Covel, Stack and Henon, D.D.S. in Vienna is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
More about the role
* Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
* Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
* Ensure goals and priorities of Doctors and teams are achieved through servant leadership
* Bell Leadership Training every 18-24 months
* Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
* Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
* Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
* Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
* Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
* Understand the benefits and metrics of DMP and help Doctor to monitor progress
* Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
* Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
* Successfully onboard new team members through partnerships with recruiting and support office
* Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
* Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
* Access to an expansive network of mentors and networking opportunities
* Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
About Covel, Stack and Henon, D.D.S.
Covel, Stack and Henon, D.D.S., like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 15 person team that thrives on collaboration, communication and community
Minimum Qualifications
* Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
* Experience working in a fast-paced and customer-centric environment
* Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
* Excellent communication, leadership, coaching, and conflict resolution skills
* Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,800 supported doctors in 39 states and over 1,700 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$46k-92k yearly est. 9d ago
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Dental Hygienist
Heartland Dental 4.1
Heartland Dental job in Baltimore, MD
Inner Harbor Dental Associates is hiring! Full-time flexible Competitive pay! Located @ 2N. Charles Street, Suite 130 Baltimore Maryland 21201 60min re-care, 90min new patient appointment! Bi-weekly, hourly pay + ability to opt into Daily Pay to receive paycheck as earned.
Ability to earn daily + quarterly bonuses!
We have Arestin, iTero, Velscope + CE coverage available!
Full time is a minimum of 30HRS to receive full benefits package to include health insurance Paid Holidays, 401k, Dental, Vision, Wellness Benefits + More!
Mentorship & Onboarding
Whether you're just starting out or looking to grow, you'll be supported by experienced hygiene mentors and a structured onboarding program tailored to your success.
Team Collaboration
We believe in synergy. Join regularly scheduled meetings with our doctors and hygiene team to align on patient care, share insights, and foster a collaborative environment.
Why Heartland Dental?
As an elite clinical provider and patient advocate, you'll receive best in class non-clinical support to provide exceptional lifetime patient care while obtaining unparalleled education to enhance your clinical skills. You'll work in an environment that encourages full clinical autonomy, giving your patients the time and attention they need, with the ability to tap into a hygiene mentor program. You'll work a schedule that inspires work life balance and receive competitive benefits. Provide outstanding patient care, invest in your community, and do it all with the support of Heartland Dental.
As a Dental Hygienist, you'll be recognized as an elite clinical provider and patient advocate. You'll be an integral member of the patient care team, giving your patients the time and care they need, deserve and desire. With best-in-class support through our robust Hygiene mentor program and unparalleled educational offerings to enhance your clinical skills - you'll be 100% supported as you provide exceptional lifetime care to your patients!
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays and PTO (paid time off)
* Continuing education to provide you opportunity to develop your full potential and enhance your clinical skills to provide education and care to your patients.
* Access to an expansive network of mentors with 1:1 hygiene mentorship support and networking opportunities available at your fingertips.
* Unparalleled business support and the highest quality supplies and labs to deliver exceptional patient care.
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Inner Harbor Dental Associates, like each Heartland Dental supported office, is unique to the community and the patients they serve. With the support of a practice manager, a highly trained team on site, coupled with a vast network of experts across the nation, you'll be completely connected to all the resources and support of Heartland Dental.
* Join a [Insert total number of team members] person team that thrives on collaboration, communication and community
* We're located [Insert information about the "ideal" location of this office, in the town, near transport, etc.]
* [Insert another item to personalize the job posting to the office - keep it short]
Minimum Qualifications
* Current dental hygienist license in Maryland and an Associate's or Bachelor's degree in dental hygiene (where required)
* Excellent working knowledge of dentistry, dental hygiene procedures, dental patient screening and medical history documentation
* CPR Certification
Preferred Experience
* 0 years of clinical experience
* Experience using Velscope, Diagnodent, digital scanner, digital x-rays and electronic medical record systems
* Desire to continue learning and grow clinical skills to meet needs of patients and provide preventative care and overall maintenance of patients' dental health
* Clinical needs as required by office
Physical Requirements
* Ability to perform essential duties as deemed necessary by the Office/ Doctor/ Heartland Dental with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting and standing
* Must be able to lift and carry up to 45 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$77k-97k yearly est. 11d ago
Receptionist
Pacific Dental Services 4.6
Olney, MD job
Now is the time to join Olney Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $18.00 - $25.00 / Hourly
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
* Schedule appointments that result in each healthcare provider having a smooth, productive day
* Interact and communicate with patients and guests in the reception area during their wait time
* Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
* Ensure that all tasks on the front office checklist are completed daily
* Post payments to patient accounts in accordance with Company policies
* Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
* Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
* Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
* Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to manage tasks and time effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially with patient records
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$18.00-$25.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$18-25 hourly Auto-Apply 8d ago
Healthcare Coordinator
Pacific Dental Services 4.6
Silver Spring, MD job
Now is the time to join Dentists of Silver Spring. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $19.00 - $26.50 / Hourly
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$19.00-$26.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$19-26.5 hourly Auto-Apply 8d ago
Operations Manager
Pacific Dental Services 4.6
Silver Spring, MD job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $30.50 - $42.25 / Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.
Responsibilities
* Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
* Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
* Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
* Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
* Driving year over year revenue and profit growth
* Management of expenses to achieve monthly goals and budget
* Show proficiency and adherence to cash management and accounting protocols
* How to be the catalyst in team development of the Perfect Patient Experience
* How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
* Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
* Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
* By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
* Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
* Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes
Qualifications
* High school diploma or equivalent
* Five or more years of related work experience in operational management
* Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire
* Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
* In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
* Travel may be planned or unplanned and is subject to change without notice
Preferred
* Associate degree, Bachelor's degree
* Five or more years of experience leading a team, mentoring and coaching subordinates
Knowledge/Skills/Abilities
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
* Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
* Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
* Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
* Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
* Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
* Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
* Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
* Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
* Ability to interpret and apply policies and procedures
* Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
* Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
* Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
* Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
* Demonstrates a strong ability to identify, analyze, and solve problems
* Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
* Ability to create presentations and use outstanding presentation skills
Work Environment
* The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
* This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
* The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
* While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
* The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
* Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Upon completion of the Operations Manager training program, this role will be a salaried position.
Compensation Information
$27.75-$38.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$30.5-42.3 hourly Auto-Apply 8d ago
Junior PHP /Drupal Developer
Adg Tech Consulting 4.6
Chantilly, VA job
ADG Tech, is software development company based in Northern VA with some development projects in-house at Chantilly, VA. We are looking for a junior developer preferably with some experience/knowledge in PHP/Drupal back end. If interested, kindly forward me a word copy of your most recent resume specifying your knowledge/experience in PHP/Drupal/CMS, MySQL.
You may also link us to some websites you have worked on using those skills… work/code samples from public URL's, github repo, etc.
This is a full time position
Qualifications
Bachelors degree in Computer science, Information Technology OR Related Field.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$82k-107k yearly est. 2d ago
Expanded Duties Dental Assistant
Heartland Dental 4.1
Heartland Dental job in Glen Burnie, MD
Glen Burnie Dental Care is looking for a Dental Assistant to join our team. has a pay range of $22.00-$25.00 per hour, based on experience. Must be available to work the following schedule: Monday: 6:30a-3:30p Tuesday-Thursday: 9:30a-6:30p Friday: 9:30a-3:30p
Why join a Heartland Dental supported office?
If you are a reliable and positive individual looking for career satisfaction and continuing educational opportunities, join our team! A Heartland Dental supported office is seeking a friendly Expanded Duties Dental Assistant to support the clinical treatment care of our patients. As an Expanded Duties Dental Assistant, you will play a large role in the provision of effective and trustworthy dental services. You will sustain patient comfort, soothe upset patients, listen to their needs and educate them on dental procedures. You will also manage clinical supplies, work efficiently to maintain the supported dentist's schedule and adhere to all OSHA and company safety policies.
Benefits:
We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental's extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental's network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.
Additional benefits:
* Medical and prescription drug insurance
* Free dental services for yourself and your dependents minus lab fees
* Vision care support
* Life insurance
* 401(K) retirement plan
* 6 paid holidays off
* Team-focused, uplifting and educational work culture
* Potential for 2 weeks vacation available
As an Expanded Duties Dental Assistant at a Heartland Dental supported office, you will organize and maintain lab equipment, take and develop X-rays and provide comprehensive post-operative dental procedures to patients.
About Glen Burnie Dental Care
Glen Burnie Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 13 person team that thrives on collaboration, communication and community
* Our practice is located at 920 Cromwell Park Dr in Glen Burnie MD
Additional responsibilities of the Expanded Duties Dental Assistant include:
* Taking and recording medical and dental histories and patient vital signs
* Assisting the dentist in managing dental emergencies
* Improving your clinical skills and acumen through participation in continuing education and training opportunities offered by Heartland Dental
Requirements:
Job Requirement - Expanded Duties Dental Assistant - EDDA - Dental Assistant:
As an Expanded Duties Dental Assistant, you must have a positive and outgoing personality, exceptional interpersonal verbal and written communication skills, excellent patient care skills and strong organizational skills.
Additional requirements for the Expanded Duties Dental Assistant include:
* Superior working knowledge of dental procedures and terminology
* Ability to build rapport with patients
* Good manual dexterity
* Computer proficiency and the ability to learn new programs
* Ability to travel at least once every other month for training, occasionally overnight
* Dental assisting school certificate is a plus
* Previous work experience in a dental practice is a plus
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
$22-25 hourly 48d ago
Dental Office Manager (Reisterstown)
Dental Dreams 3.8
Baltimore, MD job
The Role: Dental Dreams in Reisterstown, MD seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$45k-62k yearly est. Auto-Apply 56d ago
Dentist
Dental Dreams 3.8
Baltimore, MD job
Job Description
DENTIST OWNED Dental Dreams is owned and operated by our original founding dentist. We have been in practice for over 20 years, making decisions based upon what is best for our patients from a dentist's perspective.
GREAT DENTISTS. We invest in hiring the best dentists and provide them with modern, top-quality dental facilities.
GREAT EXPERIENCE. Our dentists are experienced in performing ALL avenues of general dentistry. We see and treat any/all dental problems with excellent results, while offering our dentist's the mentorship and training to be the best doctor they can be.
FIND YOUR PURPOSE. At Dental Dreams we pride ourselves on bringing top quality dentistry to all members of the communities we serve, with an added focus of helping the underserved.
Compensation:
Permanent daily minimum guarantee
Up to $25,000 Sign-on Bonus
The current average compensation for this practice ranges from $300,000-$350,000+
Clinical Practice:
Complete autonomy over treatment planning
Mentoring by top-rated, experienced clinicians
Full patient schedule
Fully digital and paperless office
Discretion over dental supplies and instruments
Benefits
Paid vacation time
Flexible schedules available (full-time, part-time, or Saturdays only)
Robust continuing education program
Malpractice reimbursement
Visa and permanent residency sponsorship
Health and Vision insurance
Dental coverage for associates and immediate family members
Requirements:
A current or future dental license is required
DDS/DMD in Dentistry from an accredited US dental program
$300k-350k yearly 17d ago
Patient Service Representative
Dental Care Alliance 4.7
Fairfax, VA job
Smiles at Fairfax Corner is looking for a Patient Service Representative in Fairfax,VA to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What we offer:
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
Qualifications:
Experience working in a dental office, required
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.
The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
$30k-34k yearly est. Auto-Apply 5d ago
DevOps Engineer
Adg Tech Consulting 4.6
Chantilly, VA job
Duration: Fulltime Strong background in Linux/Unix Administration Experience with automation/configuration management using either Chef or an equivalent Security. Load balancing / proxying. (Of services, systems, components and processes.)
Authentication services.
Ability to use a wide variety of open source technologies and cloud services (experience with Azure is an added advantage)
Strong experience with SQL, postgres and MySQL databases.
A working understanding of code and script (PHP, Python, Shell, Perl and/or Ruby)
Knowledge of best practices and IT operations in an always-up, always-available service.
Process re-engineering
Comfort with collaboration, open communication and reaching across functional borders.
CI/CIT/CD -- continuous integration, continuous integration testing, and continuous deployment.
Should be experienced and extremely knowledgeable of the overall installation of software tools in a dev Ops Environment.
This person would be responsible for recommending and implementing the products, establishing processes and interfacing with the agile development teams.
To support the Architecture Design Service contract with a CI/CD environment the key skills required would be : Chef, ci/cd pipeline, jenkins, nexus, jira, git and agile.
Thank You
Sujata Dangol
ADG Tech Consulting (MBE,SDB, 8(a) Certified, CMMI Level 3)
4511 Singer Court,#210
Chantilly, VA 20151
************ Ext. 303
************ (Fax)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$93k-115k yearly est. 2d ago
Oral & Maxillofacial Surgeon - Part Time
Dental Care Alliance 4.7
Gaithersburg, MD job
Greater Maryland Oral Surgery & Dental Implants is looking for a passionate and skilled Oral & Maxillofacial Surgeon to join our thriving team in Gaithersburg and Silver Spring, MD! it's an opportunity to make a real impact, providing top-quality dental care in a supportive, patient-focused environment.
At Greater Maryland Oral Surgery & Dental Implants, we're redefining the dental experience with state-of-the-art technology investments, a collaborative team, and a commitment to excellence. Join us as we shape the future of dentistry together!
Hours
Full-Time or Part-Time (3-4 Days per week)
What We Offer: For Full-Time
Compensation & Incentives
* Earning Potential: $4k -$6k per day
* Flexible Schedule!
* Clinical autonomy to diagnose and treat patients
Health & Well-Being
* Comprehensive medical, dental, and vision coverage, plus life and disability insurance
* Virtual care, mental health resources, and concierge medical and care navigation services
* Supplemental benefit options, including accident, critical illness, and hospital indemnity plans with wellness incentives
* Employee Assistance Program (EAP) for employees and their families
* Pet insurance and pet care discount programs
Financial Wellness & Retirement
* 401(k) retirement plan with company match
* Health Savings Account (HSA) contributions for eligible plans
* Identity theft protection and prescription savings programs
* Student loan and financial wellness support through Candidly, including personalized counseling, repayment optimization tools, and strategies to reduce financial stress; employer-sponsored student loan contributions may apply for eligible roles
Professional Growth & Practice Support
* Continuing education opportunities and professional development support
* Collaborative, team-focused work environment with access to modern dental technology
Note: Benefits may vary by role, location, and eligibility.
For Part Time
Health & Well-Being
* Optional supplemental coverage, including accident, critical illness, and hospital indemnity plans with wellness incentives
* Employee Assistance Program (EAP) for employees and their families
* Pet insurance and pet care discount programs
Financial Wellness & Retirement
* 401(k) retirement plan with company match
* Identity theft protection
* Student loan and financial wellness support through Candidly, including personalized counseling, repayment optimization tools, and strategies to reduce financial stress; employer-sponsored student loan contributions may apply for eligible roles
Professional Growth & Practice Support
* Continuing education opportunities and professional development support
* Collaborative, team-focused work environment with access to modern dental technology
How to Apply: Be part of our journey to shape the future of dentistry. Apply today by submitting your CV using the link below. We look forward to connecting with you.
Qualifications
Qualifications:
* DDS/DMD from an accredited dental school
* Certificate for an accredited US Oral Surgery Residency Program
* Active dental license in the state of practice
* Commitment to high-quality patient care and professional ethics
* Strong communication and interpersonal skills
Legal Disclaimer: We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
$288k-534k yearly est. Auto-Apply 11d ago
Hygiene Assistant
Heartland Dental 4.1
Heartland Dental job in Fort Washington, MD
Experienced Hygiene Assistant Tender Dental Care is looking for a MD X-ray certified Hygiene Assistant to join our team. This is the perfect role for someone to join a world-class organization that offers unparalleled training. Our on-the-job training will give you extensive hands-on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities. In this role, you will work side by side our amazing hygiene providers to provide the best possible patient care to our local community.
As a Hygiene Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. You'll enjoy state-of-the-art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care.
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front-loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
More about the role
* Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment.
* Conduct a thorough review of the patient's health history to provide quality care.
* Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act.
* Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies
* Utilize Dentrix for patient scheduling and record keeping.
* Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
* Partner with the providers and team to follow office systems and maximize office workflow.
Minimum Qualifications -
* 1+ year experience
* MD X-ray certification
* On the job training and additional certification may be required based on state requirements
* High school graduate or GED Equivalent
* Team Player
* Ability to work in a fast-paced customer-focused environment.
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
* Prolonged periods sitting and standing.
* Must be able to lift and carry up to 45 pounds at times.
* Availability to attend virtual training sessions (or in-person) periodically throughout the year.
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$27k-40k yearly est. 7d ago
Dental Office Assistant - Business Assistant
Heartland Dental 4.1
Heartland Dental job in Greenbelt, MD
Business Assistant Greenway Center Dentistry is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
More about the role
* Greet and welcome patients as they enter the office to create a great first impression of our team
* Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
* Utilize Dentrix for patient scheduling and records
* Schedule and confirm appointments for multiple providers in the office
* File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
* Post insurance and patient payments and process accounts receivables
* Review treatment plan fees and payment options with patients
* Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
* Access to on-demand Daily Pay
Minimum Qualifications
* 2+ years of experience in a dental or medical setting
* Experience working in a fast-paced and customer-centric environment
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 3+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$29k-39k yearly est. 31d ago
Dental Front Office Assistant
Heartland Dental 4.1
Heartland Dental job in Reston, VA
Fusion Dental in Reston is looking for a Front Office Assistant- Business Assistant to join our team! Experience working in a medical or dental setting is preferred. Must be available to work the following schedule: Monday: 12p-7p Tuesday and Friday: 8a-3p
Wednesday and Thursday: 7a-2p
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
More about the role
* Greet and welcome patients as they enter the office to create a great first impression of our team
* Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
* Utilize Dentrix for patient scheduling and records
* Schedule and confirm appointments for multiple providers in the office
* File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
* Post insurance and patient payments and process accounts receivables
* Review treatment plan fees and payment options with patients
* Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
* Access to on-demand Daily Pay
About Fusion Dental in Reston
Fusion Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 44 person team that thrives on collaboration, communication, and community
* our practice is located at 11107 Sunset Hill Road in Reston VA
Minimum Qualifications
* Experience working in a fast-paced and customer-centric environment
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$28k-33k yearly est. 60d+ ago
Healthcare Coordinator
Pacific Dental Services 4.6
Olney, MD job
Now is the time to join Olney Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $19.00 - $26.50 / Hourly
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$19.00-$26.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$19-26.5 hourly Auto-Apply 8d ago
Operations Manager Trainee
Pacific Dental Services 4.6
Silver Spring, MD job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $29.25 - $39.25 / Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.
Responsibilities
* Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
* Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
* Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
* Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
* Driving year over year revenue and profit growth
* Management of expenses to achieve monthly goals and budget
* Show proficiency and adherence to cash management and accounting protocols
* How to be the catalyst in team development of the Perfect Patient Experience
* How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
* Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
* Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
* By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
* Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
* Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes
Qualifications
* High school diploma or equivalent
* Five or more years of related work experience in operational management
* Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire
* Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
* In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
* Travel may be planned or unplanned and is subject to change without notice
Preferred
* Associate degree, Bachelor's degree
* Five or more years of experience leading a team, mentoring and coaching subordinates
Knowledge/Skills/Abilities
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
* Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
* Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
* Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
* Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
* Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
* Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
* Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
* Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
* Ability to interpret and apply policies and procedures
* Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
* Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
* Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
* Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
* Demonstrates a strong ability to identify, analyze, and solve problems
* Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
* Ability to create presentations and use outstanding presentation skills
Work Environment
* The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
* This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
* The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
* While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
* The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
* Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Upon completion of the Operations Manager training program, this role will be a salaried position.
Compensation Information
$29.25-$39.25 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
#LI-PDS
$29.3-39.3 hourly Auto-Apply 8d ago
Dental Insurance/Scheduling Coordinator
Dental Professional Associates 4.4
Bladensburg, MD job
Job DescriptionJob Title: Dental Insurance & Scheduling Coordinator Pay Range: $20.00 $24.00 per hour Job Type: Full-Time Schedule: MondayFriday; some Saturdays required We are seeking an experienced and detail-oriented Dental Insurance & Scheduling Coordinator to join our dental practice. This position plays a key role in managing insurance processes and maintaining an efficient, well-organized patient schedule. Prior dental front office experience is required.
Key Responsibilities:
Verify dental insurance eligibility, benefits, and limitations
Submit, track, and follow up on insurance claims and pre-authorizations
Clearly explain insurance benefits and estimated patient portions
Schedule patients according to treatment plans and provider availability
Optimize daily schedules to support efficient patient flow
Confirm appointments and manage cancellations and reschedules
Maintain accurate patient records in the practice management system
Collaborate with clinical and administrative teams to ensure smooth operations
Respond to patient billing and insurance inquiries professionally
Qualifications:
Minimum of 2 years of dental front office experience required
Strong working knowledge of dental insurance (PPO preferred)
Experience with claims and pre-authorizations
Knowledge of Dentrix Ascend is a plus
Strong organizational and multitasking skills
Excellent communication and customer service abilities
Reliable, professional, and detail-oriented
What We Offer:
Competitive hourly pay based on experience
Stable, supportive team environment
Opportunity for long-term growth within the practice
Dental benefits and additional incentives (practice-specific)
$20-24 hourly 21d ago
Practice Manager of Operations
Heartland Dental 4.1
Heartland Dental job in Columbia, MD
Fusion Dental - Clarksville Ortho is looking for a Practice Manager of Operations to join our team! Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
More about the role
* Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
* Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
* Ensure goals and priorities of Doctors and teams are achieved through servant leadership
* Bell Leadership Training every 18-24 months
* Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
* Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
* Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
* Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
* Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
* Understand the benefits and metrics of DMP and help Doctor to monitor progress
* Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
* Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
* Successfully onboard new team members through partnerships with recruiting and support office
* Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
* Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
* Access to an expansive network of mentors and networking opportunities
* Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
Minimum Qualifications
* Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
* Experience working in a fast-paced and customer-centric environment
* Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
* Excellent communication, leadership, coaching, and conflict resolution skills
* Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$45k-89k yearly est. 39d ago
Associate Dentist
Dental Professional Associates 4.4
Bladensburg, MD job
Job DescriptionJob Title: Associate Dentist Position Type: Full-Time About Us: We are a patient-focused dental practice committed to providing high-quality dental care in a comfortable and compassionate environment. Our team values professionalism, teamwork, and ongoing learning to ensure the best experience for our patients.
Position Summary:
We are seeking a skilled and compassionate Associate Dentist to join our team. The ideal candidate will provide comprehensive dental care, build strong patient relationships, and work collaboratively with our experienced team to deliver exceptional dental services.
Responsibilities:
Perform comprehensive dental exams, diagnoses, and treatment planning
Provide restorative, preventive, and cosmetic dental care
Educate patients on oral health and preventive care
Maintain accurate and thorough patient records
Collaborate effectively with dental assistants, hygienists, and office staff
Uphold the highest standards of patient care and professionalism
Requirements:
DDS or DMD degree from an accredited dental school
Valid dental license in your practicing state
Strong clinical skills and a patient-centered approach
Excellent communication and interpersonal skills
Commitment to continuing education and professional development
What We Offer:
Competitive compensation
Supportive and collaborative work environment
Opportunities for professional growth and continuing education
Modern office with state-of-the-art equipment
Flexible scheduling