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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $38,967 | $18.73 |
| 2 | San Leandro, CA | $37,451 | $18.01 |
| 3 | Worcester, MA | $37,441 | $18.00 |
| 4 | Craig, CO | $35,865 | $17.24 |
| 5 | Chicago, IL | $35,765 | $17.19 |
| 6 | Mount Laurel, NJ | $35,257 | $16.95 |
| 7 | South Windham, CT | $34,979 | $16.82 |
| 8 | Wilmington, DE | $34,826 | $16.74 |
| 9 | Wakefield-Peacedale, RI | $34,408 | $16.54 |
| 10 | Baltimore, MD | $33,732 | $16.22 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $90,918 | $44 | - |
| 2 | Customer Retention Representative | $78,729 | $38 | - |
| 3 | Senior Representative | $73,595 | $35 | - |
| 4 | Customs Consultant | $72,193 | $35 | - |
| 5 | Phone Sales | $71,432 | $34 | - |
| 6 | Service Advisor | $69,513 | $33 | - |
| 7 | Customer Care Consultant | $69,402 | $33 | - |
| 8 | Installation Service Representative | $67,473 | $32 | - |
| 9 | Customer Care Executive | $66,822 | $32 | - |
| 10 | Wireless Care Representative | $63,597 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Outside In | $36,588 | $18 | 2 |
| 2 | Spectrum Resource Program | $35,756 | $17 | - |
| 3 | Tenet Healthcare | $34,578 | $17 | 165 |
| 4 | APM | $34,301 | $16 | - |
| 5 | Philadelphia | $33,229 | $16 | 2 |
| 6 | Hoffman Construction | $32,829 | $16 | 5 |
| 7 | Benjamin Franklin Plumbing | $32,693 | $16 | 39 |
| 8 | Oliver Heating | $32,675 | $16 | - |
| 9 | Service Experts Heating & Air Conditioning | $32,575 | $16 | 4 |
| 10 | Aspen Group | $32,575 | $16 | - |
| 11 | COLOMBO | $32,530 | $16 | - |
| 12 | Price and | $32,495 | $16 | 5 |
| 13 | Aire Serv | $32,477 | $16 | 40 |
| 14 | One Hour Heating & Air Conditioning | $32,448 | $16 | 33 |
| 15 | Comfort Systems | $32,345 | $16 | - |
| 16 | Sol by Sunna Design | $31,645 | $15 | - |
| 17 | Samaritian Health Services | $31,313 | $15 | - |
| 18 | Bell Incorporated | $31,117 | $15 | - |
| 19 | Waynes | $30,630 | $15 | 2 |
| 20 | San Francisco AIDS Foundation | $24,728 | $12 | - |