Practice Manager of Operations
Heartland Dental job in Sachse, TX
Vista Trail Dental Care in Sachse, Texas is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
More about the role
* Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
* Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
* Ensure goals and priorities of Doctors and teams are achieved through servant leadership
* Bell Leadership Training every 18-24 months
* Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
* Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
* Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
* Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
* Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
* Understand the benefits and metrics of DMP and help Doctor to monitor progress
* Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
* Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
* Successfully onboard new team members through partnerships with recruiting and support office
* Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
* Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
* Access to an expansive network of mentors and networking opportunities
* Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
Minimum Qualifications
* Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
* Experience working in a fast-paced and customer-centric environment
* Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
* Excellent communication, leadership, coaching, and conflict resolution skills
* Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Dental Front Office Assistant
Heartland Dental job in Carrollton, TX
Gentle Dentistry a state-of-the art practice in Carrollton,TX is looking for an experienced Business Assistant to join our growing team. Our team is passionate about delivering the highest quality dental care to our patients. The ideal candidate should have experience that includes: Scheduling, Verifying insurance, Insurance claim submission/follow up, (English/Spanish) and an overall positive asset to our team.
Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
More about the role
* Greet and welcome patients as they enter the office to create a great first impression of our team
* Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
* Utilize Dentrix for patient scheduling and records
* Schedule and confirm appointments for multiple providers in the office
* File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
* Post insurance and patient payments and process accounts receivables
* Review treatment plan fees and payment options with patients
* Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
* Access to on-demand Daily Pay
Minimum Qualifications
* Experience working in a fast-paced and customer-centric environment
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
IT Recruiter
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Recruiter, National Support will manage the talent acquisition process and selection of talent for National Support functions. This individual will proactively engage the leadership teams to establish a common understanding of Talent Acquisition processes, outcomes and service standards. The Recruiter, National Support will also serve as a consultant/subject matter expert (SME) with leadership in the development of effective talent acquisition strategies.
Responsibilities
* Manage the talent acquisition process for assigned area to including entry level positions to senior leadership positions.
* Utilize operational analysis, trending, benchmarking and research to support leadership and managers in the effective projections for staffing/personnel needs.
* Work in conjunction with HR to develop and execute offer strategies to ensure efficient and consistent implementation of compensation practices.
* Consult with hiring managers to understand business requirements and functions in the department in need of establishing or enhancing pipeline of candidates.
* Generate a flow of appropriate resumes/candidates, profile/pre-qualify, interview and follow-up with hiring manager on potential fit of those candidates who meet the job requirements and preferences.
* Generate leads via web, research lists, referrals, job fairs and databases.
* Manage the content of the Applicant Tracking System (ATS) for assigned regions, including applicant flow, EEO data, etc.
* Identify and recommend opportunities for improvement to existing Talent Acquisition processes and procedures.
* Act as a Liaison between Field Operations and Talent Acquisition/HR, and work with Department Heads to implement new procedures and best practices at the field level with concurrent accountability.
* Participate in career events, conferences and community job fairs on behalf of PDS.
* Other duties as assigned by Management.
Required
* Bachelor's Degree in Human Resources or related field and/or equivalent combination of education and experience. In lieu of degree, +2 years of relevant work experience is required.
* 5-8 years of related work experience with extensive knowledge of full-cycle Talent Acquisition process and best practices.
* Experience recruiting, interviewing, screening, testing, sourcing and developing pipeline strategies in human resources, staffing or related department.
Preferred
* Experience in a multi-regional healthcare, retail, or dental company.
* Master's Degree in Business, Human Resources or related field.
* Experience in Ulti-Pro ATS, Taleo, Jobscience or similar.
* Experience recruiting from colleges and/or trade schools.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$84,000.00-$106,000.00 / Annually
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyAssociate Dentist
Arlington, TX job
This opening is for an immediate need for an Associate Dentist. Must live and travel between several locations within a commutable distance. 1-year minimum experience as American or International dentist. At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will help you thrive in your dental career. Let us handle your business and administrative tasks, so you can focus on what you do best: providing exceptional patient care.
Job Type: Full-time
Salary:
$190000 - $240000 / Year
Location-Specific Offers:
* Signing Incentives Available (location dependent)
At Aspen Dental, we put You 1st. We offer:
* An income potential that's twice as high as the average private practice*
* Full-time, part-time, and flexible scheduling to suit your lifestyle and career goals
* Unlimited access to free continuing education (live and online) to keep your skills and knowledge up to date
* The opportunity to own your practice through the Practice Ownership Program
* A cutting-edge surgical training center to expand your scope of practice
* A fun and supportive culture that encourages collaboration and innovation
* A generous benefits package that includes paid time off, health, vision, and 401(k) savings plan (including full benefits for part-time roles)
* Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more
* Source: ADA Health Policy Institute 2017 Survey of Dental Practice.
May vary by independently owned and operated Aspen Dental location.
You'll achieve success by:
* Working with a patient-centric team that respects your clinical judgment and leadership
* Assuming excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism
* Conducting comprehensive full mouth exams and diagnosing dental conditions
* Offering treatment planning options and discussing them with patients
* Providing high-quality clinical treatments with excellence and efficiency
* Keeping abreast of new developments in dentistry through continued education and professional development
* Networking with professional groups, dental associations, and dental societies to represent Aspen Dental-branded practices in the greater community
Qualifications:
* Must be a DDS or DMD from an accredited school
Be part of a revolutionary dental team reshaping the industry's landscape. As an Aspen Dental Dentist, you'll enjoy the freedom and flexibility to own your practice, backed by the support and resources of a nationwide network of experts. Access the latest technology, top-tier training, and immerse yourself in a rewarding and fun culture. Together, we're making dentistry better for everyone.
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyPatient Support Coordinator
Coppell, TX job
The Patient Support Coordinator is responsible for creating an outstanding experience at every interaction for both new and existing customers and through collaboration with the dental offices being supported.
Team should have or be prepared to learn dental terminology and procedures to support the education of our patients and the completion of their care.
Responsibilities
Effectively communicate with patients who need to complete dental treatment or have questions regarding dental needs and scheduling their appointments.
Handle high volume of calls regarding Denti-Cal, Medicaid, HMO, PPO and other Insurances.
Effectively navigate systems to lookup existing patients' information in our dental systems
Aggressive outbound calls efforts and follow ups on patients with incomplete care including any missed or cancelled appointments.
Foster a strong, professional, and positive communication with all peers and customers including dental office team members being supported.
Patient Support Coordinators should surpass quality assurance, productivity, and dependability expectations.
Follow best practices and adherence to pre-approved procedures in escalating patient concerns.
Educate new and existing customers of any available plans, products, and services.
Ability to multi-task, this includes knowledge of multiple plans and different levels of benefits within each plan.
Use of analysis and solid commitment to solve customer problems, includes working independently and make solid decisions.
Possess an assertive work ethic and is comfortable overcoming objections aimed to increase performance conversions.
Willing to have fun and engage in a high energy and collaborative work environment, accessible and knowledgeable Leadership Team
Ability to remain focused and productive each day though tasks may be repetitive.
Patient Support Coordinators will be an extension of the dental offices located nationwide.
Patient Support Coordinators will support building provider schedules through their partnership with the offices they support.
All candidates will be managed to KPIs with regards to inbound and outbound calls and appointment bookings
Experience with using Denticon and Genesys is highly preferred.
Must be available to work Monday - Friday remotely with a private workspace and secure internet connection adhering to policies.
Sonrava Health offers a competitive benefit package designed to enhance the lives of our employees. Employees are eligible for benefits based on their full-time status. Part-time positions are also available. Must be available from 7AM - 6PM Eastern, Central and Pacific time.
Paid Time Off (PTO)
Medical and dental insurance
Vision coverage
401K plan
Highly competitive salaries
KPI based incentive programs.
Outstanding professional training
Exceptional growth and career advancement opportunities
Auto-ApplyDirector Operations
Carrollton, TX job
Director of Operations
As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market.
This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses.
As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region.
Summary of Key Responsibilities
Operational Leadership & Performance:
Drive the operational, financial, and clinical performance of all dental offices within the region.
Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction.
Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
Team Development & Leadership:
Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement.
Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
Foster an environment that encourages transparent communication, teamwork, and alignment with company values.
Patient Care & Clinical Excellence:
Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met
Job Requirements
At least three years of experience managing multiple practice/site locations (7+) preferably in the Dental Industry
Proven track record of year-over-year growth
Proven track record of measurable, successful customer service initiatives
Ability to forecast and analyze business trends to maximize territory performance and profitability
Ability to create and maintain a budget
Travel within the required territory (5 days in the field).
Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements
Qualifications
Job Requirements
Bachelor's degree
At least three years of experience managing multiple practice/site locations (7+) preferably in the Dental Industry
Proven track record of year-over-year growth
Proven track record of measurable, successful customer service initiatives
Ability to forecast and analyze business trends to maximize territory performance and profitability
Ability to create and maintain a budget
Travel within the required territory (5 days in the field).
Auto-ApplyDental Office Manager
Carrollton, TX job
The Dental Office Manager at Sonrava is responsible for running and perpetuating a productive, efficient, and engaged dental practice. At the core of your dedication is supporting the doctors, the Director of Operations (DO) and the office staff to develop the practice while developing a successful and positive team.
Responsibilities
Essential Functions:
Be supportive of company standards while effectively building and nurturing a positive working relationship with the doctor(s).
Provide exceptional customer service by making the patient the #1 priority!
Management, training, and oversight of our office staff team members.
Strong organizational and leadership skills.
Collaboration with experienced professionals in our corporate and operations management teams.
Versatility in working with analytical and financial data; including budgets, financial plans, and reports.
Using information systems tools and reports.
Good judgment and a strong ability to work with people like our team members, patients, and management.
Good written and verbal communication skills.
Lots of enthusiasm for seeing the company's business constantly improve.
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
Energetic and eager to tackle new projects and ideas.
Comfortable in both a leadership and team-player role.
Qualifications
Qualifications:
Educations/Certification:
Minimum of high school diploma or equivalent required; bachelor's degree strongly preferred
Maintain annual OSHA, HIPAA, and/or Infection Control training.
Skills and Abilities:
3-5 years of leadership/management experience in a professional environment with direct patient contact preferred.
Excellent positive attitude and customer service skills
Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills.
Possess exceptional interpersonal and relationship building skills, including conflict resolution skills.
Strong organization, planning and analytical skills.
Ability to use good judgment to make decisions independently.
Ability to multitask and remain calm in a rapidly changing environment.
Computer proficiency and the ability to learn new programs as required.
Work Environment and Conditions:
Overtime required as approved by DO.
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
Potential of prolonged sitting and standing
Auto-ApplySpecialist, Patient Payments Support & Service
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Specialist, Patient Payments Support & Service will support our dental offices and their patients by fielding incoming phone calls, help tickets and change forms. The incumbent will make requested changes to Orthodontics payment plans and ensure that patient is billed and charged accurately according to office request. The incumbent will demonstrate a courteous and professional demeanor when dealing with customers and office staff, while remaining confident and assertive.
Responsibilities
* Accept incoming phone calls, tickets and forms, communicate effectively.
* Process changes to payment plans across multiple programs to coordinate accurately.
* Maintain working knowledge of the existing payment options available to assist in securing payment.
* Partner with field offices to assist in securing balances.
* Maintain working knowledge of the payment vendor and office ledger in order to solve complex payment and billing issues.
* Interface with customers by taking incoming calls in regards to payment if needed.
* Maintain appropriate standards of quality in phone calls and processing.
* Other duties as assigned.
Required
* Equivalent to high school diploma or general education degree (GED).
* 1-3 years of related work experience required.
* Experience in a medical/dental setting and/or accounts receivable and collections.
Preferred
* Bi-lingual in English and Spanish.
* Strong computer skills and demonstrated competence in MS Office, Word, Excel software applications.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$18.60-$24.40 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
#LI-PDS
Auto-ApplyDental Lab Technician
Lewisville, TX job
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Denture Lab Technician, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $32 - $35 / hour
At Aspen Dental, we put You First. We offer:
Paid time off and holidays
Health, Dental, Vision, and 401(k) savings plan with match
Career development and growth opportunities to support you at every stage of your career
How You'll Make a Difference
As a Denture Lab Technician, you will get a great career and so much more. You will have the ability to showcase your artistic skills to create better smiles and improve lives within your community. You will have access to state-of-the art equipment and instruments to perform your artistry. We're also committed to leading the way in digital dentures.
Collaborate with dentists to ensure optimum patient satisfaction
Oversee your own laboratory
Fabricate dentures from impression to insert
Complete prosthetic repairs, relines, and re-bases
Oversee preparation of laboratory supply orders
Work collaboratively with other members of the dental team to provide exceptional patient care
Qualifications:
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Experience with complete fabrication of quality denture products from start to finish
The ability to pass a hands-on skill assessment/bench test completing such process
Commitment to ongoing learning and professional development
Training in dental lab technology a plus
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyDental Assistant
Flower Mound, TX job
What you'll do… Join our dynamic and thriving dental practice as a Dental Assistant! At Great Expressions Dental Centers, we're seeking an energetic and motivated individual to join our team and positively impact our patients' oral health. If you're looking for a fast-paced environment where every day brings new challenges and opportunities, this is the perfect position for you!
Pay information…
Competitive base pay - PLUS ANNUAL BONUS!
What you'll bring to the team…
Assist our experienced dental team in providing exceptional patient care
Prepare treatment rooms, sterilize instruments, and ensure a clean and organized environment
Educate patients on proper oral hygiene techniques and post-treatment care
Support dentists during procedures, anticipating their needs and ensuring smooth workflow
Perform basic dental procedures under the guidance of a licensed dentist
Manage appointment scheduling and maintain patient records accurately
Requirements…
Before applying, it is imperative that you meet the state requirements outlined below:
Connecticut: certification and proof of formal training to expose X-rays.
Florida: Expanded Functions Dental Assistant (EFDA) certification and proof of formal training to expose X-rays (including FDOH Permit to expose X-rays).
Georgia: CPR Certification, Expanded Functions Dental Assistant (EFDA) certification, and proof of formal training to expose X-rays.
Massachusetts: CPR Certification, proof of formal training to expose X-rays, BORID certification and annual CE requirements must be completed per state regulations.
Michigan: Upon hiring, you are required to furnish evidence of X-ray training certification. If you do not possess certification at the time of hiring, you are granted an 8-week period to submit it.
New Jersey: Proof of X-ray training.
New York: Not applicable.
Ohio: Proof of formal training to expose X-rays (including FDOH Permit to Expose X-rays)
Texas: CPR Certification, TSBDE: TX State Board of Dental Examiners.
It would be even better if you also had…
2+ years of previous dental assisting experience or relevant education is preferred
Excellent organizational skills with a keen eye for detail
Strong communication skills and a friendly, compassionate demeanor
Ability to multitask and thrive in a fast-paced environment
Proficiency in dental software and technology is a plus
Perks of the job…
Medical and Prescription Coverage administered by Blue Cross Blue Shield
Access to the Nation's Best Employee Dental Program
Vision Plan
401(k) (Traditional and Roth) administered by Fidelity
Health Savings and Flexible Spending Accounts
Basic Life (up to $50k at no cost) and AD&D Insurance
Optional Short-Term Disability, Long-Term Disability and Term Life Insurance
Power of One Rewards and Recognition
Employee Assistance Program
Vacation and Holiday Pay
Referral Bonuses
About GEDC…
Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.
#IND2
Analyst, Incentive Compensation Systems
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Analyst, Incentive Compensation Systems will independently manage and drive compensation projects, they will take lead on supporting business leaders and Incentive Team with implementing changes and requests for the supported systems. This individual will partner with all stakeholders and support teams to provide guidance on the capabilities / limitations to implement changes. This position requires a highly analytical person with a background in Finance and Data Analytics, who is comfortable with multiple compensation and HRIS systems, solving complex business problems and performing detailed statistical and financial data analysis that can be acted upon to improve the internal operation and overall understanding of compensation processes and structures, that also has a strong interest in systems and identifying new technology that can create a better experience.
Responsibilities
* Own the day-to-day execution and management of PDS compensation programs (primarily focused on variable pay programs) and support systems to ensure appropriate governance and adherence to PDS's pay-for-performance philosophy.
* Drive cross-functional alignment with HRIS, Finance, IT, Accounting and Payroll to continuously assess, streamline, and automate scalable end-to-end compensation processes highly focused on the support and integrations needed for Anaplan
* Work closely with team leads and business SMEs to analyze new requirements, configure and build solutions and resolve production issues
* Develop, and deliver high quality reporting dashboards
* Knowledge of Anaplan Space Optimization and Formula Tuning
* Able to do front ending with the customer and perform stakeholder management
* Address production support issues based on severity and work with other teams to resolve them in a timely manner
* Support existing Anaplan models and build new modules/models as needed
* Develop and execute test plans and test scripts
* Build business requirements needed for system updates and test and audit plan results.
* Utilize various qualitative and quantitative analysis, modelling and reporting to aide business leaders in executing compensation decisions and programs.
* Audits monthly, quarterly, and annual incentive calculations for more complex incentive plans that include several components.
* Perform variable incentive program reconciliations, providing root source analysis to resolve issues.
* Monitor incentive payouts and projections providing updates to management throughout plan year.
* Uses historical trend information and expertise in market and business environments to create projections used for budgeting, forecasting, and plan changes.
* Uses skills as a seasoned, experienced professional to identify trends and developments in competitive environments and present findings to management.
* Design, build and maintain robust compensation reports and dashboards and provide leadership with real-time visibility into compensation business insights and incentive plan results.
* Other duties as assigned by Management.
Qualifications
* Bachelor's Degree in Finance, Business, Economics or related fields and/or equivalent combination of education and experience. In lieu of degree, 5+ years of experience.
* 4+ years of professional years of experience, 2+ yeas experience working with incentive administration/modeling software
* Advanced skill with Excel, ability to build imbedded formulas, comfortable managing large data sets from various sources.
Preferred
* Experience in a multi-regional healthcare, retail, or dental company.
* Experience in full development life cycle of Anaplan Models, participated or lead in the implementation of Anaplan
* Previous experience with Incentive Management System.
Knowledge/Skills/Abilities
* Ability to multi-task effectively without compromising the quality of the work and achieve deadlines in a fast pace environment.
* Excellent interpersonal, oral and written communication skills and be able to meet the quality of standard customer service with active listening, learning and speaking skills.
* Ability to effectively and succinctly simplify complex data and communicate information to management team.
* Structure and logical thinker with ability to identify and define problems and opportunities and come to new conclusions based on analysis.
* Detail oriented, organized, and process focused on data analysis and compliance of state and federal laws.
* Ability to draw conclusions and make independent decisions with limited information.
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.
* Ability to read, analyze, and interpret common financial reports, and legal documents.
* Ability to work with mathematical concepts such as probability and statistical inference.
* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
* Ability to handle and maintain extreme confidentially with employee records, compensation information, etc.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$93,000.00-$121,000.00 / Annually
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplySr. Data Analyst
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Senior Analyst, ROC Business Analytics is a professional with a blend of technology expertise and a deep grasp of business dynamics. In this senior position, the scope of responsibilities reflects advanced understanding of data analysis and the ability to take a lead role in data-centric projects. They anticipate both current and future needs in the design of KPI's, reporting, data modeling and machine learning frameworks. Proficient in SQL and Python, they excel in feature engineering, converting raw data into insightful attributes driven by domain insights. The Senior Analyst serves in a mentor role for Analysts and Associates, providing guidance that fosters growth and innovation. Crucially, this position shapes the Business Analytics framework, charting the path forward for data-powered decision-making to maximize realizable revenue.
Responsibilities
* Formulate Analytic Strategies: Develop advanced analytic strategies and efficient tools that empower ROC to leverage data insights.
* Machine Learning Proficiency: Demonstrate expertise in employing Python libraries and frameworks such as scikit-learn and pandas to harness machine learning capabilities.
* Analyze Performance Metrics: Analyze diverse performance metrics within the ROC, encompassing claims, denials, collections, accounts receivable, and finance utilization, to uncover valuable insights.
* Collaborate Across Departments: Collaborate closely with ROC, IT, Epic and cross-functional teams to optimize realizable revenue by identifying collaborative opportunities.
* Spot Trends and Patterns: Identify, communicate, and act on trends and patterns present in intricate company, regional, and office-level data sets, driving realizable revenue.
* Data Transformation Expertise: Leverage Python, SQL, and Power BI to proficiently transform intricate data sets into actionable insights that drive informed decision-making.
* Build Analytic Solutions: Develop, maintain, and enhance ROC operational solutions, including scorecards, dashboards, and methods, using business analytics.
* Lead Data-Driven Solutions: Direct the design and execution of data-driven solutions that address business needs, fostering efficiency through reporting and automation.
* Methodological Accuracy: Implement rigorous analytical methodologies ensuring accurate and consistent reporting for informed decision-making.
* Validation and Change Management: Support organizational readiness and stakeholder analysis for validation and change management initiatives, contributing valuable insights.
* Priority Alignment: Collaborate with ROC weekly to align priorities and address their needs or requests effectively.
* Diverse Responsibilities: Perform other duties as assigned by management.
Qualifications
* 6+ years of professional experience in addition to Bachelor's degree. In lieu of degree, 5+ years experience. Master's Degree or equivalent work experience required in quantitative discipline (Mathematics, Statistics, Computer Science, Finance, Economics, or similar), and 2+ years in a business analytics role in Revenue Operations.
* Experience in SQL Server and Python.
* Skilled in data mining, predictive modeling, and machine learning frameworks.
* Significant experience designing, developing, and deploying complex data analysis projects.
Preferred
* Background in healthcare analytics
* Experience with Epic EHR or Cogito Certification
* Experience with visualization in Power BI
* Certification or experience with Snowflake
* Knowledge of Data Warehouse (data modeling / ETL)
Knowledge/Skills/Abilities
* Excellent understanding of data analysis and reporting best practices.
* Mentorship abilities with team members
* Working knowledge of development methodologies and tools.
* General understanding of Epic work queues and data structure.
* Experience providing automated processes, with error-handling and approved security parameters in place.
* Ability to communicate functional vision and establish aligned direction and goals on behalf of his/her department.
* Ability to translate vision into action, leading change, and inspiring people to get results.
* Ability to obtain and effectively allocate resources, and to create systems to measure results.
* Demonstrate increasing responsibility and successful execution of mission-driven events.
* Demonstrate strong facilitation and collaboration skills.
* Ability to interpret and apply policies and procedures.
* Ability to draw valid conclusions; apply sound judgment in making decisions under pressure.
* Ability to communicate effectively across all levels of the organization, comfortable presenting complex data in a simplified easy to understand format
* Can interact with senior internal team members and external personnel on significant matters
* Data visualization: Visualizing data in a way that makes it easy to understand and use.
* Data validation: Validating the integrity of data sets, ensuring they're consistent with business rules and regulations.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$93,000.00-$121,000.00 / Annually
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyOral Surgeon
Dallas, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! You've invested the time to become a great oral surgeon. Now let us help you take your career further with more opportunity, excellent leadership and one of the best practice models in modern dentistry. As an oral surgeon supported by PDS Health, you can rely on a great number of referrals, as you will be providing owner dentists the ability to provide excellent and comprehensive care under one roof. You will have the autonomy to provide your patients the care they deserve and provide you with the opportunity to earn excellent income and have a balanced lifestyle without the worries of running a practice.
The Opportunity
You became a dentist to provide excellent patient care and an oral surgeon to have a career that will serve you for a lifetime. As a PDS-supported oral surgeon, you will have a balanced lifestyle, fantastic income opportunities and you'll work for offices that care about people, patients and their communities. You won't have to spend your time navigating practice administration and instead, you'll focus on your patients and your well-being.
The Future
As an oral surgeon supported by PDS, you will receive ongoing training to keep you informed and utilizing the latest technologies and dentistry practices. PDS is one of the fastest growing companies in the US which means we will need excellent specialists like you to continue to provide clinical excellence in the future.
Compensation
PDS Health supported Oral Surgeons make between $450,000 - $650,000 annually, with the potential to earn up to $900,000 a year.
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyLead Dentist
Saginaw, TX job
What you'll do… Elevate your career at our vibrant dental practice, where you'll deliver top-notch oral care to our diverse patient community. As a Dentist at GEDC, a pioneer in the oral health community, your responsibilities span examinations, diagnosis, treatment planning, and performing dental procedures. We are on the lookout for a committed Dentist with outstanding clinical skills and a patient-centric approach. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.
Pay information…
Opportunity to earn $200,000+ per year
Competitive daily rates and percentage of production based upon your experience and clinical capabilities
About this office…
Location: 1453 N Saginaw Blvd, Ste 150 Saginaw, TX
Schedule: Fulltime
Single general dentist practice with part time Periodontist 1 day per month
High PPO practice, No Medicaid
7 Operatory, newly renovated digital office with iTero, Oral ID, Nomad and AI technology
What you'll bring to the team…
Clinical Expertise: Diagnose and treat oral health issues using advanced dental procedures. Perform routine dental exams, cleanings, and restorative treatments.
Treatment Planning: Develop comprehensive treatment plans based on patient needs and preferences. Educate patients on treatment options, ensuring informed decision-making.
Patient Care: Provide compassionate and patient-centered care, addressing oral health concerns. Build positive relationships with patients and create a comfortable environment.
Leadership and Collaboration: Collaborate with dental assistants, hygienists, and administrative staff to ensure smooth operations. Provide guidance on treatment plans, protocols, and best practices.
Adherence to Protocols: Adhere to established clinical protocols, including infection control and safety measures. Implement and follow specialty referral guidelines when necessary.
Perks of the job…
Pathway to Partnership with an equity stake in the Company
Medical and Prescription Coverage administered by Blue Cross Blue Shield
Access to the Nation's Best Employee Dental Program
Vision Plan
401(k) (Traditional and Roth) administered by Fidelity
Health Savings and Flexible Spending Accounts
Malpractice insurance
Regular chairside mentorship and development sessions with your Clinical Partner
Basic Life (up to $50k at no cost) and AD&D Insurance
Optional Short-Term Disability, Long-Term Disability and Term Life Insurance
Power of One Rewards and Recognition
Employee Assistance Program
Vacation and Holiday Time Off
Company-paid CE
Invisalign training and pay
Company-paid uniforms
Referral bonus opportunities
Seamless access to a network of specialized providers including Endodontists, Pediatric Dentists, Periodontists, Orthodontists, and Oral Surgeons
What we require you have…
Doctor of Dental Medicine (DMD) or Doctor of Dental Surgery (DDS) degree from an accredited dental school.
Active and unrestricted dental license.
Proficiency in performing routine dental procedures, including examinations, cleanings, and restorative treatments.
Experience with treatment planning, case presentations, and patient education.
About GEDC…
Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team.
#IND1
Associate Analyst, Patient Payments
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Associate Analyst, Orthodontic Payment Solutions is responsible for supporting the Orthodontic ROC team through data analysis, research, and reporting to drive operational efficiency and performance improvements. Key responsibilities include conducting research to identify discrepancies in reporting, assisting in monitoring work queue volume and trends, and ensuring alignment with standard operating procedures through monthly audits. The role also involves developing and maintaining training programs, coaching team members, and serving as a subject matter expert to provide actionable insights and recommendations to leadership. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate across teams to resolve issues, improve processes, and contribute to department objectives.
Responsibilities
* Conduct research to identify, resolve and provide insight for department reporting and performance discrepancies or anomalies.
* Assist in monitoring work queue volume, trends, and communicate findings to leadership.
* Monthly account audits to determine alignment with standard operating procedures.
* Summarizes, analyzes, and reports findings to leadership for ongoing transparency and improvement.
* Assessing functionality and relevancy of quality improvement tools and processes.
* Continuous review of orthodontic functions and processes to identify and resolve any noticeable patterns of errors by conferring with the management team.
* Draw up audit findings in a professional manner and prepare to discuss with team members and management.
* Serve as a subject matter expert and makes recommendations aligned with department and company objectives.
* Maintain training records and prepare reports on training outcomes and progress.
* Assist in the development and maintenance of the training program and support offshore/onshore team members through effective leadership, coaching, and mentoring.
* Other duties as assigned by management.
Qualifications
* 3-4+ years of related experience.
* Experience working in Epic Systems.
* Strong computer and data entry skills with competent knowledge of Microsoft Word, Outlook and Excel software applications.
Preferred
* Bachelor's Degree from an accredited college in quantitative discipline or related field.
* Strong presentation skills, excellent interpersonal, written and verbal communication skills.
Knowledge/Skills/Abilities
* Ability to multi-task effectively without compromising the quality of the work.
* Ability to draw valid conclusions, apply sound judgement in making decisions, and to make decisions under pressure.
* Ability to interpret and apply policies and procedures.
* Display independent judgement by willingness to make timely and accurate decisions based on available information.
* Analytical skills to synthesize complex or diverse information. Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action.
* Detail oriented, organized, process focused, problem solver, proactive, goal driven, and ambitious.
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to communicate effectively and present information, both verbally and in writing, to management and offshore teams.
* Demonstrated ability to manage projects and prioritize tasks effectively.
* Ability to translate vision into action, leading change, and inspiring people to get results.
* Demonstrate strong facilitation and collaboration skills.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$24.60-$33.40 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyAccounts Payable Associate
Southlake, TX job
The Accounts Payable Associate is responsible for the payment of goods and services purchased by the organization. This role also serves as an auditor, ensuring that invoices are accurate and that proper accounting procedures are followed for the purchasing and payment of goods and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Processes invoices into computer system.
Processes check requests and tax payments, ensuring all appropriate approvals have been received.
Communicates with co-workers, store management, clients, franchisees and others regarding purchases.
SUPERVISORY RESPONSIBILITIES
This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
None
Requirements
EDUCATION, EXPERIENCE & QUALIFICATIONS
To perform this job successfully, an individual must be able
to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Required:
High School diploma or equivalent
2-3 years of previous experience
Preferred:
Associates degree in accounting
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit at computer monitor for long periods throughout the day.
Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern difference between quality of documents and files.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General working conditions
Office environment
May have to meet tight deadlines
OUR BENEFITS
Health Insurance (Medical, Prescription, Dental, and Vision)
Life Insurance
Paid Holidays and Time Off
401(k) Plan with company matching
Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.
Regional Marketing Manager
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Regional Marketing Manager is to lead a regional marketing team to collectively create and fulfill various regional marketing initiatives by developing layered marketing plans that include community marketing, PR, and in-office promotions that integrate with online initiatives to create growth for their regional PDS affiliated-offices. This position requires an extremely organized person, who is self-motivated, a leader and who is able to make informed marketing decisions for the region.
Responsibilities
* Develop and deliver strategic direct marketing and brand awareness marketing plans for multiple offices and brands with ability to evaluate appropriate execution of the brands and maintain brand integrity across all channels (including office naming and building signage)
* Track, understand, and apply thinking around office and regional metrics, establishing benchmarks and metrics for direct marketing campaigns, and evaluate ROI
* Have the ability to influence marketing business decisions as well as provide input from a marketing perspective on other business decisions such as real estate, operations, etc
* Build relationships with Operations Managers, Owner Doctors, Regional Managers, Regional Specialty Managers, Regional Partner, and National Support Marketing Department
* Oversee the Regional Marketing team with HR responsibilities including hiring, selection, reviewing, disciplinary actions, training, and developing team members
Qualifications
* 6+ years' experience in a marketing function; experience in a regional healthcare or dental environment a plus
* Bachelor's Degree in marketing/communications preferred
* Experience managing subordinates and/or teams
* Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyHygiene Assistant
Keller, TX job
What you'll do… As a Dental Hygiene Assistant, you will work closely with the dental hygienist to provide exceptional patient care and ensure a smooth and efficient dental hygiene process. Your responsibilities will include preparing treatment rooms, assisting with dental procedures, maintaining sterilization protocols, and educating patients on oral hygiene practices.
Pay information…
Competitive base pay - PLUS ANNUAL BONUSES!
What you'll bring to the team…
Prepare treatment rooms for dental procedures, ensuring cleanliness and organization
Assist the dental hygienist during oral exams, teeth cleanings, and other dental procedure
Take and develop dental x-rays as directed by the dental hygienist or dentist
Maintain and sterilize dental instruments, equipment, and treatment areas
Educate patients on proper oral hygiene techniques and provide post-treatment instructions
Manage patient records and update dental charts accurately
Schedule and confirm patient appointments, while ensuring a seamless patient experience
Perform basic administrative tasks, such as answering phones and managing patient paperwork
Perks of the job…
Medical and Prescription Coverage administered by Blue Cross Blue Shield
Access to the Nation's Best Employee Dental Program
Vision Plan
401(k) (Traditional and Roth) administered by Fidelity
Health Savings and Flexible Spending Accounts
Basic Life (up to $50k at no cost) and AD&D Insurance
Optional Short-Term Disability, Long-Term Disability and Term Life Insurance
Power of One Rewards and Recognition
Employee Assistance Program
Vacation and Holiday Pay
Referral Bonuses
Requirements…
At least 1 year of dental assisting experience; High school diploma or equivalent; additional certification as a Dental Assistant is a plus
X-ray certification may be required based on state requirements
Proven experience as a Dental Hygiene Assistant or Dental Assistant is preferred
Knowledge of dental instruments and procedures
Excellent organizational and multitasking skills
Strong interpersonal and communication abilities
Ability to work well within a team and collaborate effectively with dental professionals
Exceptional attention to detail and commitment to maintaining a sterile environment
About GEDC…
Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.
#IND3
Sr Epic Security Analyst
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Sr. Analyst, Identity and Access Management serves as a subject matter expert in Epic's security infrastructure, responsible for designing, implementing, and maintaining user access for both the core enterprise and Community Connect partners.This role collaborates closely with application, clinical, and compliance teams to provide technical expertise for Epic security programs, focusing on the design and maintenance of key controls such as user roles, security classes, and profiles to safeguard Protected Health Information (PHI). As a key contributor to daily security operations, the Sr. Analyst executes the end-to-end provisioning and de-provisioning lifecycle for all internal and external affiliate users, serving as an escalation point for complex access issues, and enforcing core security principles like least privilege access and HIPAA compliance within the EHR. The Sr. Analyst is a subject matter expert in Epic's security infrastructure and plays a crucial role in designing, implementing, and maintaining user access within our Epic electronic health record (EHR) system. This senior position is responsible for ensuring that access is provisioned securely, efficiently, and in compliance with all regulatory and organizational policies. This role requires a deep understanding of how Epic security integrates with broader Identity and Access Management (IAM) frameworks to safeguard patient data and ensure system integrity
Responsibilities
* Design, build, provide implementation guidance and support the core Epic security infrastructure, including user roles, security classes, profiles, and provider/resource records (SER), to ensure access is granted based on the principle of least privilege for both internal and Community Connect users.
* Provide support to Information Security team members in managing technologies such as Active Directory, Okta (identity and access management), and VPN / two-factor authentication solutions.
* Support PDS Identify Governance, Administration and Automation initiatives, by helping to automate Epic related user provisioning/de-provisioning workflows.
* Develop, implement, and audit Role-Based Access Control (RBAC) models within the Epic ecosystem to ensure system access is appropriate for each user's job function across the enterprise and affiliate partners.
* Define security requirements and configure access for third-party applications and interfaces that connect to Epic, utilizing tools like Bridges and API security (FHIR) to ensure data integrity.
* Evaluate, propose, and leverage resources and solutions that are scalable and cost-effective, including in-house, on-premises, cloud, hybrid, and hosted.
* Assist in various compliance efforts, including HITRUST, HIPAA, and PCI.
* Research and apply the latest Epic security features and best practices released in new version upgrades to continuously improve the organization's security posture.
* Work collaboratively with other Epic application analysts, clinical informatics, compliance officers, and business stakeholders to translate operational needs into technical security requirements.
* Ensure appropriate visibility of critical business assets, including customer data (PHI / PII) and ensure appropriate security controls to enhance patient, customer, and user experiences while maintaining high level of customer satisfaction and data security.
* Ensure operational reliability and support of IT services delivered to our patients, customers, and users in accordance with defined SLA metrics for confidentiality, integrity, and availability from a design, architecture and integration perspective.
* Other duties and responsibilities as assigned.
Required
* Epic Certification: Must hold a current certification as an Epic Security Coordinator.
* A minimum of 5 years of hands-on experience building, maintaining, and troubleshooting Epic User Security for both internal enterprise users and Community Connect partners.
* Deep understanding of the Epic security framework, including Chronicles, user templates, user roles, security classes, and provider/resource records (SER).
* Proven ability to analyze complex technical problems, troubleshoot security issues, and develop effective, sustainable solutions.
* Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders
Preferred
* Bachelor's degree in information technology, Healthcare Informatics, Information Technology, Computer Science, or a related field.
* Additional Epic certifications (e.g., Bridges, Data Courier, Chronicles) are a strong plus.
* Hands-on experience with enterprise Identity and Access Management (IAM) systems and directory services such as Okta or Microsoft Active Directory (AD).
* Understanding of API, Web Services and Micros Services.
* Experience in protecting electronically protected health information (ePHI) and sensitive customer personally identifiable information.
* Experience working within a large, complex healthcare organization and its affiliates.
Knowledge/Skills/Abilities
* Thorough knowledge of healthcare regulations, including HIPAA and HITECH, and their direct application to EHR access controls and patient data privacy.
* Familiarity with IT security best practices, including Role-Based Access Control (RBAC), the principle of least privilege, and identity governance concepts.
* Advanced analytical and troubleshooting skills with a demonstrated ability to investigate, resolve, and document complex user access and security-related issues.
* Proficiency in building, testing, and maintaining all aspects of Epic User Security to meet operational and project-based requirements.
* Skill in translating clinical and business workflow requirements into technical security specifications and system configurations.
* Demonstrated experience creating strategies, roadmaps and executing plans for successfully delivering the identity and access capabilities at other organizations.
* Demonstrated effective interpersonal, verbal, and written communication skills for technical and non-technical audiences.
* Ability to plan, organize, schedule, prioritize and manage workload and resources to execute Project Management skills.
* Abilit to collaborate with multiple project teams simultaneously in a fast-paced environment.
* Interpersonal and collaboration skills to partner effectively with internal business partners, vendors, consultant resources.
* Ability to multi-task effectively without compromising the quality of the work.
* Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.
* Self-motivated, reliable, and work independently as well as part of a team.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$104,000.00-$136,000.00 / Annually
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
#LI-PDS
Auto-ApplySpecialist, Patient Collections
Irving, TX job
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Under the direction of the Mgr, Collections, the Specialist, Patient Collections will advise customers of necessary actions and strategies for debt repayment on past due SmartPay / Orthodontics payment arrangements. This individual will be accountable for reducing delinquency for assigned SmartPay / Orthodontics accounts. The Specialist, Patient Collections will demonstrate a courteous and professional demeanor when dealing with customers, while remaining confident and assertive.
Responsibilities
* Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
* Locate and notify customers of delinquent accounts by telephone to solicit payments.
* Maintain working knowledge of the loan collection/application system(s).
* Locate and monitor overdue SmartPay / Orthodontics accounts, set-up and modify contracts using a variety of automated systems.
* Maintain an appropriate professional appearance and demeanor in accordance with Company policies.
* Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies.
* Establish and maintain effective and cooperative working relationships with team members.
* Other duties as assigned by management.
Required
* Equivalent to high school diploma or general education degree (GED).
* Must have at least two years' experience working in a collections department.
Preferred
* Bi-lingual in English and Spanish.
* Strong computer skills and demonstrated competence in MS Office, Word, Excel software applications.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$20.50-$26.70 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-Apply