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Industrial organization manager skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical industrial organization manager skills. We ranked the top skills for industrial organization managers based on the percentage of resumes they appeared on. For example, 14.6% of industrial organization manager resumes contained business development as a skill. Continue reading to find out what skills an industrial organization manager needs to be successful in the workplace.

15 industrial organization manager skills for your resume and career

1. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how industrial organization managers use business development:
  • Developed collaborative relationship and maintained proactive involvement clients to ensure maximum business development, total client satisfaction, and employee retention.
  • Impacted brand strategy, marketing communications, new business development and business retention for financial services firm catering to specialty physicians.

2. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how industrial organization managers use hr:
  • Managed all data input into HR system for new hires, promotions, annual compensation increases, employee data changes.
  • Serve as HR manager for 800 non-for-profit volunteers per game.

3. Project Management

Here's how industrial organization managers use project management:
  • Key responsibilities included project management, operational expertise, and monitoring performance metrics.
  • Created change and project management tools and methods for use across entire firm.

4. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how industrial organization managers use phone calls:
  • Answered phone calls, booked reservations, and resolved customer service issues.

5. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how industrial organization managers use professional development:
  • Monitored and further advanced HR and administration, professional development, compensation and benefits, performance evaluation, training and recruiting.
  • Conducted bi-annual employee performance reviews with recommend professional development for improving/building upon skill sets resulting in a more efficient work place.

6. Organization Design

Organization design is the process of creating and developing the operational structure of an organization. It includes several aspects of an organization such as team formations, reporting process, decision-making procedures, work pattern, communication channel, and employee training and development process.

Here's how industrial organization managers use organization design:
  • Led change management and organization design for the consolidation of the corporate functions following the merger of Mead and Westvaco.
  • Consult with executives, operation leaders, and union-management teams engaged in organization design and development.

7. Shared Services

Here's how industrial organization managers use shared services:
  • Directed diverse shared services team to deliver content through multiple technologies in addition to managing production environment.
  • Delivered application access management shared services, maintenance, and various project support for functional business areas.

9. SEO

Here's how industrial organization managers use seo:
  • Played a leading role in developing and implementing the global SEO strategy for Gillette Blades and Razors.
  • Included on the team were a dedicated SEO developer, an SEO agency and a Project Manager.

10. Leadership Development

Leadership Development is a term for the process of improving the leadership, management, organizational, and similarly relevant skills of somebody working in a managerial or other leadership skill.

Here's how industrial organization managers use leadership development:
  • Launched Leadership Development Institute for director-level leadership.
  • Developed and Managed Executive Leadership Development program including coursework and action learning teams.

11. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how industrial organization managers use business process:
  • Worked with ATO IT to develop a Business Process Competency Center to promote business excellence across the FAA.
  • Provided business process enhancements that resulted in significant cost reductions and measurable improvements in service delivery, quality, and productivity.

12. Operational Efficiency

Operational Efficiency is a form of measurement that determines the profit a company makes given the investment of funds into the company's operation. A company's operating costs may include any overhead -- an office's leased space -- in addition to office material costs, such as paper, ink, and staples; employee salaries; and any resources required to make the product.

Here's how industrial organization managers use operational efficiency:
  • Recommend acquisition of lab equipment to improve operational efficiency.

13. EPA

The Environmental Protection Agency (EPA) is a US-based organization established to sustain and improve the environmental and human health standards across the United States. EPA was established by US President Richard Nixon by executive order in December 1970. The EPA formulates laws and releases guidelines to promote the health of individuals and the ecosystem.

Here's how industrial organization managers use epa:
  • Evaluated and insured all finished data passed EPA and laboratory QA/QC procedures.
  • Expanded existing laboratory operations of EPA methods by adding new instrument capabilities including Gas Chromatography/Mass Spectroscopy.

14. GC

Here's how industrial organization managers use gc:
  • Managed the Wet methods organic extraction lab, GC lab and GC/MS lab.

15. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how industrial organization managers use customer service:
  • Engaged with customers while providing exceptional customer service.
  • Launched collection skill within Customer Service Center to eliminate 300,000 unnecessary call transfers annually to collection centers each year.
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List of industrial organization manager skills to add to your resume

Industrial organization manager skills

The most important skills for an industrial organization manager resume and required skills for an industrial organization manager to have include:

  • Business Development
  • HR
  • Project Management
  • Phone Calls
  • Professional Development
  • Organization Design
  • Shared Services
  • Organic Search
  • SEO
  • Leadership Development
  • Business Process
  • Operational Efficiency
  • EPA
  • GC
  • Customer Service
  • Performance Management
  • Sops
  • Direct Reports
  • Gas Chromatography
  • Lims

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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