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Host coordinator skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical host coordinator skills. We ranked the top skills for host coordinators based on the percentage of resumes they appeared on. For example, 30.0% of host coordinator resumes contained reservations as a skill. Continue reading to find out what skills a host coordinator needs to be successful in the workplace.

15 host coordinator skills for your resume and career

1. Reservations

Here's how host coordinators use reservations:

Assisted guests and Executive Casino Hosts in booking casino reservations.
Provided excellent customer service to guests Confirmed birthday reservations via phone Assigned duties to assisting cast members

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how host coordinators use customer service:

Developed excellent customer service skills resulting in customer and management compliments.
Provided exceptional customer service during the Disney College Program Internship.

3. Servers

Servers are computers or systems that provide services to other computers known as clients connected to them via a network. The services can range from data, resources, programs, or any other service that has to do with computing and computers.

It may also refer to someone at a restaurants that delivers the food to patrons from the kitchen.

Here's how host coordinators use servers:

Managed servers and tables to ensure and safeguard efficient restaurant operations.
Worked alongside servers to help serve drinks, food and communicate with tables.

4. Guest Satisfaction

Here's how host coordinators use guest satisfaction:

Collaborated with Dining Hall Manager to maintain inventory control and accountable for ensuring guest satisfaction through excellent customer service.
Maximized table turnover and rotated seating for maximum guest satisfaction and efficiency.

5. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how host coordinators use greeting guests:

Demonstrated genuine hospitality while greeting guests.
Worked the front door greeting guests and taking cover charge.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how host coordinators use pos:

Completed all POS transactions efficiently and accurately.
Transitioned all eight stores to a new POS system and trained the Retail Customer Service Representatives on the back office features.

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7. Host Families

Here's how host coordinators use host families:

Ensured that host families, schools and all necessary paperwork were compliant with AFS, U.S. State Department and other regulations.
Recruited & interviewed Oregon based families to serve as host families for foreign exchange students attending the University of Oregon.

8. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how host coordinators use ran:

Paired Skidmore hosts with prospective students by interests and ensured their visits on campus ran smoothly
Handled the seating of patrons Cleaned tables and ran dishes Educated guests on menu options Created Host schedule

9. VIP

A VIP is an important or unique person accorded with the highest respect and special privileges in any given and environment. It's an acronym for Very Important Person and such a person naturally wields Influence in society, is very popular, and has a higher social status.

Here's how host coordinators use vip:

Facilitated VIP's (including Chicago Mayor Emanuel) schedules, ensuring for their timely transitionsthroughout event.
Communicated VIP arrivals to designated personnel for escort and delivery of amenities.

10. Guest Service

Here's how host coordinators use guest service:

Ensured profitability through outstanding store presentation and Guest service.
Assembled tables for guests, delivered genuine guest service, rung up orders, and delivered guests with a smile.

11. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how host coordinators use telephone calls:

Received telephone calls and high-ranking visitors from both military and civilian agencies.
Answer telephone calls reservation, menu questions, and business information.

12. Computer System

Here's how host coordinators use computer system:

Learned how to organize a restaurant without using a computer system and keep it full.
Coordinate seating using the restaurant's table management computer system.

13. Seat Guests

Seat guests are the act of acknowledging, receiving, and communicating hospitality to a guest. Seating a guest has a long way to go in keeping the guest happy and active.

Here's how host coordinators use seat guests:

Take and complete Togo orders, seat guest, check/ stock bathrooms, menu counts, and plan for wait times.
Seat guests, Cash customers out, take phone orders; handle any issues the customer may have.

14. To-Go Orders

A to-go order refers to a food or beverage item served in a package, takeout container, or parcel which allows it to be taken away from a restaurant rather than eaten on the premises of the restaurant as a dine-in facility. A to-go order means your order from the restaurant but eat it at home and hence call it a takeout.

Here's how host coordinators use to-go orders:

Handled to-go orders including preparing order and finishing transaction when customer arrived.
Inspect to-go orders ensuring accuracy, increasing customer satisfaction.

15. Floor Plan

Here's how host coordinators use floor plan:

Coordinated the floor plan, hosts, and overall flow of the restaurant.
Seated All incoming guests according to floor plan/rotation.

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List of host coordinator skills to add to your resume

The most important skills for a host coordinator resume and required skills for a host coordinator to have include:

Reservations
Customer Service
Servers
Guest Satisfaction
Greeting Guests
POS
Host Families

RAN
VIP
Guest Service
Telephone Calls
Computer System
Seat Guests
To-Go Orders

Floor Plan
Training Sessions
Fine Dining
PowerPoint
Corporate Events

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Updated January 8, 2025

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