appropriate Meet or exceed all sales objectives within assigned region/customer list Achieve a NPS of at least 60 for all assigned customers Maintain a return rate across all assigned customers of less than 12% Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach Qualifications/Skills: Excellent communication, interpersonal and organizational skills Valid driver's license, satisfactory driving record within Company standards Ability to build rapport with customers Ability to operate company owned vehicle in a variety of weather and traffic conditions Ability to work under minimal supervision Ability to thrive in a fast-paced ever-changing setting Self-motivated with keen negotiating skills High school diploma or equivalent is a plus Strong business acumen Willing to travel locally Possess strong technical and computer skills Be at least 18 years old What We Offer: Health, Dental & Vision Insurance Health Savings Account (HSA) with Employer Contribution Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance 401K Retirement Plan with Employer Match Paid Training Paid Time Off Paid Sick Days Paid Holidays, Including 1 Floating Holiday (Your Birthday) Biweekly Pay M-F work week; No weekends Employee Perks: Casual Dress Code Teamwork Environment Free Company Apparel Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. * Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************

We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Responsibilities: Deliver a wide range of auto body parts to collision repair shops Follow routes and time schedules Load, unload, prepare, inspect, and operate delivery vehicle Collects payments from customers Able to read and navigate by map, plot routes, and follow delivery instructions Follow DOT regulations and safety standards Qualifications/Skills: Great attitude and personality Good communication skills Valid driver's license Proven work experience as a Delivery Driver Ability to operate company owned vehicle in a variety of weather and traffic conditions Good driving record/history DOT (Preferred) High school diploma or equivalent is a plus Be at least 18 years old What We Offer... Health, Dental & Vision Insurance Health Savings Account (HSA) with Employer Contribution Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance 401K Retirement Plan with Employer Match Paid Training Paid Time Off Paid Sick Days Paid Holidays, Including 1 Floating Holiday (Your Birthday) Weekly Pay M-F work week; No weekends Employee Perks: Casual Dress Code Teamwork Environment Free Company Apparel Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. * Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************

As a service-minded Territory Sales Representative with Empire Auto Parts, you'll serve as a liaison between the company and our customers. This position will be based in the Cincinnati area (West Chester) and will also encompass select territory within Columbus, OH. Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face to face visits Actively monitor order activity from all assigned customers Contact customers with declining volume to determine what is causing the drop. Take action to reverse trend, when applicable. Identify new sales opportunities, primarily via Internet research, customer referrals, and observation while making customer visits. Communicate competitive and other market information to relevant company individuals as it is learned. Fully document all contacts in Empire ERP system. Work directly with customer care team to troubleshoot customer service issues as they arise. Continue to stay current on Empire corporate information (locations, products, delivery schedules, etc.) so as to provide the most value to Empire's customers. Complete all assigned training modules in a timely manner. Support all Empire sales and marketing initiatives, as appropriate Meet or exceed all sales objectives within assigned region/customer list Achieve a NPS of at least 60 for all assigned customers Maintain a return rate across all assigned customers of less than 12% Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach Qualifications/Skills: Excellent communication, interpersonal and organizational skills Valid driver's license, satisfactory driving record within Company standards Ability to build rapport with customers Ability to operate company owned vehicle in a variety of weather and traffic conditions Ability to work under minimal supervision Ability to thrive in a fast-paced ever-changing setting Self-motivated with keen negotiating skills High school diploma or equivalent is a plus Strong business acumen Willing to travel locally Possess strong technical and computer skills Be at least 18 years old What We Offer: Health, Dental & Vision Insurance Health Savings Account (HSA) with Employer Contribution Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance 401K Retirement Plan with Employer Match Paid Training Paid Time Off Paid Sick Days Paid Holidays, Including 1 Floating Holiday (Your Birthday) Biweekly Pay M-F work week; No weekends Employee Perks: Casual Dress Code Teamwork Environment Free Company Apparel Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. * Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************

Reporting to the Driver Supervisor, the Delivery Driver, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. As a vital member of our distribution department, you will be responsible for ensuring timely and accurate deliveries of aftermarket collision auto parts to our valued customers. In addition to delivery duties, you will also play a crucial role in collecting payments, ensuring smooth transactions, and maintaining positive customer relationships. Responsibilities: Delivery of Auto Parts: • Safely and efficiently operate a Sprinter van to deliver aftermarket collision auto parts to customers' specified locations. • Follow delivery routes to optimize efficiency and ensure on-time deliveries. • Handle and load auto parts with care to prevent damage during transit. • Verify the accuracy of delivered items against the invoice and report any discrepancies. Payment Collection: • Collect payments from customers upon delivery, following company guidelines and protocols. • Handle cash and checks securely. • Report any payment issues or discrepancies to the appropriate department. Customer Service: • Interact with customers in a professional and friendly manner, maintaining a positive image for the company. • Address customer inquiries and concerns regarding deliveries and payments, or escalate issues as needed. • Build and maintain strong customer relationships through excellent service and communication. Vehicle Maintenance: • Conduct daily inspections of the delivery vehicle to ensure it is in proper working condition. • Perform routine maintenance tasks such as fueling, cleaning, and reporting any mechanical issues promptly. • Follow safety protocols and adhere to traffic laws while driving. Record-Keeping: • Maintain accurate records of delivery routes, payment transactions, and mileage. • Submit delivery and payment reports to the appropriate department as required. Vehicle Safety: • Adhere to all traffic laws and regulations while operating the delivery vehicle. • Use seatbelts and ensure that the vehicle's safety features are functional. • Maintain a safe following distance and adjust driving speed according to road and weather conditions. • Avoid distracted driving, such as texting or using a mobile phone, while on the road. • Perform regular vehicle safety checks and report any issues immediately. Loading and Unloading Safety: • Safely load and unload auto parts, using proper lifting techniques to prevent injuries. • Secure items within the delivery vehicle to prevent shifting during transit. • Use safety equipment, such as gloves and safety glasses, as appropriate. Qualifications/Skills: Great attitude and personality Good communication skills Valid driver's license Proven work experience as a Delivery Driver Ability to operate company owned vehicle in a variety of weather and traffic conditions Good driving record/history DOT (Preferred) High school diploma or equivalent is a plus Be at least 18 years old What We Offer... Health, Dental & Vision Insurance Health Savings Account (HSA) with Employer Contribution Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance 401K Retirement Plan with Employer Match Paid Training Paid Time Off Paid Sick Days Paid Holidays, Including 1 Floating Holiday (Your Birthday) Weekly Pay M-F work week; No weekends Employee Perks: Casual Dress Code Teamwork Environment Free Company Apparel Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. * Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************

Job Description Reporting to the Driver Supervisor, the Delivery Driver, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. As a vital member of our distribution department, you will be responsible for ensuring timely and accurate deliveries of aftermarket collision auto parts to our valued customers. In addition to delivery duties, you will also play a crucial role in collecting payments, ensuring smooth transactions, and maintaining positive customer relationships. Responsibilities: Delivery of Auto Parts: • Safely and efficiently operate a Sprinter van to deliver aftermarket collision auto parts to customers' specified locations. • Follow delivery routes to optimize efficiency and ensure on-time deliveries. • Handle and load auto parts with care to prevent damage during transit. • Verify the accuracy of delivered items against the invoice and report any discrepancies. Payment Collection: • Collect payments from customers upon delivery, following company guidelines and protocols. • Handle cash and checks securely. • Report any payment issues or discrepancies to the appropriate department. Customer Service: • Interact with customers in a professional and friendly manner, maintaining a positive image for the company. • Address customer inquiries and concerns regarding deliveries and payments, or escalate issues as needed. • Build and maintain strong customer relationships through excellent service and communication. Vehicle Maintenance: • Conduct daily inspections of the delivery vehicle to ensure it is in proper working condition. • Perform routine maintenance tasks such as fueling, cleaning, and reporting any mechanical issues promptly. • Follow safety protocols and adhere to traffic laws while driving. Record-Keeping: • Maintain accurate records of delivery routes, payment transactions, and mileage. • Submit delivery and payment reports to the appropriate department as required. Vehicle Safety: • Adhere to all traffic laws and regulations while operating the delivery vehicle. • Use seatbelts and ensure that the vehicle's safety features are functional. • Maintain a safe following distance and adjust driving speed according to road and weather conditions. • Avoid distracted driving, such as texting or using a mobile phone, while on the road. • Perform regular vehicle safety checks and report any issues immediately. Loading and Unloading Safety: • Safely load and unload auto parts, using proper lifting techniques to prevent injuries. • Secure items within the delivery vehicle to prevent shifting during transit. • Use safety equipment, such as gloves and safety glasses, as appropriate. Qualifications/Skills: Great attitude and personality Good communication skills Valid driver's license Proven work experience as a Delivery Driver Ability to operate company owned vehicle in a variety of weather and traffic conditions Good driving record/history DOT (Preferred) High school diploma or equivalent is a plus Be at least 18 years old What We Offer... Health, Dental & Vision Insurance Health Savings Account (HSA) with Employer Contribution Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance 401K Retirement Plan with Employer Match Paid Training Paid Time Off Paid Sick Days Paid Holidays, Including 1 Floating Holiday (Your Birthday) Weekly Pay M-F work week; No weekends Employee Perks: Casual Dress Code Teamwork Environment Free Company Apparel Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. * Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************

Job Description We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Responsibilities: Deliver a wide range of auto body parts to collision repair shops Follow routes and time schedules Load, unload, prepare, inspect, and operate delivery vehicle Collects payments from customers Able to read and navigate by map, plot routes, and follow delivery instructions Follow DOT regulations and safety standards Qualifications/Skills: Great attitude and personality Good communication skills Valid driver's license Proven work experience as a Delivery Driver Ability to operate company owned vehicle in a variety of weather and traffic conditions Good driving record/history DOT (Preferred) High school diploma or equivalent is a plus Be at least 18 years old What We Offer... Health, Dental & Vision Insurance Health Savings Account (HSA) with Employer Contribution Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance 401K Retirement Plan with Employer Match Paid Training Paid Time Off Paid Sick Days Paid Holidays, Including 1 Floating Holiday (Your Birthday) Weekly Pay M-F work week; No weekends Employee Perks: Casual Dress Code Teamwork Environment Free Company Apparel Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. * Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************

Reporting to the Driver Supervisor, the Delivery Driver, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. As a vital member of our distribution department, you will be responsible for ensuring timely and accurate deliveries of aftermarket collision auto parts to our valued customers. In addition to delivery duties, you will also play a crucial role in collecting payments, ensuring smooth transactions, and maintaining positive customer relationships. Responsibilities: Delivery of Auto Parts: • Safely and efficiently operate a Sprinter van to deliver aftermarket collision auto parts to customers' specified locations. • Follow delivery routes to optimize efficiency and ensure on-time deliveries. • Handle and load auto parts with care to prevent damage during transit. • Verify the accuracy of delivered items against the invoice and report any discrepancies. Payment Collection: • Collect payments from customers upon delivery, following company guidelines and protocols. • Handle cash and checks securely. • Report any payment issues or discrepancies to the appropriate department. Customer Service: • Interact with customers in a professional and friendly manner, maintaining a positive image for the company. • Address customer inquiries and concerns regarding deliveries and payments, or escalate issues as needed. • Build and maintain strong customer relationships through excellent service and communication. Vehicle Maintenance: • Conduct daily inspections of the delivery vehicle to ensure it is in proper working condition. • Perform routine maintenance tasks such as fueling, cleaning, and reporting any mechanical issues promptly. • Follow safety protocols and adhere to traffic laws while driving. Record-Keeping: • Maintain accurate records of delivery routes, payment transactions, and mileage. • Submit delivery and payment reports to the appropriate department as required. Vehicle Safety: • Adhere to all traffic laws and regulations while operating the delivery vehicle. • Use seatbelts and ensure that the vehicle's safety features are functional. • Maintain a safe following distance and adjust driving speed according to road and weather conditions. • Avoid distracted driving, such as texting or using a mobile phone, while on the road. • Perform regular vehicle safety checks and report any issues immediately. Loading and Unloading Safety: • Safely load and unload auto parts, using proper lifting techniques to prevent injuries. • Secure items within the delivery vehicle to prevent shifting during transit. • Use safety equipment, such as gloves and safety glasses, as appropriate. Qualifications/Skills: Great attitude and personality Good communication skills Valid driver's license Proven work experience as a Delivery Driver Ability to operate company owned vehicle in a variety of weather and traffic conditions Good driving record/history DOT (Preferred) High school diploma or equivalent is a plus Be at least 18 years old What We Offer... Health, Dental & Vision Insurance Health Savings Account (HSA) with Employer Contribution Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance 401K Retirement Plan with Employer Match Paid Training Paid Time Off Paid Sick Days Paid Holidays, Including 1 Floating Holiday (Your Birthday) Weekly Pay M-F work week; No weekends Employee Perks: Casual Dress Code Teamwork Environment Free Company Apparel Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. * Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************