Technology Support Analyst
Miami, FL job
JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support.
DUTIES & RESPONSIBILITIES:
Monitor deployment queue and update priorities as needed.
Develop and maintain processes that can help streamline the department and improve efficiency.
Review, analyze and streamline both administrative and technical processes.
Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries.
Create and use Service Now reports to help monitor the department queues.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found.
Provide 24/7 support to team members from various time zones and work sites, as necessary.
Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios.
Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: Computer Science or Management Information Systems
EXPERIENCE:
Minimum 2 years of experience troubleshooting hardware or providing desktop support.
Experience using Service Now preferred.
COMPETENCIES/SKILLS:
Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity.
Extensive knowledge in troubleshooting and able to identify options for potential solutions.
Ability to conduct research into issues and products independently as required without pervasive supervision.
Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation.
Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended.
Ability to work well in a team-based environment as well as working independently.
Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.
Event Coordinator
Miami, FL job
TITLE
Event Coordinator - Ship Tour
The Event Coordinator - Ship Tours will support the North America Sales Team by planning and executing ship familiarization tours. This role requires a detail-oriented and highly organized professional who can partner with internal operations teams and external stakeholders to deliver seamless, memorable, and brand-aligned experiences for travel partners and guests.
Supports the execution of events to position our company favorably with travel agent partners, consumer and trade press and guests through onboard functions, announcement events, new ship launches and press familiarization trips.
DUTIES & RESPONSIBILITIES
Plan, coordinate, and execute all ship familiarization tours including requesting dates, maintaining calendars, and preparing all required paperwork.
Build and maintain strong knowledge of the company's products, brand standards, and guest experience expectations.
Maintain a guest-centric approach in all responsibilities, ensuring interactions and experiences reflect the company's brand standards.
Serve as the main liaison with operations partners across the country to align on logistics, scheduling, and tour requirements.
Manage event communications, including invitations, confirmations, inquiries, and follow-ups with guests, travel partners, and internal stakeholders.
Maintain accurate records of registrations, attendance, changes, and cancellations, ensuring timely updates and error-free documentation.
Prepare guest lists, reports, and event materials (including memos and order forms) to support smooth execution.
Contribute to post-event reporting, analysis, and feedback to drive continuous improvement in both operations and guest satisfaction.
Perform other job-related functions as assigned which will include supporting trade shows, employee events support, administrative support, ship launches, event planning, and other aspects of corporate event management.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
EDUCATION: Bachelor's degree in Hospitality, Event Management, Marketing, or related field preferred; or equivalent combination of skills and experience.
EXPERIENCE: Minimum 2 years of experience in event coordination, guest services, or a corporate support role required. Experience with event management systems, data reporting, and technology platforms desired. Cruise line or travel industry experience preferred. Experience with Cvent or similar event management software is a plus.
COMPETENCIES/SKILLS
Must be detail-oriented with strong organizational and time management skills.
Excellent verbal and written communication skills required to effectively engage with guests, travel partners, and internal stakeholders.
Capable of managing tasks autonomously while contributing effectively to team goals.
Must demonstrate adaptability, initiative, and sound judgment with strong problem-solving abilities.
Guest-centric mindset with a focus on delivering experiences that reflect brand standards.
Analytical skills to review registrations, track results, and identify trends or discrepancies. Proficiency with Microsoft Office Suite required; familiarity with event operations, logistics, and planning is a plus.
Comfortable operating in a fast-paced, matrixed corporate environment with cross-functional teams.
Flexibility to work evenings, weekends, and travel domestically or internationally as business needs require.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
Category Manager - Professional Services and Category Manager - Professional Services and Contingent Labor
Miami, FL job
Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists.
DUTIES & RESPONSIBILITIES
Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services.
Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs.
Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads.
Provide category related subject matter expertise when necessary.
Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
Develop Strategic Supplier Relationship Management programs.
Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas.
Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders.
Conduct testing as per NCLH's standard operating process.
Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience.
EXPERIENCE
Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.
2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus.
COMPETENCIES/SKILLS
Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP.
Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions.
Ability to develop category and sourcing strategies by identifying areas of opportunity.
Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams.
Experience managing and maintaining strong supplier relationships.
Strong leadership presence and negotiation/contract management experience.
Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis.
Strong interpersonal and management capabilities.
Must have strong organizational skills.
Strong problem solving, analytical and report summation, and conflict resolution skills.
Ability to apply change management and consulting skills/knowledge and expertise.
Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred.
Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
Director, Architecture Entertainment Newbuild
Miami, FL job
Responsible for leading and executing large scale newbuild entertainment and public space design projects. Oversee all the interior, architectural and entertainment/theatrical infrastructure design aspects from conception through construction and delivery of existing and future newbuilds, ensuring projects are within specifications, budget and schedule.
DUTIES & RESPONSIBILITIES
Manage, evaluate and coordinate passenger ships entertainment architectural and interior design with internal stakeholders and assigned architects and entertainment consultants.
Organize project meetings and provide leadership by using effective verbal and written communication to manage shipbuilder, architects, consultants, and the project team in all phases of the work. This includes developing and promoting teamwork between all the parties.
Review designs, drawings and specifications submitted by the shipbuilder, architects and designers considering functionality and operational needs within allocated budget(s).
Identify opportunity to optimize construction, lifecycle and the Total Cost of Ownership (TCO) through Value-Engineered Processes.
Develop and maintain project timelines and schedules identifying critical paths and key milestones.
Partner closely with Entertainment Production and Operations business owners to align on all entertainment and brand requirements.
Must have strong knowledge of entertainment technologies and new trends to support Entertainment Technical and business owners initiatives.
Prepare and present status reports to executive management.
Keep up to date with Regulatory Authorities including USPH and ADA requirements.
Must be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out the policies and procedures appropriate for the position.
Develop, Manage and Monitor Capital Expenditure Budgets for Owner Furnished Material.
Perform other duties as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Architecture, Interior Design or any equivalent combination of relevant background and experience in entertainment technologies and production.
EXPERIENCE
10 years' experience in entertainment technical production required. Minimum of 5 years experience managing large scale projects in the cruise ship industry.
COMPETENCIES/SKILLS
Excellent communication, computer applications (Microsoft Word, Excel, PowerPoint, E-mail, Auto CAD, Apple Mac) and organizational skills.
Must possess a high degree of organizational skills, flexibility, confidentiality, a team player, be capable of performing multiple tasks in a fast-paced environment.
Knowledge Entertainment Technologies for Cruise Ships and Land Based projects.
NCL Air Sourcing Specialist
Miami, FL job
Responsible for supporting the ACE teams automated and manual processes related to the Air Promotion, Air analysis and various operational task assignments with the goal of maximizing net ticket revenue for all assigned markets.
DUTIES & RESPONSIBILITIES
Responsible for ensuring all flights itineraries align with the Air Service Standards.
Maintain a strong quality assurance over the middleware automated and manual processes.
Review flight recommendations in the GDS platform (Sabre) to select the most economical fare-based on services standards and vessel arrival/departure times.
Utilize the middleware platform to identify air cost and routing availability to provide cost favorability and an exceptional guest experience.
Identify, escalate, and follow up on any reservation or flight errors in a timely manner with minimal to no impact to guests.
Assist with adjustments/rebooking of flight itineraries as needed.
Contact guests/travel agents to offer alternate gateways/flight options as needed.
Action all Salesforce tasks including but not limited to ticketing, escalations, guest call back etc.
Responsible for the actioning of pre-ticketing and post ticketing reports within 24 hours.
Perform regression & user acceptance testing for all Cruise and Air related applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: or any equivalent combination of relevant background and work experience.
EXPERIENCE
Minimum 2 years' experience with a cruise line/tour operator and/or airline reservations experience. Familiar with airline policy and procedures, and contract pricing, preferred.
COMPETENCIES/SKILLS
Strong analytical skills to research and resolve discrepancies.
Knowledge of or ability to learn revenue management concepts, tools and strategies.
Intermediate level proficiency with Microsoft Office.
Ability to manage multiple responsibilities at once.
Must be able to thoroughly document work as needed.
Must be detail oriented and have an ability to work effectively in a team-based environment.
Possess excellent written and verbal communication skills.
Extensive process knowledge of GDS systems, preferably Sabre.
Proficient knowledge in flight patterns, geographical routing, general ticketing standards, major gateways & hubs.
CERTIFICATIONS/LICENSES
Travel Agency School Certification
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed.
POSITION RESPONSIBILITIES:
Monitor and analyze network traffic and intrusion detection (IDS) alerts.
Assist on all operational support escalations for the company on an enterprise level.
Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule.
Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance.
Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support.
Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage.
Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance.
Communicate with supporting IT team members and management through the process of any major outages reported.
Perform other job related functions as assigned.
KNOWLEDGE AND EXPERIENCE:
EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred.
EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus.
KNOWLEDGE & SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.
Senior Analyst Marketing Analytics
Miami, FL job
JOB SUMMARY: The Senior Analyst, Marketing Analytics will partner closely with senior marketing leadership to deliver strategic dashboards, ad-hoc analyses, and performance insights that drive data-informed decision-making. This role is responsible for measuring and optimizing marketing effectiveness across campaigns, including promotions, email, direct mail, and paid media. Leveraging cruise consumer behavior data and key performance metrics, the analyst will develop and manage analytics solutions to maximize marketing ROI. This position plays a critical role in supporting growth initiatives across North America and international markets, providing actionable insights to strengthen brand awareness, enhance customer loyalty, and accelerate revenue growth.
DUTIES & RESPONSIBILITIES:
Own and continuously enhance end-to-end reporting across leads, customer profiles, bookings, web traffic, and multi-channel campaigns to drive performance for Marketing, Sales, Revenue, Executives, and Partners.
Leverage advanced database skills to structure, query, and analyze large, complex datasets, delivering actionable insights that fuel data-driven marketing strategies.
Navigate ambiguity with confidence, connecting disparate data sources and uncovering meaningful patterns to guide strategic decisions.
Ensure data quality, consistency, and accessibility across all measurement platforms to support robust, real-time decision-making.
Design and optimize executive-level Tableau dashboards using calculated fields, LOD expressions, and parameters-delivering dynamic, interactive reporting at scale.
Deliver audience segmentation and cross-channel performance analysis to refine targeting and maximize marketing ROI.
Partner cross-functionally to evolve reporting frameworks and pioneer scalable analytics solutions for complex business challenges.
Support quarterly and annual planning through scenario modeling, demand forecasting, and strategic recommendations on marketing investment.
Champion analytics best practices-building clear, insight-driven presentations, automating KPI tracking, leading performance readouts, and aligning stakeholders across functions.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Data Analytics/Business Intelligence, Marketing, Economics, Computer Science, Business Administration, Finance, Mathematics, or related field.
EXPERIENCE:
Minimum 3 years of experience in analytical or quantitative roles involving business analysis or marketing analytics.
Proven experience designing data visualizations and reporting solutions using Tableau or comparable BI tools.
Familiarity with ETL processes and handling complex datasets is preferred but not required.
Prior experience in the travel and hospitality industry is a plus but not mandatory.
COMPETENCIES/SKILLS:
Advanced proficiency in SQL, Tableau, and Excel.
Experience with Adobe Analytics is preferred.
Knowledge of R and/or Python is a plus but not required.
Skilled in developing automated tools and analytics solutions.
Excellent written and verbal communication skills, enabling effective collaboration with stakeholders across Marketing Analytics and other teams.
Strong ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
Self-motivated, quality-focused, delivery-oriented, with excellent self-prioritization skills.
Passionate about leveraging data to solve complex business problems and drive impactful solutions, with a strong commitment to building a career in analytics.
Director Tactical Pricing - OCI
Miami, FL job
JOB SUMMARY: The Director of Tactical Pricing will lead the pricing function, ensuring timely and accurate execution of fare actions, inventory controls, and Revenue Management System (RMS) calibration. This role oversees a team of analysts and managers focused on optimizing revenue through effective pricing operations, while partnering closely with commercial, technical, and systems teams to support broader business goals and ensure alignment across functions.
DUTIES & RESPONSIBILITIES:
Manage the execution of fare changes, promotions, inventory controls.
Lead daily Revenue Management System (RMS) review and validation processes to ensure system recommendations are prioritized and implemented accurately.
Monitor inventory actions (e.g., guaranteed cabins, upgrades, Plusgrade, reassignment) to support yield goals and product availability.
Manage Revenue Management System (RMS) calibration cycles and define operational thresholds to maximize system accuracy and pricing responsiveness.
Supervise a team of pricing analysts/managers and ensure adherence to pricing procedures, deadlines, and data integrity.
Provide ongoing training and coaching, emphasizing system fluency, and cross-functional accountability.
Review fare setup issues and booking system discrepancies to drive resolution and continuous improvement.
Synthesize booking trends, demand shifts, and pricing actions into reports and insights for senior stakeholders.
Oversee competitor tracking and macro trend reviews, guiding timely tactical adjustments.
Serve as the primary contact for interpreting pricing results and contextualizing actions within commercial planning forums.
Lead the end-to-end pricing setup process during Revenue Management System (RMS) updates, seasonal transitions, or itinerary launches.
Partner with IT, business analytics, and data science teams to enhance calibration logic, user experience, and dashboard performance metrics.
Identify automation and standardization opportunities to improve accuracy and reduce cycle time across the pricing workflow.
Align closely with Revenue Management, Marketing, Sales, and Finance to coordinate tactical promotions, booking controls, and deployment plans.
Partner with Revenue Management Operations on upgrades, voyage extension strategies, and capacity utilization.
Represent pricing in cross-departmental initiatives, including systems upgrades and process reengineering.
Perform ad-hoc pricing and revenue analysis.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business, Finance, Economics, Data Science, or a related field; advanced degree (MBA, MS) preferred.
EXPERIENCE:
Minimum 7 years of pricing, revenue management, or operations experience in the travel, cruise, or hospitality industry. Minimum 3 years of experience managing a team or function.
COMPETENCIES/SKILLS:
Expertise with Revenue Management Systems (e.g., PROS, Sabre, IDeaS) and data/reporting tools (e.g., Excel, SQL, Tableau, Power BI).
Strong command of data quality, best practices, system workflows, and operational processes.
Excellent communication and leadership skills, with the ability to manage execution while influencing strategy.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
HRIS Data & Reporting Analyst
Miami, FL job
Responsible for compiling, structuring, and analyzing HR data, metrics, and statistics to develop insights and conclusions that help streamline HR processes throughout the organization.
DUTIES & RESPONSIBILITIES
Gather and compile relevant HR data and metrics from a variety of sources including the human resources information system (HRIS) to drive insights into HR and business performance.
Analyze data and statistics for trends and patterns with a focus on turnover, retention, talent acquisition, compensation, and other areas of the business as required.
Develop templates and dashboards for reports to make it easier to present findings to senior leadership.
Participate in the design, development, and implementation of HR reporting tools. Assist in the growth efforts of HR analytics offerings.
Partner with stakeholders to understand data requirements to develop HR reporting tools and services such as dashboard development, to support the department.
Regularly produce HR metric reports and share results with HR leadership. Produce actionable reports that show key HR performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
Communicate findings and insight to management and key stakeholders.
Based on metrics and analysis, make recommendations for policies and activities to improve existing HR processes.
Provide reporting solutions and respond to ad-hoc report requests across multiple business areas.
Ensure data integrity by implementing quality assurance practices.
Conduct HRIS testing for system enhancements. Audit the HR systems to ensure data integrity and accuracy.
Perform other job-related functions and projects as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor Degree
FIELD(S) OF STUDY: Bachelor's Degree in Human Resources Management, Business Administration, Data Analytics, or related field of study; or any equivalent combination of relevant education, skills, training, and experience.
EXPERIENCE: Minimum 3 years' experience in HR data analysis. Kibana, PeopleSoft HR, and Tableau experience preferred, experience with other similar data analysis software/tools will be considered.
COMPETENCIES/SKILLS
Strong proficiency with Microsoft Office suite with special emphasis in Excel.
Working knowledge of PeopleSoft, or other HRIS systems, and database management systems.
Knowledge of HR best practices, laws, regulations, and policies. Strong knowledge of data analysis techniques, tools, and software.
Knowledge of various statistical models, metrics, and KPIs.
Strong verbal and written communication skills.
Effective interpersonal skills to work with various members in the department and upper management.
Ability to maintain discretion and confidentiality due to the sensitive data involved.
Critical thinking and problem-solving skills, to resolve data issues and any other barriers to progress.
Excellent research and analytical skills to effectively analyze collected data.
Strong attention to detail.
Ability to handle multiple tasks and priority changes in a fast-paced environment.
Dishwasher
Pembroke Pines, FL job
, pay will be variable by location - See additional job details and benefits below DISHWASHER JOB FUNCTIONS: We only have 3 rules at Chuy's. We can teach you the rest. * Rule #1 - Do everything you can for the customer. * Rule #2 - Keep the restaurant impressively clean and organized.
* Rule #3 - Have FUN!
Our dishwashers support the Chuy's team by keeping our dishware impressively clean and organized. More than just washing dishes, YOU set the pace for all our employees. Our dishwashers learn how each position operates behind the scenes. This knowledge offers opportunity for growth and helps ensure every customer feels welcome and safe while dining at Chuy's.
WHY WORK FOR CHUY'S?
* Fun, casual environment
* Flexible Scheduling - Both full-time and part-time positions available
* Great opportunities for growth
* Community Involvement
* Discounted meals and T-shirts and other benefits
READY TO HAVE FUN AGAIN?
* YOU can be YOURSELF!
* YOU can be UNIQUE!
* YOU can HAVE A VOICE!
* YOU can work with us to BETTER YOUR COMMUNITY!
* YOU can use CHUY'S to HELP REACH YOUR PERSONAL GOALS!
* YOU can APPLY TODAY!
Equal Opportunity Employer
Find out more about our company at *************
Or come see us on Facebook - *******************************************
Come have some fun on our time! Se Habla Espanol.
Apply
BEVERAGE - CASINO SERVICE - BAR PORTER - PT
Hollywood, FL job
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
Under the direction of the Beverage Shift Supervisor, the incumbent maintains adequate levels of bar supplies and equipment as required and a high standard of cleanliness to the bar areas to ensure high caliber service to customers.
ESSENTIAL JOB FUNCTIONS:
* Must adhere to the Seminole Tribe's Policies and Procedures
* Maintains bar area relative to supplies, equipment and the removal of empty or soiled articles.
* Ensures that ample supplies of glassware, napkins, straws, ice and garnishes are available during service periods.
* Completes all established bar setup duties in a timely manner.
* Performs work assignments directed by bartender or beverage management.
* Knowledge of and adherence to sanitation practices and procedures to ensure that bars and related equipment remain clean, sanitary and odor-free at all times.
* Knowledgeable of and adherence to food and beverage department regulations and procedures.
* Promotes positive public/employee relations at all times.
* Maintains a clean, safe, hazard-free work environment within area of responsibility.
* Performs all other related and compatible duties as assigned.
Qualifications
High school diploma or general education degree (GED) is required. T.I.P.S. certification and Sanitation certification is preferred.
WORK ENVIRONMENT:
* May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
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DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyFRONT DESK AGENT I - PT
Hollywood, FL job
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
Under the direction of the Front Desk Manager, the incumbent is responsible for accurate rating of rooms and ensuring the room rack is properly adjusted at all times.
Essential Job Functions:
* Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack.
* Running alert date reports
* Reviewing out-of-order and off-market rooms on a daily basis for validity.
* Answering incoming phone calls and responding to guest requests.
* Responding to guests checking out via video check-out.
* Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates.
* Perform other duties as assigned.
Qualifications
High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. Bachelor's degree preferred.
Additional Requirements:
* Ability to work flexible schedules, including nights, weekends, and holidays as required.
* Must possess strong mathematical skills specific to position responsibilities.
Work Environment:
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
#ProfHotJobs
DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplySURVEILLANCE AGENT (Hollywood Location)
Hollywood, FL job
The incumbent in this position is responsible for observing and monitoring Casino operations in order to ensure compliance with Seminole Tribal Gaming Commission (STGC) approved policies and procedures, Tribal Internal Control Standards (TICS), as well as any state compacts and/or federal regulations. The agent is responsible for conducting daily routine observation of activities that occur on the gaming floor, including identifying procedural infractions and/or criminal activity. The individual notifies management and supervisors of any/all suspicious activities and/or irregular circumstances and any other special observation request. The incumbent documents procedural infractions incurred by Casino personnel. This position reports to the STGC Surveillance Manager or Supervisor and is a non-exempt position.
Responsibilities
The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position.
Observes and monitors Casino operations in order to identify violations of STGC approved policies and procedures, TICS, or to identify theft of Tribal assets. Maintains constant surveillance throughout the Casino, looking to identify irregularities or illegal gaming activities. Monitors the transfer of Casino chips, cash and funds allocated within the Casino as required. Reports to the Supervisor and documents any suspicious activities and/or irregular circumstances occurring on the Casino floor, including infractions incurred by Casino personnel. Maintains daily activity report and completes incident reports to note relevant information including but not limited to irregular customer behavior, theft, or procedural errors made by Casino personnel. Ensures the integrity of the Casino by monitoring and ensuring compliance of gaming machines, covered banked table games, cash operations, and other pertinent Casino departments. Shares all pertinent information with the all shifts in regards to any suspicious and/or irregular activity occurred during their shift.
In the event of an emergency, reports all suspicious or unusual activity to the relevant casino individuals. Provides pertinent information to Seminole Police Department (SPD), Fire Department, or Emergency Medical Teams when necessary. Assist with the training and/or mentoring of new employees as needed or directed. Adheres to all Seminole Tribe of Florida policies and procedures. Adheres to the rules and regulations as set by the STGC and works within the guidelines of the TICS. Performs additional related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES Interest in Seminole Tribe of Florida history, culture and operations. Knowledge of the National Indian Gaming Commission (NIGC) regulations and the Seminole Tribal Gaming Ordinance, Tribal Minimum Internal Control Standards (MICS), STGC Gaming Code and other procedures and standards. Basic/entry level knowledge of principles and practices of surveillance procedures. Basic/entry level knowledge of principles and practices of Casino Gaming procedures. Basic/entry level knowledge of criminal offenses and the regulations concerning Tribal Gaming. Ability to maintain visual attention and mental concentration for significant periods of time. Ability to gather data, analyze, and compile information to prepare clear and concise reports. Ability to detect problems, issues and report information to appropriate personnel. Ability to communicate clearly and concisely, both orally and in writing. Must be able to operate computers, cameras, monitors, radios and other surveillance equipment used in the performance of their tasks. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to utilize problem-solving techniques. Ability to work independently with little or no supervision. Ability to travel to all STOF Reservations and other locations as necessary. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and monetary values. Ability to establish and maintain an effective working relationship with Tribal Members, employees, vendors, and the general public. Ability to serve the STOF public and fellow employees with honesty and integrity in accordance with established rules and procedures.
Qualifications
High School diploma or equivalent GED required. A minimum of three (3) years of experience working with computers, surveillance cameras and monitors, recording devices and/or hand held communication devices is preferred. Previous Commission, Surveillance, and/or Gaming experience is preferred. Additional relevant experience and education will be considered. Knowledge of criminal offenses and the regulations concerning Tribal Gaming is required. Ability to maintain visual attention and mental concentration for significant periods of time is required. Demonstrate the ability to prepare organized and clear reports. Ability to obtain and maintain an effective working knowledge of the National Indian Gaming Commission (NIGC) regulations and the Seminole Tribal Gaming Ordinance, Tribal Minimum Internal Control Standards (MICS), and other procedures and standards is required. Ability to meet standards established in order to obtain and maintain active the Employee Gaming License, is required. Ability to travel to all STOF Reservations and to work a flexible schedule including evenings, nights, weekends and holidays is required. Due to the nature of the business, all applicants must be 21 years of age or older.
PHYSICAL DEMANDSThe position requires the incumbent to perform moderate physical activity. Requires the handling/lifting/carrying of objects up to 15 pounds. Requires standing, walking and/or sitting for more than four (4) hours at a time per day. Requires the ability to maintain visual attention and mental concentration for significant periods of time.
WORKING CONDITIONSWorks in a dimly lit, clean, air-conditioned office area, with little noise.
Auto-ApplyCOORDINATOR - VENDOR REGISTRATION
Davie, FL job
Under the supervision of the Director of Contract Administration, the employee will be responsible for the coordination and processing of vendor registration applications for Hard Rock International, Seminole Hard Rock Support Services, and Seminole Gaming and any other entity / property assigned by the Head of Purchasing or the Director of Contract Administration. Employee will also have direct contact with suppliers/vendors during the review process of such vendor registration applications.
Responsibilities
* Must adhere to the Seminole Gaming, Hard Rock International, and Seminole Hard Rock Support Services policies, processes and procedures as defined by the appropriate jurisdiction.
* Maintain vendor registration master list.
* Complete timely processing of vendor registration applications / requests, renewals and updates, ACH Authorization Forms and annual vendor fee payments.
* Maintain vendors in good standing status by ensuring that all required documents are up-to-date.
* Maintain a Certificate of Insurance active log.
* Manage multiple outlook inboxes in unison with other team members.
* Coordinate information flow between Gaming Compliance, vendors, accounting, and associates.
* Coordinator is responsible for deactivating terminated employees.
* Must be able to manage multiple tasks while adhering to strict reporting deadlines.
* Maintains current knowledge of and adheres to contract procedures, guidelines and standards.
* Promotes positive employee relations at all times.
* Maintains a clean, safe, hazard-free work environment within area of responsibility.
* Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida policies and procedures.
* Other duties as assigned.
Areas of Vendor Registration Coordinator:
* Process new and renewal vendor registration applications / requests and assuring accuracy, including but not limited to annual invoicing, vendor information updates
* Communication with management
* Vendor registration visibility and awareness
* Document management and tracking
* Property/administration level document compliance
Qualifications
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee must have organizational and time management skills, and able to prioritize daily work. Employee must also be detail-oriented. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to deliver a service level which creates an atmosphere that provides a professional and positive experience to our suppliers / vendors and team members.
* Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
* Must project a professional appearance.
* Ability to read and understand all applicable policies and procedures.
* Must be able to complete standard forms and reports.
Education and/or Experience:
* High school diploma or equivalent GED. Vendor-related experience or an equivalent combination of education and/or work experience a plus. Computer systems required, and working knowledge in Microsoft Excel and Word programs.
Skills:
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Must be able to communicate effectively in English with guests and associate, specific to position duties and responsibilities, including the interpretation of technical manuals and legal documents, as well as coaching/counseling of employees.
* Level of proficiency and the ability to operate computer and software programs. Must have working knowledge of Microsoft Word and Excel computer programs. Knowledge in the use of the Infinium program and Cobblestone a plus.
* Must possess ability to direct and manage team members.
Work Environment:
* Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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#IndeedHRI
#LI-Onsite
#LI-Hybrid
#LI-Remote
#ZipCorporate
Auto-ApplyPOOL BAR II - BUSSER - PT
Hollywood, FL job
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Auto-ApplySECURITY OFFICER III - FT
Coconut Creek, FL job
Our Commitment to Service: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
The benefits of becoming a Security Officer at the Seminole Casino Coconut Creek
The security industry can be a great stepping stone to many opportunities in the field of law, security and public safety. With a few years' experience, a more seasoned job seeker can branch out into other careers, including as a private investigator, a Police Officer or Military. It is important to determine which aspects of your job you like so you can pinpoint the direction you would like your career to take and that will benefit that future career.
There are a wide range of skills you can learn while being in a Security position that can help you become successful short-and long-term. For example, the need for great communication is key to this industry. It will be your role to follow given protocol and communicate orders, which becomes necessary when working with a large crowd to ensure their safety. Or even adaptability, you will need to be able to adapt to a number of different conditions and demands in order to successfully perform your job, which will in turn make your thinking on the spot become more efficient with more incidents you handle as your career progresses.
If you have that "go getter" attitude and like to take initiative, then maybe Security is the place for you. It will also never hurt to go outside your comfort zone; you may like it better than you think. This I my opinion of why working in Security can benefit you, what do you think?
Responsibilities
* Maintain observation posts throughout the property.
* Maintain various logs required for information purposes.
* Maintains secure entry and exit to the Casino.
* Rove throughout the property, staying alert to potential issues which may result in injury, damage to property, or theft of monies or valuables.
* Responsible for the safety and security of intensive cash operations.
* Promotes outgoing, friendly, customer-oriented personality at all times.
* Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company.
Qualifications
* High school diploma or GED preferred, along with prior security experience; or an equivalent combination of education and/or work experience.
* Must have basic telephone and two-way radio skills, along with clear writing skills.
* Position requires a detail-oriented individual with goodcustomer service skills who is capable or working in a high intensity atmosphere.
* Position requires extensive standing and walking with very little time sitting down.
* Must be able to lift 40 pounds.
* Must be able to push at least 100 pounds.
* Valid Motor Vehicle License with good driving record.
* Must be able to wear a radio earphone without any medical limitations.
* Must be able to stand/walk for long periods of time, able to climb steps, respond to emergency situations and handle basic duties and responsibilities of the position.
* Bicycle officers must successfully complete the initial bike training/certification program.
* Bicycle officers must always be able to perform all the above physical requirements, as well as demonstrate the ability to effectively control a 10-speed bicycle by jumping curbs, riding between vehicles, climbing steep inclines, quickly getting on and off the bicycle, and successfully meeting the physical demands of the initial bike training/certification.
Work Environment
* May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while
* performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplySERVER - CASINO SERVICE - PT
Coconut Creek, FL job
OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
JOB DESCRIPTION:
Serves cocktails to guests throughout the property, ensuring a positive guest experience. Must possess good interpersonal skills.
Qualifications
QUALIFICATIONS:
* High school diploma or GED is required with a minimum of one to two (1 - 2) years of high volume service, or an equivalent combination of education and/or work experience.
* Must possess knowledge of both food and beverage items. Must undergo TIPS Training on a continuous basis. Requires walking and standing for most of shift.
WORK ENVIRONMENT:
* May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyIT SECURITY ARCHITECT
Davie, FL job
The Security Architect is a hands-on team player who provides technical security guidance and leadership with the design, installation, operation, service and maintenance of a variety of information systems. This individual understands IT Enterprise Architecture and works with the business, IT, and enterprise architects to ensure that security standards are created and implemented into SHRSS Enterprise Architecture frameworks and project lifecycle. This role identifies security gaps, develops controls, determines functional and non-functional security requirements and designs solutions that meet business objectives while complying with security standards to achieve Security-by-Design principles based on the needs of the business and organizational security requirements.
Responsibilities
The primary duties and responsibilities of the Information Security Architect follow:
* Leads the development of a strategic security architecture vision, including standards and frameworks that are aligned with overall business strategy using the current technology roadmap.
* Create security strategies to improve controls and architecture for critical security infrastructure including endpoints, mobile devices, containers, authentication and authorization, logging, and threat
* Provide subject matter expertise on infrastructure (on-prem & cloud), application, and database
* Works with the business and IT from and security perspective - determines security requirements and infosec strategy by evaluating business strategies and requirements; researching information security standards; conducting system security, vulnerability analyses and risk assessments; studying architecture/platform; identifying integration issues; preparing cost estimates.
* Collaborate with Dev teams in designing and continuously improving the Secure Software Development Lifecycle (S-SDLC)
* Enabling and facilitating Proof of Concepts.
* Maintain a deep technical knowledge of Microsoft data center technologies, including Active Directory, Office 365, Azure, and Windows Servers.
* Work with the appropriate teams to respond to incidents and to take charge when needed.
* Migrate on-premises workloads to the cloud.
* Manage cloud environments (Azure, AWS, GCP, etc.) to ensure optimal security, performance, scalability, availability, and operations.
* Works with Engineering for the continuous improvement of the company's Public Key Infrastructure (PKI) systems and automations.
* Review existing architecture, identify design gaps, and recommend security enhancements Coordinates with members of the IT and technology organization, as well as business, to plan, develop, implement and maintain compliance with Center for Internet Security (CIS) or other security configuration frameworks.
* Maintain knowledge and stay up to date regarding new security technologies and integrate new technologies into security architecture design when appropriate.
* Represent the security team in change control activities and ensure proposed changes are in alignment with security best practices.
* Write formal security assessments as well as providing smaller ad-hoc system security reports by collecting, analyzing and summarizing data and trends as necessary.
* Develop security metrics and measurement capability to demonstrate operational security posture.
* Performs other security team relevant duties and responsibilities as assigned.
Qualifications
Experience / Education / Certifications
* Bachelor's degree preferred in Computer Sciences, Information Technology, or related field.
* Experience with container-based orchestration (Kubernetes and similar) and microservices architecture
* Working knowledge of Zero Trust Network Architecture (ZTNA)
* Practical knowledge of any combination of Payment Card Industry (PCI), GDPR, NIST standards, or ISO27000 series.
* At least one industry standard certification such as GSEC, Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) or other security vendor certification.
Skills
* Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.
* Clear ability to build strong relationships and establish trust with stakeholders at all levels.
* Excellent verbal and written communications skills.
* Strong leadership skills with demonstrated ability to prioritize and execute in a methodical and disciplined manner.
* Ability to solve complex problems in a timely manner by working with multiple stakeholders.
* Ability to manage multiple tasks and work streams effectively.
* Ability to follow detailed processes and procedures with a high degree of accuracy.
* Customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product.
* Experience of network design, mobile security, network and firewall security technologies and vulnerability management, scanning.
* Knowledge of web application security, browser security models, and application security vulnerabilities such as the OWASP Top Ten.
* Experience managing project through the full system development lifecycle.
* Multiple language abilities preferred - fluency in English (written and spoken) required.
* Deep understanding of network attacks, DDoS, Phishing, email protocols/security/spam, encryption, authentication, logging and log analysis, IP and device reputation, and security rules and policies.
* High degree of skill and knowledge in managing and part taking in incident response, Intrusion Prevention Systems, Intrusion Detection Systems, SEIM, Endpoint security solutions.
* Flexibility to travel as required up to 15% overnight travel.
Auto-ApplyCOOK II - DELI - FT
Coconut Creek, FL job
OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
JOB SUMMARY:
Under the direction of the Chef, the incumbent assists with preparation of foods in assigned kitchen outlet. All duties are to be performed in accordance with departmental and Seminole Casino Coconut Creek policies, practices and procedures, as well as within the framework and intent of the Seminole Casino Coconut Creek.
SERVICE INITIATIVE:
* Create and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and Focused
* Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
* Inform Supervisor of Guest needs which may require special accommodations
* Show special recognition of frequent Guests
* Maintain a safe, clean and comfortable environment for Guests at all times
* Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
* Present a neat, clean and well-groomed appearance at all times
* Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
* Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility
* Promote positive public relations and create an enjoyable atmosphere for all
* Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
* Maintain a professional and positive relationship with vendors, Guests and co-workers
* Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
* Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
* Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
Qualifications
QUALIFICATIONS:
* High school diploma or GED and/or a culinary apprenticeship or an AOS degree from a culinary institution is preferred, or an equivalent combination of education and/or work experience.
* Must possess a knowledge of sanitation and quality food preparation techniques.
WORK ENVIRONMENT:
* May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyBARTENDER - SUNSET GRILL - PT
Coconut Creek, FL job
OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
The Bartender's duties include, but are not limited to mixing and serving alcoholic and non-alcoholic drinks to guests and while maintaining the high standard of cleanliness of each bar area according to established policies. They will ensure a positive guest experience and interact and service guests in a cordial and gracious manner.
SERVICE INITIATIVE:
* Create and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and Focused
* Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
* Inform Supervisor of Guest needs which may require special accommodations
* Show special recognition of frequent Guests
* Maintain a safe, clean and comfortable environment for Guests at all times
* Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
* Present a neat, clean and well-groomed appearance at all times
* Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
* Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility
* Promote positive public relations and create an enjoyable atmosphere for all
* Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
* Maintain a professional and positive relationship with vendors, Guests and co-workers
* Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
* Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
* Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
ESSENTIAL JOB FUNCTIONS:
* Prepares all drinks in accordance with established recipes.
* Serves guests and servers according to established policy.
* Responsible for checks issued to him/her and acts as a cashier in front and service bars, except on casino floor.
* Responsible for the receipt of monies and settlement of guest checks in accordance with all appropriate policies.
* Maintains a clean, safe, hazard-free work environment within area of responsibility.
* Ensure a positive guest experience
* Interact and service guests in a cordial and gracious manner while being able to present a professional experience
* Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
Qualifications
* High school diploma or general education degree (GED) is required as well as certificate in Mixology.
* Minimum of two (2) years in high volume bartending. T.I.P.S. certification and Sanitation certification is preferred.
* Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
* Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting, and bending.
WORK ENVIRONMENT:
* May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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