Team Manager, Hospice Home Care
New York, NY job
Manages, coordinates, facilitates and supports the members of the interdisciplinary team in provision of hospice care to patient/families of VNS Health Hospice Care Program, including After Hours. Ensures the implementation of clinical/quality improvement initiatives for hospice services in compliance with regulatory requirements. Demonstrates knowledge and commitment to excellence in clinical practice and customer service. Works under general direction.
This role is hybrid, 2x per week in the Bronx office:
1200 Waters Place
Bronx, NY 10461
• Ensures the use of an interdisciplinary approach to assess the medical, physical, social, emotional and spiritual needs of the patient. Ensures that support and direction to patient's families are provided in accordance with the patient's Interdisciplinary Plan of Care/Hospice Care mission, objectives, policies and procedures.
• Participates in Hospice Team meetings, IDG management meetings, and serves on relevant committees for the purposes of information exchange, team collaboration, development of procedures and documentation tools, development of quality and training.
• Ensures full regulatory compliance with Hospice Conditions of Participation and standards through review, monitoring and audit (ad hoc / regular) of files, processes and procedures.
• Collaborates with Quality Improvement/Education in the development and implementation of quality improvement and educational activities to ensure professional practice standards are consistently met for each member of the team. Participates in the design, implementation, evaluation and modification of quality initiatives and educational plans.
• Initiates, coordinates, performs and assists in the analysis of clinical, regulatory and fiscal practice. Assists leadership in achieving Hospice Care goals, objectives, and fiscal targets by providing support with compliance and/or innovation to achieve improvement.
• Manages the day to day operations of the department, which includes effective caseload or visit management, achievement of productivity and revenue/expenditure targets for Hospice Care.
• Completes all work assignments, which includes audits, reports and projects.
• Performs all duties inherent in a managerial role. Ensures effective staff training, evaluates staff performance, provides input for the development of the department budget, and hires, promotes, and terminates staff and recommends salary actions as appropriate.
• Facilitates and manages the interdisciplinary group for provision of an effective and comprehensive hospice services to patient/families of VNSNY Hospice Program.
• Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
License and current registration to practice as a Registered Professional Nurse in New York State required
Licensed and currently registered to practice as Nurse Practitioner in New York State and DEA license preferred
Education:
Bachelor's Degree in Nursing from an approved program accredited by the National League of Nursing or Health or Human Services field or the equivalent work experience required
Work Experience:
Minimum of three years clinical experience in hospice required
Effective oral, written and interpersonal communication skills required
Clinical management experience preferred
Knowledge of personal computer operations, including MS Office applications preferred
Pay Range
USD $98,200.00 - USD $130,800.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Registered Dietitian (RD)
New York, NY job
Brooklyn Center is hiring a Registered Dietitian (RD) in Brooklyn, NY!
Assess / monitor the residents' nutritional status, provide recommendations to medical staff, and develop adequate care plans
Evaluate special needs of residents regarding nutrition support, skin breakdown, and significant weight issues
Coordinate procurement of nutrition support supplies and oral supplements with outside vendors as well as involved department heads
Monitor resident meal service to ensure diet modifications are followed
Educate residents, families and staff in concepts of nutrition & diet modification
Routinely evaluate Dietary Care plans for effectiveness to ensure high quality of care
Meet weekly with interdisciplinary team to review and adjust residents' plan of care
Work closely with Speech-Language Pathologist to ensure appropriate mechanically altered diets are provided for residents with dysphagia
Reviewing all menu changes to ensure they follow facility's policies/procedures & State/Federal guidelines
Update diet order and menu changes in computer menu software on a daily basis
Supervising & working closely with the dietary team to provide excellent resident care
Conduct audits of areas relevant to providing quality nutrition care on a routine basis
Ensure facility is in compliance with regulations and policies on weight monitoring
Communicate with interdisciplinary team on a daily basis to provide quality care to residents
REQUIREMENTS:
Must be a Registered Dietitian
Degree in Nutrition or Dietetics
Exceptional interpersonal & leadership skills
Knowledge of applicable state and federal guidelines
Computer literacy and proficiency with EMR software and computer-based menu systems
About us:
Brooklyn Center for Rehabilitation and Healthcare is a state-of-the-art 281-bed rehabilitation and skilled nursing facility located in the Crown Heights section of Brooklyn. It's a 280,000 sq. ft. ultramodern facility with a 6,000 sq. ft. high-tech therapy suite and 14,000 sq. ft of exclusive rooftop and outdoor spaces. A recognized leader in short-term rehab and long-term care, Brooklyn Center is committed to ensuring the highest quality of life for all our patients and residents, helping each to get stronger, healthier, and happier. We're a community of friends, neighbors, and family living life to the fullest. Brooklyn Center is a proud member of Centers Health Care-the largest post-acute health care network in the Northeast.
Equal Opportunity Employer -M/F/D/V
Clinical Assessment Manager-Manhattan/Queens or Brooklyn-Bilingual Chinese Speaking Required
New York, NY job
Conducts comprehensive assessment of member UAS-NY for potential new members and existing members' conditions clinical, environmental, and social to establish an individual plan of care needed to maintain the member safe in the community. Identifies solutions that promote high quality and cost-effective health care services. Manages requests for services from providers, members, and care management team and renders clinical determinations in accordance with VNS Health Plans policies as well as applicable state and federal regulations. Works under general supervision.
• Conduct face-to-face or telehealth UAS-NY assessments according to state guidelines, policies, procedures, and protocols
• Utilize clinical skills to assess and document all aspects of the potential members long-term community-based needs
• Communicate with members, families, providers, and other parties as needed to complete an accurate comprehensive assessment
• Utilizes VNS Health and state-approved assessment questionnaire, guidelines, and documentation as well as interviews with members, family, and care providers in decision-making
• Performs in-home assessment for members who have identified significant changes in condition since last in-home assessment; provides comprehensive review and determination of member's needs, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans including upstate and downstate counties
• Performs in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans
• Explains VNS Health Plan benefits, including an explanation of the member's handbook
• Ensures compliance with state and federal regulatory standards and VNS Health Plans policies and procedures
• Identifies opportunities for alternative care options and contributes to the development of a safe member centered service plan
• Consult with supervisor and others in overcoming barriers in meeting goals and objectives
• Maintains current knowledge of organizational or state-wide trends that affect member eligibility
• Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals, Compliance, Membership Eligibility Unit, Quality as needed
• Participates in requests for out-of-network services when a member receives services outside of VNS Health Plans network services
• Keeps current with all health plan changes and updates through on-going training, coaching and educational materials
• Participates in special projects and performs other duties as assigned
Qualifications
Licenses and Certifications:
Current license to practice as a Registered Professional Nurse in New York State required. Certified Case Manager preferred.
Education:
Bachelor's Degree in nursing or equivalent work experience required.
Master's Degree in nursing or equivalent work experience preferred.
Work Experience:
Minimum two years of clinical assessment, homecare or hospital experience required.
Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required.
Demonstrated strong relationship management skills, including a high degree of psychological sophistication and non-aggressive assertiveness required.
Demonstrated successful conflict management skills and negotiation of “win-win” solutions required.
Working knowledge of Microsoft Excel, Power-Point, and Word required.
Knowledge of Medicaid and/or Medicare regulations required.
Working Knowledge of UAS-NY preferred.
Pay Range
USD $85,000.00 - USD $106,300.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Physical Therapist, Home Care, Bronx (New Grad)
New York, NY job
Provides support to new Physical Therapists as they begin their career. Provides physical therapy services to meet the needs of the patient/client and manages/coordinates the delivery of cost-effective multidisciplinary health care services for a caseload of patients/clients consistent with VNS Health philosophy, policy, goals and objectives, and Standards of Physical Therapy. Attends seminars on applied learning topics, reflects on clinical experiences in supportive group setting, and shares insights with peers.
What We Provide
Generous paid time off (PTO), starting at 31 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
Participates in classroom learning activities which include topics such as critical thinking, evidence-based best practice assessments, care planning, evaluation of care, and therapeutic interventions.
Shadows physical therapists to get field experience. Reviews experiences in group debriefs. • Provides physical therapy services to VNS Health home care patients through comprehensive assessment.
Develops and implements a plan of care consistent with the VNS Health's goals and Rehabilitation policies and procedures.
Documents content and process of all services provided in accordance with government regulations/requirements, and VNS Health policies, practices, and procedures. Initiates and maintains written (including clinical and progress notes) and verbal communications with team members and management to assure optimal patient/client care.
Provides therapeutic care in accordance with VNS Health policies, practices, procedures, and Standards of Rehabilitative care, which may require standing, stooping, sitting, crouching, bending, and stretching to deliver patient/client care.
Transports and utilizes required medical equipment and other supplies using VNS Health designated/supplied carrying case weighing approximately 25 - 30 lbs. to and from patient/client homes/care facilities.
Follows work procedures in relation to established workflows.
Maintains productivity sufficient to meet VNS Health goals.
Travels to patient/clients' homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct care to the patient/client.
Assumes responsibility for personal professional growth through attendance at in-services, training, continued formal education and select journal readership.
Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
License and current registration to practice as a physical therapist in New York State required
Education:
Bachelor's Degree in Physical Therapy from a program approved by the New York Department of Education required or Master's Degree in Physical Therapy from a program approved by the New York Department of Education preferred
Work Experience:
Recently received Physical Therapist license and less than one year of clinical work experience in field of physical therapy required
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Certified Nurses' Aide- All Shifts
New York, NY job
Sign On Bonus Up To $1,000
Responsibilities: Under the direction and supervision of an RN or LPN, performs various resident care activities and related non-professional duties for the specific needs and comfort of the aged and those that need our help.
Assist residents with activities of daily living to include: bathing, dressing, grooming and toileting.
Transfer residents to and from activities and meals according to their individual service plans.
Serve meals to residents in the dining room or their apartments.
Record and report changes in residents' eating habits to supervisor.
Promote quality services within company, state and federal regulations.
Psychiatric Social Worker-Children Mobile Crisis Team
New York, NY job
Provides direct psychosocial services to mentally ill patients in the community who are experiencing psychosocial difficulties. Provides linkage, coordination with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of the Agency. Assists in the overall functioning of the Program. Works under general supervision.
• Responsible for screening telephone referrals. • Performs psychosocial evaluation and assessment of mental health service needs of identified patients and their families through professional knowledge, skills of observation and interviewing. • Develops and implements short-term service plans for patients, in conjunction with other members of the Program. • Provides counseling, care management and appropriate referrals for long term and supplemental treatment. • Prepares case histories and prepares and maintains case records, in accordance with the Program record-keeping mechanism. • Encourages resistant clients to accept mental health services through interventions with clients and/or family members and friends concerned with the client's welfare. • Participates in interdisciplinary team meetings and case conferences of the Program. • Provides referral and provision of information to appropriate long-term mental health services and social services and social services providers, or long-term residential facilities. • Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care. • Liaison with, and consultation to, community agencies. • Provides outreach services as part of the Program to mentally ill individuals in the community who are experiencing, or are at risk of, psychosocial difficulties and require mental health intervention in their home. • Serves as resource person to the program and other components of the Agency, when requested, pertaining to psychiatric nursing. • Participates with the team and other appropriate Agency staff in the development and implementation of an in-service training component. • Assists and collaborates with the Program Coordinator in the overall functioning of the service. • Assumes Program Coordinator's functions in his/her absence, as requested. • Participates in community programs and education, as requested. • Contributes to the formulation of clinical and administrative policies and procedures and the preparation of policy and procedure manuals, as required. • May provide clinical supervision for Mental Health Technician, graduate Social Worker students or junior staff Social Workers. • Monitors mental status of Senior Citizens accepted to the program. • For Mobile Crisis - Adult (4711) FLOAT Team Only: Assists other Mobile Crisis Agencies across the five boroughs with 24-hour notice. This means you'll be part of a flexible response team, ready to provide crisis intervention and psychosocial support wherever needed in NYC. This requires adaptability and strong coordination skills. • Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
Current registration to practice as a Licensed Master Social Worker in New York State required As determined by operational/regional needs, valid drivers license may be required
Education:
Master's Degree In Social Work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Dept. and who is certified or licensed by the Education Dept to practice Social Work in New York State required
Work Experience:
Minimum of one year experience as a Social Worker in a health care setting required As determined by operational needs, bilingual skills may be required
Pay Range
USD $63,800.00 - USD $79,800.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
RN Preceptor, Hospice Home Care (Float)
New York, NY job
Provides and coordinates post-orientation field support and skills development activities to support the onboarding of newly-hired RNs and LPNs during their transition to VNS Health; provides similar support to incumbent staff, as needed. Works under general supervision.
LOCATION:
This is a float role that will support all 5 boroughs.
• Acts as a preceptor for newly hired field RNs and LPNs, giving individualized instruction and guidance during the onboarding period as well as providing field support to incumbent clinicians as identified by management.
• Provides ongoing feedback to branch management regarding individual nurse's learning progress and performance. Uses a variety of tools, e.g., Field visit tool evaluation, record review, employee assessment, skills checklist, milestones, etc., to identify, document and address orientation, performance, learning progress, and ongoing needs to inform manager about employee's coaching and supervision needs during and post-onboarding..
• Conducts/facilitates/participates in regularly scheduled preceptor team meetings that are focused, productive, promote ‘consensus' decision-making and enables the team to achieve desired performance results. Utilizes a variety of effective communication skills/tools to foster/elicit active team participation and information exchange at meetings.
• Supports the knowledge and skills development of new RNS and LPNs, individually and in small groups including but not limited to documentation, case management, clinical skills, patient/family-centered care, reimbursement, time management, customer experience, etc.
• Demonstrates and reviews specific procedures with RNs and LPNs, individually and as a group, as needed. Makes joint visits with field clinicians to observe and instruct in current/new techniques/ procedures/treatments and overall assessments in alignment with VNS Health policies and procedures. Assignments require visits in multiple regions.
• Provides nursing care in accordance with VNS Health policies, practices, procedures and Standards of Nursing Practice.
• Acts as a subject matter expert to staff for information concerning patient care.
• Conforms to established work procedures in relation to regional/ program workflow.
• Understands/interprets/disseminates the VNS Health reimbursement policy to staff in consult with supervisor or other staff and assists staff in identifying billing sources for patient care.
• Participates in selected student programs to enhance/increase professional knowledge and to provide training/guidance to staff.
• Participates in selected activities to various community audiences in conjunction with clinical operations.
• Provides input and feedback for continuous improvement of the onboarding process for new RNs and LPNs and learning/education needs for incumbent staff.
• Assumes responsibility for personal professional growth through attendance at in-services, internal and external training/workshops/conferences select journal readership and continued formal education.
• Travels to patients' homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct care to patients. Provides preceptor support across regions based on operational need.
• Transports and utilizes required medical equipment and supplies using VNS Health designated/supplied carrying case weighing approximately 25 - 30 lbs. to and from patient homes/care facilities, VNS Health offices and other locations.
• Provides support to clinicians as they develop the skills to safely assist patients with activities of daily living, which may require positioning, moving, transferring and lifting patients of varying weights and physical conditions, with and without assistance and as appropriate, from family members and/or paraprofessionals.
• Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
A license and current registration to practice as a Registered Professional Nurse in New York State required and
Valid driver's license required and
Wound Care Certification or willingness to obtain within one year of hire required
Certification in Hospice and Palliative Care Nursing required
Education:
Bachelor's Degree in Nursing OR Associate's degree in Nursing required
Work Experience:
Four years' clinical home care experience required
Minimum of two years full-time clinical home care experience required
Minimum of one year of experience as a field staff nurse in VNS Health Home Care, which includes ability to manage/document cases with a minimum of supervision, identify/assess/formulate/implement action plan to address problem and evaluate outcome preferred
Joint visits with other nursing staff to demonstrate new techniques preferred
Four years' clinical hospice experience or clinical home care experience
Minimum of two years' full-time clinical hospice or home care experience
Pay Range
USD $119,258.00 - USD $145,458.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Program Manager, Licensed
New York, NY job
Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction.
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required.
Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times.
Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated.
Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed.
Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements.
Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing.
Ensures volume and productivity meet program standards and operations.
Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies.
Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff.
Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed.
Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources.
Participates in 24/7 on-call coverage schedule and performs on-call duties, as required.
Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames.
Collaborates with program leadership and other staff in the development and implementation of in-service education programs.
Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate.
Oversees the development of systems and records for billing each MCO.
Qualifications
Licenses and Certifications:
Current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required
For IMT: LCSW or LMHC required
Education:
Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required
Work Experience:
Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
RN Field Supervisor (Bilingual Chinese/Manhattan)
New York, NY job
Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision.
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What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched 401k retirement saving program and opportunity for both pre- and post-tax contributions
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth, career advancement and CEU credits
What You Will Do
Performs initial and ongoing supervisory field visits to patients' homes to provide assessment, training support, in-home coordination and/or crisis management. Conveys any significant changes in the patient's condition, emergency intervention, or care plan changes. Reports all interventions made to the clinical manager and documents findings electronically.
Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient's medical history and medication information.
Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations.
Identifies continued training needs of the home health aide and documents the information electronically.
Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit.
Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA). • Participates in quality assurance and education programs as requested by management. • Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
License and current registration to practice as a Registered Professional Nurse in the State of New York required CPR/BLS Certification required
Education:
Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred
Work Experience:
Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Occupational Therapist, Resident, Home Care (New Grad)
New York, NY job
Provides support to new Occupational Therapists as they begin their career. Provides occupational therapy services to meet the needs of the patient/client and manages/coordinates the delivery of cost-effective multidisciplinary health care services for a caseload of patients/clients consistent with VNS Health philosophy, policy, goals and objectives, and Standards of Physical Therapy. Attends seminars on applied learning topics, reflects on clinical experiences in supportive group setting, and shares insights with peers.
What We Provide
Generous paid time off (PTO), starting at 31 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You will Do
• Participates in classroom learning activities which include topics such as critical thinking, evidence-based best practice assessments, care planning, evaluation of care, and therapeutic interventions.
• Shadows occupational therapists to get field experience. Reviews experiences in group debriefs. • Provides occupational therapy services to VNS Health home care patients through comprehensive assessment.
• Develops and implements a plan of care consistent with the VNS Health's goals and Rehabilitation policies and procedures.
• Documents content and process of all services provided in accordance with government regulations/requirements, and VNS Health policies, practices, and procedures. Initiates and maintains written (including clinical and progress notes) and verbal communications with team members and management to assure optimal patient/client care.
• Provides therapeutic care in accordance with VNS Health policies, practices, procedures, and Standards of Rehabilitative care, which may require standing, stooping, sitting, crouching, bending, and stretching to deliver patient/client care.
• Transports and utilizes required medical equipment and other supplies using VNS Health designated/supplied carrying case weighing approximately 25 - 30 lbs. to and from patient/client homes/care facilities.
• Follows work procedures in relation to established workflows.
• Maintains productivity sufficient to meet VNS Health goals.
• Travels to patient/clients' homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct care to the patient/client.
• Assumes responsibility for personal professional growth through attendance at in-services, training, continued formal education and select journal readership.
Qualifications
Licenses and Certifications:
License and current registration to practice as an occupational therapist in New York State required
Education:
Bachelor's Degree in Occupational Therapy from a program approved by the New York Department of Education required Master's Degree in Occupational Therapy from a program approved by the New York Department of Education preferred
Work Experience:
Recently received Occupational Therapist license Less than one year of clinical work experience in field of occupational therapy required
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Quality Improvement Specialist
Yonkers, NY job
Under the direction of the Director of Quality Improvement, the Quality Improvement Specialist is responsible for implementing the organization's Performance Improvement plan. Primary responsibility for designing and implementing accurate data collection and audit strategies to meet the goals of performance improvement projects. Responsible for meaningful aggregation of data using appropriate performance improvement tools and methodologies and implementing and facilitating appropriate interventions to meet quality goals. Promotes a culture that is positive, that values individual strengths, and is committed to optimal patient care, and compliance with regulatory standards.
Key responsibilities include:
Primary responsibility for data abstraction of all Stroke cases and compilation of reports using Get with the Guidelines Stroke Database. Facilitates the Stroke Committee performance improvement initiatives and facilitates ongoing compliance with New York State and Joint Commission Stroke requirements. Attend Code Gray events and assist in debriefing post event as required.
Facilitates and conducts monthly pressure injury and restraint prevalence studies in accordance with the National Database of Nursing Quality Indicators methodology.Analyzes prevalence study results and identify improvement opportunities.
Conducts focused audits as directed which may include direct observation of clinical staff, review of medical record information, or patient interview.
Facilitate and meet analytic needs for improvement projects/initiatives. Supports the department in development of problem charter and selection of the best tools for data analysis. Working knowledge of basic statistical concepts and improvement tools and techniques.
Lead and/or facilitate complex multidisciplinary improvement teams as needed to achieve quality and performance improvement goals.
Responsible for data collection, measurement, and analysis for organizational, federal and state quality metrics.
Conduct focused audits of compliance with regulatory standards (CMS, TJC, and NYS) as directed.
Create and present data needed for evaluation and appropriate action by committees, leadership, and quality improvement teams.
Represents the organization within and external to the community when required.
Assist in improving patient experience through analysis of data and implementation of initiatives to improve performance.
Requirements:
Bachelor's Degree or commensurate experience required.
Registered Nurse in New York State required
Master's Degree in Healthcare specialty preferred
Current certification as CPHQ preferred.
Expertise in Microsoft office products including PowerPoint and Microsoft Excel.
Familiarity with health care clinical operations and processes in an acute care hospital setting.
Familiarity with regulatory requirements as related to hospital setting.
Other Requirements:
The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.
While performing the duties of this Job, the employee is regularly required to perform activities that require fine motor skills. The employee is frequently required to do repetitive motion, hear, reach, sit, and speak. The employee is occasionally required to walk.
Specific vision abilities required by this job include color vision, far vision, and near vision.
The noise level in the work environment is usually quiet.
Interactions with a variety of disciplines and patient populations
Salary: $120K-$130K
Saint Joseph's Medical Center is an equal opportunity employer.
Foreign Language Interpreter
New York, NY job
Baystate Interpreters, Inc. is a leader in foreign language procurement and provisioning. We offer prompt and professional interpreter and translation services in medical, legal, and educational fields throughout Massachusetts, Connecticut, New York, New Hampshire and Rhode Island. Our qualified interpreters and translators, combined with efficient operations and an experienced management team, ensure the highest quality of culturally competent language access services. Our foundation is anchored by strong, sustainable, and qualified resources that our clients can depend on.
Role Description
This is a 1099 Contractor position, On-site Foreign Language Interpreters are needed in or within 30 miles of Boston, Worcester, Springfield MA, Hartford, Bridgeport, New Haven CT, NY all boroughs, Albany, Rochester, Buffalo, Saratoga Springs NY, Providence, Newport RI and Manchester, Concord NH. We schedule interpreters that are within 30 miles of our clients locations. The interpreter is responsible for providing accurate and culturally appropriate interpretation services in various settings, including medical, legal, and educational environments. Day-to-day tasks include interpreting spoken communication during appointments, meetings, and conferences, as well as assisting clients with understanding and conveying information accurately. The interpreter will also be responsible for maintaining confidentiality and professional conduct at all times.
Qualifications
Proficiency in two or more languages, with strong interpreting and translating skills
Experience in medical, legal, or educational interpretation
Ability to maintain confidentiality and professionalism
Excellent interpersonal and communication skills
Certification in interpretation or translation is preferred
Bachelor's degree in a related field is a plus
Ability to work on-site in any of the major cities listed above.
Clinical System Analyst
New York, NY job
About the Role
We are seeking a highly skilled AthenaOne Subject Matter Expert (SME) Systems Analyst with ambulatory care and Meditech experience to join our growing IT Applications team. This role is critical to supporting and optimizing our clinical and operational systems, ensuring seamless integration across platforms, and driving provider adoption through workflow optimization.
As an Athena SME, you will serve as the go-to resource for Athena Ambulatory configuration, support, and optimization, while also leveraging your Meditech expertise to ensure effective interoperability between systems. You will collaborate closely with clinical, operational, and technical stakeholders to deliver high-quality solutions that improve patient care, provider efficiency, and organizational outcomes.
Key Responsibilities
• Serve as the Athena Ambulatory Systems Analyst SME, providing expert-level support, analysis, and configuration.
• Collaborate with clinical and operational teams to identify workflow gaps, design solutions, and implement system enhancements.
• Support Meditech integration initiatives, including interface development, testing, and ongoing maintenance.
• Act as liaison between IT and clinical departments to translate technical requirements into user-friendly solutions.
• Lead troubleshooting efforts, root cause analysis, and resolution of system issues across Athena and Meditech.
• Manage ServiceNow tickets, system upgrades, testing, and change control processes.
• Assist in the development of training materials, provider onboarding/offboarding processes, and go-live support.
• Analyze and optimize workflows for documentation, order entry, inbox management, and reporting.
• Ensure compliance with healthcare IT standards, data integrity, and patient safety requirements.
• Participate in cross-functional projects, steering committees, and optimization initiatives.
Qualifications
• Bachelor's degree in Information Systems, Healthcare IT, or related field (or equivalent experience).
• 5+ years of experience with AthenaOne (Ambulatory), including build, configuration, workflows, and reporting.
• Proven experience with Meditech Expanse (or other Meditech platforms), including integration and interface support.
• Strong understanding of healthcare operations, ambulatory workflows, and clinical documentation practices.
• Hands-on experience with HL7, Cloverleaf/Rhapsody, or other interface engines a plus.
• Excellent problem-solving, communication, and customer service skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Experience collaborating with providers, clinicians, and operational leaders.
Preferred Skills
• Knowledge of additional EMR/EHR platforms (Epic, Cerner, Allscripts, NexGen, etc.).
• Familiarity with Athena reporting tools, Snowflake, and Tableau for analytics.
• Experience with compliance requirements (HIPAA, HITECH, Article 28).
• Prior experience supporting provider training, onboarding, or optimization initiatives.
Academic/Faculty/Research Physician
New York, NY job
East Coast Academic Pediatric Endocrinology
Join an internationally recognized leader in diabetes treatment, research, and education!
Highlights
Replace a provider and join an experienced collaborative multidisciplinary team!
4 pediatric endocrinologists, 5 diabetes nurse educators, 4 diabetes nurse nutrition educators, 6 PNP/PPA, 1 dedicated pharmacist, 1 child life specialist, 1 psychologist, 1 social worker, and 1 podiatrist.
4 clinical days, 1+ admin day(s), average 9 PPD (1 hr new patients, 30 minute follow-ups)
Ample opportunities for teaching and research for those interested - interact with fellows, residents & medical students
Community Highlights
Discover a unique blend of urban amenities, small-town friendliness, and surrounding natural beauty in upstate New York
Exceptional public, private, charter schools, and top-ranked universities
International Airport for convenient travel access
Ref
NORC RN - Per Diem Manahttan
New York, NY job
Works as a member of an interdisciplinary care team at a NORC (Naturally Occurring Retirement Community) or Senior Living Retirement Community location and is responsible to coordinate a broad range of health and social services to help support older residents to age in their own homes. NORCs do so by facilitating and integrating the health and social services already available in the community while organizing additional services and supports necessary to help meet the goal of enabling older adults to remain in their community. Locations available throughout NYC. Works under general direction
• Collaborates with the Site staff to ensure residents engage in self-care management health strategies. • Provides health focused outreach to seniors who may benefit from supportive services provided by the program. • Promote and encourage healthcare activities such as health screening, health assessments, health care linkages, and health presentations. • Makes telephone calls and home visits to individual residents aimed at assessing their needs and supporting successful community living activities. • Makes referrals to appropriate health services based on the assessed needs of the resident. • Provides Health Care Advocacy by acting as a liaison between the various healthcare systems during times of transition. • Assist residents needing direct patient care to connect with their physician or other appropriate health care services to address their individual needs. • Documents all nursing interventions provided as required by site location. • Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
License and current registration to practice as a Registered Professional Nurse in New York State required CPR/BLS Certification required
Education:
Associate's Degree in nursing required and Bachelor's Degree in nursing preferred
Work Experience:
Minimum of two year of experience working as an RN in LHCSA or CHHA. required and Prior experience working with an aging population and providing clinical assessments of their health needs. required
Pay Range
USD $40.95 - USD $51.19 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Sales Specialist, Leather, Maison Madison Flagship
New York, NY job
The Team:
The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Senior Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
All other duties as assigned by the supervisor.
About the Role:
Sales Objectives
Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
Organize and prioritize the selling floor to support the sales effort and overall customer experience. Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stored at all times. Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
Provides assistance as needed in inventory preparation.
POS
Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
Maintain cleanliness and organization of workstation at all times.
Asset Protection
Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
Customer Service
Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS
Supervisory Responsibility:
NO
Budget Responsibility:
NO
Decision Making Responsibility:
NO
About You:
2+ years of experience in sales, experience in a luxury environment preferred
Strong relationship development and impeccable communication skills
Even-tempered with ability to continuously multi-task
Self-starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business
Ability to lift between 0-25 lbs. without assistance
The hourly range for this position is $26.51 to $29.30. Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
COMPANY OVERVIEW
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website.
OUR COMMITMENT
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.
Auto-ApplyJunior Legal Counsel
New York, NY job
The Team:
The Legal team partners with every Hermès department to support their business goals by providing legal advice, risk analysis, and liability management, through legal documentation and strategy.
The Opportunity:
As Legal Counsel, you will work closely with all members of the legal team, the business teams, and French Parent Company to provide legal advice and counsel to a variety of matters. This position will sit in our NYC or Beverly Hills Corporate office.
About the Role:
Draft, review, and negotiate contracts for events, collaborations, technology, and services
Monitor changes in relevant federal, state, and local laws in areas such as privacy, consumer protection, and employment
Support privacy compliance, including responding to data subject requests
Assist with litigation management, including tracking and monitoring of legal trends across the industry
Contribute to policy and procedure development and training
Support and advise HR on employment-related matters
Partner with customer service teams to respond to inquiries and requests
Support other legal projects as assigned, gaining exposure to additional practice areas
All other duties to be assigned by supervisor
This is a full-time 5 day a week in person role with occasional travel to Paris
Supervisory Responsibility:
NO
Budget Responsibility:
NO
Decision Making Responsibility:
YES
About You:
J.D. from accredited U.S. law school
3-5 years of experience at a large global law firm
Licensed to practice law in NY or CA
Excellent written and verbal communication skills & research skills
Excellent interpersonal skills, with the ability to develop collaborative relationships at all levels and departments
Proven ability in managing multiple projects and competing priorities while balancing needs for quality and deadlines
Must possess sound judgement and critical thinking skills, ability to deliver on variety of tasks in fast-pace environment
Must handle confidential matters with utmost discretion
Details oriented with strong organizational skills; evidence of self-motivation; demonstrated ability to plan, schedule and work both independently and in teams with service-oriented organization
The range for this position is $130,013.00 - $153,650.00 annually. Actual rates are determined on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
COMPANY OVERVIEW
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website.
OUR COMMITMENT
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.
Auto-ApplyDigital Strategy Intern (2026 Semester 1) - Generation H
New York, NY job
The Team:
The eCommerce team oversees all aspects of the Hermès.com business while supporting omnichannel services as a cross-functional member within the Hermès corporate & retail network. The team deploys digital initiatives, enhances the online assortment, and optimizes the platform for ease in the user journey.
The Internship Program:
For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Hermès US internship program, Generation H!
As part of Generation H, you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project.
The internship is scheduled for January 12 - June 26, 2026 and may be Full-Time or Part-Time to accommodate your academic schedule.
All internships are in-person (non-remote) and based in the Hermès US corporate headquarters located at 55 East 59th Street in New York City. Interns are paid an hourly rate of US $20.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week.
About the Role:
Assist Digital Strategy team with daily reporting on sales trend, stock movement, and CRM highlights
Compile competitive analyses on industry best-practices in the digital space and product offerings
Assist in developing market preparational tools for the eCommerce buying team ahead of buying appointment
Monitor daily product deliveries and relay opportunity to greater teams for product pushes
Support the Men's & Women's Universe team members in day-to-day responsibilities
Develop a broad understanding of all eCommerce and Merchandising functions and responsibilities to provide the Digital Strategy team support across multiple divisions with cross-functional partners
All other duties assigned by supervisor.
About You:
Enrolled in an Associates, Bachelor's or Master's Degree program
High level of attention to detail
Strong organization and research skills
Comprehensive knowledge of Microsoft Office
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
COMPANY OVERVIEW
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetics of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. .
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website.
OUR COMMITMENT
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members' personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.
Auto-ApplySeasonal Coordinator - Client Relations Center
New York, NY job
The Team:
The Seasonal Client Relations Center team supports all aspects of the Hermes.com business, overseeing content and ensuring seamless omnichannel service. We provide expert support for client inquiries via phone, email and live chat working closely with US flagship boutiques to enhance the customer experience.
The Opportunity:
As the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. You will uphold exceptional customer service standards, ensuring an elevated client experience in every interaction.
This is an onsite position based at our New York, NY Corporate Office.
The seasonal position begins in early January 5, 2026 and will go through March 31, 2026.
About the Role:
Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and written
Display and implement product knowledge, while conveying the Hermès style, values, and vision
Follow-up and resolve all client issues and inquiries in a timely manner
Respond to client voicemails
Place online orders and follow-up on pending orders
Resolve delivery issues related to e-Commerce orders
Collaborate with internal partners to ensure resolution and exceed client expectations
Adapt well in a fast-paced environment, being flexible and resilient while handling all situations with graciousness
Maintain confidentiality and company policies for data protection and security
Adhere to all Hermès policy & procedures relative to role and responsibilities
Uphold high client expectations in every interaction
Offer tailored solutions and recommendations to customers
Maintain a sophisticated and professional tone in all interactions
Possess deep knowledge of luxury goods or services
Address concerns efficiently while maintaining brand integrity
Foster long-term customer loyalty through exceptional service
All other duties as assigned by supervisor
Supervisory Responsibility:
NO
Budget Responsibility:
NO
Decision Making Responsibility:
NO
About You:
Open availability, Monday through Sunday, with flexibility to meet business needs
1-2 years' experience in a call center or customer service role, including hands-on internships
Strong verbal and written communication skills
Experience in luxury retail, hospitality, or high-end customer service
Ability to manage complex requests with professionalism and discretion
Familiarity with CRM systems and call center software
Knowledge of Microsoft Excel and Word
Team-oriented, assisting peers, mentoring new members, and sharing knowledge
Proactive in identifying potential issues and implementing solutions
Actively seeks feedback for continuous improvement
Ability to exercise sound judgment
Strong multitasking and problem-solving capabilities
High level of attention to detail to ensure service excellence
Multilingual skills are a plus
Seasonals are paid an hourly rate of US $21.00. A Full-Time Internship will be scheduled for 37.5 hours - 40 hours per week.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
Our Commitment:
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
Auto-ApplyAccounting Intern (2026 Semester 1) - Generation H
New York, NY job
The Team:
The Accounting/Finance team is responsible for protecting the Company's financial assets, mitigating financial risks and reporting the financial position of the company to business stakeholders. The department is comprised of three main pillars: Financial Planning & Analysis (FP&A), Accounting, and Treasury.
The Internship Program:
For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Hermès US internship program,
Generation H!
As part of
Generation H
, you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone
Generation H
project.
The duration of the Generation H program is five months. Please note in order to qualify for the program, you must be able to work during this five month period. This internship is scheduled for January 12
th
- June 26
th
, 2026 and will be Part-Time to accommodate your academic schedule.
All internships are in-person (non-remote) and based in the Hermès US corporate headquarters located in New York City. Interns are paid an hourly rate of US $20.00. A Part-Time will be scheduled for more than 15 hours but less than 35 hours per week.
About the Role:
Monitoring, investigating, and reporting credit card disputes, and collaborating with the store directors to ensure responses are submitted to merchant services in a timely manner
Participate in the periodic hard close process including:
Performing balance sheet account reconciliations, investigating any discrepancies, and performing clearing activities in SAP
Assist with monthly journal entries and perform true ups for accounts
Assist with inter-company bill back and reconciliation
Assist with Lease Accounting Project
Support the Accounting department with various ad-hoc projects, including audits
About You:
Enrolled in an Associates, Bachelor's, or Master's Degree program
Excel expertise including utilizing Pivot Tables, V-Lookups, H-Lookups, Index/Match, Sumifs preferred
Knowledge of SAP and Retail POS software a plus
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website. Link here .
Our Commitment:
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at *************** . Please do not submit resumes or applications to this email address.
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