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Hugh M. Cunningham Companies jobs in Carrollton, TX - 40 jobs

  • Operations Lead - FT(North Fort Worth)

    at Home Stores LLC 4.5company rating

    Fort Worth, TX job

    Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Open Availability (nights and weekends) Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $56k-93k yearly est. 6d ago
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  • Zone Manager

    at Home Stores LLC 4.5company rating

    Grand Prairie, TX job

    $45,500.00yr - $56,875.00yr Zone Manager Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties based on business need. Open Availability Qualifications and Competencies At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $45.5k-56.9k yearly 8d ago
  • Customer Service Representative

    Havertys 4.5company rating

    Coppell, TX job

    We're looking for bright, energetic individuals to join our Customer Service Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Your onsite, hands-on training begins on your first day, where you'll learn Havertys standards for providing exceptional customer service and ensuring customer satisfaction. You'll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Come grow with us at Havertys! Pay: Starting at $17.00 an hour, more with experience Schedule: The first 2 weeks of employment are Monday-Friday, 8:00am-5:00pm for training. Training is paid. (The length of the training class may be adjusted as needed). Shifts: 8:00am-5:00pm, 9:15am-6:15pm. Schedule rotation: 4 weekdays and Saturday, then 5 weekdays with the weekend off. This is your Opportunity to: * Apply your communication skills in responding to incoming and outgoing phone calls, pre-and post-delivery calls, and emails * Use My Service Center to create, maintain, and resolve Customer Service issues * Maintain an action-driven To Do list and work the list to keep it current daily * Learn procedural, policy, and system enhancements and adapt to changes as they occur * Gain understanding of productivity standards and time management skills * Showcase your ability to perform and provide value in a team environment Earning Opportunity: * Salary starts at $17.00 per hour, more with experience * Get Paid Daily. Team members have the flexibility to Draw Pay between pay cycles. We Offer: * Paid comprehensive training * Flexibility to draw pay between pay cycles with our Daily Pay Program * 401K program with a company match of 4% * Generous benefits package with premier medical, dental, and vision partners * Paid time-off includes vacation, sick time, personal days, company holidays * Ability to advance within the company if desired * Opportunities to give back to the community * Substantial associate discount on our quality merchandise * Bonus program for Team Member Referrals * Educational financial assistance * Complimentary health and wellness program Job Requirements Qualifications: * Excellent communication and listening skills * Ability to multi-task within a fast-paced environment * Self-motivated * Must work positively in a team environment. * Ability to professionally interact with customers and other team members * Basic computer skills, including experience with an automated system * Detail-oriented * Must have prior call center experience * Ability to pass criminal background check, and drug test. Work Environment: * Office setting, business dress code * Shifts: 8:00am-5:00pm, 9:15am-6:15pm * Schedules rotation: Rotation: 4 weekdays and Saturday then 5 weekdays with the weekend off Physical Demands: * Ability to sit for extended periods, use a computer and phone, perform repetitive tasks, and demonstrate proficient attention to detail. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential function Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law. Job Segment: Call Center Representative, Customer Service Representative, Call Center, Customer Service
    $17 hourly 28d ago
  • Shipping Material Handler

    Havertys 4.5company rating

    Coppell, TX job

    We're looking for bright, energetic individuals to join our Distribution Team as a Shipping Material Handler. Advance your career with Havertys, the most established Furniture Retailer in the industry. Your onsite, hands-on training begins on your first day, where you'll learn Havertys standards for handling quality Home Goods. You'll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Pay: Starting at $16.50 an hour Schedule: Monday - Friday 8am to completion For an inside glimpse into the daily life of a Havertys Shipping Material Handler, check out this video: ************************************************ This is your Opportunity to: Collaborate in teams of 2 to 4 to unbox, inspect, assemble, and wrap customer merchandise for shipment. Properly inspect and handle merchandise, such as sofas, sectionals, power lift chairs, mattresses, bedroom furniture, dressers, bookcases, dining tables, chairs, etc. Showcase your ability to perform and provide value as a team member. Gain understanding of productivity standards and time management skills. Learn proper handling of materials and merchandise to minimize damage and injury. Learn to properly inspect products for quality in preparation for Home Delivery. Contribute to company safety culture by adherence to safety policies. Maintain a clean work environment free from tripping hazards. Earning Opportunity: Salary starts at $16.50 per hour Get Paid Daily. Team members have the flexibility to Draw Pay between pay cycles. We Offer: Paid comprehensive training. Flexibility to draw pay between pay cycles with our Daily Pay Program. 401K program with a company match of 4%. Generous benefits package with premier medical, dental, and vision partners. Paid time-off includes vacation, sick time, personal days, company holidays. Ability to advance within the company if desired. Opportunities to give back to the community. Substantial associate discount on our quality merchandise. Bonus program for Team Member Referrals. Educational financial assistance. Complimentary health and wellness program. Job Requirements Qualifications: Ability to perform heavy lifting throughout shift, up to 150 lbs. Attention to detail Team Player Ability to pass Criminal Background check, Lifting Assessment, and Drug Test Previous warehouse experience a plus Work Environment: Warehouse setting: must wear proper Havertys-provided uniforms, steel-toed work boots/shoes required, safety gear when applicable. Monday - Friday, 8:00 am to completion. Physical Demands: Must successfully complete a physical assessment to be considered for the position. You must have the ability to stand for extended periods, lift and move furniture up to 150 pounds while loading and unloading trucks, utilize proper material handling techniques, and wrapping and unwrapping merchandise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions. Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
    $16.5 hourly 13d ago
  • ETL Developer - Loyalty Program

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    The Business Intelligence Developer - Loyalty Program develops, maintains, and provides production support for the Data Warehouse and Power BI Tools, with a strong understanding of loyalty programs. This role is instrumental in designing, developing, and implementing data-driven solutions, optimize our loyalty initiatives, and enhance customer engagement and retention. ESSENTIAL FUNCTIONS * Design, develop, and maintain ETL processes to load data into Snowflake. * Utilize Coalesce to build and manage data transformations within Snowflake. * Implement Snowpipe for continuous data ingestion. * Develop and optimize Stored Procedures for data manipulation and transformation. * Write complex SQL queries for data extraction, cleansing, and validation. * Collaborate with data architects, data analysts, and other stakeholders to understand data requirements. * Ensure data quality and accuracy through rigorous testing and validation. * Monitor and troubleshoot ETL processes. * Optimize ETL performance. * Document ETL processes and data flows. * Stay up-to-date with the latest Snowflake and ETL technologies. QUALIFICATIONS * Bachelor's degree in Computer Science or a related field, preferred. Equivalent experience considered. * 3+ years of experience in ETL development. * Strong experience with Snowflake data warehouse. * Proficiency in SQL. * Experience with Coalesce. * Experience with Snowpipe. * Experience with Stored Procedures. * Strong understanding of data warehousing principles and ETL best practices. * Experience with data modeling. * Excellent problem-solving and analytical skills. * Strong communication and collaboration skills. Preferred: * Experience with SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) * Experience with other cloud-based data warehousing solutions. * Snowflake Certification * Experience with data governance and data quality tools. * Experience working with data relate to customer loyalty programs, marketing campaigns, and customer behavior.
    $96k-120k yearly est. 60d+ ago
  • Senior Marketing Data Analyst

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    At Home Group has an immediate opportunity within its marketing organization for a Marketing Data Senior Analyst. This role is expected to understand complex client needs that can be solved or further informed with the use of data and implement those solutions. The Marketing Data Senior Analyst's primary objective is to design data products that quickly drive incremental value to the Marketing team as they address customer acquisition, retention, marketing campaign effectiveness and other sales growth initiatives. The Marketing Data Senior Analyst will collaborate with business users, Analytics peers within Marketing and across the Enterprise to maximize the value of insights and shared resources to benefit At Home. They will need to understand common challenges in data structures and strategies to build data products in an extensible, scalable, and performant manner. You would enjoy this role if you are detail-oriented, logical, analytical, and like helping teams implement data-driven decisioning and analytics in marketing activation campaigns to personalize marketing communications. ESSENTIAL FUNCTIONS * Must be comfortable with executing reporting and analysis as well as being a strategic advisor who can help marketing teams activate based on results. * Work collaboratively with Marketing Analytics team members to build consistent, accurate, and available data solutions. * Independently receive and conduct ad-hoc data analysis and reporting requests that require data blending from multiple data sources and provide strategic guidance on how to activate marketing programs based on the results. * Analyze and assess the productivity of loyalty offers including profitability and incrementality * Define problem statement and extracts user requirements for Marketing related data analysis. * Build and maintain Power BI dashboards * Develop and presents analysis and reports using data visualization and storytelling best practices. * Produce necessary documentation to ensure consistency, quality, and transparency across the enterprise. * Perform data transformation and data analysis on Marketing-related data including email campaigns, SMS campaigns, etc. * Identify underlying trends or patterns and generate meaningful insights/recommendations for the business. * Participate in data quality issue analysis and resolution recommendations. * Collaborates with peer analysts across the enterprise to ensure data accuracy, consistency, and trust from internal customers. QUALIFICATIONS * Bachelor's degree in data analytics, business analytics, information systems or related field preferred. Equivalent experience is considered. * Minimum 5-7 years of data analytics/data science experience * Has written complex SQL statements to extract and transform data for consumption and uses SQL on a regular, ongoing basis * Has profiled, explored, and combined datasets in a cloud data warehouse * Experience with real-time POS data, email and SMS campaign data, big data pipelines, structured, semi-structured, and unstructured datasets * Has independently created and maintained Power BI dashboards consistently used by non-technical team members * Has produced documentation to aid business users, IT users, and administrators (e.g., source to target mappings, data lineage, data dictionaries, data source profiles, in-line code commentary). * Has tuned and improved performance of queries using strategies such as indexing, subqueries, and temp tables. * Previous experience in Retail, CPG, Marketing, Loyalty/CRM or eCommerce is a plus. * Experience with Agile and Scrum preferred. * Experience supporting and working with cross-functional teams in a dynamic environment. * Knowledge of data lifecycle * Skilled in data analytics, data wrangling, data blending/integration, data processing technologies, and agile development processes * Experience with building and implementing analytics models preferred * Data & Analytics tools; Snowflake (preferred), Redshift, or BigQuery, PowerBI (preferred), Tableau, or Qlik, Alteryx, Excel, Azure, and Mastercard APT Test/Learn WHO WE ARE
    $46k-68k yearly est. 56d ago
  • Team Member

    at Home Stores LLC 4.5company rating

    Garland, TX job

    Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales. Key Roles & Responsibilities: * The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner. * The TM contributes to a customer-focused environment while providing excellent customer service. * The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience. * The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines. * TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building. * The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time. * The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably. * All other duties are based on business needs. Qualifications & Competencies: * At least 18 years old. * High School Diploma/Equivalent. * Communicates clearly and concisely with excellent verbal and comprehension skills. * Ability to work a flexible schedule including nights, weekends, and some holidays. * Ability to work independently and within a team environment. * Ability to lift a minimum of 50 lbs. or team lift 100 lbs. * Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business
    $20k-26k yearly est. 38d ago
  • User Experience Designer

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    At Home is looking for a User Experience Designer who is passionate about their craft and improving digital experiences! This individual will focus on user experience and interface design for At Home's digital properties. You will have the opportunity to play an important part in crafting elegant digital experiences based on our user's needs. ESSENTIAL FUNCTIONS * Create interfaces for new and existing website functionality. * Create UI comps, prototypes, and wireframes based on business and user objectives. * Work with and contribute to company design system, ensuring consistency across all projects. * A working knowledge of responsive and adaptive technologies on multiple platforms. * Work with internal partners to develop realistic creative & technical solutions based on the needs of the business. * Prioritize and work on several concurrent projects. * Partner with development teams to ensure builds meet UX/UI design requirements. QUALIFICATIONS * Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience. * 1-3 years' experience with UI/UX design. * An available online portfolio. * Experience with Figma, Photoshop, Illustrator or their functional equivalents. * Excellent verbal, written, and presentation communication skills. * Some experience working directly with developers for implementation of designs is preferred, but will to teach. * Digital retail experience a plus * Proficiency in presenting design work. Must have ability to present designs to stakeholders by properly explaining their decisions, options and questions for feedback. This can also be taught as they grow. * Ability to navigate ambiguity to drive the design cycle and multitask in a fast-paced environment. * Relentless desire for innovation, balanced with business needs, and customer expectations. * Committed to learning and expanding professional and technical knowledge. WHO WE ARE Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you'll love. We boast over 240 retail stores across 39 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX. We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future. WORKING CONDITIONS Home Office- Hybrid model: Monday/Friday remote and Tuesday-Thursday in office. Must be able to remain stationary at a desktop workspace for extended periods of time. Ability to move about an office environment. SUMMARY OF BENEFITS At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to: Part-Time * 401(k) W/ Employer Match * Dental, Vision, Life, and Disability Insurance * 25% Store Discount (Seasonal TMs Included) Full-Time - All Prior Benefits PLUS * Medical Insurance * Flexible Spending Accounts * Paid Time Off, Holidays, and Volunteer Time ACCOMMODATIONS If a reasonable accommodation is required to fully participate in the hiring process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact ************************ EQUAL EMPLOYMENT OPPORTUNITY NOTICE When you're a part of At Home, you have the full support of a diverse, close-knit team. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture - we respect, appreciate, and celebrate the experiences and qualities that differentiate everyone on the At Home team. This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job and duties. Employees may be assigned additional duties and responsibilities. Employment remains at-will and nothing in this job description changes the at-will employment relationship.
    $73k-95k yearly est. 15d ago
  • Category Assistant

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    The Category Assistant provides critical operational and administrative support to the Merchandising team. This role ensures accurate and timely execution of product item setup, form inputs, report generation and distribution, sample management, and communication coordination across internal teams. They play a pivotal role in assisting with projects and keeping them moving, enabling the team to meet key business objectives and deliver exceptional customer experience. ESSENTIAL FUNCTIONS * Administrative execution for the buying team * Weekly and ad hoc reporting; Department needs defined by Sr. Buyer/ Buyer * Item setup, SKU creation & attribute management * Form inputs and management of internal process documents; Pricing, Visual, Marketing, and eCommerce * Sample management and content details for marketing turn-in and asset creation * Design Center management; Includes department organization & sample status coordination * Ensure data accuracy and efficiency across all processes and systems QUALIFICATIONS * Bachelor's degree or Equivalent experience is considered * Proficiency with MS Office products, especially Excel and PowerPoint * Ability to foster strong working relationships with the Buying team, peers, and cross-functional teams * Demonstrates strong listening, written, and oral communication skills * Proven ability to thrive in a fast-paced environment and meet tight deadlines * Detail-oriented and executes tasks with a high level of accuracy * Proactive problem-solver with a track record of taking initiative to address critical issues * Innate curiosity and passion for product and customer satisfaction
    $20k-26k yearly est. 11d ago
  • DC Lead Shift 1

    at Home Stores LLC 4.5company rating

    Plano, TX job

    The Shipping Lead DC Worker is responsible for training and directing team members to safely and efficiently unload, sort, and load cartons and pallets in a fast-paced environment. Key Roles & Responsibilities: * Oversees the handling of cartons and pallets throughout the DC. * Shipping and Receiving (unloading pallets and/or cartons) * Ensure all shipments are timely and accurate. * Sorting cartons onto pallets * Loading (loading pallets onto outbound trailers) * Position is fully responsible for providing work direction to warehouse workers * Support the training of new associates * Train, evaluate & communicate performance of associates. * Other duties as assigned. Qualifications & Competencies: * 2+ years warehousing experience * Supervisory or Lead experience * Ability to lead others in a positive work environment. * Ability to overcome the inevitable problems and obstacles that surface to meet timelines. * Effective communication and interpersonal skills * Learns quickly and adapts to changing needs easily * Ability to operate material handling equipment. * Ability to adopt our safety procedures and ensure safe work practices. * Forklift operating experience. * Ability to lift 50 pounds required.
    $25k-30k yearly est. 15d ago
  • Team Member

    at Home Stores LLC 4.5company rating

    Dallas, TX job

    Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales. Key Roles & Responsibilities: * The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner. * The TM contributes to a customer-focused environment while providing excellent customer service. * The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience. * The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines. * TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building. * The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time. * The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably. * All other duties are based on business needs. Qualifications & Competencies: * At least 18 years old. * High School Diploma/Equivalent. * Communicates clearly and concisely with excellent verbal and comprehension skills. * Ability to work a flexible schedule including nights, weekends, and some holidays. * Ability to work independently and within a team environment. * Ability to lift a minimum of 50 lbs. or team lift 100 lbs. * Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business
    $23k-27k yearly est. 46d ago
  • Lift Operator

    Havertys 4.5company rating

    Coppell, TX job

    We're looking for bright, energetic individuals to join our Distribution Team as a Receiving Lift Operator. Advance your career with Havertys, the most established Furniture Retailer in the industry. Your onsite, hands-on training begins on your first day, where you'll learn Havertys standards for handling quality home goods. You'll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Pay: Starting at $18.50 an hour, more with experience Schedule: Overnight, Sunday - Thursday, 10 PM to completion This is your Opportunity to: * Stock racks with incoming merchandise and pull merchandise off racks for scheduled deliveries. * Perform daily inspection and safe operation of lift. * Lift and move merchandise between staging areas and warehouse racks. * Ensure all merchandise is tagged correctly. * Maintain a clean and clear work environment, free from trip hazards. * Perform inventory reconciliation counting as needed. * May debox/unwrap furniture and inspect for defects and damages. * May prepare furniture for home delivery. * Must observe all safety policies and regulations. * Perform building maintenance functions as needed. Earning Opportunity: * Salary starts at $18.50 per hour, more with experience. * Get Paid Daily. Team members now have the flexibility to Draw Pay between pay cycles. We Offer: * Paid comprehensive training. * Flexibility to draw pay between pay cycles with our Daily Pay Program. * 401K program with a company match of 4%. * Generous benefits package with premier medical, dental, and vision partners. * Paid time-off includes vacation, sick time, personal days, company holidays. * Ability to advance within the company if desired. * Opportunities to give back to the community. * Substantial associate discount on our quality merchandise. * Bonus program for Team Member Referrals. * Educational financial assistance. * Complimentary health and wellness program. Job Requirements Qualifications: * Ability to operate mechanical equipment such as a cherry picker or clamp truck and get certified (company paid). * Previous experience in a receiving or warehouse environment preferred. * Familiarity with warehouse management systems and inventory control procedures. * Strong attention to detail and accuracy in verifying shipments. * Excellent organizational skills to maintain an orderly receiving area. * Ability to work in a fast-paced environment and meet deadlines. * Heavy lifting required up to 150 lbs. * Must comply with Havertys safety requirements. * Good communication skills. * Ability to perform heavy lifting throughout shift. * Team Player. * Ability to pass criminal background check, lifting assessment, and drug test including testing for THC. * Must complete and understand all company-sponsored safety programs. Work Environment: * Warehouse setting: must wear proper Havertys-provided uniforms, steel-toed work boots/shoes required, safety gear when applicable. * Overnight, Sunday - Thursday, 10 PM to completion Physical Demands: * Must successfully complete a physical assessment to be considered for the position. * You must be able to stand for extended periods and operate various equipment, such as cherry pickers and clamp trucks. Responsibilities include moving furniture from racks and unloading and loading trucks. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions. Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law. Job Segment: Warehouse, Equipment Operator, Manufacturing
    $18.5 hourly 14d ago
  • Legal Assistant - Contracts

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    The Legal Assistant - Contracts will play a critical role in supporting the Legal Department by drafting, reviewing, and managing a wide range of contracts that support our retail operations. This role partners closely with cross-functional teams-including Merchandising, Procurement, IT, Marketing, Real Estate, and Finance-to ensure business needs are met while protecting the company's legal and financial interests. The Contracts Specialist will serve as a key resource for contract negotiations, risk assessment, and contract lifecycle management. ESSENTIAL FUNCTIONS * Contract Drafting & Review * Draft, review, and edit a variety of contracts, including vendor agreements, supply chain contracts, marketing agreements, SaaS/technology licenses, leases, and service agreements. * Ensure contracts align with company policies, mitigate legal risks, and reflect negotiated business terms. * Negotiation Support * Partner with business stakeholders to support contract negotiations with vendors and service providers. * Escalate complex legal issues to attorneys as appropriate. * Develop and maintain fallback language and negotiation playbooks to streamline contracting. * Risk Management & Compliance * Identify and flag contractual risks related to indemnification, liability, termination rights, data privacy, and regulatory compliance. * Ensure adherence to corporate contracting policies and internal approval processes. * Provide guidance to business partners on standard contract terms and risk implications. * Contract Lifecycle Management * Manage contract workflows, including intake, approvals, signatures, renewals, and expirations. * Maintain and update contract templates and process documentation. * Cross-Functional Collaboration * Serve as a liaison between the Legal Department and business teams to align contract terms with operational needs. * Translate legal concepts into clear, business-friendly guidance. * Deliver training and education on contracting processes and policies. QUALIFICATIONS * Bachelor's degree or Paralegal certificate preferred. * 3-5 years contracts experience, ideally within a corporate legal, procurement, or retail environment. * Strong knowledge of contract law principles and risk management best practices. * Excellent drafting, analytical, and communication skills. * Ability to manage multiple priorities, meet deadlines, and adapt to a fast-paced retail environment. * Proficiency in Microsoft Office and experience with contract lifecycle management (CLM) tools a plus.
    $32k-42k yearly est. 3d ago
  • Ecommerce Development Manager

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    We are looking for a technical Development Manager to join the growing Digital E-Commerce Technology Team for At Home. The E-Comm Development Manager is responsible for leading one or more of the capability and feature teams working on new technology implementations, features and functionality, UI/UX enhancements, maintenance & support of the e-commerce and omnichannel software platforms and applications in support of At Home's fast-growing e-commerce business. ESSENTIAL FUNCTIONS * Technical Leadership: Provide technical guidance and mentorship for the development teams. * Project/Initiative Management: Oversee the entire software development lifecycle from requirements gathering through operations, ensuring the delivery of high-quality, performant, and scalable web and mobile features and capabilities. * Cross-functional Collaboration: work with teams and people from business and technology orgs. to ensure alignment and execution for all aspects of initiatives from design to implementation and operations. * Code Review and QA: provide ongoing guidance regarding coding standards and adherence to best practices. * Performance Optimization: work to identify and mitigate performance bottlenecks and continually work to optimize performance Task Statement. * Provide strong leadership, technical expertise, and the ability to bridge the gap between various stakeholders. * Collaborate with other team members to lead the agile development process, spanning front end, back end, QA, and product management utilizing process and communication tools such as JIRA. * Lead the teams to deliver continuous improvements to At Home's e-commerce operations and order management processes (Buy Online Pickup In-Store, Local Delivery, and Ship from Store). * Design and implement ecommerce solutions that integrate industry-standard applications (OMS, CRM, CDP, Inventory Systems, WMS). * Ensure deliverables are SOX, PCI, and audit compliant to the At Home standards. COMPETENCIES * Proficiency in both front-end and back-end technologies: Including HTML, CSS, JavaScript, Typescript, Node.js, React, React Native. * Experience developing and troubleshooting integrations via web services - REST, SOAP, GraphQL, PostMan, etc. * Experienced at leading software development efforts via various methodologies: Agile, Scrum, Kanban etc. * Excellent communication and interpersonal skills: Ability to effectively communicate technical concepts to both technical and non-technical audiences. * Problem-solving and analytical skills: Ability to identify and resolve complex technical issues. * Leadership and management experience: Proven ability to lead and motivate a team of developers, including both internal and contractor. * Interpersonal skills including the ability to work effectively with individuals both internally and externally. * Excellent customer service skills, including strong written and verbal communication skills. * Ability to take the initiative and work independently with little supervision, and as part of a team. * Desire to work in a fast-paced, growing, deadline-driven environment * Experience developing via e-Commerce platforms such as SalesForce Commerce Cloud, Magento, Hybris, ATG, BigCommerce, Shopify, or others. * Experience building and maintaining e-Commerce websites. * Retail / B2C e-commerce experience in technologies such as payment gateways, tax software providers, etc. Plus site merchandising operations, reporting, site search & SEO, AB testing, campaign & promotions management and maintenance. * Experience with source code management using Git, GitFlow, BitBucket or equivalent. QUALIFICATIONS * Bachelor's degree from a four-year college or university; or 5-10 years related experience in a development manager role preferably for an e-commerce or online retailer; or equivalent combination of education and experience. * Proven track record of getting things done within a fast paced, changing environment * Successful track record of leading the development of e-commerce applications within ecommerce platforms such as SalesForce Commerce Cloud, Magento, Hybris, ATG, BigCommerce, Shopify, or others * Organizational skills, including the ability to prioritize and maintain effectiveness for yourself in order to meet deadlines and an environment with overlapping and potentially conflicting priorities. * Working ability to remain effective under stress and respond to pressure and changes in priority in a manner that is professional and productive. * Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease. * Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members. * Understanding of change management strategy and practice.
    $83k-109k yearly est. 7d ago
  • Conveyor Technician

    at Home Stores LLC 4.5company rating

    Plano, TX job

    The Conveyor Maintenance Technician position in our Distribution Center performs complex maintenance of machinery and instillation of all phases of mechanical equipment on our automated conveyor. Key Roles & Responsibilities: * Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is more difficult and complex. * Leads the complex maintenance tasks, equipment trial runs, investigative tests, repairs and overhauls. * Completes documents of all inspections, maintenance and repair work, and failures; maintains maintenance logs and work orders. * Refers only most complex, unusual problems to others. * Practice safe work habits and abide by the safety rules in accordance with the safety policies set forth by At Home. * Provide electromechanical corrective repairs and preventative maintenance. * Log all service work performed, downtime during repair, and account for equipment service requests. Qualifications & Competencies: * Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area. * Generally, 1-2 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above. * Four or more years of conveyor maintenance and repair experience. * Preferred knowledge of electronic components and ability to read related schematics. * Proficiency with conveyor-related software that monitors and controls system functions. * Ability to bend, grasp, lift up to 75 pounds on a regular basis. * Experience operating material handling and lift equipment. * Ability to work at heights and in unusual positions. * Welding and fabrication skills a plus.
    $22k-30k yearly est. 50d ago
  • Store Operations Specialist

    at Home Stores LLC 4.5company rating

    Grand Prairie, TX job

    Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities * Provides customers a positive shopping experience. * Performs cashier duties accurately while processing all transactions per policy. * Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. * Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. * Unload, process, and stock freight to correct location, following merchandising guidelines. * Timely and thorough incident reporting compliance. * Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. * Performs and trains team on store freight processing and merchandising responsibilities * Operates all equipment in a safe manner per directed procedures. * Ensures a safe working and shopping environment while minimizing shrink and damages. * Execute company directives, policies and procedures timely, accurately, and thoroughly. * Open Availability Qualifications and Competencies: * At least 18 years old * High School Diploma/Equivalent * Background Check will be completed. * Ability to work a flexible schedule including nights, weekends, and some holiday * Ability to lift a minimum of 50 lbs., team lift 100 lbs. * Contributes to a customer focused environment while demonstrating excellent service. * Communicates clearly with customers, team and leadership. * Reliable and trustworthy * Ability to work effectively independently and within a team to perform all tasks as assigned. * Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. * Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $34k-43k yearly est. 56d ago
  • IT Analyst- Customer Engagement Technology

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    The IT Analyst - Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery. ESSENTIAL FUNCTIONS * Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms. * Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies. * Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness. * Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate. * Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle's Promotion Engine. * Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability. * Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards. * Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce). * Partner with Oracle support partners and other technology providers, including SLAs and escalations. * Ensure system availability, performance, and security, adhering to IT best practices and compliance requirements. * Execute and support upgrades, enhancements, and implementation projects for marketing technology systems. * Act as subject matter expert on customer systems, providing guidance and training to business stakeholders. QUALIFICATIONS * Bachelor's degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered. * 5-8+ years of IT experience. * Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization. * Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine (required). * Knowledge of system integrations, APIs, and data workflows. * Experience with Oracle APEX/RDS including SQL and PL/SQL. * Familiarity with cloud platforms, databases, and enterprise systems. * Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred). What Success Looks Like * Reliable performance and uptime of Oracle Retail platforms. * Smooth execution of marketing campaigns and promotions enabled by technology. * Positive feedback from Marketing and business stakeholders on IT support and solutions.
    $54k-78k yearly est. 60d+ ago
  • Sales Consultant

    Havertys 4.5company rating

    Fort Worth, TX job

    Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. As a Retail Furniture Sales Consultant, you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self-motivated, excelling individually while being a supportive team member. They contribute to overall store success and customer satisfaction, consistently meeting established sales goals. Compensation: In this position you should earn between $55,000 to $100,000+ per year. In 2024 Havertys Sales Consultants earned $82,000 on average nationally. Schedule: Retail hours including nights and weekends as our stores are open 10 am - 7 pm Monday - Saturday and 12 pm - 6 pm Sunday. This is your Opportunity to: * Provide excellent service to our customers from contact through delivery and beyond. * Demonstrate professional verbal and written communication and interpersonal skills, as well as the ability to connect and establish relationships with a diverse group of customers. * Build relationships with customers both independently and in collaboration with our Interior Design Consultant who is offered through our complementary Design program. * Reinforce customer selections and assist in completing the look of their rooms. * Provide product, service, and finance expertise based on your customers' needs. * Utilize our company-provided tablets and proprietary technology for customer communication. * Engage with our clients by entering client information using Havertys customer relationship management system and provide professional follow-up. * Maintain your knowledge of a broad range of furniture styles and products. Earning Opportunity: Whether you are experienced in the furniture business, looking to make a change or just beginning your career, Havertys Furniture is committed to your success. Our paid training program will teach you everything you need to know about how we serve our customers and our product line. We offer an uncapped commission structure with a guaranteed income feature. There is a potential to earn between $55,000 to $100,000+ per year. In 2024 Havertys Sales Consultants earned $82,000 on average nationally. Our unique guaranteed income component provides generous base earnings, giving you peace of mind. We Offer: * Paid comprehensive training. * Flexibility to draw pay between pay cycles with our Daily Pay Program. * 401K program with a company match of 4%. * Generous benefits package with premier medical, dental, and vision partners. * Paid time-off includes vacation, sick time, personal days, company holidays. * Ability to advance within the company if desired. * Opportunities to give back to the community. * Substantial associate discount on our quality merchandise. * Bonus program for Team Member Referrals. * Educational financial assistance. * Complimentary health and wellness program. Job Requirements Qualifications: * Must demonstrate excellent organizational skills and ability to manage multiple customer communications simultaneously. * Positive and engaging personality. * Creative flair and energetic attitude. * Proficient in resolving customer objections and ensuring satisfaction. * Familiarity with a broad range of furniture styles and products preferred but not required. * Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred. * Relevant experience preferred but not required. * College education preferred, High School / GED or equivalent required; or 1-3 years of retail experience preferably in a commissioned sales position. * Interior Design is highly desired. Work Environment: * Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code. * Required to work retail hours including nights and weekends as our stores are open 10 am - 7 pm Monday - Saturday and 12 pm - 6 pm Sunday. Physical Demands: * While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds occasionally. Varying color recognition is required in this position. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions. Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law. Nearest Major Market: Fort Worth Nearest Secondary Market: Dallas Job Segment: Retail Sales, Sales Consultant, Relationship Manager, Consulting, Retail, Sales, Customer Service, Service
    $55k-100k yearly 23d ago
  • Zone Lead-FT

    at Home Stores LLC 4.5company rating

    McKinney, TX job

    Zone Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Zone Lead (ZL) supports merchandising in designated zones and maintains an active selling culture by ensuring that all visual aspects are set and upheld to documented company standards designed to drive sales. Provides expertise in visual standards, merchandising techniques, fixturing, and implementation of all in-store marketing elements (signs, vignettes, endcaps, tables, first look/flash finds) that reinforce seasons/holidays and in-store promotions within their designated areas. The Zone Lead influences store Team Members to be knowledgeable about visual merchandising and visual standards while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: * The Zone Lead supports all aspects of the visual merchandising processes for the store by planning, in conjunction with the Zone Manager, and leading the transitions, reinventions, product assortment changes, and resets while at the same time maintaining visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. * The ZL oversees Task Management by planning/executing the daily/weekly workload and assigned tasks in partnership with the Zone Manager to deliver on visual merchandising, department and store sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. * The Zone Lead participates in all freight processes for incoming freight and/or transitions The ZL processes freight and stocks designated areas, including down stocking and end cap maintenance, while maintaining a neat, clean, organized zone. * The ZL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Participates in regular meetings/huddles with team members on these subjects. * The ZL serves as a role model and coach in all areas as it relates to visual merchandising experience and provides continuous learning opportunities to all. * The ZL leverages daily interactions to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. * The Zone Lead reviews the store financial and business data from the store scorecard, including sales and expenses, and acts within assigned zones to improve metrics. * The Zone Lead ensures the maintenance of a neat, clean, organized zone ensuring the store is always up to date with current signing and sets. * All other duties are based on business needs. * Open Availability (require nights and weekends) Qualifications & Competencies: * At least 18 years old. * High School Diploma/Equivalent. * Communicates clearly and concisely with excellent verbal, written, and comprehension skills. * Ability to work a flexible schedule including nights, weekends, and some holidays. * Ability to work independently and within a team environment. * Ability to lift a minimum of 50 lbs. or team lift 100 lbs. * The ability to interpret visual merchandising presentations relate them to the store environment and adapt to different store designs and architecture. * Strong attention to detail, e.g., standards, marketing, lighting, fixturing, etc. * Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. * Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. * Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. * Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. * Background Check Required
    $26k-40k yearly est. 23d ago
  • Director, Merchandise Systems & Governance

    at Home Stores LLC 4.5company rating

    Coppell, TX job

    The Director, Merchandise Systems & Governance leads the strategy, governance, and continuous improvement of merchandising processes that enable accurate item setup, pricing execution, efficient product flow, and consistent in-store and online presentation. This role serves as the central operational hub for the Merchandising organization, ensuring alignment across Merchandising, Planning & Allocation, Supply Chain, Store Operations, Visual, eCommerce, and IT. The Director oversees all merchandise systems and tools, defines operational standards, owns enterprise-level pricing and purchase order governance, and drives cross-functional execution that protects sales, margin, and inventory health. This role leads key operational initiatives, resolves enterprise-level issues, and champions a culture of accountability, accuracy, and continuous improvement across the merchandising ecosystem. ESSENTIAL FUNCTIONS Merchandising System & Tool Governance * Lead the long-term strategy, governance, and optimization of all merchandising systems and tools (e.g., planning/allocation platforms, merchandising systems, pricing tools, inventory management solutions). * Partner with IT, systems owners, and external vendors to manage system roadmaps, upgrades, integrations, and new tool implementation. * Establish and enforce data accuracy, integrity, standards, and system usage protocols across all merchandising functions. * Develop and deliver training, documentation, and change-management plans to ensure strong adoption and effective utilization of systems. * Identify, prioritize, and advocate for technology enhancements that improve efficiency, automation, and operational accuracy. Process Leadership * Own governance and oversight of enterprise pricing execution, item setup, SKU creation, and purchase order creation processes. * Lead the design, documentation, and optimization of merchandise operations workflows, tools, and communication channels to improve accuracy, clarity, and execution speed. * Identify inefficiencies, root causes, and systemic issues; develop and implement process improvements that reduce errors and strengthen execution discipline. * Oversee operational readiness for key merchandising milestones including seasonal transitions, promotional events, new product launches, and major resets. Cross-Functional Alignment and Execution * Serve as the central liaison across Merchandising, Planning & Allocation, Supply Chain, Store Operations, Visual, eCommerce, and Finance to ensure accurate and timely product flow across all channels. * Lead alignment of operational inputs for promotions, signage, assortment transitions, and floor resets to ensure a seamless customer experience. * Partner with eCommerce and digital teams to synchronize product data, pricing, promotional information, timelines, and content for consistent omni-channel execution. * Anticipate risks, remove operational barriers, and escalate enterprise-level issues that impact product flow, pricing accuracy, or customer experience. Team Leadership & Influence * Provide leadership, direction, and influence to cross-functional partners engaged in merchandise operations processes. * Develop clear operating rhythms, expectations, and communication protocols that drive accountability, accuracy, and partnership. * Foster a culture of continuous improvement, operational excellence, and data-driven decision-making across the merchandising ecosystem. * May oversee a small team or vendor/contractor resources; sets priorities, assigns work, and provides performance feedback. QUALIFICATIONS * Bachelor's degree in Business, Merchandising, Supply Chain, or related field; advanced degree preferred * 8+ years of progressive experience in merchandising operations, planning, supply chain, or retail operations. * Deep understanding of retail merchandising processes including item setup, product flow, promotions, store execution and systems governance. * Strong experience in merchandising and inventory management systems; hi proficiency with Excel, reporting tools, and systems governance. * Demonstrated experience leading cross-functional initiatives, influencing without authority, and driving execution across multiple teams. * Proven ability to create and implement operational standards, process improvements, and governance frameworks. * Strong communication, organization, and problem-solving skills. * Exceptional communication, organization, analytical, and problem-solving skills; able to manage complexity, competing priorities, and tight deadlines. * Experience leading change management, training, and system adoption efforts. * Ability to identify operational risks, analyze root causes, and develop solutions that protect sales, margin, inventory health, and overall customer experience.
    $93k-123k yearly est. 44d ago

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