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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Sunnyvale, CA | $39,664 | $19.07 |
| 2 | Seattle, WA | $33,748 | $16.23 |
| 3 | New York, NY | $32,408 | $15.58 |
| 4 | Boston, MA | $31,676 | $15.23 |
| 5 | Washington, MN | $31,296 | $15.05 |
| 6 | Chicago, IL | $30,617 | $14.72 |
| 7 | Dallas, TX | $30,139 | $14.49 |
| 8 | Denver, CO | $29,944 | $14.40 |
| 9 | Newark, NJ | $28,918 | $13.90 |
| 10 | Atlanta, GA | $27,278 | $13.11 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $122,928 | $59 | - |
| 2 | Customer Leader | $117,069 | $56 | - |
| 3 | Customs Consultant | $106,475 | $51 | - |
| 4 | Customer Care Consultant | $85,385 | $41 | - |
| 5 | Customer Account Executive | $84,296 | $41 | - |
| 6 | Customer Relationship Specialist | $80,044 | $38 | - |
| 7 | Customer Service Senior Associate | $75,400 | $36 | - |
| 8 | Customer Solutions Specialist | $74,708 | $36 | - |
| 9 | Customer Retention Representative | $73,447 | $35 | - |
| 10 | Retention Representative | $54,007 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citrix | $55,124 | $27 | - |
| 2 | Twilio | $48,936 | $24 | - |
| 3 | Box | $42,726 | $21 | 1 |
| 4 | Verisign | $42,407 | $20 | - |
| 5 | Marketo | $39,981 | $19 | - |
| 6 | HubSpot | $39,467 | $19 | 1 |
| 7 | Workday | $36,752 | $18 | 13 |
| 8 | Sumo Logic | $35,016 | $17 | - |
| 9 | Zimperium | $34,603 | $17 | - |
| 10 | OneLogin | $33,365 | $16 | - |
| 11 | Proofpoint | $33,171 | $16 | - |
| 12 | Fortinet | $33,007 | $16 | 3 |
| 13 | DocuSign | $32,356 | $16 | - |