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Heartland Dental jobs in Riverview, FL - 157 jobs

  • Practice Manager of Operations

    Heartland Dental 4.1company rating

    Heartland Dental job in Bradenton, FL

    The Ranch Dental Care in Bradenton, FL is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged! More about the role * Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills * Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality) * Ensure goals and priorities of Doctors and teams are achieved through servant leadership * Bell Leadership Training every 18-24 months * Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles * Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals * Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed * Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals * Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs * Understand the benefits and metrics of DMP and help Doctor to monitor progress * Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice * Partner with Doctors to identify skills needed for open positions and proper selection team within the practice * Successfully onboard new team members through partnerships with recruiting and support office * Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles What You'll Gain * Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) * Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors * Access to an expansive network of mentors and networking opportunities * Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care Minimum Qualifications * Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.) * Experience working in a fast-paced and customer-centric environment * Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies * Excellent communication, leadership, coaching, and conflict resolution skills * Trustworthy; maintain patient confidentially and team ethics Preferred Experience * 1+ years of experience in a dental or medical setting * 1+ years of experience with insurance billing and accounts receivable * Dentrix or other dental software experience Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved) * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
    $38k-68k yearly est. 3d ago
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  • Dental Office Assistant - Business Assistant

    Heartland Dental 4.1company rating

    Heartland Dental job in Riverview, FL

    Business Assistant Smile Design Riverview is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role * Greet and welcome patients as they enter the office to create a great first impression of our team * Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies * Utilize Dentrix for patient scheduling and records * Schedule and confirm appointments for multiple providers in the office * File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage * Post insurance and patient payments and process accounts receivables * Review treatment plan fees and payment options with patients * Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain * Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) * Front loaded education and training, providing you the opportunity to develop to your full potential * Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential * Access to on-demand Daily Pay About Smile Design Riverview Riverview, like each Heartland Dental supported office, is unique to the community and the patients they serve. * Join a great team that thrives on collaboration, communication and community * Be part of a patient-focused practice that prioritizes comfort, trust, and long-term relationships with the families we serve. Minimum Qualifications * Experience working in a fast-paced and customer-centric environment * Excellent communication and organizational skills * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience * 1+ years of experience in a dental or medical setting * 1+ years of experience with insurance billing and accounts receivable * Dentrix or other dental software experience Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Availability to attend virtual training sessions (or in-person) periodically throughout the year * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
    $29k-37k yearly est. 3d ago
  • Corporate Receptionist- $300 stay bonus (after 90 days)

    Coast Dental 4.2company rating

    Tampa, FL job

    $300 stay bonus (after 90 days) Job Purpose: The Corporate Receptionist provides front desk, telephone, and administrative support to all corporate office departments as needed. Duties and Responsibilities: Welcomes and greets employees and visitors. Maintain the corporate office security by following safety protocols and controlling access through the front door. Answers, screens, and forward incoming telephone calls, as required. Listen to and act upon operator voice mail, and routes calls to appropriate person. Accepts and journals in packages and distributes faxes and packages to appropriate individuals. Schedules conference rooms in Outlook calendar. Maintain tidy reception area. Receive and forward daily mail. Assist travelling employees with travel accommodations. Manage inventory of supplies for the corporate office and order supplies. Ensure the corporate kitchen is organized and stocked. Manage birthday and anniversary lists of corporate employees. Order supplies for anniversary celebration. Update lists; office manager spreadsheet, office address list, cell phone list, extension list. Special projects as assigned. Qualifications High School Diploma or GED One to two years of clerical experience, including organization, coordination, and performance of duties at a responsible level. Experience with multi line phone system Intermediate skill level in Outlook, Word and Excel.
    $30k-37k yearly est. 7d ago
  • Endodontist- South Lakeland

    Coast Dental Services, Inc. 4.2company rating

    Lakeland, FL job

    Job Purpose: As a licensed dentist, an endodontist provides endodontic treatment, including the diagnosis and treatment of diseases, injuries, and malformations of teeth, gums and related oral structures. Duties and Responsibilities: * Perform endodontic treatment using rotary and/or hand instruments, including the diagnosis and treatment of diseases, injuries, and malformations of teeth, gums and related oral structures. * Examine patients to determine the nature of the condition affecting the patient, utilizing x-rays, dental instruments and other diagnostic procedures. * Supervise office staff, including hygienists, dental assistants, receptionists and other office staff. * Adheres to safety protocols and processes including but not limited to ensuring protective equipment is utilized and OSHA/Bloodborne pathogen requirements are followed. * Participate in morning huddles, chart reviews and routine office meetings. * All other duties and responsibilities allowed under applicable state laws and regulations. Additional Responsibilities: * Commitment to quality patient care and enjoy educating patients on dental health. * Effective communication skills; demonstrates professional and courteous demeanor with patients.
    $174k-297k yearly est. Auto-Apply 25d ago
  • Fee Schedule Administrator

    Coast Dental 4.2company rating

    Tampa, FL job

    Job Purpose: The primary purpose and function of the Fee Schedule Administrator is to organize and maintain all insurance fee schedules, ensuring they are loaded into the Practice Management System in a timely manner. The Fee Schedule Administrator is responsible for maintaining insurance alerts, addressing limitations and exclusions for proper billing. The Fee Schedule Administrator must understand the impact fees and alerts entered into the system have on operations and other departments within the Support Office. Duties and Responsibilities: Ensure that company-wide insurance receivables are maximized through proper fee schedule interpretation. Identify and load insurance fee schedule limitations and exclusions in the Practice Management System for proper billing purposes. Maintain all accepted insurances plans, archive old, discontinued or unused insurance plans. Accurately load and maintain all fee schedules and plan alerts in the Practice Management System, ensuring fees are current and active for relevant effective dates. Distribute all insurance plan and fee schedule updates to the dental offices in a timely manner. Archive deactivated fee schedules. Coast Dental strives for 100% accuracy, but 98% is the minimum standard accepted. Ensure fees are being paid at the negotiated rate. Provide support to dental practices, responding to office inquiries regarding fees, insurance filing and portal access. Create and maintain all insurance CDT procedures, explosion, and product codes in our Practice Management System. Create promotional codes, as requested by the Senior Leadership Team. Work closely with the practices in protecting the assets of Coast Dental by properly training the offices when errors are made and how to correct them. Work to eliminate linkage errors through education and training. Utilize various communication methods, both on and offline, to contact insurance carriers regarding portal access issues and portal functionality issues. Reset passwords and manage user accounts for insurance carrier websites per office requests. Read and analyze explanation of benefits and make proper adjustments according to Coast Dental processing criteria. Perform other duties, as assigned. Knowledge, Skills and Abilities: Ability to organize large amounts of data including plan documents, directories, spreadsheets, and files. Proficient in Microsoft Office, with an emphasis on MS Excel and the ability to use formulas such as lookups, conditional statements, and data modeling. Demonstrates attention to detail, multi-task, ability to handle sensitive information and main strict confidentiality. Oral Communication- Listens and gets clarification; Responds well to questions. Maintains constant and open communication with all parties involved in each issue. Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Problem Solving- Identifies problems in a timely manner; Gathers and analyzes information skillfully. Teamwork- Balances team and individual responsibility; Contributes to building a positive team spirit. Professionalism- Accepts responsibility for own actions; Follows through on commitments. Qualifications Detailed experience with insurance company pricing, underwriting or medical/dental billing and coding. Dental office or dental experience is preferred.
    $26k-31k yearly est. 19d ago
  • District Manager- South Tampa NOT REMOTE MUST HAVE DENTAL

    Coast Dental 4.2company rating

    Tampa, FL job

    Job Purpose: The District Manager (DM) is responsible for ensuring policies, procedures and operating standards are applied consistently across practices assigned within a territory. The DM will work as a liaison between the corporate headquarters and the field practice teams. Specifically, this role is responsible for training personnel on defined standards, company orientation, safety and compliance. The DM will lead and mentor a team of Office Managers and promote a positive and inclusive workplace culture. The DM will analyze production data to plan metrics and take appropriate action regarding training and operational standards for teams to meet and succeed established business plan goals. Duties and Responsibilities: The DM must be physically present in one of the office locations 5 days per week to directly support the office managers and provide hands-on leadership. The DM must be present in an office for a minimum of 3 morning huddles per week. Audit, analyze revenue targets, operational processes and expense controls for all assigned practices in territory. Review daily production schedule with Business Managers, Sr. Office Managers and Office Managers to assist with appropriate staffing levels and expense controls. Develop, train and direct team members utilizing sound operating principles and company policies and procedures. Train and guide the Office Managers in all areas of office management, including ensuring policies and procedures are followed regarding employee relations issues. The DM must determine causes of low performance from available data and reports, and take appropriate action to determine and execute a course of action. Study operations where cost standards are not met to problem solve and correct Coach and develop teamwork in the practices to attain regional objectives. Ensure good housekeeping at the practice level. Ensure or conduct month-end physical inventory of raw materials, supplies and finished goods. Conduct or ensure completion of safety audits in assigned practices. Additional projects and/or responsibilities, as assigned. Additional Responsibilities: Excellent interpersonal, verbal, and written communication skills. Must exercise diplomacy, discretion, sound judgment, leadership and flexibility in varying situations, and must maintain confidentiality. Ability to conduct oral and written presentations. Ability to multi-task effectively. Ability to work in a fast-paced environment. Excellent organization and time management skills required. Self-paced initiative with the ability to prioritize daily/weekly/monthly schedule. Strong problem resolution skills. Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities. Extensive knowledge of Windows operating systems software including, but not limited to Outlook, Word, Excel, and PowerPoint. Ability to travel within assigned territory. Qualifications A minimum of seven years (7) years of dental management experience in a fast-paced environment or a minimum of five years (5) of experience in a lead clinical dental position and four years (4) of management experience. Four-year degree preferred or equivalent years of work experience. Demonstrated clinical knowledge with the ability to successfully lead productive teams to reach assigned goals. Experience with coaching and training multi-unit/multi-practice supervisory experience utilizing various methods. Strong ability to contribute both individually and a part of a team. Clean driving record with reliable transportation is mandatory The DM must maintain personal motor vehicle insurance according to the Company policy Ability to work flexible hours including early morning and evening hours with some weekends required.
    $70k-87k yearly est. 20d ago
  • Hygienist Full Time

    Coast Dental Services, Inc. 4.2company rating

    Tarpon Springs, FL job

    Job Purpose: Registered Dental Hygienists are assigned duties and responsibilities which involve licensed professional work providing dental hygiene services. A Registered Dental Hygienist (RDH) implements appropriate standard of care therapy, assists a dentist in providing hygiene, periodontal or dental care and treatment, provides dental hygiene assessments, creates treatment plans based on a dentist's diagnosis, and provides oral and overall health care education and instruction to patients. Duties and Responsibilities: * Assess patients' teeth, bone, and periodontal tissues indicating the presence of any abnormalities or suspected diseases or conditions. * Creates periodontal treatment plans based on the dentist's diagnosis. * Bring to the immediate attention of the dentist any suspected lesion in the mouth or on the teeth. * Thoroughly remove soft and hard deposits and extrinsic stain from teeth, using hand instruments, ultrasonic cavitron inserts, and prophy handpieces. * Instruct patients on good oral hygiene practices, recommend appropriate products or devices for patients' home care, and provide other health care education, as necessary. * Perform prophylaxis in the absence of periodontal disease or gingivitis. * Perform full mouth debridement, either as a first stage gingivitis therapy or to remove interfering calculus to further enable a more accurate diagnosis and treatment plan. * Perform scaling and root planning as a periodontal therapy. * Place locally administered antibiotics as supportive periodontal therapy. * Implement irrigation and desensitizing procedures or products as adjunctive to periodontal therapy. * Position and expose dental and carpal radiographic film and sensors. * Perform in-office whitening procedures, including first application of gel, curing the gel, and subsequent applications. * Apply cavity-preventive agents, such as fluorides and pit and fissure sealants. * Make recommendations as to patients' re-care interval and follow-up needs. * All other duties and responsibilities as assigned and allowed under applicable Florida state laws and regulations. Background Screening Requirement (Florida): If this is a FL position, the State of Florida requires completion of a Level 2 background screening through the Agency for Health Care Administration (AHCA). If you do not currently have an active Level 2 screening, our Onboarding Specialist will coordinate and schedule the screening for you. For additional information, please visit the Florida Care Provider Background Screening Clearinghouse: ********************************* In accordance with HB 531.
    $72k-93k yearly est. Auto-Apply 7d ago
  • Patient Care Coordinator - Dental Assistant

    Coast Dental 4.2company rating

    Sarasota, FL job

    Job Purpose: Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire. Duties and Responsibilities: Awareness of delegable duties and functions allowed to be performed by dental assistant. Assist in clinical procedures and treatments. Learn and comply with Coast's administrative procedures. Learn and comply with OSHA laws and safety guidelines. Maintain Material Safety Data Sheets (MSDS). Learn and comply with state and Federal infection control standards in the dental office and operatories, including but not Iimited to: wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and steri Iizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials. Insure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, and signed Consent forms. Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements. Welcome and escort patient in reception to and from the treatment areas. Schedule appointments and assist in appointment confirmation calls. Effectively provide dental education and information to insure patient awareness of dental health and continuing treatment. Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments. Understand and explain insurance benefits and financial options to patients in nonclinical terms. Ensure operatories are appropriately equipped and stocked with inventory and re-order when necessary. Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental hand pieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps and maintain clean office environment. Notify Office Manager of equipment failure or general safety concerns. Assist with laboratory duties as necessary. Recognize signs of a dental emergency, and insure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary. Understand and agree to maintain production standards. Effectively utilize and maintain a system of contact for patient follow-up/re-care. Maintain professional working environment within office team. Attend and participate in morning huddles and regular office meetings. Adhere to uniform attire and basic personal hygiene standards per Company policy. Attend continuing education and training seminars as scheduled. Understand and abide by HIPAA regulations and maintain confidentiality. All other duties and responsibilities as assigned. Additional Responsibilities: Retain license (Registered, CDA or EFDA) and demonstrate proficiency to perform expanded dental assistant functions according to state guidelines and limitations. Qualifications Active Expanded Functions Dental Assistant (EFDA) certification. Or if assisting in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, according to state guidelines and limitations. Radiography Iicensure. Minimum of one-year dental experience preferred. Excellent customer services skills and verbal communication skills. Ability to work in high volume environment.
    $23k-26k yearly est. 19d ago
  • Office Manager - Floater

    Coast Dental Services, Inc. 4.2company rating

    Sarasota, FL job

    Duties and Responsibilities * Hire, train and manage performance of office team members. * Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage. * Explain treatment plans and payment options to patients. * Review and train on Accounts Receivables (collection percentage). * Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office. * Ensure office is secure at all times as assigned key holder. * Train on and review patient financing/credit (volume number and accuracy) with team. * Train team and ensure effective customer service skills via the telephone and in person. * Train and hold team accountable for building a productive office schedule. * Must meet and manage to minimum monthly performance goals as outlined by Regional Management. * Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data). * Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner. * Train staff or arrange training, as needed. * Assure timeliness and accuracy of paperwork. * Review and approve payroll (accuracy, control overtime) for office. * Oversight of supplies and inventory for the office and assure cost effectiveness. * Retention of staff and patients (turnover number). * Assure safety - workers compensation (reported timely and accurate and investigation post-accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges. * Complete Monthly Check List (completed and assurance all areas are up to date.) * Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.) * Travel to various locations based upon practice need. * All other duties and responsibilities as assigned. Additional Responsibilities * Positive attitude (motivation, team player). * Appearance (professional, clean, neat, meets company standards). * Knowledge of insurance processes. * Professionalism and leadership.
    $35k-45k yearly est. Auto-Apply 23d ago
  • General Dentist - North Lakeland

    Coast Dental Services, Inc. 4.2company rating

    Lakeland, FL job

    Job Purpose: As a licensed dentist, a general dentist provides general dentistry services, including the diagnosis and treatment of diseases, injuries, and malformations of teeth, gums and related oral structures Duties and Responsibilities: * Perform General dentistry services, including the diagnosis and treatment of diseases, injuries, and malformations of teeth, gums and related oral structures. * Examine patients to determine the nature of the condition affecting the patient, utilizing x-rays, dental instruments and other diagnostic procedures. * Clean, fill, extract and replace teeth, using rotary and hand instruments, dental appliances, medications and surgical implements. * Provide preventive dental services and education in oral and dental hygiene. * Coordinate laboratory services for the dental office. * Adheres to safety protocols and processes including but not limited to ensuring protective equipment is utilized and OSHA/Bloodborne pathogen requirements are followed. * Participate in morning huddles, chart reviews and routine office meetings. * All other duties and responsibilities allowed under applicable state laws and regulations. Additional Responsibilities: * Commitment to quality patient care and enjoy educating patients on dental health. * Effective communication skills; demonstrates professional and courteous demeanor with patients.
    $112k-176k yearly est. Auto-Apply 25d ago
  • Patient Coordinator

    Great Expressions Dental Centers 4.6company rating

    Riverview, FL job

    As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience. Responsibilities: Provide a warm and friendly welcome to patients as they arrive at the dental practice. Ensure a comfortable and inviting waiting area for patients. Maintain a professional and courteous demeanor when interacting with patients. Schedule appointments for patients, considering their preferences and the availability of dental staff. Confirm and remind patients about upcoming appointments via phone or other communication channels. Coordinate with dental staff to manage the appointment calendar efficiently. Collect and update patient information accurately, including personal details and medical history. Create and maintain patient records in the dental practice management system. Ensure patient records are kept confidential and comply with privacy regulations. Verify and update patient insurance information. Calculate and collect co-pays, deductibles, and other payments from patients. Process insurance claims and coordinate with insurance providers for billing inquiries or issues. Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies. Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork. Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency. Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling. Requirements: High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus. Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting. Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders. Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems). Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment. Attention to detail and accuracy in maintaining patient records and managing financial transactions. Knowledge of dental terminology, procedures, and insurance processes is desirable. #IND3
    $28k-32k yearly est. 17d ago
  • Hygiene Assistant

    Great Expressions Dental Centers 4.6company rating

    Saint Petersburg, FL job

    We are seeking a dedicated and motivated Dental Hygiene Assistant to join our dental practice. As a Dental Hygiene Assistant, you will work closely with the dental hygienist to provide exceptional patient care and ensure a smooth and efficient dental hygiene process. Your responsibilities will include preparing treatment rooms, assisting with dental procedures, maintaining sterilization protocols, and educating patients on oral hygiene practices. Responsibilities: Prepare treatment rooms for dental procedures, ensuring cleanliness and organization Assist the dental hygienist during oral exams, teeth cleanings, and other dental procedure Take and develop dental x-rays as directed by the dental hygienist or dentist Maintain and sterilize dental instruments, equipment, and treatment areas Educate patients on proper oral hygiene techniques and provide post-treatment instructions Manage patient records and update dental charts accurately Schedule and confirm patient appointments, while ensuring a seamless patient experience Perform basic administrative tasks, such as answering phones and managing patient paperwork Requirements: High school diploma or equivalent; additional certification as a Dental Assistant is a plus X-ray certification may be required based on state requirements Proven experience as a Dental Hygiene Assistant or Dental Assistant is preferred Knowledge of dental instruments and procedures Excellent organizational and multitasking skills Strong interpersonal and communication abilities Ability to work well within a team and collaborate effectively with dental professionals Exceptional attention to detail and commitment to maintaining a sterile environment If you are passionate about dental care and have a strong desire to contribute to a patient's oral health journey, we invite you to apply for this Dental Hygiene Assistant position. Join our team and help us create beautiful smiles and provide exceptional dental care. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this role. #IND3
    $25k-33k yearly est. 1d ago
  • Expanded Duties Dental Assistant

    Heartland Dental 4.1company rating

    Heartland Dental job in Zephyrhills, FL

    Dental Assistant, Zephyrhills FL Dental Care at Pretty Pond, Zephyrhills FL is looking for a Dental Assistant to join our team. Address is 7344 Gall Blvd - Zephyrhills FL 33541 Must have dental assistant experience at this practice. Work Schedule - Monday Off and Tuesday through Fri 7:30am-5:30pm or close No Weekends! Why join a Heartland Dental supported office? If you are a reliable and positive individual looking for career satisfaction and continuing educational opportunities, join our team! A Heartland Dental supported office is seeking a friendly Expanded Duties Dental Assistant to support the clinical treatment care of our patients. As an Expanded Duties Dental Assistant, you will play a large role in the provision of effective and trustworthy dental services. You will sustain patient comfort, soothe upset patients, listen to their needs and educate them on dental procedures. You will also manage clinical supplies, work efficiently to maintain the supported dentist's schedule and adhere to all OSHA and company safety policies. Benefits: We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental's extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental's network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth. Additional benefits: * Medical and prescription drug insurance * Free dental services for yourself and your dependents minus lab fees * Vision care support * Life insurance * 401(K) retirement plan * 6 paid holidays off * Team-focused, uplifting and educational work culture * Potential for 2 weeks vacation available As an Expanded Duties Dental Assistant at a Heartland Dental supported office, you will organize and maintain lab equipment, take and develop X-rays and provide comprehensive post-operative dental procedures to patients. About Dental Care at Pretty Pond - Zephyrhills FL Dental Care at Pretty Pond, like each Heartland Dental supported office, is unique to the community and the patients they serve. * Join a 11 person team that thrives on collaboration, communication and community * You will be joining a growing co that truly cares about their staff! Additional responsibilities of the Expanded Duties Dental Assistant include: * Taking and recording medical and dental histories and patient vital signs * Assisting the dentist in managing dental emergencies * Improving your clinical skills and acumen through participation in continuing education and training opportunities offered by Heartland Dental Requirements: Job Requirement - Expanded Duties Dental Assistant - EDDA - Dental Assistant: As an Expanded Duties Dental Assistant, you must have a positive and outgoing personality, exceptional interpersonal verbal and written communication skills, excellent patient care skills and strong organizational skills. Additional requirements for the Expanded Duties Dental Assistant include: * Superior working knowledge of dental procedures and terminology * Ability to build rapport with patients * Good manual dexterity * Computer proficiency and the ability to learn new programs * Ability to travel at least once every other month for training, occasionally overnight * Dental assisting school certificate is a plus * Previous work experience in a dental practice is a plus We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
    $34k-44k yearly est. 21d ago
  • Receptionist

    Coast Dental 4.2company rating

    Sarasota, FL job

    Job Purpose: Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager. Duties and Responsibilities: Exercise excellent customer service while interacting with patients both over the phone and in person. Check in all patients and complete patient registration under the direction of the Office Manager. Schedule patient appointments within operational standards. Confirm patient appointments two (2) business days prior to the patients' appointments. Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required. Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted. File patient charts on a daily basis. Participate in morning huddle, chart review and all routine office meetings as necessary. Participate in monthly checklist activities as assigned. Keep front desk area clean and neat. All other duties and responsibilities as assigned. Additional Responsibilities: Basic clerical and administrative skills. Excellent customer service skills with professional and courteous phone etiquette. Basic knowledge of insurance and dental terminology helpful. Working knowledge of Internet Explorer and Microsoft Word required knowledge of Microsoft Excel preferred. Experience with dental software such as EagleSoft preferred. Strong organizational skills with the ability to multi-task. Qualifications Previous insurance and/or dental office experience preferred. Previous experience with orthodontic or other specialty practices preferred.
    $26k-32k yearly est. 19d ago
  • Float District Manager

    Coast Dental 4.2company rating

    Lakeland, FL job

    Job Purpose: The District Manager (DM) is responsible for ensuring policies, procedures and operating standards are applied consistently across practices assigned within a territory. The DM will work as a liaison between the corporate headquarters and the field practice teams. Specifically, this role is responsible for training personnel on defined standards, company orientation, safety and compliance. The DM will lead and mentor a team of Office Managers and promote a positive and inclusive workplace culture. The DM will analyze production data to plan metrics and take appropriate action regarding training and operational standards for teams to meet and succeed established business plan goals. Duties and Responsibilities: The DM must be physically present in one of the office locations 5 days per week to directly support the office managers and provide hands-on leadership. The DM must be present in an office for a minimum of 3 morning huddles per week. Audit, analyze revenue targets, operational processes and expense controls for all assigned practices in territory. Review daily production schedule with Business Managers, Sr. Office Managers and Office Managers to assist with appropriate staffing levels and expense controls. Develop, train and direct team members utilizing sound operating principles and company policies and procedures. Train and guide the Office Managers in all areas of office management, including ensuring policies and procedures are followed regarding employee relations issues. The DM must determine causes of low performance from available data and reports, and take appropriate action to determine and execute a course of action. Study operations where cost standards are not met to problem solve and correct Coach and develop teamwork in the practices to attain regional objectives. Ensure good housekeeping at the practice level. Ensure or conduct month-end physical inventory of raw materials, supplies and finished goods. Conduct or ensure completion of safety audits in assigned practices. Additional projects and/or responsibilities, as assigned. Additional Responsibilities: Excellent interpersonal, verbal, and written communication skills. Must exercise diplomacy, discretion, sound judgment, leadership and flexibility in varying situations, and must maintain confidentiality. Ability to conduct oral and written presentations. Ability to multi-task effectively. Ability to work in a fast-paced environment. Excellent organization and time management skills required. Self-paced initiative with the ability to prioritize daily/weekly/monthly schedule. Strong problem resolution skills. Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities. Extensive knowledge of Windows operating systems software including, but not limited to Outlook, Word, Excel, and PowerPoint. Ability to travel within assigned territory. Qualifications A minimum of seven years (7) years of dental management experience in a fast-paced environment or a minimum of five years (5) of experience in a lead clinical dental position and four years (4) of management experience. Four-year degree preferred or equivalent years of work experience. Demonstrated clinical knowledge with the ability to successfully lead productive teams to reach assigned goals. Experience with coaching and training multi-unit/multi-practice supervisory experience utilizing various methods. Strong ability to contribute both individually and a part of a team. Clean driving record with reliable transportation is mandatory The DM must maintain personal motor vehicle insurance according to the Company policy Ability to work flexible hours including early morning and evening hours with some weekends required.
    $70k-87k yearly est. 19d ago
  • Oral Surgeon- South Lakeland

    Coast Dental Services, Inc. 4.2company rating

    Lakeland, FL job

    Job Purpose: As a licensed dentist, an oral surgeon treats conditions, defects, injuries, and esthetic aspects of the mouth, teeth, jaws, and face. Duties and Responsibilities: * Treat conditions, defects, injuries, and esthetic aspects of the mouth, teeth, jaws, and face. * Examine patients to determine the nature of the condition affecting the patient, utilizing x-rays, dental instruments and other diagnostic procedures. * Perform removal of diseased and impacted teeth. * Place implants used to replace missing teeth. * Administer anesthesia services. * Provide preventive dental services and education in oral and dental hygiene. * Supervise office staff, including hygienists, dental assistants, receptionists and other office staff. * Adheres to safety protocols and processes including but not limited to ensuring protective equipment is utilized and OSHA/Bloodborne pathogen requirements are followed. * Participate in morning huddles, chart reviews and routine office meetings. * All other duties and responsibilities allowed under applicable state laws and regulations. Additional Responsibilities: * Commitment to quality patient care and enjoy educating patients on dental health. * Effective communication skills; demonstrates professional and courteous demeanor with patients.
    $191k-348k yearly est. Auto-Apply 25d ago
  • Patient Care Coordinator - Dental Assistant

    Coast Dental Services, Inc. 4.2company rating

    Sarasota, FL job

    Job Purpose: Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire. Duties and Responsibilities: * Awareness of delegable duties and functions allowed to be performed by dental assistant. * Assist in clinical procedures and treatments. * Learn and comply with Coast's administrative procedures. * Learn and comply with OSHA laws and safety guidelines. * Maintain Material Safety Data Sheets (MSDS). * Learn and comply with state and Federal infection control standards in the dental office and operatories, including but not Iimited to: wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and steri Iizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials. * Insure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, and signed Consent forms. * Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements. * Welcome and escort patient in reception to and from the treatment areas. Schedule appointments and assist in appointment confirmation calls. * Effectively provide dental education and information to insure patient awareness of dental health and continuing treatment. * Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments. * Understand and explain insurance benefits and financial options to patients in nonclinical terms. * Ensure operatories are appropriately equipped and stocked with inventory and re-order when necessary. * Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental hand pieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps and maintain clean office environment. * Notify Office Manager of equipment failure or general safety concerns. * Assist with laboratory duties as necessary. * Recognize signs of a dental emergency, and insure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary. * Understand and agree to maintain production standards. * Effectively utilize and maintain a system of contact for patient follow-up/re-care. * Maintain professional working environment within office team. * Attend and participate in morning huddles and regular office meetings. * Adhere to uniform attire and basic personal hygiene standards per Company policy. * Attend continuing education and training seminars as scheduled. * Understand and abide by HIPAA regulations and maintain confidentiality. * All other duties and responsibilities as assigned. Additional Responsibilities: * Retain license (Registered, CDA or EFDA) and demonstrate proficiency to perform expanded dental assistant functions according to state guidelines and limitations.
    $23k-26k yearly est. Auto-Apply 23d ago
  • Practice Manager, Operations

    Heartland Dental 4.1company rating

    Heartland Dental job in Winter Haven, FL

    Practice Manager of Operations Dental Care at Country Club is looking for a Practice Manager of Operations to join our team! Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged! More about the role * Serve as a business partner to the supported Doctor, ensuring the office delivers unparalleled support and service to both Doctor and patients * Guide your team by focusing on constant and never-ending improvement, creating an environment where team members become masters of their individual roles * Set the standard for exceptional customer service and team member collaboration as a key relationship builder * Oversee the daily operations of the office, including things like filing patient claims with insurance companies and managing payments, resolving patient issues, coordinating team schedules, and tracking inventory levels * Select, onboard, train, coach, and retain world-class team members * Review, analyze and use business reports to identify missed opportunities and recommend and implement best practices and systems needed to positively impact office performance What You'll Gain * Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) * Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors * Access to an expansive network of mentors and networking opportunities * Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care Minimum Qualifications * Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.) * Experience working in a fast-paced and customer-centric environment * Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies * Excellent communication, leadership, coaching, and conflict resolution skills * Trustworthy; maintain patient confidentially and team ethics * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience * 1+ years of experience in a dental or medical setting * 1+ years of experience with insurance billing and accounts receivable * Dentrix or other dental software experience Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved) * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
    $38k-69k yearly est. 9d ago
  • Hygienist Full Time

    Coast Dental 4.2company rating

    Tarpon Springs, FL job

    Job Purpose: Registered Dental Hygienists are assigned duties and responsibilities which involve licensed professional work providing dental hygiene services. A Registered Dental Hygienist (RDH) implements appropriate standard of care therapy, assists a dentist in providing hygiene, periodontal or dental care and treatment, provides dental hygiene assessments, creates treatment plans based on a dentist's diagnosis, and provides oral and overall health care education and instruction to patients. Duties and Responsibilities: Assess patients' teeth, bone, and periodontal tissues indicating the presence of any abnormalities or suspected diseases or conditions. Creates periodontal treatment plans based on the dentist's diagnosis. Bring to the immediate attention of the dentist any suspected lesion in the mouth or on the teeth. Thoroughly remove soft and hard deposits and extrinsic stain from teeth, using hand instruments, ultrasonic cavitron inserts, and prophy handpieces. Instruct patients on good oral hygiene practices, recommend appropriate products or devices for patients' home care, and provide other health care education, as necessary. Perform prophylaxis in the absence of periodontal disease or gingivitis. Perform full mouth debridement, either as a first stage gingivitis therapy or to remove interfering calculus to further enable a more accurate diagnosis and treatment plan. Perform scaling and root planning as a periodontal therapy. Place locally administered antibiotics as supportive periodontal therapy. Implement irrigation and desensitizing procedures or products as adjunctive to periodontal therapy. Position and expose dental and carpal radiographic film and sensors. Perform in-office whitening procedures, including first application of gel, curing the gel, and subsequent applications. Apply cavity-preventive agents, such as fluorides and pit and fissure sealants. Make recommendations as to patients' re-care interval and follow-up needs. All other duties and responsibilities as assigned and allowed under applicable Florida state laws and regulations. Background Screening Requirement (Florida): If this is a FL position, the State of Florida requires completion of a Level 2 background screening through the Agency for Health Care Administration (AHCA). If you do not currently have an active Level 2 screening, our Onboarding Specialist will coordinate and schedule the screening for you. For additional information, please visit the Florida Care Provider Background Screening Clearinghouse: ********************************* In accordance with HB 531. Qualifications Must be licensed and in good standing with the state. Associates or Bachelor's degree in dental hygiene. Current Basic Life Support (BLS) and cardiopulmonary resuscitation (CPR) certificate. Must be willing to partner with the dentist and work well as a member of the total dental team. Should have visual acuity and manual dexterity, since they use dental instruments within a patient's mouth with little room for error.
    $72k-93k yearly est. 5d ago
  • Assistant Dental Office Manager

    Aspen Dental Management 4.0company rating

    Sarasota, FL job

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $20 - $23 /hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $20-23 hourly Auto-Apply 26d ago

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