Hersha Hospitality jobs in Chicago, IL - 101 jobs

Opportunity: Laundry Attendant Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Your Growth Path Room Attendant - Housekeeping Supervisor - Executive Housekeeper Your Focus * Sort, count, and pre-treat soiled linen in preparation for laundering. * Load and unload washers and dryers. * Maintain equipment as trained. * Fold, store and distribute towels and linens. * Practice safe work habits and wear protective safety equipment. * Assist with other housekeeping tasks in the event of staffing shortages. * Maintain clean work areas. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * Prior housekeeping experience is desirable. HHM Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, weekends or alternate shifts. * Requires standing for extended periods, walking, pushing, pulling, bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending. * Operate heavy machinery and use cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

About Us Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. Let your adventure begin at Hotel Chicago Downtown, Autograph Collection! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities * Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. * Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. * Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. * Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. * Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. * Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic administrative knowledge such as business letters, formats, and telephone etiquette. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite. * Ability to follow written and verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $26.00 - $27.65 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Responsible for the timely delivery of food and ensuring that plate presentations and food quality are of the highest standard possible. Responsibilities Responsible for the timely delivery of food and ensuring that plate presentations and food quality are of the highest standard possible. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant. Maintain complete knowledge of and comply with all departmental policies and service procedures Maintain complete knowledge of all liquor brands, wines, beers, and non-alcoholic selections, glassware and garnishes in the restaurant. Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving. Maintain complete knowledge of correct maintenance and use of equipment, and use equipment only as intended. Maintain knowledge of P.O.S. and manual systems. Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. Qualifications Education/Formal Training High school education or equivalent. Valid Food Handler's Certification required. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of restaurant operations. Must have availability for flexible scheduling Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with a minimum of supervision. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -Able to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must be able to see minute objects at arm's length, to read meters and controls. Environment Physically strenuous -continual standing, walking, bending and lifting in indoor environment. Intermittent exposure to extreme heat (dishroom & kitchen) and cold (coolers & freezers). Benefits Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program $18 - $24/hourly

About Us Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. Let your adventure begin at Hotel Chicago Downtown, Autograph Collection! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors. Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats. Essential Duties and Responsibilities * Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling. * Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. * Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands. * Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. * Answer security telephone and safety hotline calls and respond in a timely manner based on priority. * Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. * Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Maintain a professional appearance and manner at all times. * Can communicate well with guests. * Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. * Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. * Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation. * Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation. * Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation. * Sufficient manual dexterity in hands with or without reasonable accommodation. * Ability to climb stairs and ladders at a rapid pace with or without reasonable accommodation. * Ability to perform duties within extreme temperature ranges with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $25.15 - $25.15 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the room and related areas. Recommends the area's budget and manages expenses within approved budget constraints. The major areas of responsibility/management include: the front office, guest services, housekeeping, security and gift shop. May have responsibility for recreation and tennis. May participate in total hotel management as a member of the Hotel Executive Committee. Responsibilities Manage the human resources functions in the division in order to attract, retain and motivate the employees; interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Manages check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. May need to fill in for various roles within the rooms department as the demands of business requires (Front Office and Housekeeping roles). Manages guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Monitors and regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Maximizing revenue in each phone/desk transaction. (Sell from the top down and offer specials last) Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Manages the standard procedures for cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. Maintains a friendly, cheerful and courteous demeanor at all times. Ensures that the overall operation of the front desk is completed daily. Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets. Works closely with housekeeping and maintenance to ensure property is maintained. Hiring, motivating and training of staff. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience. Experience Four to five years of employment in a related position with this company or other organization(s). Knowledge/Skills This includes experiential knowledge required for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Supervisory/management skills. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to respond to guest requests and questions over the phone Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner. Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment. Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments. Bending/kneeling -must be able to accomplish any task required of associates within assigned departments. Mobility -must be able to accomplish any task required of associates within assigned departments. Continuous standing -must be able to accomplish any task required of associates within assigned departments. Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week. Driving required as necessary Environment Inside hotel and office environment 95% of shift Benefits Medical, dental, & vision insurance Independent PTO Program Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $115,000 - $125,000/Annual

The Door Attendant sets the tone for Sonesta's mission of “Wowing” our guests with Amazing Moments. Assist incoming and outgoing guests in entering/exiting the hotel and storing luggage on occasion. Principle duties and responsibilities (Essential Functions) include: Greet guests. Open doors and assist guests/visitors entering and leaving property. Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Qualifications and Skills Professional verbal communication skills. Excellent interpersonal and customer service skills including dealing with difficult guests. Excellent organizational skills and attention to detail. The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time Additional Job Information/Anticipated Pay Range Additional Job Information/Anticipated Pay Range Pay range $14.75 to 15.75 per hour. Pay rate outlined follows contract requirements. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including: • Medical and Dental Insurance • Paid Vacation and Sick Days • Paid Holidays • Pension • Legal Services • Maternity and Parental Leave Go Beyond @SonestaHotels WHO WE ARE We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Why us? Why Us - The Blackstone (1) Supervise and coordinate the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations. Assist and support the Director of Finance in maintaining control over income, expenses and the assets and liabilities of the hotel. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls. May recommend and implement operational changes. Responsibilities Supervise the Payroll, Accounts Payable, Accounts Receivable, Cashier and Night Audit employees; interview, recommend hiring, train, develop, empower, schedule, coach and counsel, recommend and conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Supervise the daily accounting operations ensuring compliance with the SOPs and Federal, State and local laws and regulations. Analyze and reconcile all general ledger accounts and bank statements to ensure financial information is available and accurate. Prepare financial statements and reports to ensure accurate, timely information is available for management. Assist in the compilation and preparation of the annual budget, forecasts, taxes and other financial reports to provide support thus ensuring accurate, timely information is available for management and owners. Train, monitor and coordinate the implementation and maintenance of financial and cash controls and information flow throughout the other departments in the hotel to ensure compliance, accurate records and minimize liabilities, losses and expenses. Resolve problems and ensure maintenance of the accounting systems and equipment to ensure smooth operations. Analyze and be familiar with tenants, leases and rent reports and ensure hotel is in compliance with hotel leases and management contracts. Has a fiduciary responsibility to company and management. Assumes the responsibilities of the Director of Finance in his/her absence. Qualifications Education/Formal Training A four-year college degree (accounting preferred) or equivalent education/experience. Experience One to two years of employment in hospitality management or hospitality accounting Knowledge/Skills Requires knowledge of all the functions performed by the subordinate reporting directly or indirectly to the Hotel Director of Finance. Requires advanced knowledge of the accounting, finance and hospitality professions. Requires experiential knowledge for management of people and complex problems. Requires ability to analyze activities or information involving some original data manipulation or interpretation to arrive at logical conclusions. Ability to make decisions guided by established policies and procedures. Ability to communicate so as to provide information and services, supervisory skills. In addition to these fundamental requirements, an Assistant Director of Finance must also be knowledgeable in the following areas: Office Management, Bank Reconciliations, Preparation of State and Federal Reports, Training of Accounting staff employees, Conducting or participating in meetings, Analysis of Balance Sheet Accounts, Preparation of Journal entries, closing the books and preparing the Balance, Sheet Package, Interviewing and evaluation of applicants as well as current employees Excellent hearing required to train and deal with management, employees. Excellent vision required to read reports, computer, etc. Excellent speech communication skills required to train and deal with management, employees. Excellent comprehension and literacy required for reports, computers, ledgers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling, carrying - limited lifting, pushing, pulling or carrying up to 15-20 lbs. Generally boxes, computer equipment. Limited bending/kneeling required when arranging supplies or equipment. Mobility - limited, between offices and departments. Infrequent continuous standing, climbing or driving required. Environment Work inside 95% of work period. Benefits Eligible to participate in Sage bonus plan. Up to 20% of your salary. Unlimited paid time off Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit $50 cell phone reimbursement Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution Eligible to enroll in Health, Dependent and Commuter flexible spending accounts Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance Company-paid short-term disability WINFertility guidance for those enrolled in Sage medical plan Calm Health Application Subscription Tuition Reimbursement of up to $2,000 per calendar year Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $73,000.00 - USD $76,000.00 /Yr.

We are seeking a skilled Maintenance Technician to join our hotel team. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, public areas, and equipment. You will work closely with other members of the team to ensure that our hotel is always in top condition for our guests. Responsibilities Perform routine maintenance tasks, such as painting, plumbing, and electrical repairs Respond to guest requests for maintenance assistance in a timely and friendly, professional manner Inspect and maintain all guest rooms, public areas, and equipment to ensure they are in good working order Perform preventative maintenance on all hotel equipment and systems Assist with the installation of new equipment and systems as needed Maintain accurate records of all maintenance and repair work performed Ensure that all work is performed safely and in compliance with all applicable regulations and standards Requirements High school diploma or equivalent Previous experience as a maintenance technician, preferably in a hotel or hospitality setting Strong knowledge of plumbing, electrical, and HVAC systems Ability to read and interpret technical manuals and schematics Excellent problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. Compensation: $25.00 - $27.00 per hour, commensurate with experience How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsible for providing quality guest service within the guidelines specified by hotel management. Assist in leading all Front Office operations by setting and maintaining a high level of guest service. Provide support for the line staff, scheduling, and training of Front Office employees. Some of your responsibilities include: Supervise all duties performed by the team. Create and post all employee schedules in a timely manner. Coach, counsel, and discipline employees when necessary, using correct documentation and techniques. Ensure that all employees are posted at their stations on time, and that they complete their essential duties before their departure. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). Train and monitor all service levels provided by employees to guests and other fellow employees. Meet or exceed levels of service required by the Mystery Shopper Survey. Maintain all operational supplies, make sure expenses and labor costs are meeting budgeted requirements. Ensure all employees follow cash and credit handling procedures. Accountable for the "guest ledger" and its proper daily maintenance. What You Bring 1 year of supervisory experience in hospitality or similar industry. Bachelor's Degree is preferred. Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity. Ability to verbally communicate effectively and professionally. Experience using Opera and Microsoft Office Suite. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Responsibilities Position is responsible for long and short term planning and day-to-day operations of the kitchen and related areas. Recommends menu and procedural changes. Recommends the budget and manages food and labor costs within approved budget constraints. Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product. Manage associates and managers in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate. Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. Execute and promote the Accident Prevention Program to minimize liabilities and related expenses. Qualifications Education/Formal Training Four-year college degree or equivalent education/experience. Manager Allergens Certification Food Safety Certification Experience Experience required by position is five to ten years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Requires oral and written communication skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting objects, 30-35 pounds, 3 to 5 times during the course of the shift (i.e. top round, prime rib, frozen boxes). Carrying, (ranging from clipboard to food products to small equipment). Kneeling -during times of inspections for proper cleanliness and monitoring once a week, as well as during lifting. Full mobility is required in order to usually inspect and monitor the kitchen environment. Continuous standing -while expediting, or cooking or inspecting. Anywhere from brief periods (15 minutes) to longer periods (1 hour). At least 50% of the day. Must be able to communicate with employees. Must be able to hear machinery, for safety reasons. Must have excellent comprehension and literacy to read and write, as well as analyze to fulfill budget. Environment Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits Medical, dental, & vision insurance Independent PTO Program Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $85,000 - $100,000/Annual

The Housekeeping Supervisor (HS) works with the Housekeeping Manager to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel. The Housekeeping Supervisor is responsible for delivering clean rooms for occupancy that meet the brand's time, product and placement standards. Job Description DUTIES AND RESPONSIBILITIES: * Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. * Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary and other human resources-related actions. * Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed. * Assist with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties. * Assist with scheduling and room cleaning assignments to ensure proper coverage. * May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure guest satisfaction and owner expectations. * Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies. * Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order. * Manage procedures of lost and found items. * Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. * Ensure compliance with federal, state and local laws regarding health and safety services. * Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: * High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience. * Previous background from the extended stay industry preferred. * Ability to speak, read, and write fluent English; other languages beneficial. * Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information. * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. * Problem solving, reasoning, motivating, organizational and training abilities. * Experience with Microsoft Office preferred. * Frequently standing up, bending, climbing, kneeling, and moving about the facility. * Will be required to regularly use commercial cleaning chemicals. * Carrying, lifting or pulling items weighing up to 50 pounds. * Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay Range $21.60 - $22.00. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Opportunity: Engineer Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineering Supervisor - Chief Engineer - Area Chief Engineer Your Focus Conduct room inspections and identify repair needs. Install or repair sheetrock and other wall coverings. Paint designated areas and items. Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures. Repair furniture. Install, replace and program televisions. Perform minor plumbing functions. Replace and repair heating and cooling pumps as well as preventative maintenance on units. Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Work as a bell attendant in the event of staffing shortages or during peak check in/out periods. Follow Service Recovery Guidelines. Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma and Trade school course work in related field preferred. Previous engineer/maintenance experience or equivalent training required. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Train stewards, verify daily assignments are completed. Ensure sanitation standards and cleanliness in all kitchen and storage areas. Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. Provide clean china, glassware, flatware, silverware, and other service equipment for the hotel's food and beverage outlets and banquet functions. Inspect all kitchen work areas, making sure the premises are in proper order and in sanitary condition. Control rotating inventories of china, glass, and flatware. Assist in the maintenance of food service equipment. Requisition and control cleaning materials, detergents, and other cleaning supplies necessary for daily operations. Train and supervise the entire stewarding department. Responsibilities Appraise Stewarding Department associates in performance of assignments, such as recommending promotions or making other changes in their work. Ensure that property and departmental policies are enforced and take proper disciplinary action when required. Ensure that health, fire and safety regulations are being adhered to by all associates. Ensure that all equipment is properly handled and maintained. Maintain inventory controls established by department for all equipment, china, glass and silver Responsible for the organization and maintenance of storage areas Make sure that dish out line is set up, when required. Organize breaks for all dish room personnel. Use cleaning chemicals according to prescribed methods. Make sure that scheduled personnel are on time and working. Supervision of the Stewarding Department; Deliver food to the banquet areas (buffets, receptions, dinners), assist kitchen staff in serving meals and keep clean and organized the Banquet Kitchen and dish room per standard operating procedures. Scheduling and Staffing of Stewarding Department Consult the Executive Chef for pertinent information regarding daily business and special functions. Ensure adherence to local Health Department rules and regulations. Ensure all property policies and procedures are followed, including the proper and timely delivery of food to respective banquet rooms. Check and control the proper storage of products especially on all linen equipment and cleaning agents. Inspect all completed sets and daily assignments completed by stewards. Meet with Banquet Chef to discuss the needs and requirements for all convention and catering functions during the shift. Make sure that food is taken to the areas that need it. Qualifications Education/Formal Training High School Diploma or Equivalent Preferred Experience Minimum 1-2 years as a stewarding supervisor required Knowledge/Skills Good working knowledge of the fundamentals of catering operations required. Must have basic knowledge of dishwashing. Must possess knowledge of the operation of kitchen equipment. Must possess accepted knowledge of standard sanitation. Basic mathematical skills necessary to understand measurement, requisition amounts and portion amounts as it relates as it relates to chemicals and inventory control. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to treat each guest with respect and professionalism. Individuals must possess and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with the property's service standards. Ability to explain and demonstrate that he/she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities Ability to grasp, lift, carry, push, move, up to 100lbs. Sufficient manual dexterity of hand in order to use kitchen equipment. Ability to read, write, and speak the English language in order to communicate effectively with staff. Ability to perform and understand all essential functions as they relate to accepted standards of sanitation. Must have vision ability to see minute objects at arm's length, to read meters and controls. Must have excellent vision to see that product is prepared appropriately. Must be able to grasp dishes, push, pull, carry and lift racks, carts, and large trash bins. Must be able to bend, squat, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 100 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other associates. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Medical, dental, & vision insurance Independent PTO Program Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $75,000 - $85,000/Annual

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Responsible for retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards. Clean and maintain all corridors and public areas in accordance with all Food and Beverage procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Complete all shift side work as outlined in the hotel's operating policies and procedures. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor. Qualifications Education/Formal Training No formal education needed. Valid Food Handler's Certification required. Experience Prior Food and Beverage experience desirable. Knowledge/Skills Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Vision necessary to assess required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program $17 - $19/hourly

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Plan and manage the Restaurant, Room Service, Bar, and catering in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and managing the operations of the Restaurant, Room Service, Bar and catering. Recommends promotional ideas and procedural changes. Prepares forecasts, implements, monitors and controls the budgets for the various outlets. Responsibilities Manage the human resources within the department. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate. Develop, recommend, implement and manage the department's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations. Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Qualifications Education/Formal Training More than two years of post high school education or relevant experience. Servsafe Manager Certification Bassett TiPS Alcohol Certification Experience One to two years of employment in a related position with this company or other organization(s). Knowledge/Skills Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from customers, associates, and managers. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. Must have knowledge of food safety and chemicals/agents for training purposes. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of shift. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen. Benefits Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $65,000 - $75,000/Annual

Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Responsibilities Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers. Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP. Qualifications Education/Formal Training High school education or equivalent experience. Valid unexpired Food Handler's Certification. Experience Minimum one year food service or related work. Knowledge/Skills Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time. Periodic climbing required. Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. Continuous standing -during preparation, during service hours or during expediting, usually all day. Must be able to hear equipment timers and communicate with other staff. Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Environment Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits Medical, dental, & vision insurance Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program $18 - $24/hourly

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels