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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Ione, OR | $147,283 | $70.81 |
| 2 | New York, NY | $146,478 | $70.42 |
| 3 | Rosemont, IL | $146,001 | $70.19 |
| 4 | Greenwood Village, CO | $128,435 | $61.75 |
| 5 | Raleigh, NC | $125,789 | $60.48 |
| 6 | Fort Wayne, IN | $118,622 | $57.03 |
| 7 | Knoxville, TN | $118,390 | $56.92 |
| 8 | Tulsa, OK | $107,402 | $51.64 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $166,897 | $80 | - |
| 2 | Customer Operations Director | $155,097 | $75 | - |
| 3 | Service Director | $136,339 | $66 | - |
| 4 | Director, Customer Support | $128,746 | $62 | - |
| 5 | Director Of Customer Care | $124,148 | $60 | - |
| 6 | Customer Operations Manager | $120,706 | $58 | - |
| 7 | Customer Service Senior Manager | $117,413 | $56 | - |
| 8 | Director Of Service And Operations | $112,064 | $54 | - |
| 9 | Customer Solutions Manager | $96,298 | $46 | - |
| 10 | Customer Satisfaction Manager | $86,622 | $42 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Insight Enterprises | $151,267 | $73 | - |
| 2 | Visible Technologies | $143,300 | $69 | - |
| 3 | Delphix | $141,435 | $68 | - |
| 4 | CivicPlus | $140,650 | $68 | 1 |
| 5 | Cherwell Software | $140,425 | $68 | - |
| 6 | Push IO | $140,354 | $67 | - |
| 7 | BA Insight | $139,938 | $67 | - |
| 8 | Ripcord | $139,062 | $67 | - |
| 9 | Mtc Performance | $138,664 | $67 | - |
| 10 | Predictix | $136,847 | $66 | - |
| 11 | Infoworks | $136,689 | $66 | - |
| 12 | MetaCommunications | $134,607 | $65 | - |
| 13 | The rSmart Group, Inc. | $133,833 | $64 | - |
| 14 | Voalte | $133,505 | $64 | - |
| 15 | Veracode | $132,305 | $64 | - |