Highgate Hotels jobs in Ontario, CA - 107 jobs

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Residence Inn Ontario 2025 Convention Ctr WayOntario, CA 91764 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities * Must be able to work with and understand financial information and data, and basic arithmetic functions. * Must be willing to cross train in other accounting or hotel-related areas. * Must be able to prioritize job functions in order to meet deadlines. * Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). * Audit and reconcile financial and statistical reports. * Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. * Prepare and distribute month-end reports. * Audit and reconcile all Front Desk and Food & Beverage Cashier's work. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Prioritize job functions in order to meet deadlines. * Ensure accuracy of all numbers reported including statistics. * Input and update financial information into corporate communications network. * Perform daily, weekly, monthly and annual data processing system functions as required. * Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. * Ensure overall guest satisfaction. * Respond to governmental inquiries upon receipt. * Handle guest requests Qualifications * High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. * Guest Service Experience preferred. * Computer knowledge/skills required. * Flexible and long hours sometimes required. * Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Late/Overnight shift * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Mandarin Oriental Hotel Group is the award‐winning owner and operator of some of the world's most prestigious hotels, resorts, and residences. The Group currently manages seven Residences at Mandarin Oriental globally, with sixteen other projects under development. A natural extension of the brand, The Residences offer owners a truly unique lifestyle with the best of both worlds: the comforts of a private home combined with the unsurpassed amenities and legendary service of Mandarin Oriental. Residents can enjoy the Group's signature services from indulgent spa treatments, to cutting edge cuisine and attentive concierge service, plus exclusive resident-only services and amenities. In addition to the goal of delivering superior experiences and services to Residences owners, Mandarin Oriental is focused not only on the management of the Residences common areas to the very high standards our guests have become accustomed, but to continually improving our relationship with Residence owners over the long term. The Director, Residential Operations is primarily responsible for, but not limited to, the overall Residences operations and management of all pre and post-opening operations activities, including the continual enhancement and improvement of operations. This position will be responsible to ensure compliance with, and completion of, all Company's obligations relative to the applicable Residences Property Management Agreement, including management services reasonably required for the administration of the Condominium, its operation, and perhaps other legal entities, as well being the point person for managing all aspects of the Residences Association in accordance with local regulations. Situated within short walking distance of the famed Beverly Hills Golden Triangle, with quick access to some of the world's most coveted shopping, culinary and “see and be seen” destinations the Mandarin Oriental Residences, Beverly Hills offers the ultimate city address. If you are the Director of Residences we are looking for, we want to hear from you. Click Director of Residential Operations_RSDBVH Job Description.pdf for more details about the position.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. Some of your responsibilities include: Operate all kitchen and dishwashing equipment safely. Wash dishes, glassware, equipment, and silverware by hand when necessary. Keep area in kitchen clean and free of debris and water. Restock all supplies and stock any deliveries received in a timely and safe manner. Remove all trash and debris from restaurant routinely. Assist other restaurant personnel with tasks. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Prior experience is preferred. Food Handler Certification (if applicable). Dedicated and hardworking. Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Mandarin Oriental Hotel Group is the award‐winning owner and operator of some of the world's most prestigious hotels, resorts, and residences. The Group currently manages seven Residences at Mandarin Oriental globally, with sixteen other projects under development. A natural extension of the brand, The Residences offer owners a truly unique lifestyle with the best of both worlds: the comforts of a private home combined with the unsurpassed amenities and legendary service of Mandarin Oriental. Residents can enjoy the Group's signature services from indulgent spa treatments, to cutting edge cuisine and attentive concierge service, plus exclusive resident-only services and amenities. In addition to the goal of delivering superior experiences and services to Residences owners, Mandarin Oriental is focused not only on the management of the Residences common areas to the very high standards our guests have become accustomed, but to continually improving our relationship with Residence owners over the long term. The Facilities Manager is responsible for the oversight, management of all building security and engineering related systems and initiating and implementing ongoing asset management programs, brand standards, local operating codes are met while ensuring a safe environment exists. Situated within short walking distance of the famed Beverly Hills Golden Triangle, with quick access to some of the world's most coveted shopping, culinary and “see and be seen” destinations the Mandarin Oriental Residences, Beverly Hills offers the ultimate city address. If you are the Facilities Manager we are looking for, we want to hear from you. Click Facilites Manager_RSDBVH Job Description.pdf for more details about the position.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Residence Inn Ontario 2025 Convention Ctr WayOntario, CA 91764 Overview The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths. Responsibilities * Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees * Understand operation of washing machines and dryers. * Load and unload washes according to standards. * Wash and dry all dirty linens, towels, rags, etc. * Sort all hotel linen according to type, color, size, etc. * Pre-treat all stained linen before washing. * Clean dryer filter daily and maintain all equipment as trained. * Operate iron as per standard and ensure that it is shut off at the end of day. * Sweep and mop laundry floors, storing all linens off the floor. * Fold towels and linens. * Remove and sort dirty linens and towels from laundry carts. * Keep laundry carts clean and free of debris. * Maintain clean work area. * Sort clean laundry according to type and load carts. * Ensure overall guest satisfaction. Qualifications * Flexible and long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities * Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. * Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. * Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. * Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. * Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. * Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic administrative knowledge such as business letters, formats, and telephone etiquette. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite. * Ability to follow written and verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $31.90 - $31.90 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide guidance and leadership to The Spa, ensuring consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits. Essential Duties and Responsibilities * Implement and manage spa's daily quality process including goal communication, associate improvement, and compliance with HEI Hotels and Resorts' standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. * Interview, hire, train, motivate, conduct performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate for spa associates including, but not limited to Manager(s), Supervisor(s), Therapists, Front Desk and Attendants. * Maintain accurate and up to date records regarding required licensing of spa staff. * Communicate both verbally and in writing to provide clear direction to staff. * Assign and instruct Spa Therapists and Associates in details of work. Observe performance and encourage improvement. Monitor business levels and hotel occupancy and make staffing adjustments accordingly. * Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. * Supervise the budgeting, forecasting, cost, and inventory controls. * Prepare Forecast expenses and actual results for the spa revenue and expenses. * Provide expertise with regard to the spa's core business vis-à-vis company meetings and activities. * Be available and able to assist in all aspects of operations as needed based on business needs. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large-scale work projects. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. * Complex mathematical skills and considerable skills in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting. * Ability to be mobile for significant distances between and within buildings on the property. Ability to observe performance and detect signs of emergency situations and respond with proper action with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $90,000.00 - $100,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team. Some of your responsibilities include: Delete or add transactions that will assist in balancing revenues. Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary. Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures. Inspect all VIP arrival rooms. Attend monthly Wine Hour according to the schedule. Run and attend departmental training classes and seminars as needed. Supervise all duties performed by the Front Office team. Coach, and counsel employees when necessary, using the correct documentation and techniques. Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure. Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios. Meet or come in under payroll and expense budgets. Accountable for the "guest ledger" and its daily maintenance. Ensure that all employees follow cash and credit handling procedures. What You Bring: 2 years of management experience in hospitality or similar industry. Bachelor's degree is preferred. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. Ability to read, write, and verbally communicate effectively and professionally. Experience with Opera and Microsoft Office Suite is preferred. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: Select, staff, recruit, hire, and train qualified housekeeping candidates. In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. Review MOD report for room moves, guest issues and special requests Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. Assist with guest requests as required. Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. Prepare annual housekeeping budget. Manages all employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring Bachelor's degree in hospitality or similar industry preferred. 3+ years management experience in boutique hotel industry. Basic knowledge of MS Office. Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. This part-time role consists of shifts on Fridays and Saturdays only. Some of your responsibilities include: Clean and set tables to restaurant standards. Deposit dishes appropriately in the dish-room or specified area. Pull dirty plates from tables while guests are still seated. Serve beverages promptly. Stock bussing stations. Clean stations, including sweeping floor using the tools provided. Perform buffet set-up and refill if needed. Assist other restaurant personnel with tasks when necessary such as expediting food to tables. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler Certification (if applicable). Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment. Hardworking, dedicated, with a real passion for hospitality. Flexible schedule and are able to work mornings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Overview Come join Highgate for the summer in one of our dynamic, paid internships! We are currently seeking over 10 Revenue Management Interns to support our Boston properties. This is a 10-week immersive program designed to provide hands-on exposure to hotel revenue management and operations, all while working in a fun and fast-paced hospitality environment. Specific property placement will be discussed once an internship offer is extended. Responsibilities Exposure to support hotel's yield efforts, via analysis and reporting that ensure that all segments and distribution channels are mined for revenue opportunities based on budget, forecast, pace and market demand. Assist the Revenue team in preparing short and long-term reports and forecasts. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Opportunity to learn from the best in the revenue management field and embark on an exciting experience with Highgate. Qualifications Currently studying for Bachelor ‘s degree, Graduate degree, or equivalent in Hotel Management or a related field. Coursework in hotel revenue management concepts and tools is preferred. Strong interest in Hospitality Revenue management. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. Strong communication skills are required. Applicants must also have the ability to multi-task in a fast-paced environment. Demonstrated aptitude for problem-solving and problem identification. Ability to collect, analyze, and interpret revenue performance data. Extensive proficiency in Excel, Word, and PowerPoint required and the ability to manipulate data essential. This is an onsite role, must be residing in the Los Angeles market.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Greet and welcome our guests. + Check the service stations and tables to ensure accurate set-up and cleanliness. + Assist the restaurant dining services (if necessary), when and where appropriate. + Perform all necessary sidework, setup, and breakdown of the bar. + Follow uniform and grooming specifications. + Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. + Clean shelving, stainless steel, mixers, cups, blenders and soda guns. + Unpack deliveries, stock bar and change beer kegs. + Notify a manager if a guest is becoming intoxicated or rude to other guests. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + 1 year of experience in a similar or supportive role is preferred. + Food Handler and Alcohol Awareness Certification (if applicable). + Able to prioritize multiple tasks in a dynamic environment. + Able to learn, retain, and present product, menu, and allergy information to guests. + Knowledge or ability to learn the restaurant point-of-sale system. + Restaurant inventory and invoicing software proficiency is preferred. + Hardworking, dedicated, with a real passion for hospitality. + Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

The Facilities Technician is responsible for, but not limited to, the overall maintenance and upkeep of the Residences building. ORGANIZATION STRUCTURE The Facilities Technician will report directly to the Facilities Manager. There are no functional positions reporting to the Facilities Technician. Duties and Supporting Responsibilities: * Support Company's philosophy and company culture using Pillars of Legendary Quality Experiences daily to ensure Resident Owner/Tenant Satisfaction and the achievement of our Mission statement. * Support Company's philosophy and company culture using Departmental Legendary Quality Experiences daily to ensure Guest Satisfaction and the achievement of our Mission. * Perform any necessary repairs within residential units, all public areas, back of house areas, parking garage and exterior permitters of the property. * Respond to all Building Link maintenance requests in a timely manner and ensure all tickets are updated/closed accordingly. * Daily inspection of light bulbs, fixtures, and fittings throughout the building. * Carries out all areas socket testing and earth bonding. * Perform preventive maintenance on tools, kitchen, BOH, and mechanical/electrical room equipment, including cleaning and lubrication. * Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. * Maintain maintenance inventory and requisition parts and supplies as needed * Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, solar systems, pneumatic/electronic systems and controls, carpentry and finish skills, laundry & kitchen equipment, vehicles, energy conservation, and/or general building. * Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. * Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. * Install or relocate any additional equipment or existing equipment when necessary. * Assist with energy conservation programs within the building. * Perform any necessary repairs (minor & major) within condos, back of house areas, public areas, outdoor areas, and hallways including painting touch ups as directed. * Immediately report hotel deficiencies to Management for immediate action. * Be a part of the Emergency Response Team (ERT) and ensure that all emergencies are handled in accordance with the Mandarin Oriental's fire, life, health, security & safety (FLHSS) standards. * Complete detailed incident reports for residences employee, residents, and visitors * Investigate and document all property damage that occurs in and around the property perimeter. * Patrolling the residences entire building throughout your shift to ensure that all facilities within the Residences/building premises are safe and secure. * Have professional communication when utilizing a two-way radio and within all communications (such as email, phone calls and written communication) with vendors, colleagues, and resident owners. * Ensure that all back of house and front of house areas are clean and in optimal condition. * Ensure that all logs are completed in coordination with our FLHSS standards * Ensure Fitness & Wellness facilities are kept to the highest standard regarding chemical testing, cleanliness, and product to specifications * Performs general laboring as required by management. * This position must possess and maintain a current, valid California Driver License. * Park and retrieve cars safely. * Retrieve cars for guests in a timely manner. * Ensure that parked cars are locked and that keys are stored safely or returned to the owner. * To attend training and meetings as and when required. * To respond to any changes in the Residences as dictated by the needs of the industry or company. * To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within my capability, as assigned, including redeployment to alternative departments/areas if required, to meet business demands and resident service needs. * To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of my job.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet and welcome our guests. Check the service stations and tables to ensure accurate set-up and cleanliness. Assist the restaurant dining services (if necessary), when and where appropriate. Perform all necessary sidework, setup, and breakdown of the bar. Follow uniform and grooming specifications. Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. Clean shelving, stainless steel, mixers, cups, blenders and soda guns. Unpack deliveries, stock bar and change beer kegs. Notify a manager if a guest is becoming intoxicated or rude to other guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certification (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge or ability to learn the restaurant point-of-sale system. Restaurant inventory and invoicing software proficiency is preferred. Hardworking, dedicated, with a real passion for hospitality. Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Provide restaurant guests with friendly and professional service, excellent food quality, strong price value, and consistency of execution in an attractive, well-maintained environment. Development of an annual marketing plan to penetrate new sales opportunities and maximize use within existing markets. **Some of your responsibilities include:** + Achieve budgeted revenues and expenses and improve profitability related to the F+B department. + Monitor budgets in all areas of cost control with consistent focus on cost of inventory, sales, and payroll. + Increase level of guest happiness by delivery of an outstanding product and service. + Direct the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. + Direct supervision of the Executive Chef to provide excellent quality and presentation of all food to the guests. + Provide direct oversight of the property-wide Banquet and Catering operations. + Partner with the Sales Department to review all F+B minimums and selling guidelines. + Collaborate with Director of Sales and Director of Catering on sales and marketing strategies. + Directly lead all aspects of banquet operations including developing and maintaining managerial and captain oversight of all operations. + Review and approve all menus and pricing in restaurant outlets and banquet/catering. + Ensure that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position. + Develop a selection and pricing strategy for all liquors and wines, and supervise their procurement. + Ongoing maintenance of the physical asset through capital planning as required in the budget process. + Follow all Health and Safety regulations. + Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve. **What You Bring** + Bachelor's Degree in Hospitality/Restaurant Management or equivalent field is preferred. + Minimum 3 years' experience as a Restaurant General Manager or Director of Food and Beverage. + Food Handler and Alcohol Awareness Certifications (if applicable). + Level 1 or higher certification of Court of Master Sommelier or equivalent experience is required. + Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, PL management. + Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity. + Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance. + Previous systems knowledge and experience with Aloha/Avero, Infogenesis, OpenTable, and ADP/eTime payroll or combination of these systems is required. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do In this role, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton's short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales and Marketing budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management (DORM), Digital Marketing, and Public Relations teams to ensure a strategically symbolic relationship between all disciplines. Some of your responsibilities include: Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges. Develop marketing and PR initiatives to support sales strategies and activities. Establishes a sense of urgency with the team to understand and anticipate needs. Responsible for working directly with the Regional Director of Sales + Marketing (RDSM) and General Manager in building a clear and credible vision for the hotel. Handles specific accounts assigned by the RDSM. Handles assigned market segment based upon experience and depth of contact base to benefit the hotel. Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive. Responsible for achieving the group rooms and catering revenue budget for hotel. Align with the People & Culture Department (HR), structures, and systems to achieve strategic goals and maximize all revenues. Consistently reviews shifts in market mix with revenue and operations teams and makes deployment/pricing recommendations. Work with IHG Corporate Sellers to communicate specific account needs to impact revenues. Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies. Responsible for directing all Public Relations efforts including management of the Public Relations firm and collaboration with the Kimpton Home Office PR team. Develop appropriate revenue/production goals with the RDSM's support and approval. Works with DORM and Director of Catering on monthly, quarterly, and annual rooms, budgets, and forecasting. Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L. Pulls and analyzes relevant data to develop and recommend appropriate actions. Assist with individual quarterly action plans and quarterly Kimpton Check-Ins for your team. Ensure that accurate and detailed notes/traces of accounts are maintained via Opera and Delphi databases. What You Bring Bachelor's degree in Hotel Administration or Business preferred. 5 years of sales experience. Excellent verbal and written communication skills, computer literacy, and working knowledge of Delphi sales software, Microsoft Office Suite, Tableau etc. Ability to encourage, lead and develop a team by example. Well organized, detail oriented with excellent follow-up and communication skills. Ability to convert vision into specific and tangible actions. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. Ability to adapt rapidly to evolving market dynamics and needs. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location One of the longest-standing hotels in Downtown L.A., Hotel Figueroa recently completed a stunning restoration by award-winning design agency Studio Collective. Hotel Figueroa's fierce spirit is now matched with modern touches, all while respecting the property's original footprint and Spanish Colonial design. The hotel boasts 268 rooms and suites, five F&B outlets and a landscaped courtyard featuring its iconic coffin-shaped pool. Hotel Figueroa's vibrant arts program includes rotating art exhibits showcasing the works of L.A.'s most compelling female artists - an homage to its founding in 1926 as the largest project to have been financed, owned and operated by women. Overview The junior sous chef is responsible for overseeing the kitchen's daily operations, ensuring food quality, safety, and efficiency. This role involves supervising kitchen staff, managing inventory, and maintaining high standards of cleanliness and organization. The Junior Sous Chef works closely with the Executive Chef and other kitchen personnel to deliver a superior dining experience. Responsibilities Leadership and Supervision * Oversee and manage kitchen staff, including line cooks, prep cooks, and dishwashers. * Train employees on kitchen procedures, safety protocols, and hygiene standards. * Ensure smooth kitchen operations by coordinating food preparation and cooking activities. * Monitor food quality and presentation to maintain high standards. * Oversee kitchen equipment maintenance and report any issues to management. * Coordinate kitchen activities, ensuring staff adherence to recipes and standards. * Conduct regular performance evaluations and provide constructive feedback. * Promote a positive, collaborative, and professional kitchen environment. Quality Control: * Enforce food safety and sanitation standards following health regulations. * Conduct regular quality checks of food products and dishes. * Conduct regular inspections of the kitchen to ensure cleanliness and compliance. * Implement and monitor safety procedures to prevent accidents and injuries. * Collaborate with front of house to ensure smooth service and guest satisfaction * Address and resolve any customer complaints or concerns regarding food quality Administrative : * Check and respond to emails in timely manner. * Check Dayforce daily to ensure hourly staff are correctly clock in and out; look for PTO request, MPB, missing punches. * Daily receiving PO's on Birchstreet and clear understanding of usage and placement of orders through Birchstreet. * Able to provide prep list, production list and organization of invoices. * Create and update Employee schedule. Day to Day Kitchen Task: * Create and prioritize production list for day-to-day production * Cover hourly staff breaks * Capable to fully assist hourly staff in café on stations * Have knowledge and capability of executing entire menu production for restaurant * Be able to follow as well as create recipes * Keep and maintain inventory of all items for Café Fig and the employee cafeteria day to day and in advance * Have full grasp and understanding of employee menu * Capable of assisting the cafeteria attendants with executing menu items and maintaining cafeteria daily * Have full knowledge of inventory in walk in, dry storage, and freezer * Maintain cleanliness and organization for Café Fig kitchen and for production kitchen Qualifications Requirements: * Minimum of 2-3 years of experience in a professional kitchen, with at least 1 year in a leadership or supervisory role. * Previous experience in high-volume, fine dining, or hotel kitchens is a plus. * Familiarity with kitchen safety and sanitation guidelines (ServSafe Certification). * Experience with inventory management, ordering, and cost control. * Ability to handle various cooking stations (grill, sauté, garde manger, etc.). * Ability to stand for extended periods, lift up to 50 lbs, and work in hot/cold kitchen environments. * Flexible availability, including nights, weekends, and holidays.