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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Los Angeles, CA | $48,194 | $23.17 |
| 2 | Washington, DC | $48,034 | $23.09 |
| 3 | Boston, MA | $47,084 | $22.64 |
| 4 | Minneapolis, MN | $46,486 | $22.35 |
| 5 | Seattle, WA | $46,110 | $22.17 |
| 6 | Cleveland, OH | $45,097 | $21.68 |
| 7 | Salt Lake City, UT | $43,962 | $21.14 |
| 8 | Atlantic City, NJ | $43,624 | $20.97 |
| 9 | Philadelphia, PA | $43,255 | $20.80 |
| 10 | Nashua, NH | $42,677 | $20.52 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $139,846 | $67 | - |
| 2 | Customer Leader | $100,972 | $49 | - |
| 3 | Customer Service Senior Manager | $88,330 | $42 | - |
| 4 | Manager Of Customer Service Department | $70,615 | $34 | - |
| 5 | Customer Service Expert | $68,459 | $33 | - |
| 6 | Department Manager | $68,218 | $33 | - |
| 7 | Customer Service/Operations Manager | $65,172 | $31 | - |
| 8 | Service Supervisor | $59,519 | $29 | - |
| 9 | Customer Service Senior Associate | $58,852 | $28 | - |
| 10 | Front End Lead | $56,079 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | G2 Secure Staff | $36,850 | $18 | 52 |
| 2 | Lufthansa | $36,764 | $18 | - |
| 3 | National Railroad Passenger Corporation | $36,602 | $18 | 4 |
| 4 | Spirit Airlines | $34,442 | $17 | - |
| 5 | Holmes Company of Jackson | $34,149 | $16 | - |
| 6 | Eastern Airlines, Inc | $33,652 | $16 | - |
| 7 | GSP Airport | $33,632 | $16 | - |
| 8 | Continental Airlines | $33,575 | $16 | - |
| 9 | Linden Warehouse & Distribution Co | $33,556 | $16 | - |
| 10 | Fazio Cleaners | $33,430 | $16 | - |
| 11 | Frontier Airlines | $33,426 | $16 | 1 |
| 12 | Chicago Transit Authority | $33,195 | $16 | 3 |
| 13 | Brook Warehousing | $33,179 | $16 | - |
| 14 | PrimeFlight Aviation Services | $33,144 | $16 | 16 |
| 15 | Mitchell Airport | $33,138 | $16 | - |
| 16 | Clinton National Airport | $33,020 | $16 | - |
| 17 | Transdev Services, Inc. | $32,950 | $16 | 50 |
| 18 | Peter Pan Bus Lines | $32,823 | $16 | - |
| 19 | Tornado Bus | $32,764 | $16 | - |
| 20 | Cross Sound Ferry | $32,657 | $16 | 1 |