Heritage Operations Group jobs in Coeur dAlene, ID

About the role: The VP of Clinical Services oversees all providers within our clinical medical programs, ensuring accessibility, maintaining high-quality clinical standards, and creating a culture of support. They are accountable for mentoring and supporting all clinical medical staff within their assigned departments while fostering collaborative connections throughout the organization and community. The position includes direct patient care. Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. Requirements The Minimum Qualifications • Master's degree or higher from an accredited university or college in a relevant field. • Current Idaho clinical licensure of MD/DO/PA/NP • Must hold current Board Approved Clinical Supervisor designation, if applicable to the licensure type. • Minimum of five (5) years of progressive experience in program development. • Minimum of five (5) years in a leadership or administrative role with increasing responsibilities. • Demonstrated experience working in a multidisciplinary or integrated care setting. • Experience in a Federally Qualified Health Center (FQHC) is preferred. Your Essential Duties: • Oversees and directs the interventions of clinical program staff to achieve the best possible outcomes for clients. • Ensures Heritage Health is compliant with the community health center clinical requirements as defined by HRSA and internal policy for the behavioral health programs. • Ensure compliance with applicable federal, state, and organizational regulations and standards. • Assist in development and execution of staffing plans to ensure adequate client access to services. • Maintains competency and proficiency in current Electronic Health Record (EHR). • Meets regularly with dyad partner (VP of Operations) and relevant executives to ensure all clinical requirements, organizational goals, and staff supports are in place. • Responsible for establishing an environment and culture aligned with the organization's mission, vision, values, programs, and initiatives. This involves cultivating and nurturing collaborative relationships across the organization. • Direct patient care requirement of 50% FT Leads coordination and representation of program endeavors, establishing strong ties and agreements with the leadership team, other service lines/departments, external community, payors, educational institutions, and government entities. • Contributes to the development of and adherence to program and organizational budget and fiscal responsibility. • Travel is required due to business needs. • Regular and predictable attendance is an essential function of this position. • Performs miscellaneous job-related duties as assigned. Your Essential Leadership Duties • Serves as a clinical resource for staff, and formally train and coach staff with a focus on professional development. • Accountable for collaborating with Human Resources on hiring, facilitating support staff and clinician development and training, as well as manage motivation, disciplinary actions, and staff terminations. • Accountable for fostering an environment and culture that focuses on fulfilling the organization's mission, vision, and values through collaboration. • Leads and mentors direct reports so that they have the tools and resources needed to partner efficiently with each other, employees and community partners. • Practices effective communication with active listening, adaptability, empathy, and transparency. • Leads by an example of self-awareness by proactively seeking feedback and modifying behavior accordingly. • Ensures every member of the team works to their fullest potential by driving engagement, accountability, setting goals, and providing direction. • Fosters a trust-based work environment as a leader by modeling dignity, respect, fairness, and confidentiality. Your Additional Duties • Willingness to attend and participate in off-site meetings and/or seminars and travel between program locations. Your Success Factors • Demonstrated working knowledge of patient care using evidence-based practices. • Proficiency in financial management, including budget development, oversight, and cost-control strategies aligned with operational goals. • Proven experience in clinical assessment, diagnosis, treatment planning, and program development. • Adhere to codes of ethics and conduct for licensed discipline. • Awareness and sensitivity to the varied cultural issues and community practices of children, adolescents and adults. • Defined community resource knowledge and ability to use networking skills effectively to gain and maintain program support and partnership. • Ability to effectively engage patients in a therapeutic relationship, when appropriate • Demonstrated ability to effectively lead and mentor direct reports.

Heritage Health is seeking a dedicated and flexible PRN Dentist to provide coverage on an as-needed basis, primarily during staff vacations and other absences in Coeur d'Alene, ID. We prioritize work-life balance and foster a supportive environment where our team members can thrive both professionally and personally. As North Idaho's largest provider of integrated medical, dental, and behavioral health services, we are committed to delivering high-quality, affordable care to everyone in our community. Join us and be part of a team that makes a difference every day. Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits. This role is ideal for a compassionate professional who is committed to delivering high-quality, patient-centered care to a diverse and underserved population-including children, adults, and seniors. The PRN Dentist will play a vital role in supporting our mission to improve the oral health of our community through excellence in clinical care and a strong commitment to health equity. Requirements Education: DDS (Doctor of Dental Surgery) or DMD (Doctor of Medicine in Dentistry) from an accredited dental school. Licensure: Current dental license (or eligibility to obtain licensure by start date) in Idaho. Certification: DEA license, Idaho controlled substance registration, NPI number, current BLS. Experience: At least 1 year of experience practicing general dentistry or 1-year GPR/AEGD, preferred. Skills: Strong clinical skills with a broad knowledge of general dentistry procedures. Excellent communication skills, including the ability to explain complex dental issues in simple terms. Ability to work effectively in a multidisciplinary team and with diverse patient populations. Attributes: Compassionate and patient-centered approach to care. Commitment to providing care to underserved and vulnerable populations. Ability to manage a high-volume patient load in a busy community health clinic setting. Key Responsibilities Diagnose and Treat Oral Health Conditions: Conduct thorough dental examinations, develop treatment plans, and provide services such as fillings, cleanings, extractions, and pulpal debridement. Preventive Care: Educate patients on proper oral hygiene practices and preventative care to reduce the risk of oral disease. Patient Care: Provide exceptional, patient-centered care while maintaining a compassionate and approachable demeanor to help ease patient concerns and build trust. Treatment Planning: Develop customized treatment plans based on diagnostic findings, considering patient needs, health status, and available resources. Prepared by: Clinic Dental Director Rev: May 2025 Collaboration with Team: Work closely with other healthcare professionals, including hygienists, assistants, administrative staff, and leadership, to ensure a seamless patient experience and continuity of care. Documentation and Record Keeping: Maintain accurate, up-to-date patient records in compliance with all regulatory and ethical standards. Complete documentation by the end of the business day. Follow-up Care: Provide referrals to specialists as needed. Patient Management and Documentation Perform Key Responsibilities using a high level of skills and ability. Administer anesthetics and prescribe medications. See/treat 15 -25 patients per 10-hour clinical day, or as determined by clinic needs. Provide routine and emergency dental services, including diagnosis and treatment plans, general restorative procedures, crown and bridge, removable prosthetics, uncomplicated endodontics, and oral surgery or additional duties as directed by the Clinic Dental Director. Review medical history of patient at each visit; consult with the primary health care provider as indicated. Diagnose dental disease, oral pathology, and develop a written treatment plan, prioritizing treatments and report findings to the patient (caregiver or guardian). Explain the course of treatment to the patient; solicit his/her input and agreement. Manage difficult clients and patients, demonstrating interpersonal savvy (good listening, showing sincerity and empathy, and being trustworthy) and foster a high level of customer service Policies and Procedures Understand and follow infection control procedures. Ensure all prescriptions and advice regarding medications are in accordance with accepted community standards and Heritage Health protocols. Maintain familiarity of and comply with all Heritage Health policies and procedures, OSHA, HIPAA, and state regulations. Exercise professional judgment in the performance of services provided consistent with Heritage Health's policies and procedures and the standards of the dental profession. Support of Clinic Leadership, Teamwork, and Process Improvement Role models strong leadership skills and promotes teamwork. Direct and guide Dental Assistants (DAs) and Dental Hygienists (RDH) teams in daily patient care. Attend and participate in staff meetings, in-service training, and other meetings as requested. Actively supports decision-making of the Heritage Health leadership. Promote positive interpersonal relationships with fellow employees. Communicate frequently with others in verbal and written communication. General Utilize computers for data entry and information retrieval with proficiency. Utilize and monitor effectiveness and efficiency of all equipment and supplies used in the delivery of dental services. Predictable attendance is an essential function of this position. Perform miscellaneous job-related duties as assigned. Your Success Factors Ability to work in a group practice setting. Ability to competently perform Essential Duties Effective communication and interpersonal skills. Detail-oriented with excellent organizational and time management skills. Ability to manage several tasks simultaneously without compromising quality or accuracy. Knowledge of dental procedures, terminology, and equipment. Ability to follow safety and infection control protocols. Ability to work both independently and as part of a team. Job Overview Working Conditions: Work performed in a typical interior/dental clinic work environment in a medical and dental clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical/Mental Requirements: Prolonged periods of standing and working on a computer. May lift up to 15 pounds at times. Must be able to access and navigate various departments of a given location. Must be able to complete tasks in a noisy or stressful environment. Must be able to adhere to process protocol. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Salary Description $68.70+ an hour

As an Advanced Practice Provider (NP/PA), you will provide comprehensive, patient-centered primary care to individuals and families across the lifespan. You will deliver high-quality medical services, including health assessments, diagnosis and treatment of acute and chronic conditions, preventive care, and patient education for our diverse patient population. By ensuring accessible, equitable, and culturally responsive care, you will support our mission to reduce health disparities and improve the overall health and well-being of the communities we serve. Salary: NP/PA $129,422.00 Benefits: Health Insurance: 100% coverage for medical, dental, and vision (PPO & HSA via Regence, Delta Dental, VSP) Life Insurance: 1x annual salary (optional additional coverage) Disability Insurance: Short-term & long-term options based on age & salary CME: $3,000 & 40 hours annually (pro-rated for part-time) License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: (Note: The following reflect full-time status. Actual totals will reflect actual FTE status.) 144 Hours Paid Time Off (PTO),56 Hours Extended Illness Bank (EIB), 80 Hours Company Recognized Holidays Loan Repayment: Up to $50,000 for a 2-year service commitment at an NHSC approved site. Top Reasons to Join Our Team: Mission-Driven Culture: We are dedicated to providing compassionate and comprehensive healthcare. Provider support: 24/7 Nurse Triage, Dietitians, and Pharmacy Services. Work Life Balance: No nights, 8-10-hour schedule, no hospital rotations, limited after-hours calls and no weekends. Team-Based Care: Collaborative team working together to provide the right service, in the right settings, for the best patient outcomes. Competitive Pay and Benefits: Including bonuses and relocation assistance. Requirements The Minimum Qualifications: • Physician Assistant: A medical license from the State of Idaho to practice medicine as a Physician Assistant under a Physician's supervision plus a medical certification from the National Commission on Certification of Physician Assistants Inc. (NCCPA) is required. The medical license must be free of restriction and no litigation or disciplinary actions may be pending against the incumbent. • Nurse Practitioner: Certified as a Family Nuse Practitioner (FNP) or Advanced Registered Nurse Practitioner (ARNP) in the State of Idaho or qualified to receive certification as an FNP or ARNP in the state of Idaho. State of Idaho RN or ability to receive licensure required. • Must have or ability to obtain Basic Life Support (BLS) certification, DEA and State of Idaho Controlled Substance Registration numbers. • 2 or more years of experience as a primary care provider is preferred. Your Essential Duties: • In accordance with standard of care and within scope of practice, provides primary care to patients through diagnosis, treatment, and management of acute and chronic problems in accordance with standards of care as described in Principles of Practice, protocols, and scope of practice as approved by supervising physician and Board of Medicine. • Consult with other clinic providers, specialists, and health care professionals as appropriate. • Supervises or coordinates the activities of patient care and support staff. • Collaborates with other health care providers as part of a multidisciplinary team to provide comprehensive patient care. • In coordination with other clinic staff, maintains system of quality assessment and assurance in accordance with quality assurance plan. • Participates in program planning, development, implementation and evaluation relating to specific job, clinic, and program functions. • Participates in staff meetings, conferences, and in-service training and continuing education. • May be asked to participate in a shared call system with other providers. • Responsible for accurate, timely, and complete documentation in patient records. Including providing appropriate code level and diagnosis of patient visits using CPT & ICD-10 coding standards. • Counsels and educates patients and family members regarding health maintenance, disease prevention, diagnosis, treatment, and need for follow-up as appropriate for each visit. Verify and document the patient's understanding of diagnosis, treatment and follow-up recommendations. • Perform minor procedures and in-house lab work in accordance with Heritage Health policy and qualifications. • Practices safety, environmental, and/or infection control methods. • Participates in QA/QI activities. • May be required to work with frequent interruptions and respond appropriately to unexpected situations. • Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. • Regular and predictable attendance is an essential function of this position. • Performs miscellaneous job-related duties as assigned. Your Success Factors: • Ability to perform medical examinations using standard medical procedures. • Knowledge of patient care charts and patient histories. • Ability to react calmly and effectively in emergency situations. • Knowledge of primary care principles and practices. • Skill in preparing and maintaining patient records. • Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration. • Knowledge of clinical operations and procedures. • Ability to maintain quality, safety, and/or infection control standards. • Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in the area of expertise. • Knowledge of CPR and emergency medical procedures. • Ability to educate patients and/or families as to the nature of the disease and to provide instruction on proper care and treatment. • Ability to clearly communicate medical information to professional practitioners and/or the general public. • Knowledge of related accreditation and certification requirements. • Ability to observe, assess, and record symptoms, reactions, and progress. Salary Description $129,422.00

Heritage Health is hiring a full-time (1.0 FTE) Dental Assistant to join our friendly and fast-paced team in Coeur d'Alene, Idaho. Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay Schedule: PRN, as needed with no guaranteed hours. Must provide availability and/or be available to fill in on short notice. Flexible schedule requires, including potential short-notice requests. In this role, you will support the daily operations of our dental clinic by assisting dentists and dental hygienists in delivering high-quality, patient-centered care. As a Dental Assistant, you will play a vital role in enhancing the patient experience and ensuring the efficiency of the dental department. Your responsibilities will include performing intraoral x-rays, assisting with documentation of existing conditions and treatment plans, and ensuring a smooth handoff to the dental scheduling team. You'll be a key contributor to a positive, welcoming environment that reflects Heritage Health's commitment to excellence in care. Expected to quickly integrate into existing workflows and follow clinic protocols with minimal guidance. Expected to stay up to date on essential updates (annual trainings, policy & protocol updates, etc.). Expected to respond to shift requests or schedule inquires, even if unavailable. Requirements BLS certification, required or must be obtained within 90 days of hire Completion of an accredited dental assistant program, preferred. Completion of externship or federally registered apprenticeship program, preferred Experience with Dentrix Enterprise and Dexis, preferred Previous experience as a dental assistant is required, 1 year minimum. Your Essential Duties: Welcome and prepare patients for treatment. Aide in explaining procedures and ensure patient comfort throughout the appointment. Prepare for and assist the dentist(s) or dental hygienist(s) during various dental procedures using four-handed practices chairside. Take diagnostic x-rays for the dentist(s) to determine extent of any decay and disease. May perform complex or specialized radiography under direct supervision of Dental Assistant Supervisor or dentist(s). Obtain vitals and update medical history of patient, highlighting significant information for dentist's review. Record areas of existing restorations, enter and treatment plan decay and other pathoses as diagnosed by dentist. Educate patients on oral hygiene technique, post-treatment care, and preventative measures as instructed by dentist(s) or dental hygienist(s). Ensure accurate patient documentation including, but not limited to health history, consent forms, treatment plans, progress notes, and referrals under the supervision of the dentist(s). Apply knowledge of proper technique of all dental procedures and materials. Ensure dental tools, equipment, and treatment area are properly sterilized and/or sanitized and maintained according to health and safety standards. Assist with ordering and maintaining dental supplies and equipment, ensuring everything is in stock and in good condition. Practice universal precautions and follow infection control procedures. Assist Dental Sterilization Technician, Dental Hygienists, and Dentists as needed. May perform administrative duties such as scheduling appointments, confirming patient visits, and handling patient inquiries. Maintain familiarity of and compliance with all Heritage Health policies and procedures, OSHA, HIPAA, and state regulations. Attend and actively participate in all required meetings and in-services. Promote positive interpersonal relationships with fellow employees, dentists, and patients. Regular and predictable attendance is an essential function of this position. Perform miscellaneous job-related duties as assigned. Perform all functions to which he/she is certified for under supervision of a dentist as required by Idaho State Law including, but not limited to: Rubber dam placement and removal Retraction cord placement and removal Placing temporary restorations Placing and removing matrix band and wedge Pit and fissure sealants Coronal polish and fluoride application Application of silver diamine fluoride Suture removal Administration of nitrous oxide Fabrication of temporary crowns Perform miscellaneous job-related duties as assigned. Your Success Factors: Strong communication and interpersonal skills. Detail-oriented with excellent organizational and time management skills. Ability to manage several tasks simultaneously without compromising quality or accuracy. Knowledge of dental procedures, terminology, and equipment. Ability to follow safety and infection control protocols. Ability to work well both independently and as part of a team Job Overview: Working Conditions: Work is normally performed in a typical interior/dental clinic work environment in a medical and dental clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. Physical/Mental Requirements: Prolonged periods of standing and working on a computer. May lift up to 15 pounds at times. Must be able to access and navigate various departments of a given location. Must be able to complete tasks in a noisy or stressful environment. Must be able to adhere to process protocol. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues. Salary Description $23.23 - $33.07

The Senior Database Administrator is responsible for coordination of all Heritage Health Databases. They oversee the development and implementation of all Data systems and applications. They guide the process of system implementation. The Senior Database Administrator identifies problems and solutions through coordination and collaboration among clinical, financial and ancillary departments. Requirements Minimum Qualifications: · Bachelor's degree in related field and 10 years related experience; or 12-15 years related experience and/or training; or equivalent combination of education and experience. · AWS or Oracle Certified Professional Key Success Factors: · Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. · Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. · Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. · Strong interpersonal communication and relational skills, good organizational skills; sound judgment; initiative; flexibility; detail-oriented. · In-depth technical and administrative understanding of the following is required: networking and telecommunications (data), Office 365, Windows operating systems, Microsoft Office, Internet connectivity, HTTP, FTP, firewalls, Active Directory, SQL Databases, Power BI and virtualized environments. Essential Functions: · Provide hands-on support for routine database maintenance tasks, ensuring data integrity and availability. · Assist in troubleshooting and resolving basic database-related issues for end-users. · Lead efforts to optimize database structures, improving efficiency and scalability. · Implement advanced performance tuning strategies, including query optimization. · Lead the design and implementation of strategic, multi-discipline, and highly resilient database systems. · Evaluate and recommend new database technologies to meet organizational needs. · Collaborate with the team to identify opportunities for automation in database management tasks. · Contribute ideas for innovative solutions to enhance the user experience. · Develop and implement comprehensive backup and recovery strategies, ensuring data integrity. · Lead efforts in disaster recovery planning and testing. · Develop and enforce advanced database security policies and compliance measures. · Lead the execution of security updates, DISA STIG controls, and required security remediations. · Collaborate with internal and external partners to identify and recommend technical solutions for enterprise infrastructure. · Participate in strategic planning sessions, aligning database solutions with organizational goals. · Identify and address performance bottlenecks through advanced tuning techniques, especially at scale. · Collaborate with development and infrastructure teams to optimize overall system performance. · Monitors IT staff performance and reports metrics to IT Manager. · Communicates with vendors to resolve issues.

Heritage Health is seeking a full-time (1.0 FTE) Clinician/Therapist to join our Street Medicine team in Coeur d'Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. $3,000 Sign-On Bonus Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. Summary: The Street Medicine Therapist is responsible for providing confidential counseling, education and support to individuals, families and the community and for promoting healthy lifestyles and healthy choices. Requirements LPC or LMSW. Working knowledge of administrative procedure of a Federally funded community health center; computer skills necessary to maintain client charts and communication within the organization; excellent communication skills. Must be able to pass an Idaho Department of Health and Welfare Criminal History Unit enhanced background check. Preferred Qualifications: Ability to meet Idaho code for Qualified Substance Use Disorder Professional. Personal lived experience with homelessness (self, family, friends, or in professional settings). Experience working with vulnerable clients in crisis. Experience working with inter-disciplinary teams. Experience developing curriculum and/or running dynamic psychoeducation groups focused on addressing the needs of homeless populations. Experience developing comprehensive therapeutic programs that utilize interdisciplinary teams approach. Experience developing stakeholder engagement and developing working teams from a broad range of service providers. Knowledge, Skills, and Abilities Required: Knowledge of industry standards and licensure rules and regulations. Participate in reciprocal feedback from counselors and clients. Previous experience in counseling. Adhere to code of ethics for licensed discipline. Knowledge of community resources and networking skills. Computer skills necessary to maintain client charts and communication within the organization Excellent communication skills. Essential Functions: Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes. Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information. Develop client treatment plans based on research, clinical experience, and client histories. Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers. Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program. Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans. Provide clients or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary. Coordinate activities with courts, probation officers, community services, or other post-treatment agencies. Willingness to attend and participate in off-site meetings and/or seminars. Complete assessments. Regular and predictable attendance is an essential function of this position. Provide a wide range of social work services, i.e., direct counseling services, resource management, etc. in accordance with departmental guidelines. Knowledge and use of evidence-based best practice therapeutic models. Role modeling, organizational, communication and guest-relation skills. Other duties as assigned. Salary Description $62,022.48 - $97,864.83

We are North Idaho's premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community. Top reasons to join our team: Our employees are mission - minded We are passionate about providing excellent patient care Community-focused Committed to a fun and supportive team environment We offer high-quality competitive employee benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours PTO (Paid Time Off) 56 hours EIB (Extended Illness Bank) 80 hours Company Holidays (for full-time employees) Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. The controller manages and directs the daily accounting functions of the organization, including accounting, payroll and accounts payable. Requirements Bachelor's degree in Accounting, CPA preferred. 5 years of progressively responsible accounting experience is required. Experience in FQHC and not-for-profit healthcare preferred. Knowledge, Skills, and Abilities Required: Excellent computer skills required (e.g. Excel, Word and PowerPoint). Exceptional customer service, time management and multi-tasking skills required. Strong interpersonal skills required. Previous training and/or experience utilizing accounting software. Knowledge of GAAP and 501(c)(3) accounting parameters. Competency in all relevant business software and related software, including financial reporting systems. Ability to perform job duties with minimal supervision. Ability to build and maintain effective working relationships with finance department employees and other departments in the organization. Duties and Responsibilities: Provides accurate and timely record-keeping and accounting records in accordance with GAAP, including Uniform Guidance. Provides supervision for Accounting Clerk and Accounting Assistant positions in Payroll and Accounts Payable. Oversees the accuracy and timeliness of payroll. Oversees the accuracy and timeliness of accounts payable. Oversees month-end, quarterly and annual processes, including coordinating with other departments as necessary, to ensure general ledger closing, preparing financial statements, account reconciliations and variance analysis. Establishes and monitors internal controls and implements changes to improve systems. Maintains chart of accounts. Coordinates with Human Resources on benefit and pay issues. Coordinates with senior leadership on fundraising and special events. Coordinates with VP of Finance for grants, financial tracking and reporting. In cooperation with the VP of Finance, Chief Financial Officer, clinic and program managers and other senior leadership, prepares the annual operating and capital budget and provides ongoing monitoring and reporting of budget variances. Works with VP of Finance on special projects and the development of standard reports as needed. Assists and prepares for annual accounting audit. Assists with Standards of Practice and policy/procedures. Performs other duties as assigned or as needed. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Mental/Physical Demands: Office staff are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands or fingers to handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking/hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to solve complex practical problems, manage complex analysis and use deductive reasoning Calm, professional, positive interpersonal, communication & persuasion skills over the phone, computer & in person Must be able to simultaneously manage several objectives and assign priorities Deal with a wide variety of variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written or oral form Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues Ability to work overtime as needed, maintain alertness & meet the controlled substance policy. Good judgment and sound decision making and conflict management skills to inspire confidence from providers, employees and patients/clients Regular and predictable attendance is an essential function of this position Working Conditions: Work is normally performed in a typical interior/office work environment in an office building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. Travel occasionally between sites by vehicle for meetings and presentations. Salary Description $49.13- $69.93

Heritage Health is seeking a full-time (1.0 FTE) Primary Care Physician, either Family Medicine or Internal Medicine trained to join our team in Northern Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Salary: MD/DO $299,795 Benefits: Health Insurance: 100% coverage for medical, dental, and vision (PPO & HAS via Regence, Delta Dental, VSP) Life Insurance: 1x annual salary (optional additional coverage) Disability Insurance: Short-term & long-term options based on age & salary CME: $3,000 & 40 hours annually (pro-rated for part-time) License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: (Note: The following reflect full-time status. Actual totals will reflect actual FTE status.) 144 Hours Paid Time Off (PTO),56 Hours Extended Illness Bank (EIB), 80 Hours Company Recognized Holidays Loan Repayment: Up to $50,000 for a 2-year service commitment at an NHSC approved site. Top Reasons to Join Our Team: Mission-Driven Culture: We are dedicated to providing compassionate and comprehensive healthcare. Provider support: 24/7 Nurse Triage, Dietitians, and Pharmacy Services. Work Life Balance: No nights, 8-10-hour schedule, no hospital rotations, limited after-hours calls and no weekends. Team-Based Care: Collaborative team working together to provide the right service, in the right settings, for the best patient outcomes. Competitive Pay and Benefits: Including bonuses and relocation assistance. Requirements Minimum qualifications: Board Certified/eligible at time of employment Active medical license in the state of ID by the time of employment Controlled Substance and DEA license by the time of employment BLS Certification by the American Heart Association Knowledge, Skills, and Abilities Required: Familiar with standard concepts, practices, and procedures within primary care. Able to work independently, but also within a group, contributing to the efforts of the entire team. Able to effectively manage and direct medical staff support activities while providing quality medical care. Able to receive detailed information through oral communications; express or exchange ideas by verbal communications. Excellent written and verbal communications, listening, and social skills. Able to interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems. A wide degree of creativity and latitude is expected. Relies on experience and judgment to plan and accomplish goals. Duties and Responsibilities: Scheduled Primary care visits per agreed upon FTE status Ability to see 15-20 patients per clinical day. Maintenance of hospital privileges (active or associate) is recommended. Hospital care is provided primarily through agreement with another practice. Maintains a program of comprehensive health for the family unit, to include preventive medicine, behavioral sciences, and community health. Prepares and reviews medical histories and obtains data through interviews. Examines patients, formulates differential diagnostic plans, defines and orders required diagnostic testing. Interprets examination findings and test results and implements treatment plans. Determines need for consultation and assists in medical care and treatment provided at the direction of other specialists. Participates in surgical procedures according to training, volume standards, and demonstrated ability. Provides supportive and definitive care to patients with serious medical and surgical conditions with appropriate consultation, based on documented and demonstrated proficiency. Manages medical services for the health care of families. Formulates plans and procedures for operating outpatient services directed toward health maintenance and ongoing health care of families by a physician who serves as their personal physician. Promotes positive interpersonal relationships with fellow employees, physicians and patients. Ensures confidentiality of patient information. Has regular and predictable attendance. Attends all monthly staff meetings and other meetings as requested. Participates in QA/QI activities. Attends all staff meetings. Participates on QA or other committees to promote better practice within the health centers. Role models strong leadership skills and promotes teamwork. Follows all established clinical protocols and procedures. Actively supports decision making of the Senior Management team. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. Regular and predictable attendance is an essential function of this position. Performs other duties as requested.

Heritage Health is currently seeking a dedicated and flexible PRN Physician Assistant to provide coverage across our clinics in Northern Idaho. This role is perfect for a provider who thrives in a fast-paced, team-oriented environment and is available to step in during staff vacations, leaves, or other absences. Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits As a PRN Physician Assistant at Heritage Health, you will work under general supervision to independently provide acute and routine medical care to a diverse patient population. In addition to delivering high-quality clinical services, you may also offer guidance and oversight to support staff within the care setting. Requirements A medical license from the State of Idaho to practice medicine as a Physician Assistant under a Physician's supervision plus a medical certification from the National Commission on Certification of Physician Assistants Inc. (NCCPA) is required. The medical license must be free of restriction and no litigation or disciplinary actions may be pending against the incumbent. The incumbent must have or be eligible to obtain the Basic Life Support (BLS) certification, DEA and State of Idaho Controlled Substance Registration numbers. At least 3-5 years' experience as a primary care provider is desirable. Knowledge, Skills, and Abilities Required: Ability to perform medical examinations using standard medical procedures. Knowledge of patient care charts and patient histories. Ability to react calmly and effectively in emergency situations. Knowledge of primary care principles and practices. Skill in preparing and maintaining patient records. Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration. Knowledge of clinical operations and procedures. Ability to maintain quality, safety, and/or infection control standards. Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in area of expertise. Knowledge of CPR and emergency medical procedures. Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment. Ability to clearly communicate medical information to professional practitioners and/or the general public. Knowledge of related accreditation and certification requirements. Ability to observe, assess, and record symptoms, reactions, and progress. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to make administrative and procedural decisions. Duties and Responsibilities: Provides primary care to patients through diagnosis, treatment and management of acute and chronic problems in accordance with standards of care as described in Principles of Practice, protocols, and scope of practice as approved by supervising physician and Board of Medicine. Provides and/or obtains consultation to/from other clinic providers, specialists, or other health care professionals as appropriate. Assess patient needs for specialty referrals, diagnostic testing, or hospitalization. Supervises and/or coordinates the activities of patient care and/or support staff. Works in col lab o ra tion and/or co or di na tion with oth er health-care pro vid ers with in the clin ic team and com mu ni ty agen cies to pro vide com pre hen sive client care. In co or di na tion with oth er clin ic staff, main tains sys tem of qual i ty as sess ment and as su rance in ac cor dance with qual i ty as su rance plan. Par tic i pates in pro gram plan ning, development, im ple men ta tion and eval u a tion re lat ing to spe cif ic job, clin ic, and pro gram func tions. Par tic i pates in staff meet ings, con fer enc es, and in-ser vice training and con tin u ing ed u ca tion. Par tic i pates in re cruit ment, in ter view ing and per for mance eval u a tions of clin i cal per son nel. May be asked to participate in a shared call system with other providers. Responsible for accurate, timely, and complete documentation in patient records. Including providing appropriate code level and diagnosis of patient visits using CPT & ICD-9 coding standards. Counsels and educates patients and family members regarding health maintenance, disease prevention, diagnosis, treatment, and need for follow-up as appropriate for each visit. Verify and document the patient's understanding of diagnosis, treatment and follow-up recommendations. Perform minor procedures and in-house lab work in accordance with HEALTH CENTER policy and candidate qualifications. Participates in staff meetings, in-service meetings, participate in quality assurance, risk management and peer review when asked to participate. The candidate may be asked to provide some inpatient services if proper privileges are obtained and the candidate is qualified to perform in the inpatient setting. May participate in planning programs and in developing specific health policies and procedures. Practices safety, environmental, and/or infection control methods. Performs miscellaneous job-related duties as assigned. Participates in QA/QI activities. Per forms oth er re lat ed func tions as re quired for clin ic op er a tions. Work with frequent interruptions and to respond appropriately to unexpected situations. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. Regular and predictable attendance is an essential function of this position. Other duties as assigned. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues. Physical/Mental Requirements: Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to solve complex practical problems Positive interpersonal, communication & persuasion skills over the phone, computer & in person Must be able to simultaneously manage several objectives and assign priorities Deal with a wide variety of variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written or oral form Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues Ability to work overtime as needed, maintain alertness & meet the controlled substance policy. Good judgment and sound decision making and conflict management skills to inspire confidence from the customer Manage complex analysis and use deductive reasoning Working Conditions: Work is normally performed in a typical interior/office work environment in a clinic. Work may be demanding and chaotic at times. Exposed to patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.

Full-time Description Heritage Health is seeking a full-time (1.0 FTE) Psychiatric Certified Medical Assistant to join our team in Coeur d'Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. $3,000 Sign-On Bonus for Full-Time New-Hire Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours PTO (Paid Time Off) 56 hours EIB (Extended Illness Bank) 80 hours Company Holidays (for full-time employees) Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. We are seeking a compassionate and detail-oriented Certified Medical Assistant to join our team in delivering high-quality, patient-centered care within a community health setting. As a key member of our clinical team, you will support providers in a variety of tasks that ensure smooth and effective patient care. Requirements Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant. Certification from a nationally recognized organization (AAMA, NHA, NCCT or AMT) or must obtain within 6 months of hire. Minimum of one year of prior outpatient medical assistant experience preferred. BLS or ACLS certification or must obtain within 90 days of hire. Valid driver's license and reliable transportation Your Essential Duties: Assists with supply ordering and tracking by communicating supply needs Managing MA box work for productivity Timely rooming of patients, performing vital signs, taking family history, social history, medication consolidation, PHQ's, barriers today, immunization consolidation, history of present illness and review of systems. Complete any in-office standing orders including but not limited to A1C's, immunizations, retinal testing, DM foot exams, visual acuities, hearing test, and drug screens. Prepping exam room and patient for procedures, such as minor surgery, physicals, female exams, etc. Review quality measures and prepare for completion, if applicable. Clean examination rooms after each visit and at the end of each day. Restock exam rooms weekly and as needed. Call patients with lab and/or test results after provider has reviewed results and written recommendations. Return all patient phone calls promptly. Same day call-backs are preferred. All calls must be returned within 72 hours. Urgent calls should immediately be brought to the provider's attention. Document critical lab values/test results when received via telephone and immediately bring results and chart to provider. All PT/INR results should be brought with chart to the provider on the day in which results are received. Sample meds to be checked weekly for expiration dates and log completed. Complete all documentation related to childhood vaccinations - Vaccination record IRIS forms, parental consent/refusal forms. Log all injection lot #, expiration date, site. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. All documentation must be initialed, signed and dated. May be required to support other departments and HH locations as needed Regular and predictable attendance is an essential function of this position. Other job-related duties as assigned. Your Success Factors Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and national certification or registration as a Medical Assistant. Must be able to perform basic math computations. Must be proficient in computer use, including Microsoft Office. Ability to prioritize and multi-task. Knowledge and understanding of medical terminology Strong communication and interpersonal skills Commitment to patient confidentiality and adherence to HIPAA regulations Job Overview Working Conditions: Work Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. Physical/Mental Requirements: Prolonged periods of standing, walking, and working on a computer. May lift up to 15 pounds at times. Must be able to access and navigate various departments of a given location. Must be able to complete tasks in a noisy or stressful environment. Must be able to adhere to process protocol. Salary Description $20.54 - $29.24 an hour

Heritage Health is seeking a full-time (1.0 FTE) Counselor to join our team in Kellogg, Idaho. Who will work as part of a multidisciplinary team to provide mental health services. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. $3,000 Sign-On Bonus Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. Requirements LCSW, LPC, LCPC, LMFT, LAMFT or LMSW; Master's degree in human service field with post graduate experiences and clinical endorsement. Working knowledge of Administrative procedure of a Federally funded community health center. Computer skills necessary to maintain client charts and communication within the organization. Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check. Knowledge, Skills, and Abilities Required: Knowledge of industry standards and licensure rules and regulations. Participate in reciprocal feedback from counselors and clients. Previous experience in counseling. Adhere to code of ethics for licensed discipline. Knowledge of community resources and networking skills. Duties and Responsibilities: Provide direct therapeutic services. Maintain and audit counseling charts. Attend monthly Mental/Behavioral health meeting. Attend all staff, provider meetings, and other meetings as necessary. Compliance with documentation standards set by the state and federal guidelines. Assessment and diagnosis. Service note completion within 48 hours of contact. Knowledge and use of evidence-based best practice therapeutic models. Role modeling, organizational, communication and guest-relation skills. Willingness to attend and participate in off-site meetings and/or seminars. Regular and predictable attendance is an essential function of this position. Other duties as assigned. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Physical Demands: Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands or fingers to handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking/hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to solve complex practical problems Positive interpersonal, communication & persuasion skills over the phone, computer & in person Must be able to simultaneously manage several objectives and assign priorities Deal with a wide variety of variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written or oral form Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues Ability to work overtime as needed, maintain alertness & meet the controlled substance policy. Good judgment and sound decision making and conflict management skills to inspire confidence from the customer Manage complex analysis and use deductive reasoning Working Conditions: Work is normally performed in a typical interior/office work environment. Work may be demanding and chaotic at times. Exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.

Heritage Health is seeking a full-time (1.0 FTE) Primary Care Physician, either Family Medicine or Internal Medicine trained to join our team in Northern Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Salary: MD/DO $299,795 Benefits: Health Insurance: 100% coverage for medical, dental, and vision (PPO & HAS via Regence, Delta Dental, VSP) Life Insurance: 1x annual salary (optional additional coverage) Disability Insurance: Short-term & long-term options based on age & salary CME: $3,000 & 40 hours annually (pro-rated for part-time) License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: (Note: The following reflect full-time status. Actual totals will reflect actual FTE status.) 144 Hours Paid Time Off (PTO),56 Hours Extended Illness Bank (EIB), 80 Hours Company Recognized Holidays Loan Repayment: Up to $50,000 for a 2-year service commitment at an NHSC approved site. Top Reasons to Join Our Team: Mission-Driven Culture: We are dedicated to providing compassionate and comprehensive healthcare. Provider support: 24/7 Nurse Triage, Dietitians, and Pharmacy Services. Work Life Balance: No nights, 8-10-hour schedule, no hospital rotations, limited after-hours calls and no weekends. Team-Based Care: Collaborative team working together to provide the right service, in the right settings, for the best patient outcomes. Competitive Pay and Benefits: Including bonuses and relocation assistance. Requirements Board Certified/eligible at time of employment Active medical license in the state of ID by the time of employment Controlled Substance and DEA license by the time of employment BLS Certification by the American Heart Association Knowledge, Skills, and Abilities Required: Familiar with standard concepts, practices, and procedures within primary care. Able to work independently, but also within a group, contributing to the efforts of the entire team. Able to effectively manage and direct medical staff support activities while providing quality medical care. Able to receive detailed information through oral communications; express or exchange ideas by verbal communications. Excellent written and verbal communications, listening, and social skills. Able to interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems. A wide degree of creativity and latitude is expected. Relies on experience and judgment to plan and accomplish goals. Duties and Responsibilities: Scheduled Primary care visits per agreed upon FTE status Ability to see 15-20 patients per clinical day. Maintenance of hospital privileges (active or associate) is recommended. Hospital care is provided primarily through agreement with another practice. Maintains a program of comprehensive health for the family unit, to include preventive medicine, behavioral sciences, and community health. Prepares and reviews medical histories and obtains data through interviews. Examines patients, formulates differential diagnostic plans, defines and orders required diagnostic testing. Interprets examination findings and test results and implements treatment plans. Determines need for consultation and assists in medical care and treatment provided at the direction of other specialists. Participates in surgical procedures according to training, volume standards, and demonstrated ability. Provides supportive and definitive care to patients with serious medical and surgical conditions with appropriate consultation, based on documented and demonstrated proficiency. Manages medical services for the health care of families. Formulates plans and procedures for operating outpatient services directed toward health maintenance and ongoing health care of families by a physician who serves as their personal physician. Promotes positive interpersonal relationships with fellow employees, physicians and patients. Ensures confidentiality of patient information. Has regular and predictable attendance. Attends all monthly staff meetings and other meetings as requested. Participates in QA/QI activities. Attends all staff meetings. Participates on QA or other committees to promote better practice within the health centers. Role models strong leadership skills and promotes teamwork. Follows all established clinical protocols and procedures. Actively supports decision making of the Senior Management team. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. Regular and predictable attendance is an essential function of this position. Performs other duties as requested.

As an Advanced Practice Provider (NP/PA), you will provide comprehensive, patient-centered primary care to individuals and families across the lifespan. You will deliver high-quality medical services, including health assessments, diagnosis and treatment of acute and chronic conditions, preventive care, and patient education for our diverse patient population. By ensuring accessible, equitable, and culturally responsive care, you will support our mission to reduce health disparities and improve the overall health and well-being of the communities we serve. Salary: NP/PA $129,422.00 Benefits: Health Insurance: 100% coverage for medical, dental, and vision (PPO & HSA via Regence, Delta Dental, VSP) Life Insurance: 1x annual salary (optional additional coverage) Disability Insurance: Short-term & long-term options based on age & salary CME: $3,000 & 40 hours annually (pro-rated for part-time) License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: (Note: The following reflect full-time status. Actual totals will reflect actual FTE status.) 144 Hours Paid Time Off (PTO),56 Hours Extended Illness Bank (EIB), 80 Hours Company Recognized Holidays Loan Repayment: Up to $50,000 for a 2-year service commitment at an NHSC approved site. Top Reasons to Join Our Team: Mission-Driven Culture: We are dedicated to providing compassionate and comprehensive healthcare. Provider support: 24/7 Nurse Triage, Dietitians, and Pharmacy Services. Work Life Balance: No nights, 8-10-hour schedule, no hospital rotations, limited after-hours calls and no weekends. Team-Based Care: Collaborative team working together to provide the right service, in the right settings, for the best patient outcomes. Competitive Pay and Benefits: Including bonuses and relocation assistance. Requirements The Minimum Qualifications: • Physician Assistant: A medical license from the State of Idaho to practice medicine as a Physician Assistant under a Physician's supervision plus a medical certification from the National Commission on Certification of Physician Assistants Inc. (NCCPA) is required. The medical license must be free of restriction and no litigation or disciplinary actions may be pending against the incumbent. • Nurse Practitioner: Certified as a Family Nuse Practitioner (FNP) or Advanced Registered Nurse Practitioner (ARNP) in the State of Idaho or qualified to receive certification as an FNP or ARNP in the state of Idaho. State of Idaho RN or ability to receive licensure required. • Must have or ability to obtain Basic Life Support (BLS) certification, DEA and State of Idaho Controlled Substance Registration numbers. • 2 or more years of experience as a primary care provider is preferred. Your Essential Duties: • In accordance with standard of care and within scope of practice, provides primary care to patients through diagnosis, treatment, and management of acute and chronic problems in accordance with standards of care as described in Principles of Practice, protocols, and scope of practice as approved by supervising physician and Board of Medicine. • Consult with other clinic providers, specialists, and health care professionals as appropriate. • Supervises or coordinates the activities of patient care and support staff. • Collaborates with other health care providers as part of a multidisciplinary team to provide comprehensive patient care. • In coordination with other clinic staff, maintains system of quality assessment and assurance in accordance with quality assurance plan. • Participates in program planning, development, implementation and evaluation relating to specific job, clinic, and program functions. • Participates in staff meetings, conferences, and in-service training and continuing education. • May be asked to participate in a shared call system with other providers. • Responsible for accurate, timely, and complete documentation in patient records. Including providing appropriate code level and diagnosis of patient visits using CPT & ICD-10 coding standards. • Counsels and educates patients and family members regarding health maintenance, disease prevention, diagnosis, treatment, and need for follow-up as appropriate for each visit. Verify and document the patient's understanding of diagnosis, treatment and follow-up recommendations. • Perform minor procedures and in-house lab work in accordance with Heritage Health policy and qualifications. • Practices safety, environmental, and/or infection control methods. • Participates in QA/QI activities. • May be required to work with frequent interruptions and respond appropriately to unexpected situations. • Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. • Regular and predictable attendance is an essential function of this position. • Performs miscellaneous job-related duties as assigned. Your Success Factors: • Ability to perform medical examinations using standard medical procedures. • Knowledge of patient care charts and patient histories. • Ability to react calmly and effectively in emergency situations. • Knowledge of primary care principles and practices. • Skill in preparing and maintaining patient records. • Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration. • Knowledge of clinical operations and procedures. • Ability to maintain quality, safety, and/or infection control standards. • Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in the area of expertise. • Knowledge of CPR and emergency medical procedures. • Ability to educate patients and/or families as to the nature of the disease and to provide instruction on proper care and treatment. • Ability to clearly communicate medical information to professional practitioners and/or the general public. • Knowledge of related accreditation and certification requirements. • Ability to observe, assess, and record symptoms, reactions, and progress. Salary Description $129,422.00

Heritage Health is hiring a full-time (1.0 FTE) Dental Assistant to join our friendly and fast-paced team in Coeur d'Alene, Idaho. Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits $3,000 Sign-On Bonus Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary up to $200k (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. Schedule: In this role, you will support the daily operations of our dental clinic by assisting dentists and dental hygienists in delivering high-quality, patient-centered care. As a Dental Assistant, you will play a vital role in enhancing the patient experience and ensuring the efficiency of the dental department. Your responsibilities will include performing intraoral x-rays, assisting with documentation of existing conditions and treatment plans, and ensuring a smooth handoff to the dental scheduling team. You'll be a key contributor to a positive, welcoming environment that reflects Heritage Health's commitment to excellence in care. Requirements BLS certification, required or must be obtained within 90 days of hire Completion of an accredited dental assistant program, preferred. Completion of externship or federally registered apprenticeship program, preferred Experience with Dentrix Enterprise and Dexis, preferred Previous experience as a dental assistant is preferred, but entry-level candidates with relevant work experience will be considered. Your Essential Duties: Welcome and prepare patients for treatment. Aide in explaining procedures and ensure patient comfort throughout the appointment. Prepare for and assist the dentist(s) or dental hygienist(s) during various dental procedures using four-handed practices chairside. Take diagnostic x-rays for the dentist(s) to determine extent of any decay and disease. May perform complex or specialized radiography under direct supervision of Dental Assistant Supervisor or dentist(s). Obtain vitals and update medical history of patient, highlighting significant information for dentist's review. Record areas of existing restorations, enter and treatment plan decay and other pathoses as diagnosed by dentist. Educate patients on oral hygiene technique, post-treatment care, and preventative measures as instructed by dentist(s) or dental hygienist(s). Ensure accurate patient documentation including, but not limited to health history, consent forms, treatment plans, progress notes, and referrals under the supervision of the dentist(s). Apply knowledge of proper technique of all dental procedures and materials. Ensure dental tools, equipment, and treatment area are properly sterilized and/or sanitized and maintained according to health and safety standards. Assist with ordering and maintaining dental supplies and equipment, ensuring everything is in stock and in good condition. Practice universal precautions and follow infection control procedures. Assist Dental Sterilization Technician, Dental Hygienists, and Dentists as needed. May perform administrative duties such as scheduling appointments, confirming patient visits, and handling patient inquiries. Maintain familiarity of and compliance with all Heritage Health policies and procedures, OSHA, HIPAA, and state regulations. Attend and actively participate in all required meetings and in-services. Promote positive interpersonal relationships with fellow employees, dentists, and patients. Regular and predictable attendance is an essential function of this position. Perform miscellaneous job-related duties as assigned. Perform all functions to which he/she is certified for under supervision of a dentist as required by Idaho State Law including, but not limited to: Rubber dam placement and removal Retraction cord placement and removal Placing temporary restorations Placing and removing matrix band and wedge Pit and fissure sealants Coronal polish and fluoride application Application of silver diamine fluoride Suture removal Administration of nitrous oxide Fabrication of temporary crowns Perform miscellaneous job-related duties as assigned. Your Success Factors: Strong communication and interpersonal skills. Detail-oriented with excellent organizational and time management skills. Ability to manage several tasks simultaneously without compromising quality or accuracy. Knowledge of dental procedures, terminology, and equipment. Ability to follow safety and infection control protocols. Ability to work well both independently and as part of a team Job Overview: Working Conditions: Work is normally performed in a typical interior/dental clinic work environment in a medical and dental clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. Physical/Mental Requirements: Prolonged periods of standing and working on a computer. May lift up to 15 pounds at times. Must be able to access and navigate various departments of a given location. Must be able to complete tasks in a noisy or stressful environment. Must be able to adhere to process protocol. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues. Salary Description $23.23 - $33.07

Heritage Health seeks to provide access to its community by offering expanded hours for acute care needs, including weekends, to reduce utilization of urgent care and emergency rooms. As a Provider working in a walk-in/Rapid Care clinic environment, you will provide comprehensive, patient-centered care to individuals and families with acute and chronic needs requiring immediate access to care. This role will not carry a patient panel. You will deliver high-quality medical services, including health assessments, diagnosis, and treatment of acute and chronic conditions, preventive care, and patient education for our diverse patient population, including pediatrics. By ensuring accessible, equitable, and culturally responsive care, you will support our mission to reduce health disparities and improve the overall health and well-being of the communities we serve. Salary: MD/DO $299,795.00 Benefits: Health Insurance: 100% coverage for medical, dental, and vision (PPO & HAS via Regence, Delta Dental, VSP) Life Insurance: 1x annual salary (optional additional coverage) Disability Insurance: Short-term & long-term options based on age & salary CME: $3,000 & 40 hours annually (pro-rated for part-time) License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: (Note: The following reflect full-time status. Actual totals will reflect actual FTE status.) 144 Hours Paid Time Off (PTO),56 Hours Extended Illness Bank (EIB), 80 Hours Company Recognized Holidays Loan Repayment: Up to $50,000 for a 2-year service commitment at an NHSC approved site. Top Reasons to Join Our Team: Mission-Driven Culture: We are dedicated to providing compassionate and comprehensive healthcare. Provider support: 24/7 Nurse Triage, Dietitians, and Pharmacy Services. Work Life Balance: No nights, 8-10-hour schedule, no hospital rotations, limited after-hours calls and no weekends. Team-Based Care: Collaborative team working together to provide the right service, in the right settings, for the best patient outcomes. Competitive Pay and Benefits: Including bonuses and relocation assistance. Requirements Minimum qualifications: Doctor of Medicine/Doctor or Osteopathy (MD/DO) National certification as a Physician in a relevant specialty Current, unrestricted license to practice in the state of Idaho (or ability to obtain prior to start). No litigation or disciplinary actions may be pending against the incumbent. Current DEA Registration (or ability to obtain prior to start) Current Basic Life Support (BLS) Certification Current Controlled Substance License (or ability to obtain prior to start) 2 or more years of experience as a primary care provider is preferred. Urgent care experience is preferred but not required. Willingness to work weekends as part of a 3 (three) 12-hour patient-facing shift, or part of a 4 (four) 10-hour shift. Knowledge, Skills, and Abilities Required: Your Essential Duties: In accordance with standard of care and within scope of practice, provides care to patients through diagnosis, treatment, and management of acute and chronic problems in accordance with standards of care as described in Principles of Practice, protocols, and scope of practice as approved by supervising physician and Board of Medicine. Consult with other clinic providers, specialists, and health care professionals as appropriate. Directs and guides support staff in delivering coordinated patient care. Collaborates with other health care providers as part of a multidisciplinary team to provide comprehensive patient care. In coordination with other clinic staff, maintains system of quality assessment and assurance in accordance with quality assurance plan. Participates in program planning, development, implementation and evaluation relating to specific job, clinic, and program functions that occur during regular business hours regardless of scheduled, patient-facing days in clinic. Participates in staff meetings, conferences, and in-service training and continuing education. May be asked to participate in a shared call system with other providers that occur during regular business hours regardless of scheduled, patient-facing days in clinic. Responsible for accurate, timely, and complete documentation in patient records. Including providing appropriate code level and diagnosis of patient visits using CPT & ICD-10 coding standards. Counsels and educates patients and family members regarding health maintenance, disease prevention, diagnosis, treatment, and need for follow-up as appropriate for each visit. Verify and document the patient's understanding of diagnosis, treatment and follow-up recommendations. Perform minor procedures and in-house lab work in accordance with Heritage Health policy and qualifications. Practices safety, environmental, and/or infection control methods. Participates in QA/QI activities. May be required to work with frequent interruptions and respond appropriately to unexpected situations. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. Regular and predictable attendance is an essential function of this position. Performs miscellaneous job-related duties as assigned. Your Success Factors: • Ability to perform medical examinations using standard medical procedures. • Knowledge of patient care charts and patient histories. • Ability to react calmly and effectively in emergency situations. • Knowledge of primary care principles and practices. • Skill in preparing and maintaining patient records. • Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration. • Knowledge of clinical operations and procedures. • Ability to maintain quality, safety, and/or infection control standards. • Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in the area of expertise. • Knowledge of CPR and emergency medical procedures. • Ability to educate patients and/or families as to the nature of the disease and to provide instruction on proper care and treatment. • Ability to clearly communicate medical information to professional practitioners and/or the general public. • Knowledge of related accreditation and certification requirements. • Ability to observe, assess, and record symptoms, reactions, and progress. Salary Description $299,795

Heritage Health is seeking a full-time (1.0 FTE) compassionate and dedicated Clinician to join our Assertive Community Treatment (ACT) team in Coeur d'Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. Now Offering a $3,000 Sign-On Bonus! Schedule: In this role, you will build and sustain therapeutic relationships with clients in diverse settings, including hospitals, homes, and community environments. You'll collaborate with clients to develop and adapt individualized treatment plans that reflect their goals and evolving needs, while advocating for their rights and ensuring their voices remain central in care decisions. You'll coordinate with community partners to integrate holistic supports, provide education and guidance to families and caregivers, deliver individual supportive therapy, respond to crises, and lead the Individual Treatment Team (ITT) by offering clinical oversight to ensure cohesive, client-centered service delivery. Requirements Current licensure as LMSW, LCSW, LPC, LMFT, or LAMFT. Master's degree in a human services field (e.g., social work, counseling, psychology), with postgraduate clinical experience and appropriate clinical endorsement. Demonstrated knowledge of administrative procedures related to Federally Qualified Health Centers (FQHCs) or other federally funded community health settings. Proficiency in computer applications required for maintaining electronic health records (EHR) and effective internal communication. Essential Functions: Deliver direct therapeutic services to clients, utilizing evidence-based practices. Conduct assessments and provide accurate clinical diagnoses. Maintain up-to-date and compliant counseling charts; routinely audit for accuracy and completeness. Complete service notes within 48 hours of client contact in alignment with documentation standards. Participate in daily ACT team meetings (Monday through Friday) to ensure coordinated care. Attend monthly Mental/Behavioral Health meetings, as well as staff, provider, and other organizational meetings as required. Ensure compliance with state and federal documentation and se4rvice delivery guidelines. Demonstrate knowledge and application of evidence -based therapeutic models and best practices. Exhibit professional role modeling, organizational, communication, and client engagement skills. Attend and actively participate in off-site trainings, meetings, and seminars as needed. Maintain regular and predictable attendance, as it is an essential function of this position. Coordinate and participate in the activities of the Individual Treatment Team (ITT), including building a comprehensive understanding of each client's life circumstances, goals, and preferences, collaborating with clients to develop and revise individualized treatment plans, presenting treatment options and ensuring plans are responsive to evolving client needs, advocating for client rights, wishes, and personalized care preferences. Perform other related duties as assigned to support program goals and client outcomes. Key Success Factors: In-depth understanding of industry standards, as well as state and federal licensure rules and regulations. Ability to engage in and apply reciprocal feedback from both colleagues and clients to improve service delivery. Proven experience providing therapeutic counseling services in a clinical or community-based setting. Strong commitment to professional ethics, with strict adherence to the code of ethics governing licensed disciplines. Comprehensive knowledge of local community resources and demonstrated networking abilities to support integrated care. Familiarity with the Assertive Community Treatment (ACT) model and a clear understanding of how its service delivery differs from traditional approaches. Hands-on experience delivering at least one ACT community-based service-such as Community-Based Rehabilitation Services (CBRS), Case Management (CM), or Peer Support Services (PSS)-or completion of a minimum six-month direct-service internship with an ACT team. Job Overview Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Ability to solve complex practical problems. Positive interpersonal, communication & persuasion skill over the phone, computer & in person. Must be able to simultaneously manage several objectives and assign priorities. Deal with a wide variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form. Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues. Demonstrated good judgment, sounds decision-making, and effective conflict management skills that inspire confidence and trust form clients and stakeholders. Ability to conduct complex analysis and apply deductive reasoning to draw logical, informed conclusions. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday Reaching with hands and arms occurs approximately one-third of the workday Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time) Requires frequent verbal communication and active listening (over two-thirds of the time) Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time Rarely required to lift more than 41 pounds Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively

Full-time Description Heritage Health is seeking a full-time (1.0 FTE) Certified Medical Assistant to join our team in Rathdrum, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. A $3,000 sign-on bonus is available to new team members as part of this opportunity. Schedule: Monday-Thursday, 6:30am-5:00pm Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours PTO (Paid Time Off) 56 hours EIB (Extended Illness Bank) 80 hours Company Holidays (for full-time employees) Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. We are seeking a compassionate and detail-oriented Certified Medical Assistant to join our team in delivering high-quality, patient-centered care within a community health setting. As a key member of our clinical team, you will support providers in a variety of tasks that ensure smooth and effective patient care. Requirements Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant. Certification from a nationally recognized organization (AAMA, NHA, NCCT or AMT) or must obtain within 6 months of hire. Minimum of one year of prior outpatient medical assistant experience preferred. BLS or ACLS certification or must obtain within 90 days of hire. Valid driver's license and reliable transportation Your Essential Duties: Assists with supply ordering and tracking by communicating supply needs Managing MA box work for productivity Timely rooming of patients, performing vital signs, taking family history, social history, medication consolidation, PHQ's, barriers today, immunization consolidation, history of present illness and review of systems. Complete any in-office standing orders including but not limited to A1C's, immunizations, retinal testing, DM foot exams, visual acuities, hearing test, and drug screens. Prepping exam room and patient for procedures, such as minor surgery, physicals, female exams, etc. Review quality measures and prepare for completion, if applicable. Clean examination rooms after each visit and at the end of each day. Restock exam rooms weekly and as needed. Call patients with lab and/or test results after provider has reviewed results and written recommendations. Return all patient phone calls promptly. Same day call-backs are preferred. All calls must be returned within 72 hours. Urgent calls should immediately be brought to the provider's attention. Document critical lab values/test results when received via telephone and immediately bring results and chart to provider. All PT/INR results should be brought with chart to the provider on the day in which results are received. Sample meds to be checked weekly for expiration dates and log completed. Complete all documentation related to childhood vaccinations - Vaccination record IRIS forms, parental consent/refusal forms. Log all injection lot #, expiration date, site. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. All documentation must be initialed, signed and dated. May be required to support other departments and HH locations as needed Regular and predictable attendance is an essential function of this position. Other job-related duties as assigned. Your Success Factors Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and national certification or registration as a Medical Assistant. Must be able to perform basic math computations. Must be proficient in computer use, including Microsoft Office. Ability to prioritize and multi-task. Knowledge and understanding of medical terminology Strong communication and interpersonal skills Commitment to patient confidentiality and adherence to HIPAA regulations Job Overview Working Conditions: Work Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. Physical/Mental Requirements: Prolonged periods of standing, walking, and working on a computer. May lift up to 15 pounds at times. Must be able to access and navigate various departments of a given location. Must be able to complete tasks in a noisy or stressful environment. Must be able to adhere to process protocol. Salary Description $20.54 - $29.24 an hour

Heritage Health seeks to provide access to its community by offering expanded hours for acute care needs, including weekends, to reduce utilization of urgent care and emergency rooms. As a Provider working in a walk-in/Rapid Care clinic environment, you will provide comprehensive, patient-centered care to individuals and families with acute and chronic needs requiring immediate access to care. This role will not carry a patient panel. You will deliver high-quality medical services, including health assessments, diagnosis, and treatment of acute and chronic conditions, preventive care, and patient education for our diverse patient population, including pediatrics. By ensuring accessible, equitable, and culturally responsive care, you will support our mission to reduce health disparities and improve the overall health and well-being of the communities we serve. Salary: NP/PA $129,422.00 Benefits: Health Insurance: 100% coverage for medical, dental, and vision (PPO & HAS via Regence, Delta Dental, VSP) Life Insurance: 1x annual salary (optional additional coverage) Disability Insurance: Short-term & long-term options based on age & salary CME: $3,000 & 40 hours annually (pro-rated for part-time) License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: (Note: The following reflect full-time status. Actual totals will reflect actual FTE status.) 144 Hours Paid Time Off (PTO),56 Hours Extended Illness Bank (EIB), 80 Hours Company Recognized Holidays Loan Repayment: Up to $50,000 for a 2-year service commitment at an NHSC approved site. Top Reasons to Join Our Team: Mission-Driven Culture: We are dedicated to providing compassionate and comprehensive healthcare. Provider support: 24/7 Nurse Triage, Dietitians, and Pharmacy Services. Work Life Balance: No nights, 8-10-hour schedule, no hospital rotations, limited after-hours calls and no weekends. Team-Based Care: Collaborative team working together to provide the right service, in the right settings, for the best patient outcomes. Competitive Pay and Benefits: Including bonuses and relocation assistance. Requirements Minimum qualifications: Graduate of an accredited Nurse Practitioner (FNP, ARNP) or Physician Assistant program National certification as NP, PA (NCCPA) Current, unrestricted license to practice in the state of Idaho (or ability to obtain prior to start). No litigation or disciplinary actions may be pending against the incumbent. Current DEA Registration (or ability to obtain prior to start) Current Basic Life Support (BLS) Certification Current Controlled Substance License (or ability to obtain prior to start) 2 or more years of experience as a primary care provider is preferred. Urgent care experience is preferred but not required. Willingness to work weekends as part of a 3 (three) 12-hour patient-facing shift, or part of a 4 (four) 10-hour shift. Knowledge, Skills, and Abilities Required: Your Essential Duties: In accordance with standard of care and within scope of practice, provides care to patients through diagnosis, treatment, and management of acute and chronic problems in accordance with standards of care as described in Principles of Practice, protocols, and scope of practice as approved by supervising physician and Board of Medicine. Consult with other clinic providers, specialists, and health care professionals as appropriate. Directs and guides support staff in delivering coordinated patient care. Collaborates with other health care providers as part of a multidisciplinary team to provide comprehensive patient care. In coordination with other clinic staff, maintains system of quality assessment and assurance in accordance with quality assurance plan. Participates in program planning, development, implementation and evaluation relating to specific job, clinic, and program functions that occur during regular business hours regardless of scheduled, patient-facing days in clinic. Participates in staff meetings, conferences, and in-service training and continuing education. May be asked to participate in a shared call system with other providers that occur during regular business hours regardless of scheduled, patient-facing days in clinic. Responsible for accurate, timely, and complete documentation in patient records. Including providing appropriate code level and diagnosis of patient visits using CPT & ICD-10 coding standards. Counsels and educates patients and family members regarding health maintenance, disease prevention, diagnosis, treatment, and need for follow-up as appropriate for each visit. Verify and document the patient's understanding of diagnosis, treatment and follow-up recommendations. Perform minor procedures and in-house lab work in accordance with Heritage Health policy and qualifications. Practices safety, environmental, and/or infection control methods. Participates in QA/QI activities. May be required to work with frequent interruptions and respond appropriately to unexpected situations. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. Regular and predictable attendance is an essential function of this position. Performs miscellaneous job-related duties as assigned. Your Success Factors: • Ability to perform medical examinations using standard medical procedures. • Knowledge of patient care charts and patient histories. • Ability to react calmly and effectively in emergency situations. • Knowledge of primary care principles and practices. • Skill in preparing and maintaining patient records. • Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration. • Knowledge of clinical operations and procedures. • Ability to maintain quality, safety, and/or infection control standards. • Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in the area of expertise. • Knowledge of CPR and emergency medical procedures. • Ability to educate patients and/or families as to the nature of the disease and to provide instruction on proper care and treatment. • Ability to clearly communicate medical information to professional practitioners and/or the general public. • Knowledge of related accreditation and certification requirements. • Ability to observe, assess, and record symptoms, reactions, and progress. Salary Description $129,422.00

Heritage Health is seeking a full-time (1.0 FTE) Primary Care Physician, either Family Medicine or Internal Medicine trained to join our team in Northern Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Salary: MD/DO $299,795 Benefits: Health Insurance: 100% coverage for medical, dental, and vision (PPO & HSA via Regence, Delta Dental, VSP) Life Insurance: 1x annual salary (optional additional coverage) Disability Insurance: Short-term & long-term options based on age & salary CME: $3,000 & 40 hours annually (pro-rated for part-time) License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: (Note: The following reflect full-time status. Actual totals will reflect actual FTE status.) 144 Hours Paid Time Off (PTO),56 Hours Extended Illness Bank (EIB), 80 Hours Company Recognized Holidays Loan Repayment: Up to $50,000 for a 2-year service commitment at an NHSC approved site. Top Reasons to Join Our Team: Mission-Driven Culture: We are dedicated to providing compassionate and comprehensive healthcare. Provider support: 24/7 Nurse Triage, Dietitians, and Pharmacy Services. Work Life Balance: No nights, 8-10-hour schedule, no hospital rotations, limited after-hours calls and no weekends. Team-Based Care: Collaborative team working together to provide the right service, in the right settings, for the best patient outcomes. Competitive Pay and Benefits: Including bonuses and relocation assistance. Requirements Minimum qualifications: Board Certified/eligible at time of employment Active medical license in the state of ID by the time of employment Controlled Substance and DEA license by the time of employment BLS Certification by the American Heart Association Knowledge, Skills, and Abilities Required: Familiar with standard concepts, practices, and procedures within primary care. Able to work independently, but also within a group, contributing to the efforts of the entire team. Able to effectively manage and direct medical staff support activities while providing quality medical care. Able to receive detailed information through oral communications; express or exchange ideas by verbal communications. Excellent written and verbal communications, listening, and social skills. Able to interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems. A wide degree of creativity and latitude is expected. Relies on experience and judgment to plan and accomplish goals. Duties and Responsibilities: Scheduled Primary care visits per agreed upon FTE status Ability to see 15-20 patients per clinical day. Maintenance of hospital privileges (active or associate) is recommended. Hospital care is provided primarily through agreement with another practice. Maintains a program of comprehensive health for the family unit, to include preventive medicine, behavioral sciences, and community health. Prepares and reviews medical histories and obtains data through interviews. Examines patients, formulates differential diagnostic plans, defines and orders required diagnostic testing. Interprets examination findings and test results and implements treatment plans. Determines need for consultation and assists in medical care and treatment provided at the direction of other specialists. Participates in surgical procedures according to training, volume standards, and demonstrated ability. Provides supportive and definitive care to patients with serious medical and surgical conditions with appropriate consultation, based on documented and demonstrated proficiency. Manages medical services for the health care of families. Formulates plans and procedures for operating outpatient services directed toward health maintenance and ongoing health care of families by a physician who serves as their personal physician. Promotes positive interpersonal relationships with fellow employees, physicians and patients. Ensures confidentiality of patient information. Has regular and predictable attendance. Attends all monthly staff meetings and other meetings as requested. Participates in QA/QI activities. Attends all staff meetings. Participates on QA or other committees to promote better practice within the health centers. Role models strong leadership skills and promotes teamwork. Follows all established clinical protocols and procedures. Actively supports decision making of the Senior Management team. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. Regular and predictable attendance is an essential function of this position. Performs other duties as requested.